West Coast Fertility Centers

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Fountain Valley
11160 Warner Avenue
Fountain Valley, CA 92708
(714) 513-1399
Fullerton
301 W. Bastanchury Road
Fullerton, CA 92835
(714) 446-1234
On a scale from 0-10, how likely are you to recommend West Coast Fertility Centers to a friend?
Strongly recommend: 1Neutral: 19
2 assessments
  • 50% Strongly recommend (9-10)
  • 50% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
151
Annual Cycles National Avg.
344
9.5
Average Doctor Score
2 doctors
2 assessments
10
Age
39
Treated
2013
Success with this Doc
11 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
10
Both the care coordinator and nursing staff [at West Coast] were amazing. The care coordinator always took her time explaining the medication and the treatment step by step. All nurses were great and knew me by name...Strengths: -SART and success rates -Won't deny you treatment if you are 42 or older but will look at you as an individual case -Will treat you as an individual with care and compassion..
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Age
39
Treated
2013
Success with this Doc
11 Eggs Frozen
Race
East Asian
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing
Diagnosis
10
Describe your experience with West Coast Fertility Centers.
Strengths: -SART and success rates -Won't deny you treatment if you are 42 or older but will look at you as an individual case -Will treat you as an individual with care and compassion
During treatment, did you feel like you were treated like a number or a human?
When I arrived for the first time at West Coast Fertility Centers in 2014, I distinctly remember my heart racing and my breathing short and shallow. At that time I was emotionally fragile and traumatized. I'd just come out of a long term relationship with a partner whom I thought I'd build a family with, uprooted from a city I had just moved to, and felt very sensitive about my age since a large factor of the break up had to do with me being much older. However, upon meeting Dr. Diaz, I was quickly put at ease. I distinctly remember pointing down to my ovaries and clearly stating, "I'm almost 39 and I have no idea what's going on in that universe down there." He then broke out charts to help me visualize what indeed was going on. In fact, he spent more than an entire hour educating me about my reproductive system. Not only was he incredibly warm and knowledgeable, he had taught at Harvard Medical and I loved the fact that he could explain a complex system in a digestible way. I also appreciated the fact that he was candid and honest with where I was biologically and that I might not be a good candidate for egg freezing. However, after testing and assessments, I was indeed a viable candidate and I moved forward quickly into the process. The entire staff walked hand in hand with me through out the entire process. Communication and organization was excellent, teaching days were thorough, and bed side manner by everyone was impeccable. They were able to make a process that was emotionally, mentally, physically, and financially tasking more smooth with their compassion and kindness. Ultimately, the egg retrieval and freezing was successful. Four years later, I am currently in the IVF transfer process. Although, I don't know what exists in outcome, I am completely confident in the team I have at West Coast Fertility Centers.
Describe your experience with your nurse.
Both the care coordinator and nursing staff were amazing. The care coordinator always took her time explaining the medication and the treatment step by step. All nurses were great and knew me by name. However, Beth always greeted me with a smile and hug. When I left after my egg retrieval four years ago, she looked at me and said "Here is your Plan B. Now, you just need to find your Prince." I smiled and didn't know if that would indeed happen. However, I'm back now with my husband in 2017 now completing the transfer with a medical team I love and trust.
How was your experience with David Diaz?
Dr. Diaz is a perfect blend of educator, doctor, and good citizen. As described in my summary to why I felt such deep care as a human, he was able to put me at ease at a time in my life that felt quite vulnerable and fragile. He took plenty of time with me each appointment to explain what was going on- often breaking out plenty of visuals and charts to do so. I really resonated with the fact that he felt knowledge was power and that he had spent time teaching at Harvard Medical. His treatment was structured and methodical and he made sure that he communicated well with his staff as they were an integral part in guiding me through. I also appreciated the fact that he was always completely honest (especially when first evaluating if I was even a viable candidate) and that he took significant delight whenever results did come out positive. Ultimately, on my day of retrieval, I was sent home with a picture of my eggs with a note of congratulations, as well as a statement that "You were such a wonderful patient to work with."
What one piece of advice would you give a prospective patient of David Diaz?
Dr. Diaz makes no promises so you must be open to hearing honesty.
Describe the protocols David Diaz used in your cycles and their degree of success.
Since my egg freezing was four years ago, I don't remember the exact strategies. However, I had a calendar that described the exact dosage of medications and when. I also had teaching days to help me learn how to give myself injectables. Through out my cycle, I was monitored with multiple ultrasounds to follow my progress. Ultimately, they retrieved 12 eggs, with 11 eggs that were mature enough for freezing. Four years later, I am in the midst of IVF treatment and preparing for Transfer. At the moment, it is too early to state anything...
Describe the costs associated with your care under David Diaz.
My egg freezing total cost was $9000. This was at a time before "Compassionate Care Program." However, the clinic was running a special that month for egg freezing. Most of the cost went to the medication I used.
10
Doctor
David Diaz
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
West Coast Fertility Centers
Fountain Valley
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
Age
42
Treated
2013
Success with this Doc
14 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
8
I felt that i was warmly embraced and cared for by his [Dr. Diaz] staff [at West Coast Fertility Centers]...I believe it [egg freezing costs] was around $8500 for me...Because my treatment was about 4 years ago, it is difficult for me to remember all of the details. However, I know that I was scared about poling myself with needles and the nurses explained what I needed to do very thoroughly and in the end, it didn't hurt as much as I was afraid it would.
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Age
42
Treated
2013
Success with this Doc
14 Eggs Frozen
Race
East Asian
Income
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing
Diagnosis
8
During treatment, did you feel like you were treated like a number or a human?
I felt Dr. Diaz addressed my individual situation in a very personal manner. I felt that i was warmly embraced and cared for by his staff. Also, since the # of eggs retrieved from me for someone of my age, I felt he was surprised by also supportive.
How was your experience with David Diaz?
I felt that Dr. Diaz was very knowledgeable about fertility and clearly explained the statistics to me of someone my age of being able to retrieve viable eggs. He was also very patient regarding the questions I had.
What one piece of advice would you give a prospective patient of David Diaz?
I would tell them to prepare as many questions as possible they had about the egg freezing process and make sure to ask them of him. I think it is important for a patient to get a full picture of what they are getting into and that the Dr. has the responsibility to fully explain the pros and cons of any fertility procedure. Dr. Diaz does a good job of managing expectations.
Describe the protocols David Diaz used in your cycles and their degree of success.
Because my treatment was about 4 years ago, it is difficult for me to remember all of the details. However, I know that I was scared about poling myself with needles and the nurses explained what I needed to do very thoroughly and in the end, it didn't hurt as much as I was afraid it would.
Describe the costs associated with your care under David Diaz.
I do not remember the full cost of the treatment but I believe it was around $8500 for me.
9
Doctor
David Diaz
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
West Coast Fertility Centers
Fountain Valley
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less