Describe your experience with UMass Memorial.
The clinic as a whole is disorganized. They share a space with a general OB/GYN clinic and I can't stress enough how much it sucks to come in for an appointment and be surrounded by some of Worcester's finest with bellies the size of basketballs. Whoever decided that was a good idea is a total masochist. Also had issues where the lab wasn't staffed for morning bloodwork or the secretaries completely bungled my appointment scheduling.
During treatment, did you feel like you were treated like a number or a human?
Mostly because the nurses were so attentive.
Describe your experience with your nurse.
Although I also dealt with Laura Jean, Pauline was my primary nurse and she was amazing through every step of the process. She was compassionate and knowledgable and would call just to make sure that I was okay. Laura Jean was also wonderful, and always was able to make me laugh even through some of the worst times of my life.
What specific things went wrong at this clinic?
How was your experience with Shaila V. Chauhan?
She isn't the type to hold your hand and tiptoe around. She's very direct, but at the same time she cares on a personal level.
Describe the protocols Shaila V. Chauhan used in your cycles and their degree of success.
We did one antagonist and then one agonist cycle. My fifth transfer was to be the last one before we started discussing more aggressive treatments, but that was the one that resulted in my daughter.
Describe the costs associated with your care under Shaila V. Chauhan.
Covered by insurance.