Texas Tech University Health Sciences

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Lubbock
3502 9th St
Lubbock, TX 79415
806.743.4256
On a scale from 0-10, how likely are you to recommend Texas Tech University Health Sciences to a friend?
Strongly recommend: 1Neutral: 19
2 assessments
  • 50% Strongly recommend (9-10)
  • 50% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
58
Annual Cycles National Avg.
344
9
Average Doctor Score
2 doctors
2 assessments
8
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
We rarely had to wait over 10 min [at Texas Tech Reproductive Center]. It was easy to schedule appointments and check out. The staff was very friendly, they all tried to know you. I did not like that the blood draw area was not private. There were 2 blood chairs and the restroom was off that room.... IUI was approx $1500 IVF retrieval started around$12,000 Retrieval meds
+ Read more
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
Describe your experience with Texas Tech University Health Sciences.
We rarely had to wait over 10 min. It was easy to schedule appointments and check out. The staff was very friendly, they all tried to know you. I did not like that the blood draw area was not private. There were 2 blood chairs and the restroom was off that room.
During treatment, did you feel like you were treated like a number or a human?
The Dr, nurses and even receptionist genuinely cared about us, our personal lives and we'll being.
Describe your experience with your nurse.
She was kind, professional and caring.
How was your experience with Jaou-Chen Huang?
He was always very detailed and optimistic. Sadly our fertility treatment was unsuccessful but I did become pregnant naturally a month after he performed surgery on me. We are now pregnant with our second child. He removed a septum on my uterus, scar tissue, cleaned my tubes and scraped my uterus. I had 3 miscarriages prior to seeing Dr Huang.
What one piece of advice would you give a prospective patient of Jaou-Chen Huang?
Voice all f your concerns. There are no stupid questions. You are paying for their help.
Describe the protocols Jaou-Chen Huang used in your cycles and their degree of success.
We tried 3 IUIs first. My body created cysts from Clomid so we tried a different drug. We then did 1 egg retrieval and 2 frozen transfers. Unfortunately 1 embryo did not survive the thawing process.
Describe the costs associated with your care under Jaou-Chen Huang.
IUI was approx $1500 IVF retrieval started around$12,000 Retrieval meds
8
Doctor
Jaou-Chen Huang
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Texas Tech University Health Sciences
Lubbock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 32
Treated
2013 - 2016
Success with this Doc
?
Treatment
8 Fertility Medications
Diagnosis
PCOS, Tubal Blockage
10
Great clinic [Texas Tech Reproductive Associates], very thorough...Very quick to call with lab results, and always very interested in me personally...She [Dr. Phy] is very thorough and understanding. She takes time to listen to all concerns and needs. She has also personally called with lab results before. She is patient with our decision making timelines. She offers lots of options too...She is great and takes lots of time to listen....It's worth the wait to get into her.
+ Read more
Age
29 - 32
Treated
2013 - 2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 Fertility Medications
Diagnosis
PCOS, Tubal Blockage
10
Describe your experience with Texas Tech University Health Sciences.
Great clinic, very thorough.
During treatment, did you feel like you were treated like a number or a human?
She is great and takes lots of time to listen.
Describe your experience with your nurse.
Very quick to call with lab results, and always very interested in me personally.
How was your experience with Jennifer Phy?
She is very thorough and understanding. She takes time to listen to all concerns and needs. She has also personally called with lab results before. She is patient with our decision making timelines. She offers lots of options too.
What one piece of advice would you give a prospective patient of Jennifer Phy?
It's worth the wait to get into her.
Describe the protocols Jennifer Phy used in your cycles and their degree of success.
For my first pregnancy, I was successful with just Metformin. We have been TTC for number 2 for a year now. We have had 4 failed cycles of Femara and 3 failed cycles of Clomid. Dr. Phy loves Femara, but she believes in changing things up if they aren't working. Which I appreciate.
10
Doctor
Jennifer Phy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Texas Tech University Health Sciences
Lubbock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less