Describe your experience with Reproductive Fertility .
I think the clinic was well organized. I don't really have any complaints. There is a lab onsite and the surgery center is right downstairs. Parking can be tricky if you have an early morning appointment since there is no attendant on duty. Also, twice the lab sent me a bill when I had already paid my lab fees directly to the clinic. I had to submit the bill to the clinic which they took care of right away but it was just annoying.
During treatment, did you feel like you were treated like a number or a human?
Dr. Jabara always treated us with compassion. He genuinely wanted to give us our baby. He always greeted us with a smile and a hug. Every visit he asked about our son and if my husband wasn't present Dr. Jabara would ask about him.He was honest with us about our option and took into account the cost of treatment. If there was a lower cost option with similar chance of success he recommended we try that first. When I had a miscarriage, Dr. Jabara wasn't told by his staff but when we came in to meet with him a few months later he offered a shoulder to cry on.
Describe your experience with your nurse.
I loved my care team. Lizette was my nurse and Ami was an ultrasound tech. They both were very helpful and compassionate. They called me and emailed me with follow up information often the same day and were always available to answer my questions.
What specific things went wrong at this clinic?
- Failed to call in prescriptions to pharmacy
How was your experience with Sami Jabara?
I think Dr. Jabara tried to do everything he could to give us a baby. He really took the time to explain everything and answer all of our questions. I never felt like he was rushing through my appointment. Also the fact that he was mindful of the cost of the treatment and gave us advice on grants, loans, and discount program was really helpful. We didn't get the outcome we wanted but I don't feel like it was because Dr. Jubara didn't do a good job.
What one piece of advice would you give a prospective patient of Sami Jabara?
He is a Kaiser doctor that sees IVF patients in an outside clinic. I don't think it's quite the same relationship as seeing a doctor that works solely in the clinic. Also, I decided to switch my insurance from Kaiser before I started my 2nd round of IVF. This became complicated because he get ordering my prescriptions through Kaiser even though I no longer had that insurance. I would also advise any prospective patients to ask for Dr. Jabara's cell phone number so you don't have to go through Kaiser or the clinic to ask him questions.
Describe the protocols Sami Jabara used in your cycles and their degree of success.
I started with the lupron micro flair protocol. So, I took a double dose of birth control for a week and then started on lupron with menopur in the morning and follistim in the evening. I also took baby aspirin for the first part of my cycle. I don't know the rationale but I believe this is the preferred protocol for older women with diminished ovarian reserve. In my second IVF cycle, I produced more eggs that I ever had in any of my cycles. So, I think it achieved the desired results. Unfortunately, the all of the embryos were not viable on the day of transfer and therefore we ended up having to use a frozen embryo.
Describe the costs associated with your care under Sami Jabara.
There was the cost of the IVF cycle which included the consultation, ultrasounds, and lab costs. In addition, there were separate charges for Anesthesia, Operating room/embryologist, ICSI, Egg Hatching, egg-freezing and first year storage, and subsequent year storage.