Tulsa Fertility Center

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Tulsa
115 E. 15th Street
Tulsa, OK 74119
918.359.2229
On a scale from 0-10, how likely are you to recommend Tulsa Fertility Center to a friend?
Strongly recommend: 7Neutral: 4Don't recommend: 37.9
15 assessments
  • 50% Strongly recommend (9-10)
  • 29% Neutral (7-8)
  • 21% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
327
Annual Cycles National Avg.
344
8.2
Average Doctor Score
2 doctors
15 assessments
2
Age
33
Treated
2016
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Unexplained
2
Everyone from the front desk to the transfer staff was unfriendly, talked to you as if you should know what they know, made you wait until the last minute of the day to return a call or email, any information that was given to you had no page numbers or sections of when it is applicable to your cycle so you were stuck rereading 40 pages everytime you had a question because you never knew what page it would be on, the nurse who called me to tell me my transfer did not result in a pregnancy was the most chipper, and happy person, as if she was calling to tell me I won the lottery, but then said it didn't take and wanted to schedule a follow-up with the Doctor in the same breath. Highly inappropriate with ZERO compassion. I hated every interaction with the staff.
+ Read more
Age
33
Treated
2016
Success with this Doc
No
Race
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Unexplained
2
Describe your experience with Tulsa Fertility Center.
I feel the clinic and staff are stuck in the late 90's with their technology and knowledge. Their support and office structure is not set up to make patients feel accommodated and cared for. Everything from the awkward waiting room to the billing, and the final results makes you feel like a number and all they want is your money.
During treatment, did you feel like you were treated like a number or a human?
He was professional, not warm or cold. Just doing his job, I respect that.
Describe your experience with the nursing staff.
Everyone from the front desk to the transfer staff was unfriendly, talked to you as if you should know what they know, made you wait until the last minute of the day to return a call or email, any information that was given to you had no page numbers or sections of when it is applicable to your cycle so you were stuck rereading 40 pages everytime you had a question because you never knew what page it would be on, the nurse who called me to tell me my transfer did not result in a pregnancy was the most chipper, and happy person, as if she was calling to tell me I won the lottery, but then said it didn't take and wanted to schedule a follow-up with the Doctor in the same breath. Highly inappropriate with ZERO compassion. I hated every interaction with the staff.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
How was your experience with Stanley Prough?
He would go into details on complications, medicine, and the plan if pressed but doesn't seem to subscribe to updated science and technology. He didn't want to change protocol after retrieving fewer eggs than he originally thought he could get. Just wanted to try the same thing again, expecting different results. He's old school, and it shows.
What one piece of advice would you give a prospective patient of Stanley Prough?
Record your conversations so you can research and discuss your concerns at the next visit.
Describe the protocols Stanley Prough used in your cycles and their degree of success.
Follistim 200 units 2x a day, Ganirelix 250 mcg I had 12 eggs, 7 were empty, 3 were too mature and 2 became 5 day Blasts. He originally thought we could get 6 good eggs. But when pushed it took him 2 meetings to agree to up my meds to 250 and retrieve one day earlier.
Describe the costs associated with your care under Stanley Prough.
Around $15,000. $5,000. of which were meds.
2
Doctor
Stanley Prough
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Unexplained
10
They [Tulsa Fertility Center] have all been so kind and understanding. I found out today that most of the employees in the office have gone through fertility treatments of some sort. That means a lot to me because it means they really understand the process...It is very organized. I've been in and out quickly which is important to me because we travel 2 hours one way for appointments. Even though it's a quick process, I've NEVER felt rushed. They always take time to answer any questions we have.
+ Read more
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Unexplained
10
Describe your experience with Tulsa Fertility Center.
It is very organized. I've been in and out quickly which is important to me because we travel 2 hours one way for appointments. Even though it's a quick process, I've NEVER felt rushed. They always take time to answer any questions we have.
During treatment, did you feel like you were treated like a number or a human?
She relates to what we're going through and really listens to and answers all questions we have no matter how long it takes.
Describe your experience with your nurse.
They have all been so kind and understanding. I found out today that most of the employees in the office have gone through fertility treatments of some sort. That means a lot to me because it means they really understand the process.
How was your experience with Shauna McKinney?
Dr. McKinney is very personable. She's very candid with you and relates to you as a patient. I've always felt valued as a patient and that she's looking out for my best interest to help us start a family.
What one piece of advice would you give a prospective patient of Shauna McKinney?
Know that she will be very candid and doesn't sugar coat the information she's telling you.
Describe the protocols Shauna McKinney used in your cycles and their degree of success.
We've gone through 4 IUI cycles in which we used follistim and ovidrel. After the 4th, we decided to move on to IVF with ICSI (to help with male factor infertility, low motility) using Follistim. Our first cycle was cancelled due to a cyst. We made it to retrieval during the second cycle but weren't able to transfer after PGS testing deemed the remaining embryos weren't of a good quality. After undergoing 2 surgeries (one to drain a cyst by my gynecologist and one to remove it by Dr. McKinney and her partner Dr. Prough) we started our 2nd official IVF cycle in late March. I'm currently on Lupron and Dexamethasone and stimming with follistim. We found out today during a mid-cycle US that we will still retrieve but have to wait to transfer due to issues with my lining. I'll continue to go this week until they are ready to retrieve my eggs.
Describe the costs associated with your care under Shauna McKinney.
We've paid close to $20,000 for all treatments and medications.
10
Doctor
Shauna McKinney
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
1
Age
38
Treated
2016
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
1
At our initial visit [at Tulsa Fertility Center], we were instructed to complete our lab work and then we’d be able to schedule our treatment. After not hearing back for two weeks, the nurse asked me to schedule a follow-up visit, which we had been told we didn’t need to do. In addition, I was assured that all of our previous records had been received, but in this two-week-later communication, was told that in fact, not all of the records were received.
+ Read more
Age
38
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
1
Describe your experience with the nursing staff.
At our initial visit, we were instructed to complete our lab work and then we’d be able to schedule our treatment. After not hearing back for two weeks, the nurse asked me to schedule a follow-up visit, which we had been told we didn’t need to do. In addition, I was assured that all of our previous records had been received, but in this two-week-later communication, was told that in fact, not all of the records were received. TFC was missing my most recent pap smear and my boyfriend’s test results. You would think that it would be simple for one professional to be in contact with another to ensure that all these records had been received. Instead, I wasn’t notified until two weeks after-the-fact, after being told that everything had been received, that they were missing my Pap smear result. In all, it took 6 weeks and at least 10-20 phone calls on my part to get that last little bit of information transferred, which of course, delayed our treatment for two months. It’s entirely possible that these were my last fertile months; my bloodwork afterward showed a decreased hormone level. I underwent many IUIs and two IVFs without any significant pain, so I’m not a wimp. However, there was one procedure after which I experienced such extreme cramping, I had tears in my eyes and could barely stand up. I hobbled out of my exam room and asked if they had any Tylenol or Advil, and not one person looked up from their computer or offered to help me up front.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Shauna McKinney?
We underwent several IUIs, a cancelled IVF, and a failed IVF before Dr. McKinney happened to mention that in addition to advanced maternal age and low AMH (which was normal before the two-month delay we experienced after starting with TFC), we also had a problem on the male side. His test results indicated that he was on the very low end of the range for a particular number (but in the “normal” range according to the report we have), and we were never told that it was a problem until our post-failed-IVF appointment. Dr. McKinney couldn’t believe that she never mentioned it, and just stated, “Well, that’s why we were doing ICSI,” but did not express any sympathy as to why were upset that we weren’t told specifically prior to that point.
What one piece of advice would you give a prospective patient of Shauna McKinney?
Don't go here unless you like to feel like a statistic.
Describe the protocols Shauna McKinney used in your cycles and their degree of success.
I used the Ganirelix protcol with Follistim to stimulate ovarian production. My first attempt only produced 3 eggs, so she adjusted the next round to increase the dosage. I never felt that the doctor was able to manipulate her decisions or set expectations based on my specific situation.
Describe the costs associated with your care under Shauna McKinney.
First round was covered by insurance, 2nd was about $15,000 (Including meds) because we had reached our insurance max.
1
Doctor
Shauna McKinney
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2015
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
Strengths-everyone [at Tulsa Fertility Center] was super sweet and supportive. They always greet you with a smile. I feel like they personalized your experience. They got to really know us and our situation...They got us in very quickly for our first appointment. Went in for the first time in January and started treatment the next month when my cycle started...Nichole was amazing. Always greeted us with a smile and would help us with any questions we had.
+ Read more
Age
27
Treated
2015
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Tulsa Fertility Center.
Strengths-everyone was super sweet and supportive. They always greet you with a smile. I feel like they personalized your experience. They got to really know us and our situation. Which to me was nice. I didn't feel like I had to keep repeating myself everytime I went in. They got us in very quickly for our first appointment. Went in for the first time in January and started treatment the next month when my cycle started. Weaknesses-I can't say I really have any.
During treatment, did you feel like you were treated like a number or a human?
Dr. McKinney showed she really cared about us during treatment. She always listened to our concerns and talked us through the process the entire time.
Describe your experience with your nurse.
Nichole was amazing. Always greeted us with a smile and would help us with any questions we had.
How was your experience with Shauna McKinney?
Dr. McKinney always had a smile on her face and always welcomed me with a warm hug! She was super sweet and super helpful during the entire process. I never felt like any question was to small and she always reassured me every step of the way. There were only a few appointments I didn't see her. And only for small stuff like blood draining and sonograms. Every big appointment she was there and sat and listened and answered every question. I still feel like I can call her for any questions or concerns.
What one piece of advice would you give a prospective patient of Shauna McKinney?
Ask all the questions you want no matter how silly you think they are. She will answer each one and reassure you there is no silly questions.
Describe the protocols Shauna McKinney used in your cycles and their degree of success.
My body responded very good to the treatment Dr. McKinney wrote up. I started out taking birth control and after a month I started Lupron injections to help suppress my system. After a week or so of that injection we added Gonel-f. I would take an injection in the morning and in the evening. I stemmed for 11 days. At that time I was told I could use the trigger shot. My body responded great. I went in for egg reieval and they collected 16 eggs. Out of the 16, 11 were mature and 7 fertilized. We did a 5 day transfer of two embryos. Unfortunately we miscarried a few weeks later.
Describe the costs associated with your care under Shauna McKinney.
We had amazing insurance so I just paid a co pay. But the medication if I didn't have insurance would have been between 5,000-8,000 depending on the treatment plan. I believe the ivf process would have been around 10,000-13,000.
10
Doctor
Shauna McKinney
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Male Factor
8
Patient education [at Tulsa Fertility Center] needs to be improved greatly. All the info they give you is electronic so you can't really ask questions if you're not sure about something...I almost had to wait till the next month to get started because they did not get my prescription of provera called in to the pharmacy when they said they would.10,740 for the basic IVF with ICSI 4,500 for meds 895 for trial transfer/SIS And probably 2000 more for the Ovarian Reserve test and others test/appts.
+ Read more
Age
Treated
Success with this Doc
?
Race
Latino, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
8
Describe your experience with Tulsa Fertility Center.
Patient education needs to be improved greatly. All the info they give you is electronic so you can't really ask questions if you're not sure about something.
During treatment, did you feel like you were treated like a number or a human?
She was very empathetic, having gone through infertility herself. She said understood exactly what we were going through.
Describe your experience with the nursing staff.
Very sweet.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Shauna McKinney?
She doesn't spend much time in the room after the 'important' stuff was done. If you have questions be sure to have them ready and start talking as soon as she gets done. Nothing is explained as to what exactly she is looking for at the baseline/miscycle ultrasounds. She is very friendly and personable for the most part. I had one experience that kind of left me feeling disappointed with her. At my final ultrasound before trigger, 15 follicles were counted, however; only 8 were retrieved at my retrieval. When I asked why not more, she did explain that not all were mature but then proceeded to tell me that she wouldn't come to my work and question how I did my job. I was a little taken aback, but as I was still affected by the anesthesia, I didn't say anything more. I really like her overall but that one comment just left a bad taste in my mouth.
What one piece of advice would you give a prospective patient of Shauna McKinney?
Have your questions written down and don't be afraid to speak up.
Describe the protocols Shauna McKinney used in your cycles and their degree of success.
No rationale was given to me, the patient, as to why certain medications were used instead of others. Overlapped BC and 10ui Lupron for 4 days then only 10ui Lupron for 7 days. Lowered to 5ui after that. Added in 200ui AM and 150ui PM Folistim and Dexamethosone for 9 days. Trigger at 11pm on day 10. Retrieval in day 12. Started Doxycycline and Medrol for 5 days. I had 15 follicles, 8 eggs, 4 mature, 3 fertilized, 1 made it to day 5 transfer. Waiting now for beta.
Describe the costs associated with your care under Shauna McKinney.
10,740 for the basic IVF with ICSI 4,500 for meds 895 for trial transfer/SIS And probably 2000 more for the Ovarian Reserve test and others test/appts.
6
Doctor
Shauna McKinney
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
3 IUI, Donor Sperm
Diagnosis
Male Factor
10
Jazmine is the sweetest, most sincere nurse [at Tulsa Fertility Center] I've EVER worked with in my life! She's compassionate, caring, thorough, & effective in her treatment. If anything, I miss going to Tulsa to see her...she was the best!!!!!... I think this clinic is really good at what they do! I think they're efficient & caring. The front desk staff (Jamie) is on task, my nurse (Jazmine) is great, & Dr. Prough is awesome to work with as well. It's been a good experience working with that team...they're just so far away from us (2 hours) & the cost of treatment was wearing us down a bit.
+ Read more
Age
Treated
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
Male Factor
10
Describe your experience with Tulsa Fertility Center.
I think this clinic is really good at what they do! I think they're efficient & caring. The front desk staff (Jamie) is on task, my nurse (Jazmine) is great, & Dr. Prough is awesome to work with as well. It's been a good experience working with that team...they're just so far away from us (2 hours) & the cost of treatment was wearing us down a bit.
During treatment, did you feel like you were treated like a number or a human?
Dr. Prough was very up front with all treatment...very direct. He never made me feel sorry for myself & was totally understanding in my frustrations with not being able to conceive.
Describe your experience with your nurse.
Jazmine is the sweetest, most sincere nurse I've EVER worked with in my life! She's compassionate, caring, thorough, & effective in her treatment. If anything, I miss going to Tulsa to see her...she was the best!!!!!
How was your experience with Stanley Prough?
Dr. Prough was fair in his treatment. I was a little dismayed by his once commenting that because of my age (39 at the time), my eggs may be old, because I know plenty of women my age that conceive all the time. But other than that, he was always direct, open, honest & compassionate in my care. Dr. Prough is a 'shoot-from-the-hip' kind of guy. He's caring without being too mushy & in his feelings & he seems to want your journey to pregnancy to be successful.
What one piece of advice would you give a prospective patient of Stanley Prough?
Be ready to take in a LOT of information very quickly! Dr. Prough can speak really quickly about some things because he's so well versed in his area. Write down terms you don't know and ask questions...he's receptive to giving more information as needed. But he talks fast, so be ready and pay attention!
Describe the protocols Stanley Prough used in your cycles and their degree of success.
Dr. Prough said I had a good egg reserve for my age, but he was just unsure of the quality of my eggs. I'd had 3 unsuccessful IUI's and he said the best way to know the quality of my eggs is to do IVF, where they can be seen &monitored more microscopically. After my last failed IUI, Dr. Prough was still confident in my reception of the fertility drugs (Clomid & Trigger shot), so he recommended another IUI, but financially, we didn't want risk another disappointment after 3 months in a row.
Describe the costs associated with your care under Stanley Prough.
I paid for office visits, blood work, medications that were shipped to me, sperm donor, & IUI procedures.
8
Doctor
Stanley Prough
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
33
Treated
2016
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
8
I realize the nursing staff [at Tulsa Fertility Center] is busy, but sometimes I do feel like a number to them. They always answer my questions, but I feel like I'm annoying them at times. But they are friendly and helpful....The front end of office isn't that organized. I had a very difficult time getting started because no one will answer the phone when you call and if you miss their return call you end up playing phone tag. But once you get on the schedule and past the intake coordinator, it's better.
+ Read more
Age
33
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
8
Describe your experience with Tulsa Fertility Center.
The front end of office isn't that organized. I had a very difficult time getting started because no one will answer the phone when you call and if you miss their return call you end up playing phone tag. But once you get on the schedule and past the intake coordinator, it's better.
During treatment, did you feel like you were treated like a number or a human?
Dr. McKinney made me feel like I was her only patient while talking to me. She gave me individualized care and took my questions and suggestions seriously.
Describe your experience with the nursing staff.
I realize the nursing staff is busy, but sometimes I do feel like a number to them. They always answer my questions, but I feel like I'm annoying them at times. But they are friendly and helpful.
How was your experience with Shauna McKinney?
I thought Dr.McKinney was up front, direct, and a realist, but also had compassion for my situation at the same time. I feel like she cares about me and my family even though we are one of thousands of patients she sees.
What one piece of advice would you give a prospective patient of Shauna McKinney?
Ask questions because she'll take the time to answer them. Also make suggestions or ask if something should be considered. She will let you be your own advocate without making you feel crazy.
Describe the protocols Shauna McKinney used in your cycles and their degree of success.
With DOR, I began on a mini ivf cycle and a birth control priming protocol. So, I took BCP, then Clomid for 10 days then gonal f on days 8, 10 and 12 with trigger on day 15 and retrieval on day 17. I am on an estrogen priming protocol with micro dose flare. I don't have my flow sheet yet.
Describe the costs associated with your care under Shauna McKinney.
For a mini ivf cycle, I paid about $11,000, including meds. For normal ivf, it's $18,000 with meds. These also include PGS testing.
8
Doctor
Shauna McKinney
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 30
Treated
2012 - 2015
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF, 2 Egg Freezing, Donor Eggs
Diagnosis
Anovulation, PCOS, Poor Egg Quality
10
I always felt like I was treated as an individual with my own infertility issues, and not just another patient. Everyone was always very sincere, caring, and helpful.
+ Read more
Age
27 - 30
Treated
2012 - 2015
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 2 IVF, 2 Egg Freezing, Donor Eggs
Diagnosis
Anovulation, PCOS, Poor Egg Quality
10
During treatment, did you feel like you were treated like a number or a human?
I always felt like I was treated as an individual with my own infertility issues, and not just another patient. Everyone was always very sincere, caring, and helpful. When a doctor and nurse cry with you over a miscarriage, and even holds your hand until you fall asleep under anesthesia for your D&C, then you truly know that they deeply care.
Describe your experience with your nurse.
Everyone makes you feel very comfortable when you are at their facility. Bed side manner has always been one of my top priorities, and the staff at TFC exceeds above and beyond.
How was your experience with Shauna McKinney?
I couldn't have expected any greater experience. Infertility is such an extremely hard and difficult thing to experience, but if any light has come from it, I have had an incredible doctor to treat me through it all. She is absolutely amazing, and I don't know if I could say enough about her. She has stayed for hours to answer all the many questions I have had. She has was been very informative and given me all the options that I have available. She is always optimistic, but yet never fails to inform me of the risks and reasonable outcomes. She is caring, considerate, kind, funny, and just an amazing individual who has been through infertility herself. I would highly recommend her to ANYONE who is needing fertility treatments.
What one piece of advice would you give a prospective patient of Shauna McKinney?
Don't be afraid to ask as many questions as you want. Knowing what you are going through and being educated about the whole realm of the situation can be very comforting.
10
Doctor
Shauna McKinney
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 30
Treated
2011 - 2014
Success with this Doc
Yes
Treatment
IVF, 1 Egg Freezing
Diagnosis
Poor Egg Quality, Unexplained
10
...TFCs team was awesome! They were always so kind and caring and rooted us on!
+ Read more
Age
27 - 30
Treated
2011 - 2014
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, 1 Egg Freezing
Diagnosis
Poor Egg Quality, Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
Yes, TFCs team was awesome! They were always so kind and caring and rooted us on!
Describe your experience with your nurse.
They were so friendly and always positive. They emailed me personally for things they needed or called.
How was your experience with Stanley Prough?
He was/is an amazing doctor. He gives it to you straight and goes through every possible alternative before making major decisions, such as ivf. I appreciated his bluntness because I needed answers and to figure out why this was happening to me. I ended up having two pregnancies, one was with a fresh cycle, the other was a transfer and both miraculously got pregnant on the first try.
What one piece of advice would you give a prospective patient of Stanley Prough?
Be patient. It's a very long process of trying to figure out the reasonings of why you can't get pregnant. He will try everything he can to figure out the cause and give it to you straight. So be prepared for that. He is absolutely the sweetest. My insurance wasn't covering some things and he personally called my insurance company and tried to negotiate and writing letters of medical nessesscity to get it approved. He goes above and beyond!
10
Doctor
Stanley Prough
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
10
Age
30
Treated
2016
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
PCOS
10
They [Tulsa Fertility Center] return calls within a timely manner. They are good making sure new patients get in quickly...Dr. Prough takes the time to answer your questions and gives you hope everything will work out... He also explained everything to where we could understand what was going on. He also is really good at showing compassion, there were several times he would give me a hug at the end of the appointment and let me know we would figure this out.
+ Read more
Age
30
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
PCOS
10
Describe your experience with Tulsa Fertility Center.
They return calls within a timely manner. They are good making sure new patients get in quickly
During treatment, did you feel like you were treated like a number or a human?
Dr. Prough takes the time to answer your questions and gives you hope everything will work out.
How was your experience with Stanley Prough?
I came to see Dr.Prough to get a second opinion, after hearing nothing but bad news for 7 months. He looked at my chart said he wanted to do some testing and he would have a plan for us in a month. He kept his promise, he looked at our results and told us we were a perfect candidate for an IUI. He also explained everything to where we could understand what was going on. He also is really good at showing compassion, there were several times he would give me a hug at the end of the appointment and let me know we would figure this out.
What one piece of advice would you give a prospective patient of Stanley Prough?
Do it!! If you are thinking about a second opinion he is your guy! I was pregnant within three months of seeing him!!
Describe the protocols Stanley Prough used in your cycles and their degree of success.
Dr. Prough started me on a medicine so I would start my period, since I have PCOS I would never know when it was going to come. After my period they would do an ultrasound to make sure I had follicles developing. Then I started on fertility drugs. First clomid then follisum, then my trigger shot.
Describe the costs associated with your care under Stanley Prough.
1800
10
Doctor
Stanley Prough
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
32
Treated
2014
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
8
I had a good experience. [with Dr Shauna McKinney at Tulsa Fertility Center]. I like getting to the point and straight facts. She was fact driven and I think catered to what I needed in a physician. When I found out I was having twins and started crying she became the caring physician that I needed at that moment....She's works fast so have all your questions written out ahead of time....She knew we needed IVF/ICSI because of my husband's low semen count from the beginning. She had ruled me out as a reason for the infertility. She based the timing of the retrieval on the number of eggs and my lab values.
+ Read more
Age
32
Treated
2014
Success with this Doc
Yes
Race
Native American
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
8
Describe your experience with Tulsa Fertility Center.
The clinic is very well run.
During treatment, did you feel like you were treated like a number or a human?
She was very honest about our changes of a live birth.
Describe your experience with the nursing staff.
There was one nurse that I saw the most. I really appreciated her compassion and interested in our success.
How was your experience with Shauna McKinney?
I had a good experience. I like getting to the point and straight facts. She was fact driven and I think catered to what I needed in a physician. When I found out I was having twins and started crying she became the caring physician that I needed at that moment.
What one piece of advice would you give a prospective patient of Shauna McKinney?
She's works fast so have all your questions written out ahead of time.
Describe the protocols Shauna McKinney used in your cycles and their degree of success.
She knew we needed IVF/ICSI because of my husband's low semen count from the beginning. She had ruled me out as a reason for the infertility. She based the timing of the retrieval on the number of eggs and my lab values.
Describe the costs associated with your care under Shauna McKinney.
Around 10,000 - 12,000
10
Doctor
Shauna McKinney
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
30
Treated
2016
Success with this Doc
No
Treatment
6 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
6
The nursing team [at Tulsa Fertility Center] changed all the time. They would only communicate through tbe patient portal, even though I was onsite for the appointment.... I felt as though the physician was good but office staff was not great. They were never very friendly. Also had the same experience with the financial counselor. All communication was done via patient portal.
+ Read more
Age
30
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
6
Describe your experience with Tulsa Fertility Center.
I felt as though the physician was good but office staff was not great. They were never very friendly. Also had the same experience with the financial counselor. All communication was done via patient portal.
During treatment, did you feel like you were treated like a number or a human?
I felt like Dr. Prough did a great job making me feel like a human and not a number. I did get a different feeling from The office staff.
Describe your experience with your nurse.
The nursing team changed all the time. They would only communicate through tbe patient portal, even though I was onsite for the appointment.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Stanley Prough?
He was very knowledgeable, friendly, and took a long time in the room each time I saw him talking and answering questions. I did feel like the protocols are not very personalized. I had several failed cycles and nothing was adjudged
What one piece of advice would you give a prospective patient of Stanley Prough?
N/a
Describe the protocols Stanley Prough used in your cycles and their degree of success.
We did IVF, fresh cycle and put two embryos in, that did not work, then two more frozen cycles which also did not work. Not much was changed from Cycle to cycle.
Describe the costs associated with your care under Stanley Prough.
$22,000
8
Doctor
Stanley Prough
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
33
Treated
2014
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Male Factor, PCOS
8
This clinic's [Tulsa Fertility Center] biggest weakness I believe to be the lab. The embryologists seem to be knowledgable and well trained, but our embryos did not do as well in the lab in Tulsa as they did in our second clinic in Dallas....This clinic had occasional issues with losing appointments when managing my care as a satellite clinic for my second attempt at IVF at another clinic in Dallas.
+ Read more
Age
33
Treated
2014
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF
Diagnosis
Male Factor, PCOS
8
Describe your experience with Tulsa Fertility Center.
This clinic's biggest weakness I believe to be the lab. The embryologists seem to be knowledgable and well trained, but our embryos did not do as well in the lab in Tulsa as they did in our second clinic in Dallas.
During treatment, did you feel like you were treated like a number or a human?
Dr McKinney is extremely warm toward her patients. After many failed transfers she cried with us and seemed to take our failures personally.
What specific things went wrong at this clinic?
  • Lost appointments
How was your experience with Shauna McKinney?
Dr McKinney is warm,caring and knowledgable. She was willing to try various treatments but was unable to help us achieve a successful pregnancy
Describe the protocols Shauna McKinney used in your cycles and their degree of success.
We immediately went to IVF with ICSI due to male factor infertility and PCOS. We did not initially test our embryos but we were unsuccessful with our first IVF cycle which included a fresh transfer of two embryos and two frozen transfers of two embryos each. We had two chemical pregnancies from our frozen transfers.
Describe your experience with your monitoring appointments.
Monitoring appointments were scheduled between 8-10:00 am. The clinic tried to accommodate requests for earlier appointments.
9
Doctor
Shauna McKinney
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 30
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
1 IVF, Donor Eggs
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Immunological, Unexplained
10
Everyone on the staff [Tulsa Fertility Ctr] is knowledgeable and kind. Always smiling and you feel positive energy when arriving. I wish they had more financing options, but they were super helpful with recommending attorneys when we needed help with the donor egg process. They won’t leave you hanging.... Nicole will always have a special place in my heart! I saw her so much for a year straight and she showed compassion during our loss.
+ Read more
Age
28 - 30
Treated
2013 - 2015
Success with this Doc
Yes
Race
European, Native American, Other
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, Donor Eggs
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Immunological, Unexplained
10
Describe your experience with Tulsa Fertility Center.
Everyone on the staff is knowledgeable and kind. Always smiling and you feel positive energy when arriving. I wish they had more financing options, but they were super helpful with recommending attorneys when we needed help with the donor egg process. They won’t leave you hanging.
During treatment, did you feel like you were treated like a number or a human?
He took the time to explain every detail of my balanced translocation and what options were available.
Describe your experience with your nurse.
Nicole will always have a special place in my heart! I saw her so much for a year straight and she showed compassion during our loss. Love her!
How was your experience with Stanley Prough?
He was blunt, but I appreciated the truth. I’m sure I asked some strange questions because I always researched everything before going in but he was open to what I had to say and my thoughts on different treatment options.
What one piece of advice would you give a prospective patient of Stanley Prough?
Be ready to hear the truth and all options available to you.
Describe the costs associated with your care under Stanley Prough.
17,000 for the IVF cycle trying with my eggs(included PGD testing) 23,000 Donor egg cycle 11,000 frozen donor egg cycle
10
Doctor
Stanley Prough
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Tulsa Fertility Center
Tulsa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
N/A
Age
Treated
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Endometriosis, Male Factor, PCOS
N/A
Communication [at Tulsa Fertility Center] is great and everyone is friendly and willing to help...My clinic has a patient portal where we can talk back and forth. They are very quick to respond and communication is the key!...Dr. Prough is up front and very thorough. He makes sure you're comfortable with every procedure and explains things very well!... He also told us in the beginning that he would only transfer 2 embryos so we wouldn't have the chance of so many multiples.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Endometriosis, Male Factor, PCOS
N/A
Describe your experience with Tulsa Fertility Center.
Communication is great and everyone is friendly and willing to help.
During treatment, did you feel like you were treated like a number or a human?
He is willing to take time and answer all of out questions.
Describe your experience with your nurse.
My clinic has a patient portal where we can talk back and forth. They are very quick to respond and communication is the key!
How was your experience with Stanley Prough?
Dr. Prough is up front and very thorough. He makes sure you're comfortable with every procedure and explains things very well! I would highly recommend him to anyone having fertility issues. I had to have a surgery before we could proceed with everything but I can trust he has my best interest at hand. One of my coworkers accually referred me to his clinic. She was blessed with a baby girl who is now in her mid twenties.
What one piece of advice would you give a prospective patient of Stanley Prough?
Do be afraid to ask questions.
Describe the protocols Stanley Prough used in your cycles and their degree of success.
We are under going IVF with ICSI and I fill like are chances will be much more successful. He also told us in the beginning that he would only transfer 2 embryos so we wouldn't have the chance of so many multiples.
10
Doctor
Stanley Prough
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less