Lia Bernardi

Northwestern Medicine

Available Lines of Communication

Doctor, Nurse available by emailNot available by cell phone
Medical SchoolRush University
ResidencyU of Chicago
FellowshipNorthwestern
Chicago
259 E. Erie Street
Chicago, IL 60611
312-695-7269
On a scale from 0-10, how likely are you to recommend Lia Bernardi to a friend?
Strongly recommend: 2Don't recommend: 17
3 assessments
  • 67% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 33% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Northwestern Medicine to a friend?
Strongly recommend: 33Neutral: 7Don't recommend: 147.7
54 assessments
  • 61% Strongly recommend (9-10)
  • 13% Neutral (7-8)
  • 26% Don't recommend (0-6)
3 assessments
1
Age
33
Treated
2018
Success with this Doc
?
Treatment
1 IUI, 1 IVF
Diagnosis
1
When we first went for our consultation with Dr. Bernardi, she seemed incredibly friendly and knowledgable and like she would be a good doctor to work with. When it was time to start our cycle though I didn't hear from her at all, working only with nurses. When I requested for her to call, she elected instead to send me a message a day later informing me she was going on maternity leave and good luck. So essentially, she did not tell me she was going on maternity leave until the last moment, when she certainly could have told me sooner and made alternative arrangements for my care.
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Age
33
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Graphic Designer
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
1
How was your experience with Lia Bernardi at Northwestern Medicine?
When we first went for our consultation with Dr. Bernardi, she seemed incredibly friendly and knowledgable and like she would be a good doctor to work with. When it was time to start our cycle though I didn't hear from her at all, working only with nurses. When I requested for her to call, she elected instead to send me a message a day later informing me she was going on maternity leave and good luck. So essentially, she did not tell me she was going on maternity leave until the last moment, when she certainly could have told me sooner and made alternative arrangements for my care. In addition, she could not take the time to speak with me over the phone and discuss certain procedures and answer my questions. It was very disappointing.
What's one piece of advice would you give a prospective patient of Lia Bernardi at Northwestern Medicine?
Ask a lot of questions and be persistent if you actually want to speak on the phone with her. Although ultimately I would recommend a different doctor at Northwestern.
During treatment, were you treated like a number or a human with Lia Bernardi at Northwestern Medicine?
I received no personalized care or consideration from Dr. Bernardi. I genuinely felt that my cycle did not matter to her.
Describe the protocols Lia Bernardi used in your cycles at Northwestern Medicine and their degree of success.
We used oral estrogen tablets, injectable progesterone, and progesterone suppositories.
Describe your experience with the nursing staff.
The nurses were extremely responsive, friendly, and easy to communicate with.
Describe your experience with Northwestern Medicine.
The biggest thing I wish I had known before I started with this clinic was that doctors aren't actual present for any cycle ultrasounds. All ultrasounds leading up to a transfer are done by staff. This was different from the level of care I had at my previous clinic and therefore was unexpected for me. Overall, Northwestern is fast and efficient, but I felt the staff as a whole could be a little friendlier. I had issues contacting the financial coordinators and getting my embryos transferred from my previous clinic.
Describe the costs associated with your care under Lia Bernardi at Northwestern Medicine.
$5,000 for an embryo transfer, plus the cost of medication, plus copay expenses for workup appointments.
Describe Lia Bernardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Medicine.
When we had our initial consultation and I told her in our last cycle we had only done a single embryo, she asked why and thought we could do two embryos. That was the extent of her comments or explanation about the subject.
1
Doctor
Lia Bernardi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Northwestern Medicine
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2017
Success with this Doc
Yes
Treatment
6 IUI, 2 IVF
Diagnosis
Other
10
Dr. Bernardi is always patient with me as I ask her lots of questions and have plenty of anxiety around my situation. She is always upbeat and remains positive. She checks in on me when i'm not expecting it. When she says she will call or email, she always does. I don't have a negative thing to say about her. I can't express how happy I am that I switched to her after my 2nd miscarriage. She is very empathetic and caring.
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Age
32
Treated
2017
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 2 IVF
Diagnosis
Other
10
How was your experience with Lia Bernardi at Northwestern Medicine?
Dr. Bernardi is an excellent doctor. She has very strong communication skills and she is always giving you all your options. She does research and it is obvious she thinks of you as a patient and human being, rather than just another number that comes in. Dr. Bernardi is always patient with me as I ask her lots of questions and have plenty of anxiety around my situation. She is always upbeat and remains positive. She checks in on me when i'm not expecting it. When she says she will call or email, she always does. I don't have a negative thing to say about her. I can't express how happy I am that I switched to her after my 2nd miscarriage. She is very empathetic and caring.
What's one piece of advice would you give a prospective patient of Lia Bernardi at Northwestern Medicine?
Don't be afraid to ask her anything. She is so nice and professional at the same time. I don't think she has a shock feature. She is very responsive to all your questions and concerns.
During treatment, were you treated like a number or a human with Lia Bernardi at Northwestern Medicine?
Dr. Bernardi went out of her way to ease my anxiety. I never felt like I was just another number to her, and continue to feel like she genuinely cares about me. She answers my emails at times as late as 10:30 at night. She calls to check up on me when she doesn't have to. During my first retrieval she popped by to wish me luck before I went under. She is always very thorough and ways all the options with me. She allowed me to send her as many emails as I wanted that went straight to her mailbox instead of the nurses pool.
Describe the protocols Lia Bernardi used in your cycles at Northwestern Medicine and their degree of success.
When I first met Dr. Bernardi, I had recently gone through my 2nd miscarriage. My original doctor wanted me to start IVF treatment as soon as my period came back. I wasn't comfortable with this so we asked for a 2nd opinion. After looking at my history Dr. Bernardi offered to do a recurrent loss panel. She told us that it wasn't necessary but she was curious if there could be a potential reason for the 2nd loss. It was her that figured out that I have APS. With this new diagnosis she thought since I got pregnant 2x already with just IUI that it could happen again. We agreed that my tolerance for IUI would be a 3 cycle limit. We tried 3 more IUI's and I didn't get pregnant. She was willing to do as many more as I wanted but I said I was done and wanted to move onto IVF. I'm young, only 31 so we thought I'd have a good response. I also have PCOS, so our first round she was very cautious about my medicine. I was on the lowest dosage of everything. We retrieved 11 eggs, 7 fertilized and only 3 made it to blast. Before we had the genetic results back, we talked with her and decided to do 1 more retrieval to get some back up embryos incase it didn't work, and also for our future since we wanted more than 1 kid. Our 2nd retrieval went extremely well, and Dr. Bernardi upped my meds just a little bit from 75, to 150. (She was still cautious). The 2nd time around we got 25 eggs, 22 mature, and 19 fertilized. 11 of them made it to blastocyst! Today we did a "fresh" transfer, but used a frozen embryo from our first cycle. I can't tell you if it worked or not yet, but I feel great about our potential!
Describe your experience with the nursing staff.
Dr. Bernardi has a set of 4-5 nurses that work with her. I do have a favorite nurse that is not on her team though. Nurse Amy Dorsey is my favorite nurse as she had been with me through all of my journey before seeing Dr. Bernardi. All of the nurses have been professional. I haven't encountered any nurse who wasn't really friendly and empathetic.
Describe your experience with Northwestern Medicine.
Strength: Doctors are mostly all great, (don't know all, and there are ones I don't like). They have the best administrative people who check you in. They all know me by name and are the best part of the mornings. Weakness: With so many doctors on staff, your main doctor will not necessarily preform your procedures. I've encountered 1 doctor 2x who I didn't like. She performed my d&c and was not empathetic towards what I may be feeling. She also did my 2nd egg retrieval but was a little nicer. My own dr got to do my embryo transfer which I was very happy about. With so many nurses on staff you aren't assigned a primary nurse who knows you and your history without having to check your charts.
Describe your experience with your monitoring appointments at Northwestern Medicine.
The monitoring appointments are like a well oiled machine. They are efficient and are conscious that the women have to get to work. They started opening their doors as early at 6:45am to accommodate the morning rush.
Describe the costs associated with your care under Lia Bernardi at Northwestern Medicine.
I don't really know everything. Our IUI's usually cost us about $30 because insurance covered it. Our first IVF cycle things were covered. Our IVF meds cost about $400 with insurance. PGS testing was done outside of our clinic so it cost 1795. There was also a $890 freezing fee. The 2nd round was 1/2 out of pocket since we maxed out our insurance. The egg retrieval was ~$5000. The transfer was ~$3500. The iVf meds were around ~$3000. Plus, the $890 freezing fee again.
Describe Lia Bernardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Medicine.
We agreed that we would only do a single embryo transfer because of my age, and risk of doing multiple embryos. I already will have a high risk pregnancy due to having APS, so it didn't seem worth it put me at even more risk.
10
Doctor
Lia Bernardi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northwestern Medicine
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2017
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
If you are looking for empathetic, creative, and warm, Dr. Bernardi is a wonderful fit....She trial-ed a different protocol that allowed me to get a cycle in before the end of the year lab closing. We both went in with low expectations due to my lower reserve and were pleased with the outcome, making it to retrieval and freezing embryos....Dr. Bernardi treated me with compassion and empathy unlike any of the other four specialists we met with. She was creative and willing to work in a timeline when a colleague of hers was not.
+ Read more
Age
31
Treated
2017
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
How was your experience with Lia Bernardi at Northwestern Medicine?
Dr. Bernardi was recommended to me while I was under the care of one of her colleagues and had some concerns about my care. I met with her and immediately felt at ease. She asked about my reasons for leaving the other physician in attempts to get to know me better as a patient. She trial-ed a different protocol that allowed me to get a cycle in before the end of the year lab closing. We both went in with low expectations due to my lower reserve and were pleased with the outcome, making it to retrieval and freezing embryos.
What's one piece of advice would you give a prospective patient of Lia Bernardi at Northwestern Medicine?
If you are looking for empathetic, creative, and warm, Dr. Bernardi is a wonderful fit.
During treatment, were you treated like a number or a human with Lia Bernardi at Northwestern Medicine?
Dr. Bernardi treated me with compassion and empathy unlike any of the other four specialists we met with. She was creative and willing to work in a timeline when a colleague of hers was not.
Describe the protocols Lia Bernardi used in your cycles at Northwestern Medicine and their degree of success.
We did a fresh start (no priming) and higher doses of FSH (300) and LH (150). Ganirelix was added on day 5. I triggered on day 8.
Describe your experience with Northwestern Medicine.
Northwestern is state of the art but you need to advocate for yourself. You won't get an AFC during your ultrasound but can press the nurse who gives you the results later in the day for this information.
What specific things went wrong at Northwestern Medicine?
  • Lost appointments
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
Lia Bernardi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Northwestern Medicine
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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