Ilan Tur-Kaspa

Institute for Human Reproduction

Available Lines of Communication

Doctor, Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolHebrew U.
ResidencyTel Aviv U.
FellowshipMount Sinai
Bedford Park
7456 South State Street
Bedford Park, IL 60638
312 288 6420
Chicago
409 West Huron Street
Chicago, IL 60654
312 288 6420
Oakbrook
1919 Midwest Road
Oakbrook, IL 60523
630 916 8630
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On a scale from 0-10, how likely are you to recommend Ilan Tur-Kaspa to a friend?
Strongly recommend: 7Neutral: 1Don't recommend: 47.3
12 assessments
  • 58% Strongly recommend (9-10)
  • 8% Neutral (7-8)
  • 33% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Institute for Human Reproduction to a friend?
Strongly recommend: 18Neutral: 4Don't recommend: 87.8
31 assessments
  • 60% Strongly recommend (9-10)
  • 13% Neutral (7-8)
  • 27% Don't recommend (0-6)
12 assessments
10
Age
32
Treated
2018
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
PCOS, Tubal Blockage
10
Dr. T[ur-Kaspa] found a tubal blockage and PCOS issue that my first clinic failed to identify. He has great bedside manner, when he had to give me bad news he didn't shy away from telling me but did so in a gentle and kind way. He helped me get a grant to cover some of the cost of IVF. He hugged me the day I graduated, he is that kind of doctor...Because I was PCOS, he used Metformin. I was on Gonal F, Menopur, esterace, Lupron, and progesterone.
+ Read more
Age
32
Treated
2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
PCOS, Tubal Blockage
10
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. T found a tubal blockage and PCOS issue that my first clinic failed to identify. He has great bedside manner, when he had to give me bad news he didn't shy away from telling me but did so in a gentle and kind way. He helped me get a grant to cover some of the cost of IVF. He hugged me the day I graduated, he is that kind of doctor.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Ask all the questions you want, he will take the time to answer each of them. If you don't understand him, just ask again, I'm sure he is used to it with his accent.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
This is a smaller clinic, where they take the time to get to know you. The Doctor, Nurse, Lab Tech, and front desk all know me. I wasn't just a number, I didn't feel like cattle. Dr. T is compassionate and really cares.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
Because I was PCOS, he used Metformin. I was on Gonal F, Menopur, esterace, Lupron, and progesterone.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Melissa)
Melissa I talked to frequently with my cycle. She would always respond to me by the end of the same day, we often talked via email which is convenient. She always got paperwork back to me quickly. When I called after my stillborn, she remembered me and was so sorry to hear, like an old friend giving me comfort.
Describe your experience with Institute for Human Reproduction.
Pros- Easy monitoring hours before work and short wait times, super compassionate doctor with a great eye for detail, small office where you will see the same faces and get more personalized care, email correspondence, easy to page doctor and get quick response Cons- long waits for consultation/reconsultation, but it's because he takes the time with each patient and this was the only times I experienced this, all other labs/ultrasounds/ect were timely
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
Monitoring appointments were so great for me, I went before work and usually was there at 7, only a few people there, first come first seen, I was never there more than 15-30 minutes
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
IVF was around 10-11k, plus 1k for freezing, and medications. PGS testing would be additional 4k plus FET round of 3K.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
He felt really strongly re a 1 embryo transfer, due to the risks associated with multiples. He did say if we wanted to try to transfer more than one he would let us.
10
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Anovulation, PCOS
0
The doctor's [Tur-Kaspa] behavior varied between incredibly passionate and completely detached...He traveled frequently without giving me a heads up, and at one point I had to ask to be put on an extra week of estrogen just to coordinate with his travel plans so he could do my transfer (which was cancelled anyway).... He can be incredibly compassionate and funny. I really liked him personally, but at the end I wasn't pregnant and I felt like he wasn't taking responsibility. He is also very aware of issues within his nursing staff, and he doesn't take active steps to make it better.
+ Read more
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
No
Race
Prefer not to answer
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Anovulation, PCOS
0
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
The doctor certainly seemed very informed and on the ball. But as I look back on my notes, I feel a little misled about his live birth rate success. He convinced me if we did PGS testing that I would have a 60-70% chance of getting pregnant because I'm under 35. His SART data, though, does not show that high of a percentage at all. At one point he told me I should be pregnant by now. He doesn't know why I'm not. It's either really bad luck or a uterine issue and we don't have enough data yet. But then month after month he'd basically pump me up with estrogen and put me through hell with no change and no success. He traveled frequently without giving me a heads up, and at one point I had to ask to be put on an extra week of estrogen just to coordinate with his travel plans so he could do my transfer (which was cancelled anyway). Your body is expected to work around his schedule, and I wish I had known how big of a deal that would be when I chose the clinic. He can be incredibly compassionate and funny. I really liked him personally, but at the end I wasn't pregnant and I felt like he wasn't taking responsibility. He is also very aware of issues within his nursing staff, and he doesn't take active steps to make it better. When I started with him in 2016 we discussed his poor Yelp reviews, mostly based on the staff. He said the problems had been taken care of. Let me tell you -- they weren't.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Go somewhere else! But if you stay, take detailed notes and always confirm in writing, via email, what he told you. If you don't understand something because of his accent, ask until you do. If you feel like you are starting to dictate your treatment because he isn't coming up with a plan of action -- run. Do not rely on the nurses to give you correct information abut protocol or meds. Be your own advocate. You can't trust them to get it right.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
The doctor's behavior varied between incredibly passionate and completely detached. At times, I felt like we were on the same team, reaching for the same goal. But many other times I felt like he did not fully comprehend everything i was enduring as a patient. This was particularly difficult because he cancelled FETs for me time and time again because my lining failed to increase enough (and because he only does transfers on Thursdays, so forget about what your body wants). There was a disconnect between my experience and what he thought my experience was -- and this was despite me repeatedly telling him I was unhappy and felt unsupported. While he sometimes would call me personally, the last time I was cancelled the nurse called. It was devastating, and he didn't even bother to take the time to call me.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
He triggered me with Lupron and we had 7 frozen, tested embryos. I thought I'd never have to do IVF again. I was wrong. One implanted, but was a pregnancy of unknown origin and they had to give me two doses of methotrexate to get "unpregnant." Each month my lining wouldn't get above a 8, so he would cancel my frozen transfer. I got to transfer one more, but it didn't stick. To get my lining to thicken, he pumped me full of ungodly amounts of estrogen (my serum levels were 2200+). I suggested patches, so we tried those. They didn't work either. I often got to a 7, but not when I needed to be for the purpose of his Thursday-only transfer schedule. I was told my embryos were perfect, but after the 2nd didn't stick I consulted with other clinics. I'm not sure how good IHR's outsourced lab is. And there are studies that triggering with Lupron makes eggs that are not high quality. He only used vaginal progesterone. Everyone else I know uses PIO injections, or both. So he finally relented and said I too could do PIO. But we never got that far.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Sue, Melissa, Nicole, Maria, Wendy)
I had four coordinators in the period of a single year. By the end, I couldn't even pick my nurse out of a crowd. I never saw her. I didn't feel like any of them cared about me, except for the first (Sue) who left the practice. There is crazy turnover at this clinic and the nurses that get left behind evidently have a huge workload. I am at a new clinic now and the experience is night and day better. These nurses at IHR make a frustrating and heartbreaking fertility journey that much worse. They always got my meds wrong. Sometimes they got my protocol wrong. I had to find the errors and then follow up. And forget about getting someone on the phone. If you don't answer when they call, you'll never get to talk to them again.
Describe your experience with Institute for Human Reproduction.
I chose this clinic because it was a nice size -- not as big as FCI and at the time the success rates were similar to Northwestern and FCI. But in retrospect, it's not worth it. I'd rather go to a huge clinic that was efficient. The only upside is that the morning waits were really quick and the U/S technicians and the women who drew blood -- were amazing. They were the only ones I felt who cared about me and knew my name.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
They were the least offensive thing about this place.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
Here is where we saw eye to eye. He refused to put in two quality embryos and fully explained all the risks of twins.
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
8
Dr. Tur-Kaspa always had a great attitude and sense of humor and treated me warmly. I could tell he was personally determined. During the few times you'll get to consult with him, he is patient and lets you take to your time, but you need to be prepared with questions. I also really got along with most of the staff and nurses as well...Dr. Tur-Kaspa performed a hysteroscopy, an egg retrieval, and a transfer. I never experience any discomfort or pain, not even after the hysteroscopy, which I thought was amazing. (I had another hysteroscopy earlier on, and that was performed by Dr. Cohen of IHR.) One egg retrieval plus PGS resulted in 9 embryos down from 16 (which is a really great number), and after just one transfer, I was pregnant. While the IUIs were very frustrating, I don't know if I can complain much now that I had such great IVF results.
+ Read more
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
Yes
Race
European, Middle Eastern
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
8
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur-Kaspa performed a hysteroscopy, an egg retrieval, and a transfer. I never experience any discomfort or pain, not even after the hysteroscopy, which I thought was amazing. (I had another hysteroscopy earlier on, and that was performed by Dr. Cohen of IHR.) One egg retrieval plus PGS resulted in 9 embryos down from 16 (which is a really great number), and after just one transfer, I was pregnant. While the IUIs were very frustrating, I don't know if I can complain much now that I had such great IVF results.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Do you as much as your own independent research as possible and ask a lot of questions so that you understand the process and timeline, whether IUI or IVF. For example, with my partner and my busy work/travel schedule, I had to understand the timelines very well to be able to plan or postpone certain treatment.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur-Kaspa always had a great attitude and sense of humor and treated me warmly. I could tell he was personally determined. During the few times you'll get to consult with him, he is patient and lets you take to your time, but you need to be prepared with questions. I also really got along with most of the staff and nurses as well.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
For the IUIs, I took one or two doses of clomid for five days, then ovidrel trigger after b/w and u/s monitoring, and a couple days after IUI, started progesterone support. Sometimes also included estrace/estradiol. For IVF, injections of menopur, follistim (adjusted as necessary based on ultrasounds), and then ganarellix, and finally, before the retrieval, leuprolide injection. In prep for the transfer, I was on estrace, progesterone, and medrol. Also, always lots of antibiotics. On estrace and progesterone until week 10. As far as I know, there was nothing particular about this protocol tailored to me as there weren't any special circumstances. This retrieval resulted in 34 eggs though I never had any symptoms at all; I felt perfectly normal the whole time, no discomfort whatsoever.
Describe your experience with your nurse at Institute for Human Reproduction.
My first nurse, which I had most of the time i was there, was very difficult to talk to, it was difficult to get a hold of her to ask questions. I had to think of and ask a lot of questions. My second nurse that took over after the first nurse left IHR seemed much more professional and was easier to talk to.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
The PGS testing (which was outsourced to a lab) was $4,500 for up to 8 embryos and $250 for each additional.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
Because we did PGS testing, it wasn't a question for him whether we would take the risk of multiple because doctor said he had a 70% success rate with single embryo transfers after PGS testing.
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
8
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
44 - 45
Treated
2015 - 2016
Success with this Doc
?
Treatment
9 Embryo Freezing, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
9
Dr Tur Kaspa is extermely direct. His directness took getting used to - but he cares and is invested. I might not always like what he says but he spends as much time with me as I need, is compassionate and doesn't give up...Don't let his directness turn you off. Underneath he is kind and compassionate and he will try his hardest to get you pregnant...Dr Tur Kaspa knows my name, my situation, my story - he has empathized with my situation, hugged me, given me kleenex to cry...
+ Read more
Age
44 - 45
Treated
2015 - 2016
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
5th of 5 Docs
Treatment
9 Embryo Freezing, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
9
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr Tur Kaspa is extermely direct. His directness took getting used to - but he cares and is invested. I might not always like what he says but he spends as much time with me as I need, is compassionate and doesn't give up.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Don't let his directness turn you off. Underneath he is kind and compassionate and he will try his hardest to get you pregnant.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr Tur Kaspa knows my name, my situation, my story - he has empathized with my situation, hugged me, given me kleenex to cry. His partner, Dr Cohen performed my second egg retrieval, and I was so nervous when he popped in to introduce himself. His response, "I know all about you, your story, your history. Dr Tur Kaspa spent a long time speaking to me about your case, making sure I knew who you are. You are special. You are in good hands." I cried. I felt in good hands.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
EPP on estradiol, 400-450 Gonal F, 150 menopur, 1/2 vial omnitrope (hgh), ganirelex, lupron trigger. EPP, MD Lupron 10iu/2x daily, omnitrope 1/2 vial daily (2 days), add in, menopur 150 am, gonal f 450 pm (continue with MD Lupron and omnitrope) tried lupron cycle when my follicles didn't respond one cycle
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: allison, vernita, robyn)
The nursing staff is fine. Some are friendly and helpful, while others seem exhausted and annoyed. That said, I have had medication delivered to IHR when I couldn't receive it myself - and they unpacked it and refrigerated it for me. They have loaned me meds when mine didn't arrive on time. And once, I went to my coordinator's condo complex to pick up a box of meds after hours. Now that's care that doesn't happen at larger clinics.
Describe your experience with Institute for Human Reproduction.
Monitoring is first come first seen. The clinic says it opens at 6:45, but patients begin arriving at 6am - be prepared to wait.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
Monitoring takes place from 6:45-9:30am. Women begin showing up at 6am. The US tech is quick and efficient and begins taking patients early. From start to finish, I am usually there 1 hr.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
My OOP cycle was $10,500 plus meds. Embryo biopsy and freeze cost approximately $3000. I was charged a batching fee of $500 per cycle, which I did not like - why does it matter how many cycles I am doing? I tried to argue this charge and lost. Genetic testing is $4750 which is the highest of any clinic I have been to - which was disappointing to learn. Most of my cycles have been covered by insurance thankfully. For insurance covered cycles, I paid deductibles for meds, I paid cost of meds not covered by insurance, the batching cost, embryo biopsies and freezing and genetic testing (one test for all batched embryos).
What specific things went wrong at Institute for Human Reproduction?
  • Provided conflicting information
9
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
29 - 30
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
Egg Freezing, 4 Embryo Freezing, IVF
Diagnosis
Recurrent Pregnancy Loss
5
His [Dr. Tur-Kaspa's] bedside manner left a LOT to be desired. When setbacks did occur, he would often answer tough questions with "It's just biology!", and during each of my four retrievals he 'personally thanked' my husband for his service and sacrifice. Funny the first time, but after months of exhaustive fertility treatments, by retrieval #3 and #4, I wanted to scream "WE GET IT." A little pushy with the 'sales front', but I do feel like he was extremely attentive, and always willing to adjust protocol to get desired results. Overall I'm torn over the entire experience as a patient with him, we were happy with results, but felt like he could be insensitive.
+ Read more
Age
29 - 30
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Egg Freezing, 4 Embryo Freezing, IVF
Diagnosis
Recurrent Pregnancy Loss
5
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
His bedside manner left a LOT to be desired. When setbacks did occur, he would often answer tough questions with "It's just biology!", and during each of my four retrievals he 'personally thanked' my husband for his service and sacrifice. Funny the first time, but after months of exhaustive fertility treatments, by retrieval #3 and #4, I wanted to scream "WE GET IT." A little pushy with the 'sales front', but I do feel like he was extremely attentive, and always willing to adjust protocol to get desired results. Overall I'm torn over the entire experience as a patient with him, we were happy with results, but felt like he could be insensitive.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Stay on top of the clinic, and try not to take his 'jokes' personally.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur Kaspa was very knowledgeable about my particular case and history, however the 'cattle call' of monitoring, and no attention to detail of the clinic had me feeling like just a number.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
Hard to remember all of the protocols, but he adjusted as necessary.
Describe your experience with your nurse at Institute for Human Reproduction.
Very compassionate, and relatively easy to get a hold of. Cons - terrible with result communication, and high nurse turnover. Results were left on the call-in voicemail, through e-mail, and phone calls, and I never really knew which method to check, or WHEN to expect them. Made for very stressful days waiting on results. Positive pregnancy results were usually phoned in, but one time was left on the voice-mail call-in, so after waiting an entire day past the 5pm close time of the office, I was justifiably angry to find out they had been on the call-in all along. Also, pregnancy results should ALWAYS be communicated via a phone call.
Describe your experience with Institute for Human Reproduction.
Strengths - smart doctors who are willing to go the extra mile to get results, compassionate nursing staff. Cons - not always reliable communication with staff
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
Completely unpredictable Waiting anywhere from 15 min - 1.5 hours. Ultrasound tech was very fast, kind, and took patients in early.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
mostly covered by insurance. PGD previously paid for through insurance, but separate PGD clinic recently changed policies and no longer takes any insurance except Aetna.
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
He strongly preferred one transfer since we were using PGD, which we were happy with
What specific things went wrong at Institute for Human Reproduction?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
5
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
28 - 30
Treated
2012 - 2014
Success with this Doc
No
Treatment
7 IUI, 1 IVF, Egg Freezing
Diagnosis
Male Factor, PCOS
3
I felt like he just did the same thing over and over again expecting different results and was never around when things went wrong... He doesn't dig deep enough or think outside of the box.
+ Read more
Age
28 - 30
Treated
2012 - 2014
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 4 Docs
Treatment
7 IUI, 1 IVF, Egg Freezing
Diagnosis
Male Factor, PCOS
3
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
I thought he was very demeaning and had terrible bedside manner. Always made it sound like as a woman I wasn't qualified to make decisions without my husband - even though I'm very knowledgable. I felt like he just did the same thing over and over again expecting different results and was never around when things went wrong.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
I think he is used to "easy cases" and has a huge ego being that he is "well known" and people come all the way from Israel to see him (his words). He doesn't dig deep enough or think outside of the box. I don't need to be Molly-coddled; but, a little bit of compassion after a miscarriage would be nice. Ie: the first call shouldn't be about when you will schedule your next transfer.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
I felt like the communication was absolutely terrible. You had to chase them to get any answers and when you called to follow up, they made you feel dumb for doing it. Dr. Tur-Kaspa was inaccessible and cold - especially for how small a practice it is.
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
He was pretty good at adjusting my meds consistently; but never explained the protocol clearly. We used bravelle and Menopur - I was very successful in terms of #'s retrieved; but, none of the blasts stuck for a successful pregnancy (and we never changed protocols for FETs)
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Can't remember)
They turned over a bit and weren't that readily available. Wouldn't answer emails and only called back when it was convenient for them - not you. Didn't communicate with the Doctor very well, so if things went wrong there was no way to get in touch
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
If you get there right when they open, it's not terrible; but if you get there after 7, good luck! You can't make appts.... First come first serve
What specific things went wrong at Institute for Human Reproduction?
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
3
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 40
Treated
2012 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
Dr. Tur-Kaspa is a terrific and knowledgeable Dr. The first live birth took me 7 transfers (3 miscarriages followed by 3 non pregnancies but he stayed positive and tweeted my meds until we got our baby. Then with 1 embryo left 2 years later, he told us about a test that made sure they were transferring at my most receptive window. The ERA test told us that I needed 12 more hours of progesterone so we went for it with just the 1 embryo and I am now 14 weeks pregnant!...
+ Read more
Age
36 - 40
Treated
2012 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur-Kaspa is a terrific and knowledgeable Dr. The first live birth took me 7 transfers (3 miscarriages followed by 3 non pregnancies but he stayed positive and tweeted my meds until we got our baby. Then with 1 embryo left 2 years later, he told us about a test that made sure they were transferring at my most receptive window. The ERA test told us that I needed 12 more hours of progesterone so we went for it with just the 1 embryo and I am now 14 weeks pregnant!
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Ask him about the ERA test. And choose him as your dr. He is excellent.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
The staff was super friendly, always treated me by name and made me feel like I was their number one patient. Dr. Tur-Kaspa made me feel special and that he knew me well. Also was kind, funny and personable to my husband as well.
Describe your experience with Institute for Human Reproduction.
Very friendly, helpful and great. Easy parking. Good location right off the expressway.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
We could always go in at our convenience from 6:45 am-9:30 am Monday -Friday sometimes it was very quick and sometimes it took an hour at the most before completed but not too bad. I didn't have to take off work which was really nice. Never felt like a cattle call.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
Insurance covered most. Frozen transfers were $3000 something (covered) ERA TEST $800 (not covered) Embryo freezing $1300? Hen $800 a year (not covered)
10
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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4
Age
29 - 30
Treated
2012 - 2013
Success with this Doc
No
Treatment
12 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve
4
Dr Tur-Kaspa is a great man. His bedside manner was extraordinary and he was always kind. He has a great sense of humor and I appreciated that at such a difficult, stressful time. We met with three doctors and went with him first. Both my husband and I left our first consult and felt like he was the best fit. What we didn't know, being first time infertility patients, was that you rarely see the doctor. While it's extremely important to like the doctor, it's equally if not more important to like the nursing staff
+ Read more
Age
29 - 30
Treated
2012 - 2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
12 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve
4
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr TurKaspa is a great man. His bedside manner was extraordinary and he was always kind. He has a great sense of humor and I appreciated that at such a difficult, stressful time. We met with three doctors and went with him first. Both my husband and I left our first consult and felt like he was the best fit. What we didn't know, being first time infertility patients, was that you rarely see the doctor. While it's extremely important to like the doctor, it's equally if not more important to like the nursing staff
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Make sure you are comfortable with the nursing staff
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
The Oak Brook coordinator was horrible!! We LOVED the doctor but rarely saw him, as in Any fertility center, however felt as though the coordinator was horrible. In such a delicate time you HAVE to treat patients with compassion and care, something she was unable to do
Describe the protocols Ilan Tur-Kaspa used in your cycles at Institute for Human Reproduction and their degree of success.
We did a clinic cycle first with double iui's, then an I medicated cycle with trigger, iui's, and progesterone
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Mary )
She was horrible. She had a minimal personality and always seemed to be angry. We miscarried both cycles and her choice of words and lack of compassion is why we left. I get that this is a job to her, but each cycle and life that we lost was our life...... I was so incredibly disappointed that we were treated with such a disregard to any of our emotions
Describe your experience with Institute for Human Reproduction.
The doctor is the strength and that's about it!!! The actual clinics, both of them, were old and dirty.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
Insurance covered most of it but our deductible
What specific things went wrong at Institute for Human Reproduction?
  • Lost paperwork
4
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Institute for Human Reproduction
Oakbrook
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
40 - 43
Treated
2009 - 2012
Success with this Doc
Yes
Treatment
3 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
9
Dr. Tur-Kaspa explained everything, and when delivering bad news or dismal statistics, he do so with compassion and kindness... He made his email available for any question I thought of and wanted to ask before an appointment. He was on vacation in Israel when I miscarried twins, and he called me personally to convey his condolences.
+ Read more
Age
40 - 43
Treated
2009 - 2012
Success with this Doc
Yes
Race
Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
9
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur-Kaspa explained everything, and when delivering bad news or dismal statistics, he do so with compassion and kindness. He answered everything I asked, even when I asked the same question over and over again. He made his email available for any question I thought of and wanted to ask before an appointment. He was on vacation in Israel when I miscarried twins, and he called me personally to convey his condolences.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
If you don't understand what he says, ask again. And again. Occasionally his accent gets in the way of complete understanding the first time around.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
My nurse coordinator was fantastic. She knew me. She could ask me questions about my life, my husband, my family. The ultrasound tech at the satellite clinic was always friendly and chatty and super concerned. The doctor himself called me upon occasion. They all genuinely cared about me as a patient and a person.
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Mary Fowler)
She took the time to know me individually. She *always* had a word of encouragement, and it was my nurse coordinator who convinced me not to give up.
What specific things went wrong at Institute for Human Reproduction?
  • Lost paperwork
9
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Tubal Blockage
10
Dr. Tur-Kaspa reassured me that he would get us pregnant. He was always very upbeat on the days of transfer which made me feel more at ease of the process. I was able to speak to him candidly about my concerns and he listened and did what I wanted. He never told us no...Be an advocate for yourself, he will listen to what you want...Everyone in the office is nice. Dr. Tur-Kaspa is very nice and reassuring of getting you pregnant...
+ Read more
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
No
Race
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Tubal Blockage
10
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
Dr. Tur-Kaspa reassured me that he would get us pregnant. He was always very upbeat on the days of transfer which made me feel more at ease of the process. I was able to speak to him candidly about my concerns and he listened and did what I wanted. He never told us no.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
Be an advocate for yourself, he will listen to what you want.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
Everyone in the office is nice. Dr. Tur-Kaspa is very nice and reassuring of getting you pregnant.
Describe your experience with the nursing staff.
The nurses were always very helpful. They were available to help and answer any questions. They were also very gentle when drawing blood or when I needed an ultrasound. Always open to answer any questions.
Describe your experience with your monitoring appointments at Institute for Human Reproduction.
The monitoring is done as a first come first serve basis. In order to be seen quickly you should be there as early as 6:20 to be 1st through 3rd in line so you can get to work on time.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
My insurance covered all major procedures ( BCBS). I paid a co pay to talk to the dr. and when I had transfers and retrievals or any other surgery.
10
Doctor
Ilan Tur-Kaspa
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Poor Egg Quality
10
I was said I could not get pregnant with my own egg by another doctor and Dr Tur Kaspa agreed to work with me and the treatment was successful if getting a viable embryo from my own egg. He also found cyst on my ovary that the other doctor had missed. He didn’t over promise but delivered the result...You are in good hands. Don’t hesitate to discuss your own expectation...Growth hormone for reproductive use
+ Read more
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
Yes
Race
South Asian
Income
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF
Diagnosis
Poor Egg Quality
10
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
I was said I could not get pregnant with my own egg by another doctor and Dr Tur Kaspa agreed to work with me and the treatment was successful if getting a viable embryo from my own egg. He also found cyst on my ovary that the other doctor had missed. He didn’t over promise but delivered the result.
What's one piece of advice would you give a prospective patient of Ilan Tur-Kaspa at Institute for Human Reproduction?
You are in good hands. Don’t hesitate to discuss your own expectation
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
He talked with personal touch .
Describe your experience with Institute for Human Reproduction.
Go early for blood works so you don’t have to wait long. They have different times you have to visit so you may have to change your work schedule. If you missed the call, they will leave you ra detailed message so you don’t have to worry about missed calls.
Describe the costs associated with your care under Ilan Tur-Kaspa at Institute for Human Reproduction.
Growth hormone for reproductive use was not covered by insurance
Describe Ilan Tur-Kaspa's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Institute for Human Reproduction.
I had only two viable embryos and I preferred to have both
10
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2014
Success with this Doc
Yes
Treatment
4 IUI, 2 IVF, 2 Egg Freezing
Diagnosis
Unexplained
10
Dr. Tur-Kaspa was direct, humorous and very uplifting. I would definitely recommend using IHR if you are struggling with infertility. I enjoyed going to this fertility clinic because it was small.
+ Read more
Age
34
Treated
2014
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 2 IVF, 2 Egg Freezing
Diagnosis
Unexplained
10
How was your experience with Ilan Tur-Kaspa at Institute for Human Reproduction?
I came to IHR after going to another clinic. IHR is a small clinic so the staff and doctor really get to know you as we person. Dr. Tu Kaspa was direct, humorous and very uplifting. I would definitely recommend using IHR if you are struggling with infertility.
During treatment, were you treated like a number or a human with Ilan Tur-Kaspa at Institute for Human Reproduction?
I enjoyed going to this fertility clinic because it was small. Everyone from the front desk to the medical personnel knew my name, what cycle on was on and was always very friendly!
Describe your experience with your nurse at Institute for Human Reproduction. (Assigned nurse: Sue)
There was only one nurse at this clinic and she always remembered me and remembered things we had talked about at previous appointments.
10
Doctor
Ilan Tur-Kaspa
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Institute for Human Reproduction
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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