Poma Fertility

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Kirkland
12039 NE 128th St.
Kirkland, WA 98034
425.822.7662
On a scale from 0-10, how likely are you to recommend Poma Fertility to a friend?
Strongly recommend: 7Don't recommend: 28.3
10 assessments
  • 78% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 22% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
77
Annual Cycles National Avg.
344
8.3
Average Doctor Score
1 doctor
10 assessments
10
Age
31
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
The best part [about Poma Fertility] is they offered essentially a la carte or poma care. They ran your health, age, etc. information into a system that gave you information on the likelyhood of success with a round of ivf and following transfers. You got a number. We had a 90% chance of bringing home a baby. This allowed us to decide if we wanted to so a la carte... pay for one round of IVF and a transfer then additional would be any added FETs, etc. This includes ultrasounds associated with procedures. Or poma care, pay more but if you don't have success with every one of your transfers (for how ever many embryos you have), you'd get whatever percentage of your money back based on the system they ran your numbers with. So we did poma care and if we didn't walk away with baby, we got 90% of our money back.
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Age
31
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Poma Fertility.
They are wonderful! So helpful and work around the clock. I felt like towards the end they were starting to get more patients. I hope they don't get too big they lose the small clinic personality.
During treatment, did you feel like you were treated like a number or a human?
I loved the constant contact once I was pregnant. They allowed me to come in for weekly ultrasounds as they knew I was so nervous after 2 miscarriages. The nursing staff was great and would answer right away if I had a question or concern. When I'd be waiting in the waiting room the doctor always said hi and crossed his fingers or said "this is it!" ...just always positive and kept saying "failure is not an option".
Describe your experience with the nursing staff.
Always flexible with my early schedule, happy, positive and knowledgeable. If they didn't know something they would get the best person to help.
How was your experience with Michael Opsahl?
Pros: 1. Always available to perform my surgeries, procedures, etc. Made sure we were comfortable and had no questions and concerns m ocing forward. If we did, we were taken care of immediately. 2. Positive. He would always say "failure is not an option" Always have his fingers crossed for us. 3. Knowledgeable 4. Not wanting to overtreat. Example, for the egg retrieval he sis not want ohss to occur as that can cause pain and setbacks. It was all about the quality of my eggs vs.the quantity. 5. All testing had to be done prior to IVF round. Example, tested sperm to make sure we did not have to go through icsi. I hear of stories where couples do all of this after a failed round. He wants the best chances of getting it right once. Pro or Con depending: 1. He can be blunt. I liked knowing all options and what we were looking at and this may not be good for everyone. He gives you the true picture
What one piece of advice would you give a prospective patient of Michael Opsahl?
They are a smaller clinic trying to accomdate more and more couples. Cycle times may be hard and they do a 5 week cycle system where as large places can be more flexible of if tou see different doctors. Example:I missed the frozen transfer cycle by a few days and had to wait a month until they were back in that transfer cycle vs retrieval cycle. He can be blunt; this may not work for everyone. We liked it. And example: talking about our options after our first fresh cycle transfer. We had success, embryo too but I miscarried for the second time. Talking about next steps were transfers and then he brought up surrogacy. That shocked both of us! But he was trying to give us a larger picture of if this continues to happen, we run all tests, make a changes and and carrying still happens. It was probably silly odbhin to bring up burbhe was trying to say there are options. We have a healthy growing baby now.
Describe the protocols Michael Opsahl used in your cycles and their degree of success.
Egg retrivals were the Gonal F, trigger, estrogen, something else. Progesterone suppositories and estrogen pills after transfer and through 10 weeks if successful. FET was with low doses of lupron depot, nenopur, progesterone in oil, patches. I SWEAR BY THE PIO!
Describe the costs associated with your care under Michael Opsahl.
The best part is they offered essentially a la carte or poma care. They ran your health, age, etc. information into a system that gave you information on the likelyhood of success with a round of ivf and following transfers. You got a number. We had a 90% chance of bringing home a baby. This allowed us to decide if we wanted to so a la carte... pay for one round of IVF and a transfer then additional would be any added FETs, etc. This includes ultrasounds associated with procedures. Or poma care, pay more but if you don't have success with every one of your transfers (for how ever many embryos you have), you'd get whatever percentage of your money back based on the system they ran your numbers with. So we did poma care and if we didn't walk away with baby, we got 90% of our money back.
10
Doctor
Michael Opsahl
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Poma Fertility
Kirkland
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2016
Success with this Doc
?
Treatment
2 IVF, 1 Egg Freezing
Diagnosis
Tubal Blockage
10
There are a set of nurses [at Poma Fertility] that do non-ivf appointment and then a set of IVF nurses. All communication outside of the office is through a portal. They do offer phone communication, but I preferred the portal. They were always prompt in responding and were clear in their responses...Strengths: Intimate Clean Colorful and pleasant Professional Weaknesses: Because it was a smaller clinic, there were a lot of conversations and huddles near the waiting area between the Dr and nurses. Nothing ever specific to a patient or inappropriate, but sometimes that extra space is appreciated...
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Age
33
Treated
2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF, 1 Egg Freezing
Diagnosis
Tubal Blockage
10
Describe your experience with Poma Fertility.
Strengths: Intimate Clean Colorful and pleasant Professional Weaknesses: Because it was a smaller clinic, there were a lot of conversations and huddles near the waiting area between the Dr and nurses. Nothing ever specific to a patient or inappropriate, but sometimes that extra space is appreciated. My first attempt at IVF had to be canceled due to a cyst. Because of that, I had to wait until the next round of IVF a month and a half later, rather than being able to wait out the cyst and have a personalized cycle. I am personally okay with waiting, as I have been through this all before and have prepared myself for various curve balls and unknowns, but with IVF being highly emotional as it is, for some, having to wait that long for a cycle to start can be hard.
During treatment, did you feel like you were treated like a number or a human?
Dr. Opsahl is the only Dr seeing patients at this clinic. By the time of my retrieval, he knew who I was by name and would always make it a point to say hi to me if he saw me in the waiting area before my appointment. He is very hands on and does not stay cooped up in his office when he isn't seeing patients. There were many times I would overhear him answering questions patients had about dosages, triggers, etc and he would stop and take the time to answer questions. I didn't give him a full positive, because during IVF months (since it's a smaller clinic, he would do 1 month on, 1 month off) he would sometimes be rushed during appointments - but a lot of Drs should be expected to be.
Describe your experience with the nursing staff.
Unlike the our first clinic, we did not have an assigned nurse while going through IVF. There are a set of nurses that do non-ivf appointment and then a set of IVF nurses. All communication outside of the office is through a portal. They do offer phone communication, but I preferred the portal. They were always prompt in responding and were clear in their responses.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Michael Opsahl?
Dr. Opsahl is a somewhat reserved Dr who you can tell internally processes quite a bit. I learned that the more questions I would ask about what he was doing, why, etc, the more he would open up. As with most Doctors, the longer I saw him, the more open and stronger the Dr.- Patient relationship became. At times though, because of his more reserved side and business, appointments would feel a little rushed, or I would have unanswered questions. There was always a nurse in the room with him who would stay behind though, which was helpful, as I was always able to follow up with them to ask any questions I had.
What one piece of advice would you give a prospective patient of Michael Opsahl?
I feel that if this were my first time doing IVF, I may have felt a little overwhelmed with the whole process. Because he is the only Dr. in the clinic and they use a portal for communication, there were times that I thought to myself that if I hadn't already done IVF before, I would be anxious. I had even overheard a few different conversations in the waiting area at times with some patients asking questions that probably should have been discussed earlier. They also recommend patients watching the videos online for injection courses (although they do a run-through in the clinic too). My advice for Dr. Opsahl would be to not be afraid to ask questions. He will answer and give a great explanation if asked.
Describe the protocols Michael Opsahl used in your cycles and their degree of success.
After being suppressed with BC for 2 weeks, I was put on a 150iu Menapur and 300 Follistim to start off my cycle. By the 6th day, I increased my Follistim to 375 because I am historically a slow responder and was responding about 2 days behind the ideal schedule. From there things really picked up. I stimmed until day 12 and then triggered. They did change my plan post retrieval though because my progesterone had gotten too high before the trigger, which impacts the lining. What threw me for a loop though was that since I wasn't planning on transferring this month and was planning on doing PGS testing, I didn't think it would be a problem. What I learned though is that Dr. Opsahl essentially wants a contingency plan in case something happened to the embryos (not enough to freeze, didn't grow well, etc). So he wants the patient to be available to do a transfer no matter what. Since I was not able to transfer, he recommend that I do a day 2 freeze all, and then prep for a transfer in January. Then in January, they will thaw all embryos, let them grow to day 5 and we can choose to PGS all day 5 embryos and refreeze all, or transfer one without PGS and then PGS and refreeze the rest. Because we are in a money-back program, if we do not choose the Dr's recommendation, then we forfeit our participation in the program and don't get our money back. It was a bit odd to me, but after taking out the emotional component of expecting everything to go as schedule, I appreciate the steps he takes to ensure the most success with our embryos. Right now, we have 9 embryos frozen on day 2 and will be prepping for a transfer in January.
Describe the costs associated with your care under Michael Opsahl.
$17,000 for IVF with PGS and includes all future transfers. We qualified for the bottom tier of their program, so if we do not get a baby after this first cycle, we can do another IVF with PGS for $3500 or get 50% of our money back. This option goes on for 3 total round of IVF. If at the end of all 3 rounds if we are still not pregnant, we get back 50% of everything we invested. Drugs are not included in the $17k, neither is $650 for anesthesia or $1900 for the Genetic Clinic's fee for PGS. The $17k did cover the option for ICSI if we chose it, but we didn't. It also covered the freezing and refreezing, so we weren't hit with additional fees, which I know we would have been at the other clinic.
9
Doctor
Michael Opsahl
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Poma Fertility
Kirkland
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
32
Treated
2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
9
We have had a couple different nurses [at Poma Fertility] depending on the procedure which is taking place. They have also been great in answering questions and holding conversations to distract and keep my mind busy. The thing I probably appreciate the most about the nursing staff is their prompt response time to online portal communication. Typically when I ask a question or need clarification, there is a response waiting for me in less than 24 hours. They are also available via phone (leaving a message, but they call back), however I prefer the online portal.
+ Read more
Age
32
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Unexplained
9
Describe your experience with Poma Fertility.
Strength: Dr. Opsahl is the main doctor there and he has an assistant who helps with some of the procedures. Due to the limited number of doctors, I feel that they know me and can better address our medical needs while feeling a personal connection. Weakness: For me the commute to a busy city is not ideal (typically have to leave my house 2 hours prior to appointment) especially with morning appointments and morning commuter traffic, but am glad the clinic is above a parking garage with ample parking.
During treatment, did you feel like you were treated like a number or a human?
Poma has always made me feel like they have time for me and are willing to answer questions I have, reiterate information, or even provide a shoulder to lean on during the emotional process.
Describe your experience with the nursing staff.
We have had a couple different nurses depending on the procedure which is taking place. They have also been great in answering questions and holding conversations to distract and keep my mind busy. The thing I probably appreciate the most about the nursing staff is their prompt response time to online portal communication. Typically when I ask a question or need clarification, there is a response waiting for me in less than 24 hours. They are also available via phone (leaving a message, but they call back), however I prefer the online portal.
How was your experience with Michael Opsahl?
Dr. Opsahl is a doctor whom is sought after and often has a long list of patients waiting to see him. When we initially began at the clinic, his appointments were booked out about a month in advance. After meeting with him, we have never felt like he is too busy to meet with us and have been pleasantly surprised to have him remember names and specific information from prior appointments. As others have mentioned, he can be brief in some appointments but if asked specific questions or want to know more information he does open up. While we have not had the success that we went in hoping, we are now beginning the IVF process and will be working with Dr Opsahl on a more regular basis.
What one piece of advice would you give a prospective patient of Michael Opsahl?
Don't give up! While it is an emotional process, Dr. Opsahl and his team are there to help and work with you. I have truly appreciated the small clinic feel and while I am spending thousands of dollars, I believe that Poma is working their hardest to help us achieve our dreams and not charging above and beyond.
Describe the protocols Michael Opsahl used in your cycles and their degree of success.
I had started at a local ob/gyn after a referral from my family doctor. After several rounds of oral medications, she recommended I seek additional guidance from Dr. Opsahl. We scheduled our initial appointment, where Poma reviewed previous medical records and used these to make a plan. We opted to begin with an IUI cycle, as all tests returned normal and there was nothing obvious causing our infertility. Poma offers a package of 3 IUIs for a reduced rate, so we opted to give them a try. During these three rounds, I took Clomid. The first cycle I took 50 mg, but for the 2nd and 3rd we increased to 100 mg. We have now completed the IUIs and all negative results. Poma provided us the information and statistics for continuing with IUIs or moving to IVF and ultimately left the decision up to my husband and I.
Describe the costs associated with your care under Michael Opsahl.
There was an initial appointment meeting price of a couple hundred dollars to meet and discuss options with Dr. Then initial bloodwork and ultrasounds. IUIs had a package if you pre-purchased 3 together. This ended up being about $600 a piece (medications and trigger shot were additional and purchased outside of the clinic). IVF has a couple different options - an all-in one price for about $11,000 or an insured price through the clinic which offers a percentage pack. Unfortunately, my insurance does not cover anything associated to infertility. I have had to pay 100% out of pocket.
9
Doctor
Michael Opsahl
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Poma Fertility
Kirkland
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2016
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Uterine Fibroids
10
From the consultation to the embryo transfer, I felt like I was a part of their family [at Poma Fertility]. Everyone was always supportive and available to answer my questions during my cycles. I always felt well taken care of...The nurses ate Poma are a rarity in the medical field. Most of the techs are nice, but ALL of the nurses are incredibly caring and compassionate. I had the best care before and after my egg retrievals...I believe our IVF cycles were $10k a piece. I also spent $6500 both times on medications. We spent another $3,000 on PGS testing. I think for two cycles it was around $35,000.
+ Read more
Age
32
Treated
2016
Success with this Doc
Yes
Race
European
Income
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Uterine Fibroids
10
Describe your experience with Poma Fertility.
I very rarely was seen at my actual appointment time. There are so many people who go through IVF cycles at once that the staff ends up running behind. The staff also gets stressed out because they're so busy. I didn't think any of this affected the quality of care I received though.
During treatment, did you feel like you were treated like a number or a human?
Dr Opsahl and his staff were always very caring. From the consultation to the embryo transfer, I felt like I was a part of their family. Everyone was always supportive and available to answer my questions during my cycles. I always felt well taken care of.
Describe your experience with your nurse.
The nurses ate Poma are a rarity in the medical field. Most of the techs are nice, but ALL of the nurses are incredibly caring and compassionate. I had the best care before and after my egg retrievals.
How was your experience with Michael Opsahl?
Dr Opsahl is a very thorough doctor. He's great at looking at the big picture of every patient and adjusting treatment as necessary. He was usually very kind and patient, but sometimes he gets a little stressed during the months where many people are going through IVF cycles at once.
What one piece of advice would you give a prospective patient of Michael Opsahl?
Don't waste your time going to other Fertility specialists if you need IVF!! I went to another local fertility clinic before Poma, and I had a terrible IVF cycle there. Poma's lab is phenomenal, and Dr Opsahl is an incredibly intelligent man. Dr Opsahl takes amazing care of his patients.
Describe the protocols Michael Opsahl used in your cycles and their degree of success.
I used an estrogen priming protocol with both of my egg retrievals. I have low ovarian reserve and high FSH, and this protocol seemed to really help me! I also didn't use birth control before my cycles because my body doesn't handle suppression well. I used high doses of stimulation drugs, and I think it hurt the quality of my eggs. I had a lot of embryos between my two retrievals (around 25), but at 5 days I only had 5 were good quality. If I were to go through another egg retrieval with Dr Opsahl, I would ask to do lower doses of stims.
Describe the costs associated with your care under Michael Opsahl.
I believe our IVF cycles were $10k a piece. I also spent $6500 both times on medications. We spent another $3,000 on PGS testing. I think for two cycles it was around $35,000.
10
Doctor
Michael Opsahl
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Poma Fertility
Kirkland
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
1
Age
40
Treated
2015
Success with this Doc
No
Treatment
1 IVF
Diagnosis
1
Super organized office and staff [Poma Fertility]. Communication with the nurses was great. They have a portal used to document all visits, tests, communication which was helpful...The nurses were all fantastic. They responded to all questions in a timely manner. They were very organized and efficient. They were friendly, knowledgeable, and showed a lot of compassion....I had to reach out a couple of times to get paperwork sent to other clinics. They didn't respond the first time the request was sent.
+ Read more
Age
40
Treated
2015
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
1
Describe your experience with Poma Fertility.
Super organized office and staff. Communication with the nurses was great. They have a portal used to document all visits, tests, communication which was helpful.
During treatment, did you feel like you were treated like a number or a human?
I felt like meetings with Dr Opsahl were rushed and he didn't have time to spend thoughtfully answering questions. I also felt like he had a single protocol and if it didn't work well for someone, he didn't have any other ideas or approach. His immediate next step was "donor eggs". Didn't have a great bedside manner.
Describe your experience with the nursing staff.
The nurses were all fantastic. They responded to all questions in a timely manner. They were very organized and efficient. They were friendly, knowledgeable, and showed a lot of compassion.
What specific things went wrong at this clinic?
  • Failed to send your chart to another clinic
How was your experience with Michael Opsahl?
I didn't feel like the treatment was tailored to me in any way. It appeared from my experience as well as others I've spoken with that there is a system followed, and if it isn't successful, the next step is donor eggs. Even after a single cycle, there was not even a discussion to be had on other possible options or ways to approach the protocol. Terrible bedside manner in my case and lacked sensitivity in how conversations were handled. Also had several situations where we felt rushed through an appointment with little to no time to ask any follow up questions. Overall felt that I was rushed through a process. He also didn't seem open to any questions I asked regarding chinese medicine and acupuncture nor that it was helpful in the IVF process, which I found odd. And although I did disclose I had a thyroid issue, he didn't monitor it closely during the process, which was also a red flag to me. His nurses are amazing though - have to mention that. They were beyond helpful and very responsive anytime I had questions or needed help.
What one piece of advice would you give a prospective patient of Michael Opsahl?
Ask questions on the process and protocol and if/how they are tailored to your specific situation/needs. In general, ask lots of questions and don't assume you are being told everything you need to know!
1
Doctor
Michael Opsahl
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Poma Fertility
Kirkland
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2016
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Endometriosis, Male Factor, Poor Egg Quality
10
[Poma Fertility] Strengths- easy to find, nice, professional, small, personal Weaknesses- hate the giant pictures of flowers on the wall that seem to flaunt their fertilization ;) [Nurses] Never made me wait more than a few minutes. Always responded to my emails quickly. Always friendly when I saw them....Most things were covered by insurance because they billed them as diagnostic except for the advanced sperm analysis. And the Clomid cost about $30.
+ Read more
Age
35
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Endometriosis, Male Factor, Poor Egg Quality
10
Describe your experience with Poma Fertility.
Strengths- easy to find, nice, professional, small, personal Weaknesses- hate the giant pictures of flowers on the wall that seem to flaunt their fertilization ;)
During treatment, did you feel like you were treated like a number or a human?
Dr. Opshal never made me feel like he was rushing is while we were meeting with him, he took time to answer every question, and gave all the details I wanted without sugar-coating anything when it was a bad outcome.
Describe your experience with the nursing staff.
Never made me wait more than a few minutes. Always responded to my emails quickly. Always friendly when I saw them.
How was your experience with Michael Opsahl?
I think if you want someone who is going to do anything to get you pregnant, maybe he would do that, but he doesn't seem like he's just in it to make money and was always very honest about what he could and couldn't do for us. I really enjoyed working with him- I just wish he could perform miracles!
What one piece of advice would you give a prospective patient of Michael Opsahl?
Go in knowing the questions you want to ask because he will be willing to keep answering as long as you keep asking!
Describe the protocols Michael Opsahl used in your cycles and their degree of success.
Advanced sperm analysis because we already knew we had male infertility but he wanted to know how the sperm functioned. Blood tests and ultrasound to test female fertility. Clomid Challenge to see how my hormones would respond.
Describe the costs associated with your care under Michael Opsahl.
Most things were covered by insurance because they billed them as diagnostic except for the advanced sperm analysis. And the Clomid cost about $30.
10
Doctor
Michael Opsahl
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Poma Fertility
Kirkland
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
?
Treatment
9 IUI, 4 IVF, 4 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve
9
[Prices at Poma Fertility] about $7k for stim and retrieval. $3k for embryology (getting from day 1 embryo to 5 day embryo). $3k for FET...Overall I didn't have problems with nurses, with a single exception. Shanita had made several errors (without acknowledging any wrong doing) and continuously ignored my questions which she did not have answers to...There has been some miscommunication of which procedures will be performed. Make sure you know what will be taking place. Also, drug suppliers (in US) POMA suggests do not always have best prices.
+ Read more
Age
Treated
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Engineer
Order & Number of Docs Seen
4th of 4 Docs
Treatment
9 IUI, 4 IVF, 4 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve
9
Describe your experience with Poma Fertility.
Its got highest success rates in WA state. Having some inside knowledge - the lead embryologist is one of the best in the area
During treatment, did you feel like you were treated like a number or a human?
Struggled to get responses from nursing staff
Describe your experience with the nursing staff.
Overall I didn't have problems with nurses, with a single exception. Shanita had made several errors (without acknowledging any wrong doing) and continuously ignored my questions which she did not have answers to. In my job, I would have been fired for such behavior.
What specific things went wrong at this clinic?
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Michael Opsahl?
Dr. Opsahl is very knowledgeable and blunt. I do feel that he had way too many patients for the size of the clinic. When I saw him, he was always in a rush. He wasn't very interested in experimental procedures.
What one piece of advice would you give a prospective patient of Michael Opsahl?
There has been some miscommunication of which procedures will be performed. Make sure you know what will be taking place. Also, drug suppliers (in US) POMA suggests do not always have best prices. Do your homework
Describe the protocols Michael Opsahl used in your cycles and their degree of success.
I pushed for all the protocols and dosages based on experience. Do your homework
Describe the costs associated with your care under Michael Opsahl.
about $7k for stim and retrieval. $3k for embryology (getting from day 1 embryo to 5 day embryo). $3k for FET
7
Doctor
Michael Opsahl
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Poma Fertility
Kirkland
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
The nurses [at Poma Fertility] were amazing. Always kind and cautiously optimistic when you needed them to be. They kept you entertained during the wait before a retrieval and updated you with very timely test results via an online portal. I didn't want to leave them!...A kid free lobby for the most part. If you're short on medication you can borrow and replace the clinic's supply....Dr. Opsahl is kind and funny. He was always willing to explain or elaborate a procedure or test result if we didn't understand the reasoning behind a recommendation.
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Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
European, Middle Eastern
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Poma Fertility.
A kid free lobby for the most part. If you're short on medication you can borrow and replace the clinic's supply.
During treatment, did you feel like you were treated like a number or a human?
Personal attention from Dr Opsahl and staff
Describe your experience with the nursing staff.
The nurses were amazing. Always kind and cautiously optimistic when you needed them to be. They kept you entertained during the wait before a retrieval and updated you with very timely test results via an online portal. I didn't want to leave them!
How was your experience with Michael Opsahl?
Dr. Opsahl is kind and funny. He was always willing to explain or elaborate a procedure or test result if we didn't understand the reasoning behind a recommendation. He was prompt to all appointments and efficient too, an appointment rarely ran long.
10
Doctor
Michael Opsahl
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Poma Fertility
Kirkland
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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6
Age
47
Treated
2016
Success with this Doc
No
Treatment
1 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
6
I don't feel like I was informed with the protocol and exactly what the meds I was taking and what for. I had to pay 100 extra for meds to be shipped by a certain time because the coordinator [at Poma Fertility] wasn't on top of prescriptions. It was stressful and a little unorganized....There was one amazing MA that had the knowledge and info I needed to feel comfortable with what the protoco was. She was super informative and was the only one I felt comfortable with. The coordinator was nice but lacked empathy, organization and delivery of messages.
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Age
47
Treated
2016
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
6
Describe your experience with your nurse.
There was one amazing MA that had the knowledge and info I needed to feel comfortable with what the protoco was. She was super informative and was the only one I felt comfortable with. The coordinator was nice but lacked empathy, organization and delivery of messages.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to consider drug intolerance
How was your experience with Michael Opsahl?
In the beginning we had good communication with the Dr. Once Ivf started, I was to be in contact with one of the nursing staff.i had many question that didn't get answered and felt like I was just a number. When I asked questions the Dr sent me to one of the nurses to answer them.
What one piece of advice would you give a prospective patient of Michael Opsahl?
Make sure to go in with questions when meeting with the Dr and get them all answered the first time.
Describe the costs associated with your care under Michael Opsahl.
8,000 for 8 frozen donor eggs 10,000 for Ivf . 1200. In medication
7
Doctor
Michael Opsahl
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Poma Fertility
Kirkland
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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N/A
Age
30 - 31
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Other
N/A
Dr. Opsahl was warm and friendly, and always willing to answer any questions I had.
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Age
30 - 31
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Writer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Other
N/A
During treatment, did you feel like you were treated like a number or a human?
Dr. Opsahl was warm and friendly, and always willing to answer any questions I had.
How was your experience with Michael Opsahl?
Dr. Opsahl was great. I felt well informed and taken care of at every appointment. He listened to my concerns and made adjustments to my treatment when ovarian hyperstimulation syndrome became a potential issue.
What one piece of advice would you give a prospective patient of Michael Opsahl?
Definitely make an appointment for an initial consultation!
10
Doctor
Michael Opsahl
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
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