Reproductive Medicine & Infertility Associates

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Edina
3625 West 65th Street
Edina, MN 55435
651-222-6050
Woodbury
2101 Woodwinds Drive
Woodbury, MN 55125
(651) 222-6050
On a scale from 0-10, how likely are you to recommend Reproductive Medicine & Infertility Associates to a friend?
Strongly recommend: 13Neutral: 19.6
14 assessments
  • 93% Strongly recommend (9-10)
  • 7% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
541
Annual Cycles National Avg.
344
14 assessments
10
Age
32
Treated
2015
Success with this Doc
?
Treatment
IUI, 3 IVF, 2 Egg Freezing
Diagnosis
10
The clinic [Reproductive Medicine and Infertility Associates] had a lot of options, we were so thankful for the HOPE program. The location, size and hours in Edina were very convenient and manageable for working.... The nurses were amazing too! They were so compassionate and when I was worried about anything, they reassured me whether it be over the phone or in person. They were even there for a hug when I needed it too.
+ Read more
Age
32
Treated
2015
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 3 IVF, 2 Egg Freezing
Diagnosis
10
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic had a lot of options, we were so thankful for the HOPE program. The location, size and hours in Edina were very convenient and manageable for working.
During treatment, did you feel like you were treated like a number or a human?
Dr.Stassart was so caring and kind. He would call me personally and when we had a lot of challenges, called and met with us in person to create a plan to help us. He gave us his confidence and prayers and hope.
Describe your experience with the nursing staff.
The nurses were amazing too! They were so compassionate and when I was worried about anything, they reassured me whether it be over the phone or in person. They were even there for a hug when I needed it too.
How was your experience with Jacques Stassart?
His care, compassion, hope and expertise was a huge gift to us. He really knows what he is doing and does it with care. After a long journey, he gave us continued hope, and he was right, we we blessed with 3 beautiful children!
What one piece of advice would you give a prospective patient of Jacques Stassart?
Infertility is so hard, praying for everyone in their journey. Where there is a will, there is a way!
Describe the protocols Jacques Stassart used in your cycles and their degree of success.
We did the HOPE program, I had a very speicific medication and injections routine (can't remember names and dosages).
Describe the costs associated with your care under Jacques Stassart.
We did the HOPE program that included three full cycles or your money back.
10
Doctor
Jacques Stassart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 29
Treated
2011 - 2013
Success with this Doc
Yes
Treatment
3 IUI, IVF
Diagnosis
Unexplained
10
I felt they [the clinic staff] all knew be by first name and were genuinely concerned about my outcome... While the process was hard, I never got extremely upset because of the constant encouragement from my care team.
+ Read more
Age
27 - 29
Treated
2011 - 2013
Success with this Doc
Yes
Race
European
Income
$500K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, IVF
Diagnosis
Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
All members of the staff treated me as a patient, from the receptionist that greeted me to the nurses, doctors, financial and administrative staff. I felt they all knew be by first name and were genuinely concerned about my outcome. Most recently, when I conceived naturally, I reached out to RMIA, and everyone with whom I spoke or received correspondence was so happy for me and seemed to remember me despite the 2 years that had passes since my last treatment.
Describe your experience with your nurse.
While maintaining a professional relationship, I viewed them as friends and expected they would 'hold my hand' throughout the process. While the process was hard, I never got extremely upset because of the constant encouragement from my care team.
How was your experience with Jacques Stassart?
Dr. Stassart is extremely knowledgeable and kind mannered. He explained the process in a manner than I could understand. He respected my opinions on the process. He spoke directly to me, and treated me both as a patient and as a person. He was encouraging throughout the process. I never moved to advanced treatment without fully understanding my medical and financial options. When we finally received a positive outcome, he calmed my fears about pregnancy.
What one piece of advice would you give a prospective patient of Jacques Stassart?
Be comfortable and ask questions.
10
Doctor
Jacques Stassart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
10
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Tubal Blockage, Unexplained
10
[Nursing staff at RMIA was] very friendly and warming. Sometimes there was miscommunications that occurred, but nothing too bad.With Dr Stassart I felt in such good hands. Every procedure he explained exactly what was to occur, was very gentle and was confident in what he was doing. He takes the time to explain everything in detail and makes you feel like he is there struggling with you and wants this to work just as much as you do...Know that you will only see him when doing IVF procedures and consultations. But his nursing team does an amazing job on the checkup appointments in between.
+ Read more
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Tubal Blockage, Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
He is very warm and sensitive to our situation. I feel vey comfortable and confident in his abilities as an RE.
Describe your experience with the nursing staff.
Very friendly and warming. Sometimes there was miscommunications that occurre but nothing too bad.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Jacques Stassart?
With Dr Stassart I felt in such good hands. Every procedure he explained exactly what was to occur, was very gentle and was confident in what he was doing. He takes the time to explain everything in detail and makes you feel like he is there struggling with you and wants this to work just as much as you do.
What one piece of advice would you give a prospective patient of Jacques Stassart?
Know that you will only see him when doing IVF procedures and consultations. But his nursing team does an amazing job on the checkup appointments in between.
10
Doctor
Jacques Stassart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2016
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Other, Unexplained
10
The entire team [at Reproductive Medicine & Infertility Associates] was amazing. I spent a majority of my time in Edina because it was much closer to my work and I could get in there before I worked - super great hours for that. The nurses and phlebotomist and receptionist were all amazing...Strengths - the buildings were beautiful, the team was great, they fit me in relatively quickly once our records were transferred, they went through how to do injections and mix syringes well, and they answered the phone and responded to my questions at any time of day and night (when necessary). Cons - sometimes the instructions were confusing, so I mistakenly took a Ganirelix right on day 1, which was NOT right.
+ Read more
Age
28
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Other, Unexplained
10
Describe your experience with Reproductive Medicine & Infertility Associates.
Strengths - the buildings were beautiful, the team was great, they fit me in relatively quickly once our records were transferred, they went through how to do injections and mix syringes well, and they answered the phone and responded to my questions at any time of day and night (when necessary). Cons - sometimes the instructions were confusing, so I mistakenly took a Ganirelix right on day 1, which was NOT right.
During treatment, did you feel like you were treated like a number or a human?
He spent so much time going over the entire process, all the pills and injections and history of IVF. He spoke with us for over an hour.
Describe your experience with your nurse.
The entire team was amazing. I spent a majority of my time in Edina because it was much closer to my work and I could get in there before I worked - super great hours for that. The nurses and phlebotomist and receptionist were all amazing. Melissa was the one who called me with the news and I will never forget that. She was incredible. She gave me a hug during the process, met my mother who accompanied me sometimes. She was great.
How was your experience with Jacques Stassart?
He got us a baby. That is by far the most important thing. He gave us pretty good odds of conception, especially with the transfer of 2 embryos (which he tried to discourage us from doing since we have UI and this was our first IVF cycle, but we did anyway). I just didn't like that after our transfer, those 65ish% odds went down to 50/55%.
What one piece of advice would you give a prospective patient of Jacques Stassart?
Be ready to become a parent.
Describe the protocols Jacques Stassart used in your cycles and their degree of success.
I'm sorry, I don't recall all of the drugs used or how much. I did a high dosage Menopur and Follistim cycle, triggered with Novarel. I took 2 oral medications, as well. I only did progesterone suppositories for the first 6 weeks. No PIO. Took 2 ganirelix acetate.
Describe your experience with your monitoring appointments.
They had time frames to be seen for different monitoring, like after pregnancy and before the IVF procedure. Like I said, I was seen in Edina for these. Most of my appointments were done before work (like 6:30 or 7am), which was amazing and meant I didn't have to miss any work. For others, I sometimes did them over the lunch hour. It was great! Plus, I'd walk in and the receptionist knew me and I'd be seen right away.
Describe the costs associated with your care under Jacques Stassart.
Most of it was covered by my insurance, thankfully. I know that ICSI was $800, and we did that. The cost of IVF was about $9,000, I believe. And worth every cent.
10
Doctor
Jacques Stassart
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
Everything about this clinic was wonderful. From scheduling and communication, to getting a clear understanding of my care, I couldn't be happier. RMIA also does a yearly event where you can bring your kids and meet with the doctor and some of his/her staff.... The whole team i worked with at their two locations were wonderful. Very friendly, informative, and kind. I always was seen quickly, felt confident about my care, and felt like a priority. Whenever I called in, my calls were returned within the hour.
+ Read more
Age
36
Treated
2015
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
Describe your experience with Reproductive Medicine & Infertility Associates.
Everything about this clinic was wonderful. From scheduling and communication, to getting a clear understanding of my care, I couldn't be happier. RMIA also does a yearly event where you can bring your kids and meet with the doctor and some of his/her staff.
During treatment, did you feel like you were treated like a number or a human?
Dr. Stassart was amazing, I had just come from a bad experience at a different clinic and not only was he extremely helpful and thorough in his explanations, but he made me feel very positive for the first time.
Describe your experience with your nurse.
The whole team i worked with at their two locations were wonderful. Very friendly, informative, and kind. I always was seen quickly, felt confident about my care, and felt like a priority. Whenever I called in, my calls were returned within the hour.
How was your experience with Jacques Stassart?
Dr. Stassart has a number of strengths, he's very personable, which was important to me as this process is very emotionally and physically taxing. His loooong experience within the field along with his ability to explain everything very thoroughly gave me hope. (A positive outlook goes a long way considering the stress infertility causes). I never once doubted his direction and he always took a lot of time to make sure my husband and I truly understood everything.
What one piece of advice would you give a prospective patient of Jacques Stassart?
His clinic is not for everyone. Dr. Stassart's clinic offers a guarantee finance program, which means based on your age you pay a certain amount for up to three egg retrials and all of the transfers that go along with created embryos. If they do not result in a live pregnancy +30 days, you get a high percentage of your money back. This means not all patients will be excepted to this clinic for services.
Describe the protocols Jacques Stassart used in your cycles and their degree of success.
I had a smaller egg retrieval my first cycle. Only 9 mature eggs that only resulted in 2 day five embryos. Two embryos were transferred with only one of the embryos being of top quality. This resulted in a negative pregnancy. My second egg retrieval only had very minor medication changes, but resulted in 26 mature eggs and 11 top quality embryos. The fresh transfer of two embryos resulted in a blighted ovum miscarriage (the D&C results indicated due to a chromosomal abnormality). 9 embryos were then frozen. The 3rd transfer included 2 frozen embryos and resulted in a twin pregnancy.
Describe the costs associated with your care under Jacques Stassart.
I did the guarantee program as a 36 year old, so that meant it was about $20,000
10
Doctor
Jacques Stassart
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
33
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
9
Clean clinic [Reproductive Medicine & Infertility Associates] facilities in a convenient location. The billing department charges your card on file for meds before you even pick them up, so be sure you have the right card on file. They will not back out the charges and re-do it...They [nurses] were nice and efficient. It sometimes felt like a factory, but they deal with a lot of patients...The warranty program was approximately $24,500 not including medications or PGS. Medications were an additional $3500 per cycle. Warranty included 3 cycles and retrievals but we only needed 2.
+ Read more
Age
33
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Architect
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
9
Describe your experience with Reproductive Medicine & Infertility Associates.
Clean clinic facilities in a convenient location. The billing department charges your card on file for meds before you even pick them up, so be sure you have the right card on file. They will not back out the charges and re-do it.
During treatment, did you feel like you were treated like a number or a human?
I Did not see the doctor often, but when I did he gave me adequate attention and was very warm.
Describe your experience with the nursing staff.
They were nice and efficient. It sometimes felt like a factory, but they deal with a lot of patients.
How was your experience with Jacques Stassart?
He seemed very experienced and gave me a lot of information about my treatment including studies to read on my own. He was warm and encouraging but very professional. He met with me twice to discuss my treatment plan and performed the embryo transfers. Another doctor performed the egg retrievals.
What one piece of advice would you give a prospective patient of Jacques Stassart?
Have a list of all your questions ready at your first visit. You likely will not see him again until embryo transfer.
Describe the protocols Jacques Stassart used in your cycles and their degree of success.
The first treatment I did resulted in only a few poor quality eggs. Dr. Stassart then changed my treatment plan drastically for the next round and the result was 8 high quality eggs followed by 5 high quality embryos. We used 1 and froze the other 4. The treatment that worked was longer and involved a lot more shots than the first round. Dr. Stassart explained that he usually did not start with this protocol because it was so complicated, but that it was very effective.
Describe the costs associated with your care under Jacques Stassart.
The warranty program was approximately $24,500 not including medications or PGS. Medications were an additional $3500 per cycle. Warranty included 3 cycles and retrievals but we only needed 2.
8
Doctor
Jacques Stassart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
IUI, 1 IVF
Diagnosis
Endometriosis, Tubal Blockage
10
Everything with this clinic [Reproductive Medicine & Infertility Associates] went very smoothly all the way up through our transfer. Scheduling was easy and they often were able to get me in for ultrasounds when we showed up early for our appts. I do wish we had more updates on our embryos as they were growing.... We did a cost warranty program that cost $19,500. It included up to three fresh cycles and unlimited frozen cycles in a year.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Endometriosis, Tubal Blockage
10
Describe your experience with Reproductive Medicine & Infertility Associates.
Everything with this clinic went very smoothly all the way up through our transfer. Scheduling was easy and they often were able to get me in for ultrasounds when we showed up early for our appts. I do wish we had more updates on our embryos as they were growing.
During treatment, did you feel like you were treated like a number or a human?
During the first appointment she spent quite a bit of time just getting to know us. She asked about our families, our occupations, and what our hopes were for our family someday. She talked a lot on the phone and in writing with our previous Dr in order to really get to know us and our situation.
Describe your experience with the nursing staff.
Most of the nurses were great! Very friendly and willing to answer any questions we had.
How was your experience with Jani Jensen?
She was so nice and very informative. She made sure my husband understood every step as he doesn’t know much about medical information, which made him feel very comfortable. She even talked about farming with him! She made sure to listen to and answer every question we had. And when things didn’t turn out as planned, she personally called me to talk about our negative results and express her feelings of sadness with us. She seemed just as disappointed as we were. She is very knowledgeable, but does also ask for advice from her colleagues as well so that we can have the best possible outcome.
What one piece of advice would you give a prospective patient of Jani Jensen?
Don’t be nervous for your first appointment! Your nerves will be put to rest the minute she walks in the room! She is very nice and has a bubbly personality!
Describe the protocols Jani Jensen used in your cycles and their degree of success.
I was put on birth control pills until starting the cycle. We did 3 vials of menopur and 275 units of follistim. After our first scan they increased the dosage of follistim to 375 units. There was concern at one point that I had developed a dominant follicle, but they gave me an opportunity to return after the weekend to see how things had progressed. My next scan was great! I cycled for 12 days as I had slow growing follicles. We ended up with 10 eggs and 6 of them were mature. This was the number we were hoping for.
Describe the costs associated with your care under Jani Jensen.
We did a cost warranty program that cost $19,500. It included up to three fresh cycles and unlimited frozen cycles in a year. Medications and ultrasounds were not included in this price.
10
Doctor
Jani Jensen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
Treated
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Male Factor, PCOS, Uterine Fibroids
7
The clinic [RMIA] does a nice job of providing updated calendars for treatment. We called the office at times to get input or ask questions of nurses. Some were very helpful, though one told my husband she was very busy with other calls.... Also, it was hard to get an email from the embryologist letting us know that our other 4 embryos were not good enough to freeze. I would have appreciated a phone call so that we could ask questions.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor, PCOS, Uterine Fibroids
7
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic does a nice job of providing updated calendars for treatment. We called the office at times to get input or ask questions of nurses. Some were very helpful, though one told my husband she was very busy with other calls. I don't think that is something she needed to let me husband know. She could have been a little more compassionate to our concerns. Also, it was hard to get an email from the embryologist letting us know that our other 4 embryos were not good enough to freeze. I would have appreciated a phone call so that we could ask questions.
During treatment, did you feel like you were treated like a number or a human?
She took time to get to know us. She was open to sharing a little bit about herself as well. I felt like she was rooting for us during the process, and still is.
Describe your experience with the nursing staff.
When I went for my retrieval the nurse had to try 3 times to get my IV in. She ended up having someone else come and do it which was done on the first try. The nurse was very sorry for not being able to do so. Nursing staff seemed to care about my treatment.
What specific things went wrong at this clinic?
  • Failed to order appropriate test
How was your experience with Jani Jensen?
Dr. Jensen has had a positive attitude during our experience. While I was in the stimulation phase it was very slow, but she gave me more time and medicine and I was able to grow follicles and have some eggs retrieved. During our first meeting she let me know I had a good supply of eggs, though I was somewhat disappointed when only 8 were retrieved and 6 matured. We ended up not being able to freeze 4 of them and implanted 2. Still waiting to see if that takes.
What one piece of advice would you give a prospective patient of Jani Jensen?
Don't be afraid to ask questions or ask for more explanation. She was open to our questions and did not seem burden by us at all.
Describe the protocols Jani Jensen used in your cycles and their degree of success.
When we started stimulation we had a low amount of Follistim. I was a "slow grower" and the Follistim needed to be increased quite a bit. If I do need to start another cycle, I am hopeful that the Follistim dose will start out higher so there will be less time spent trying to stimulate. I am diagnosed with PCOS, so hyper stimulation is a concern usually...for me, it ended up not being an issue.
Describe your experience with your monitoring appointments.
Monitoring appointments were made for me at Mankato Clinic.
Describe the costs associated with your care under Jani Jensen.
We opted for the warranty program. The program cost $32,000. The first office visit and sonohystogram was $1950. The medications and ultrasounds were purchased and done elsewhere. Though we did purchase the first round of Menopur for $2900 at RMIA.
8
Doctor
Jani Jensen
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 30
Treated
2010 - 2012
Success with this Doc
Yes
Treatment
4 IUI, 7 IVF
Diagnosis
Endometriosis, Male Factor, Unexplained
10
A strength of this clinic [RMIA] is that they have a Birthday party every year for the families that have achieved pregnancy with them. We love attending!...The nurses we also very empathetic. They made you feel like they knew what you were going through....He [Dr Stassart] may take a little longer to get an appointment with initially, but that's only because he SO good at what he does! Trust him! He knows what he's doing!!...He was very empathetic. I truly felt like he wanted me to achieve pregnancy.
+ Read more
Age
28 - 30
Treated
2010 - 2012
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 7 IVF
Diagnosis
Endometriosis, Male Factor, Unexplained
10
Describe your experience with Reproductive Medicine & Infertility Associates.
A strength of this clinic is that they have a Birthday party every year for the families that have achieved pregnancy with them. We love attending! The other strength is that Dr Stassart works there :)
During treatment, did you feel like you were treated like a number or a human?
Dr Stassart would say "If you were my daughter..." a lot. He was very empathetic. I truly felt like he wanted me to achieve pregnancy.
Describe your experience with the nursing staff.
The nurses we also very empathetic. They made you feel like they knew what you were going through.
How was your experience with Jacques Stassart?
I would (and have) recommend Dr Stassart to anyone and everyone going through fertility issues. He kept my hope alive after each cycle that didn't work. I felt like giving up, but he changed things each cycle to help me believe that this cycle would work. I am extremely grateful to him for not giving up on me and working so hard to help me become a mom.
What one piece of advice would you give a prospective patient of Jacques Stassart?
He may take a little longer to get an appointment with initially, but that's only because he SO good at what he does! Trust him! He knows what he's doing!!
Describe the protocols Jacques Stassart used in your cycles and their degree of success.
By my 5 (and 6th) cycles, Dr Stassart literally threw the book at me. He could t understand why it wasn't working. He said he didn't think I would need certain meds, but he gave them to me anyways, just to cover all the bases. On my 5th cycle I received my first positive. Unfortunately that ended in miscarriage. My 6th cycle I was pregnant with twins and lost one. I am thankful that he did everything he did for me!
10
Doctor
Jacques Stassart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
8 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
The nursing staff [at Reproductive Medicine & Infertility Associates] was excellent! They always called with results promptly and had great bedside manner in delivering the news, good or bad. They answered all questions...The costs were average with what IVF/iui costs in MN...The clinic was well maintained and everyone was really helpful. They don’t have a 24/7 on call nursing line but during the day you can leave a message and someone will call you back within 2 hours. They delivered messages well and gave detailed instructions on next steps.they were all very helpful.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
8 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic was well maintained and everyone was really helpful. They don’t have a 24/7 on call nursing line but during the day you can leave a message and someone will call you back within 2 hours. They delivered messages well and gave detailed instructions on next steps.they were all very helpful. Xxzzxzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzxzxxxxx
During treatment, did you feel like you were treated like a number or a human?
She took the time to get to know us personally. Asked questions about our lives and remembered things we had talked about at previous appointments. She always had all of our paperwork with her and always was informative and allowed us to ask questions along the way.
Describe your experience with the nursing staff.
The nursing staff was excellent! They always called with results promptly and had great bedside manner in delivering the news, good or bad. They answered all questions.
How was your experience with Jani Jensen?
She is warm and caring but also extremely smart and knows her stuff. She was patient as we asked questions. We never felt rushed or as if she didn’t have time for us. She was understanding about how hard this was after my second miscarriage.
What one piece of advice would you give a prospective patient of Jani Jensen?
Ask questions. Don’t be afraid to tell her you’ve heard of something or done your own research. She will be honest and let you know if that applies to your situation or not.
Describe the costs associated with your care under Jani Jensen.
The costs were average with what IVF/iui costs in MN. We had excellent insurance overage though so we didn’t have to pay much at all for our 8 rounds of IUI.
10
Doctor
Jani Jensen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2013
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Endometriosis, Male Factor
10
The nursing staff [at Reproductive Medicine & Infertility Associates] was always very friendly and caring. They knew what we were going through and could sense if we were feeling nervous, overwhelmed, or sad and reacted appropriately...The clinic was very organized and had clear protocols. They made appointments easy to schedule and results were easily accessible. The beginning process seemed to take longer than expected, but that could have been due to our excitement to start the process. We were able to order medication through the clinic, but thought it would be nice to have more selection through other vendors.
+ Read more
Age
36
Treated
2013
Success with this Doc
Yes
Race
European, South Asian
Income
$500K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Endometriosis, Male Factor
10
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic was very organized and had clear protocols. They made appointments easy to schedule and results were easily accessible. The beginning process seemed to take longer than expected, but that could have been due to our excitement to start the process. We were able to order medication through the clinic, but thought it would be nice to have more selection through other vendors.
During treatment, did you feel like you were treated like a number or a human?
Dr. Stassart always knew personal information and used our names throughout the process like he had known us for years. He was kind and very genuine.
Describe your experience with the nursing staff.
The nursing staff was always very friendly and caring. They knew what we were going through and could sense if we were feeling nervous, overwhelmed, or sad and reacted appropriately.
How was your experience with Jacques Stassart?
Dr Stassart was always very welcoming and made us feel comfortable asking any questions we had. Each visit he would make sure we understood the procedures before we left and always had an open door/phone for us if anything else came up. He is very knowledgeable and has great bedside manner.
What one piece of advice would you give a prospective patient of Jacques Stassart?
If you were to see Dr. Stassart, the only advice I would have is to make a referral. He was great and I recommended him to multiple friends and family.
Describe the costs associated with your care under Jacques Stassart.
It was around $24,000 and at least $5,000-6,000 for medication.
8
Doctor
Jacques Stassart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
55
Treated
2016
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Other
10
Dr. Stassart did a great job explaining the procedures I would be undergoing and what to expect. It was not all smooth sailing but he and his staff [RMIA] did an excellent job navigating us through. We are very grateful that we stuck with it and are delighted with our little boy...He is very personable and also hires like-minded staff. We felt very comfortable asking questions and making requests...
+ Read more
Age
55
Treated
2016
Success with this Doc
Yes
Race
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Other
10
During treatment, did you feel like you were treated like a number or a human?
He is very personable and also hires like-minded staff. We felt very comfortable asking questions and making requests.
How was your experience with Jacques Stassart?
Dr. Stassart did a great job explaining the procedures I would be undergoing and what to expect. It was not all smooth sailing but he and his staff did an excellent job navigating us through. We are very grateful that we stuck with it and are delighted with our little boy.
Describe the protocols Jacques Stassart used in your cycles and their degree of success.
It has been several years so I do not recall all of the protocols. I would say that the antibiotics were not necessary in my case and I think that unless there is a specific reason cited (i.e. bacterial infection) I would not take them. The cycle in which I took antibiotics resulted in miscarriage, the cycle in which I opted out resulted in a full term healthy baby!
9
Doctor
Jacques Stassart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
32
Treated
2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
9
The front desk to most of the nurses [at Reproductive Medicine and Infertility Assoc- Woodbury] are amazing! Super caring and kind. The nurse that does injection training is the best. Totally puts you at ease! The decor is dated compared to other clinics and sometimes the email response time is slow.... Melissa is amazing! Personal upbeat and Anaya’s positive. Mary was akways grumpy with poor bedside manner.
+ Read more
Age
32
Treated
2016
Success with this Doc
Yes
Race
South Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
9
Describe your experience with Reproductive Medicine & Infertility Associates.
The front desk to most of the nurses are amazing! Super caring and kind. The nurse that does injection training is the best. Totally puts you at ease! The decor is dated compared to other clinics and sometimes the email response time is slow.
During treatment, did you feel like you were treated like a number or a human?
He’s very caring and explains everything with great bedside manner.
Describe your experience with your nurse.
Melissa is amazing! Personal upbeat and Anaya’s positive. Mary was akways grumpy with poor bedside manner.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
How was your experience with Jacques Stassart?
He’s very easy to talk to and explains all risks or concerns multiple times. He adjusts treatment plans in the moment depending on how your body is reacting. I never felt like a number or at a baby factory. It always felt really personal like you were his only patient.
What one piece of advice would you give a prospective patient of Jacques Stassart?
He’s amazing and smart.
Describe the protocols Jacques Stassart used in your cycles and their degree of success.
At the kart moment we triggered with lupron instead of hcg which I believe is the reason I didn’t get ohss
Describe the costs associated with your care under Jacques Stassart.
4,000
10
Doctor
Jacques Stassart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
3 IUI
Diagnosis
10
The clinic [RMIA] has an easy, fast system for IUI that allows for cycles while working your job without having to take a lot of time off. The clinic offers earlier hours for ultrasounds, which allowed be to stop on my way to work....The nursing staff tried everything to get the IUI to go perfectly. When it didn't work well, they quickly made alternative plans to ensure we didn't waste money on a cancelled IUI....It was just under $6,000 for 3 rounds of IUI
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
10
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic has an easy, fast system for IUI that allows for cycles while working your job without having to take a lot of time off. The clinic offers earlier hours for ultrasounds, which allowed be to stop on my way to work.
During treatment, did you feel like you were treated like a number or a human?
Dr. Jensen went above and beyond when the actual IUI procedure didn't go as planned.
Describe your experience with the nursing staff.
The nursing staff tried everything to get the IUI to go perfectly. When it didn't work well, they quickly made alternative plans to ensure we didn't waste money on a cancelled IUI. The problems that were encountered were due to the damage caused by my cancer treatments.
How was your experience with Jani Jensen?
Dr. Jensen did a mock IUI to be sure it was possible before we started treatment. I am a cervical cancer survivor so there is a lot of damage to the little cervix that I have left. When the nurses couldn't perform the IUI, Dr. Jensen performed it and all of the cycles after that.
What one piece of advice would you give a prospective patient of Jani Jensen?
I can't think of anything.
Describe the protocols Jani Jensen used in your cycles and their degree of success.
50 mg Clomid, 250 ug/0.5 ml ovidrel, 200 mg progesterone 2 x daily... all 3 rounds... all BFN
Describe the costs associated with your care under Jani Jensen.
It was just under $6,000 for 3 rounds of IUI with no coverage under insurance.
10
Doctor
Jani Jensen
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less