West Virginia University Center for Reproductive Medicine

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Morgantown
1322 Pineview Dr
Morgantown, WV 26505
304-598-3100
On a scale from 0-10, how likely are you to recommend West Virginia University Center for Reproductive Medicine to a friend?
Strongly recommend: 4Neutral: 19.4
5 assessments
  • 80% Strongly recommend (9-10)
  • 20% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
60
Annual Cycles National Avg.
344
5 assessments
8
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
5 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Uterine Fibroids
8
The clinic [West Virginia University Center for Reproductive Medicine] is small and friendly. I know both doctors and all of the nurses. I don't even have to sign in because they all know who I am, my history, and what I am going through. They are caring and compassionate...IVF cycle (transfer and retrieval) $5500 IUI's $400 Ultrasound $150.
+ Read more
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Race
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
5 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Uterine Fibroids
8
Describe your experience with West Virginia University Center for Reproductive Medicine.
The clinic is small and friendly. I know both doctors and all of the nurses. I don't even have to sign in because they all know who I am, my history, and what I am going through. They are caring and compassionate.
During treatment, did you feel like you were treated like a number or a human?
Dr. Horowitz is pretty no nonsense but he knows my back history. He gets very details with the history. He plans his treatments around me as a person and not just statistics. He also talks about his own experience with iVF which was helpful to me.
Describe your experience with your nurse.
Karen is wonderful. She is very organized and either knows the answers to my questions or gets them soon. If I e-mail her I have the answer within a few hours. She calls back right away as well. She gave me her cell phone so I can call at any time.
How was your experience with Gary Horowitz?
Dr. horowitz is no nonsense. He likes to tell what he knows, how he knows it, and explain how he went through iVF as well so he knows what it is like. He gave me his personal cell phone number and when I called he called me back the very next day. It was nice to be able to speak with him directly when I needed too. Every time we talked about a plan he went over my previous data, drew me some diagrams, gave me the options, then handed me the paper.
What one piece of advice would you give a prospective patient of Gary Horowitz?
Ask questions because he will be happy to answer them.
Describe the protocols Gary Horowitz used in your cycles and their degree of success.
My first IVF cycle with him we did Follistim, Menopur, and Ganarelix. He put me on a higher dose of Follistim because of my low AMH level. He said while my levels were extremely low, my AFC was decent at 12 so we could still do IVF. He wasn't ready to go to donor eggs. My second cycle we tried estrogen priming with Follistim, Menopur, and Ganarelix. He added in the estrogen to try and get more eggs mature since the first round we retrieved 10 but only 5 were mature. It worked as 10 were retrieved and 8 were mature this time.
Describe the costs associated with your care under Gary Horowitz.
IVF cycle (transfer and retrieval) $5500 IUI's $400 Ultrasound $150
8
Doctor
Gary Horowitz
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
West Virginia University Center for Reproductive Medicine
Morgantown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
5 IUI, 3 IVF
Diagnosis
Endometriosis, Unexplained
9
The clinic [West Virginia University Center for Reproductive Medicine] is very small. There are only 2 doctors. There are about 6 nurses. I like it here because everyone knows me. When I walk in I don't even have to give my name because they know who I am. I'm a person and not a number. The lab is small and there are only 2 people in the lab. The lab people are both very nice. I know everyone in the place which makes me feel very comfortable.
+ Read more
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
Yes
Race
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
5 IUI, 3 IVF
Diagnosis
Endometriosis, Unexplained
9
Describe your experience with West Virginia University Center for Reproductive Medicine.
The clinic is very small. There are only 2 doctors. There are about 6 nurses. I like it here because everyone knows me. When I walk in I don't even have to give my name because they know who I am. I'm a person and not a number. The lab is small and there are only 2 people in the lab. The lab people are both very nice. I know everyone in the place which makes me feel very comfortable.
During treatment, did you feel like you were treated like a number or a human?
Dr. Toffle recognized me at my appointments and knew my history. He understood what we wanted and didn't treat me like a number. I had a missed miscarriage when I was with him and he wanted to schedule it for Friday but my brother was getting married so he changed his entire schedule to do it that day.
Describe your experience with your nurse.
Karen is wonderful. She gave me her direct line, her e-mail, and her personal cell phone. She answers my e-mails within a few hours and my phone calls as soon as possible. She was even on vacation once and wrote me back to tell me she'd write when she was back. She's very professional and always gets me any answers I need.
How was your experience with Roger Toffle?
Dr. Toffle was very straight forward about my treatment. He would draw me a diagram of anything we were doing and list all of the options. He would then give me this paper to take home. At my appointments I always saw him and not a tech or a nurse. He was caring and compassionate. When my cycles didn't work he was sympathetic. I went to him just for monitoring first and even though he wasn't doing my actual medical cycles he still cared about how I was doing and checked in on me.
What one piece of advice would you give a prospective patient of Roger Toffle?
Go to him soon as I think he'll be retiring soon.
Describe the protocols Roger Toffle used in your cycles and their degree of success.
We did Letrozole instead of Clomid on my IUI because I had 3 failed Clomid IUI cycles. I couldn't do IVF until the summer so he said it wouldn't hurt anything to try Letrozole and do IUI's with that.
Describe the costs associated with your care under Roger Toffle.
Monitoring ultrasound were $150, IUI's were $400
8
Doctor
Roger Toffle
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
West Virginia University Center for Reproductive Medicine
Morgantown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Other
10
I later miscarried...From there, I received several calls of sympathy from the staff [at West Virginia University Center for Reproductive Medicine]. They've been so compassionate along the way. Hugging and consoling. Making me feel as though I'm more than just a patient...We paid for the ivf and frozen embryo transfer all at one time. The cost was $15,300. In addition, we paid $3,000 to reprogenetics for our pgd testing...They are very organized clinic. Everyone truly cares about your wellbeing and is looking at every avenue to make sure that you have a success ful pregnancy and live birth.
+ Read more
Age
27
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Other
10
Describe your experience with West Virginia University Center for Reproductive Medicine.
They are very organized clinic. Everyone truly cares about your wellbeing and is looking at every avenue to make sure that you have a success ful pregnancy and live birth.
During treatment, did you feel like you were treated like a number or a human?
We had several consultations with Dr. Horowitz. Even after we failed to have a normal embryo after PGD Testing, he brought us in and went through what had happened, and what we can improve on. He also went through and throughly explained what he thought were our best options the next time we tried IVF.
Describe your experience with your nurse.
The nursing staff at why reproductive clinic is incredible. I started going there in April 2016 after my second miscarriage. At first Dr. Toffle was in charge of my case. He ruled out several different causes to what could be leading to my infertility. In June 2016 I fell pregnant again. I was taking progesterone supplements at the time, because he thought this could have been the reason for my miscarriage. I later miscarried July 27. From there, I received several calls of sympathy from the staff. They've been so compassionate along the way. Hugging and consoling. Making me feel as though I'm more than just a patient.
How was your experience with Gary Horowitz?
Dr. Horowitz was relatable and compassionate. He throughly explained all treatment processes, risks, and outcomes. He took his time during each visit to ensure that my husband and I knew what would be happening next. I couldn't ask to be under a better doctor's care.
What one piece of advice would you give a prospective patient of Gary Horowitz?
He speaks quickly. So just ask him to repeat something if it isn't clear at first.
Describe the protocols Gary Horowitz used in your cycles and their degree of success.
I'm not sure at the current time. He did tell me that a few of my eggs were not as mature as the numbers stated. A few of them were in the M1 stage. That during our next round he would add estrogen to my early Med list to help drive some of those eggs to maturity.
Describe the costs associated with your care under Gary Horowitz.
We paid for the ivf and frozen embryo transfer all at one time. The cost was $15,300. In addition, we paid $3,000 to reprogenetics for our pgd testing
10
Doctor
Gary Horowitz
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
West Virginia University Center for Reproductive Medicine
Morgantown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 34
Treated
2013 - 2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, PCOS, Tubal Blockage, Other
10
The nurses are top-notch at this office [West Virginia Center for Reproductive Medicine] . They are so kind and take the best care of the patients. They are there to cry, laugh, joke and support everyone and they legitimately care...There were some delays from lab results one time....they are human so this oversight didn't upset me. I called in, they apologized and we moved on...The clinic is private, clean and perfect for the practice.
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Age
31 - 34
Treated
2013 - 2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, PCOS, Tubal Blockage, Other
10
Describe your experience with West Virginia University Center for Reproductive Medicine.
The clinic is private, clean and perfect for the practice.
During treatment, did you feel like you were treated like a number or a human?
He legitimately cares about his patients and their outcomes.
Describe your experience with your nurse.
The nurses are top-notch at this office. They are so kind and take the best care of the patients. They are there to cry, laugh, joke and support everyone and they legitimately care.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Roger Toffle?
It took a little time for me to adjust to his bedside manner, but with time, I truly saw what an amazing doctor he was. During my miscarriages, he took amazing care of me. I feel like he is a conservative doctor and doesn't try to move straight to the expensive and risky fertility treatments.
What one piece of advice would you give a prospective patient of Roger Toffle?
He is in the process of retiring, so this won't really apply.
Describe the protocols Roger Toffle used in your cycles and their degree of success.
He was big on using pills, tracking ovulation and using ultrasounds to track eggs/activity. He always made room in his schedule for any needed appointments.
Describe the costs associated with your care under Roger Toffle.
I believe IUIs were $250
10
Doctor
Roger Toffle
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
West Virginia University Center for Reproductive Medicine
Morgantown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
10
Strengths [at West Virginia University] : Friendly, treats you as a person, knowledgeable, excellent providers Weaknesses: None...All of the nursing staff were very friendly and compassionate...IUIs approximately $700 (including meds from pharmacy) IVF with Fresh Transfer approximately $8,000 to $9,000 Frozen Embryo Transfer approximately $3,200 Embryo Freezing $500 for 1 year...We tried natural cycles, timed intercourse, timed intercourse with Clomid and Femara, IUIs with Clomid and Femara, and IVF.
+ Read more
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
10
Describe your experience with West Virginia University Center for Reproductive Medicine.
Strengths: Friendly, treats you as a person, knowledgeable, excellent providers Weaknesses: None
During treatment, did you feel like you were treated like a number or a human?
Dr. Rowan and his staff have always treated me very well.
Describe your experience with your nurse.
All of the nursing staff were very friendly and compassionate.
How was your experience with Shon Rowan?
Dr. Rowan is very friendly and is great at explaining the process of fertility treatments. He gets right to the point and doesn't encourage false hope. I appreciate that he always gives me the pros and cons of a treatment.
What one piece of advice would you give a prospective patient of Shon Rowan?
I would tell a prospective patient that Dr. Rowan gets right to the point about your diagnosis and treatments options. He will also give you all of your treatment options and the pros and cons of each.
Describe the protocols Shon Rowan used in your cycles and their degree of success.
We tried natural cycles, timed intercourse, timed intercourse with Clomid and Femara, IUIs with Clomid and Femara, and IVF.
Describe the costs associated with your care under Shon Rowan.
IUIs approximately $700 (including meds from pharmacy) IVF with Fresh Transfer approximately $8,000 to $9,000 Frozen Embryo Transfer approximately $3,200 Embryo Freezing $500 for 1 year
10
Doctor
Shon Rowan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
West Virginia University Center for Reproductive Medicine
Morgantown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less