How was your experience with Deborah Smith at Rocky Mountain Fertility Center?
This Doctor doesn't hesitate to take your hundreds and thousands of dollars, all while refusing to even say hello to you when she walks into the exam room. She doesn't take the time to let you know what's going on, what to expect moving forward, or to really talk with you at all. One failed attempt at pregnancy after the next, and she never once said anything encouraging to me, or offered any support emotionally about what I was going through...
What's one piece of advice would you give a prospective patient of Deborah Smith at Rocky Mountain Fertility Center?
To run the other way and go somewhere else.
During treatment, were you treated like a number or a human with Deborah Smith at Rocky Mountain Fertility Center?
I felt more like a cash cow than I did a human while being treated at this office. They seemed to only be interested in taking my money, and not really interested in the overall goal of getting me pregnant.
Describe the protocols Deborah Smith used in your cycles at Rocky Mountain Fertility Center and their degree of success.
Clomid with insemination for two cycles. Then letrozol with insemination for one cycle.
Describe your experience with your nurse at Rocky Mountain Fertility Center. (Assigned nurse: Emily)
When in dyer need of clarification after a million Nurses told me a million different things, I asked for the Doctor to call me, and was promptly informed that "the Doctor doesn't call patients... that's what the Nurses are for." That's a problem... there is just no ACTUAL care taken by this Doctor at all.
Describe your experience with Rocky Mountain Fertility Center.
If you are looking for a practice that treats you with kindness, respect, empathy and care? Run the other way. If you are looking for a practice that is organized, communicative and reliable? Run the other way...There is no financial guideline given to patients so that you know what to expect. They collect your money and tell you that'll be all for the month, and then out of nowhere they say there's another random test needed. They will refuse to move forward with what you have already paid for if you don't give them more money for more testing. Shouldn't this be organized? This IS what they do day in and day out, right? It is just very obvious that this practice isn't in it for their patients, and for helping families grow. For me, the lack of organization, lack of effective communication, and lack of empathy just added stress and concern to an already difficult situation. I am sharing my experience in an effort to let other women in my situation know the honest truth of what you'll be getting as a Patient with this practice. My recommendation would be to save your time, and to save your money. Go with a clinic that will be kind, organized, and easy to work with. Go with a clinic that will not take the humanity out of the experience of getting pregnant, and will treat you with the very basic decency you deserve.
Describe the costs associated with your care under Deborah Smith at Rocky Mountain Fertility Center.
$850 per IUI cycle plus whatever else they decided to throw in whenever they could.
What specific things went wrong at Rocky Mountain Fertility Center?
- Lost paperwork
- Failed to call with results
- Failed to send your chart to another clinic
- Provided conflicting information
- Failed to convey critical information