Midwest Fertility Specialists

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Carmel
12188-A N. Meridian St.
Carmel, IN 46032
317-571-1637
Fort Wayne
2514 E. Dupont Rd.
Fort Wayne, IN 46825
260-490-3456
Noblesville
395 Westfield Rd
Noblesville, IN 46060
317-571-1637
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On a scale from 0-10, how likely are you to recommend Midwest Fertility Specialists to a friend?
Strongly recommend: 16Neutral: 2Don't recommend: 38.7
21 assessments
  • 76% Strongly recommend (9-10)
  • 10% Neutral (7-8)
  • 14% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
625
Annual Cycles National Avg.
344
21 assessments
6
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
?
Treatment
3 IUI, 1 IVF, Egg Freezing, 1 Embryo Freezing
Diagnosis
Unexplained
6
Shelly [a nurse at Midwest Fertility Specialists] was good at returning calls and giving training on different medications and treatments.... The communication was slow at times and that made it hard to interpret results and plan accordingly.... Facilities are very nice, easy to get to and comfortable. Weakness would be the time it takes to communicate back and forth with your Dr.
+ Read more
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF, Egg Freezing, 1 Embryo Freezing
Diagnosis
Unexplained
6
Describe your experience with Midwest Fertility Specialists.
Facilities are very nice, easy to get to and comfortable. Weakness would be the time it takes to communicate back and forth with your Dr.
During treatment, did you feel like you were treated like a number or a human?
She seemed genuinely concerned about my emotions, my only complaint was that she was not always timely in returning my calls or reaching out to me. For example she didn't call to check on me for several days after I had a D & C following my successful FET. My baby had a heartbeat at 7 and 10 weeks but at 12 weeks had passed. I would have thought she would have wanted to consult with me immediately and check to see how I was doing. Instead I had to call her office to request to speak to her. I'm not sure how much of this was her control or simply information being passed around in the office before it got to her...
Describe your experience with your nurse.
Shelly was good at returning calls and giving training on different medications and treatments.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Laura Reuter?
I felt like I was given high quality medical care by Dr Reuter and her staff. She was kind and caring in all of our encounters. Unfortunately after being treated for almost 2 years by Dr Reuter she still did not give me a formal diagnosis and I suffered 2 miscarriages and no living babies/successful pregnancies.
What one piece of advice would you give a prospective patient of Laura Reuter?
I feel like you need to be clear with what you expect from her treatment. Not only did I want to have a baby, but I wanted to know why I was having a hard time having a baby since I had conceived my daughter without fertility treatment. She focused her attention on getting me pregnant and not so much on figuring out why I wasn't getting pregnant.
Describe the protocols Laura Reuter used in your cycles and their degree of success.
I first had 3 cycles of timed intercourse with letrozole and a trigger shot and followed with crinone gel. -all of these cycles were unsuccessful. I then had 3 IUIs with letrozole and a trigger shot followed by crinone gel. -all of these cycles were unsuccessful. I got pregnant naturally on an "off" cycle between IUIs and was given crinone gel. Sadly I miscarried around 8 weeks. I had one egg retrieval where I took folistim. Of the eggs retrieved 9 fertilized and 5 made it to 5 day blasts. I then had my first FET transferring 2 eggs. I became pregnant with one baby. I was taking PIO injections daily. Baby was doing great and had a high heart rate at 7 and 9 weeks. However at my 12 week appointment the baby had passed and I had a D & C that evening. I waited 2 months and then had another FET with 2 eggs. Sadly neither took. I took a few months off and was preparing to use my last frozen embryo, but on the day of my transfer the embryo did not survive the thaw.
Describe the costs associated with your care under Laura Reuter.
Facility fee Procedure fee Consult fee
6
Doctor
Laura Reuter
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
39 - 40
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
8
[Nurses at Midwest Fertility Specialists] Very energetic and optimistic. Always a good resource for questions...My post extraction meds didn't get called in to the pharmacy. It was easily fixed...[IUI] cost in the realm of $2500 and $3000. IVF with a flat rate of $12500... I did feel like not all of the procedures and regimens were always explained completely and thoroughly. Looking back, I could have asked more questions but was naive...Do some research before you go to the clinic so you have an idea of what to expect and what questions to ask.
+ Read more
Age
39 - 40
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
8
During treatment, did you feel like you were treated like a number or a human?
He was very kind and explained everything in detail. He was available to answer my questions when needed
Describe your experience with your nurse.
Very energetic and optimistic. Always a good resource for questions.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Matthew Will?
Very easy to talk to you and approachable. He answered all of my questions without hesitation. He was not always available face-to-face, but would be available by phone. I did feel like not all of the procedures and regimens were always explained completely and thoroughly. Looking back, I could have asked more questions but was naive
What one piece of advice would you give a prospective patient of Matthew Will?
Do some research before you go to the clinic so you have an idea of what to expect and what questions to ask. Ask for a detailed explanations of all the regimens, treatment interventions.
Describe the protocols Matthew Will used in your cycles and their degree of success.
Initially, we tried letrozole with injections and are you why. After three rounds, we had no pregnancy. I conceived naturally in between the next cycle. When trying to get pregnant for the second time, I had to chemical pregnancies and return to the clinic for further care. He thought that since I had the ability to conceive, we would do just injections and timed intercourse. After two rounds of failure, we decided IVF because I am advanced maternal age. We had microdose Lupron with injections and only produced a small number of mature follicles. Only one egg fertilized and then arrested during development.
Describe the costs associated with your care under Matthew Will.
Initially are treatments were covered by insurance. Our insurance changed however and then we had to pay everything out of pocket. Are you why cost in the realm of $2500 and $3000. IVF with a flat rate of $12500
8
Doctor
Matthew Will
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
29
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, Other
10
Midwest Fertility is very organized and professional. Everyone I have interacted with so far has been wonderful. Due to the size of the clinic, you may end up seeing other doctors (for example, another doctor had to do my egg retrieval due to scheduling) but I've been very impressed with everyone I interact with. I have full confidence that they are using state-of-the-art technology. Even though it is a larger clinic, every patient is treated like an individual.
+ Read more
Age
29
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Other
10
Describe your experience with Midwest Fertility Specialists.
Midwest Fertility is very organized and professional. Everyone I have interacted with so far has been wonderful. Due to the size of the clinic, you may end up seeing other doctors (for example, another doctor had to do my egg retrieval due to scheduling) but I've been very impressed with everyone I interact with. I have full confidence that they are using state-of-the-art technology. Even though it is a larger clinic, every patient is treated like an individual.
During treatment, did you feel like you were treated like a number or a human?
Dr. Will is amazing. Whenever we meet with him, he gives us his full attention and is 100% focused on our situation. Dr. Will calls us personally to provide updates and is always up-to-speed on where we are in the process.
Describe your experience with your nurse.
Emily is very responsive by both phone and email and always followed up on questions same-day. Emily is always very organized and never lets details slip through the cracks. Additionally, the lab nurse, Minnie, is the kindest, most supportive nurse and is a pleasure to interact with at monitoring appointments.
How was your experience with Matthew Will?
Dr. Will has been a great doctor throughout the entire process. We came to him with a our diagnosis already, but his course of treatment has been thoughtful and professional. He always explains things fully and is 100% attentive during visits and with follow-up calls, including on weekends. I appreciate that Dr. Will advises single embryo transfer and is clear about the risk of multiples. He is proactive yet conservative in his approach.
What one piece of advice would you give a prospective patient of Matthew Will?
Come to appointments with questions as Dr. Will will take the time to answer them fully for you.
Describe the protocols Matthew Will used in your cycles and their degree of success.
I show no signs of female-factor infertility so Dr. Will used an agonist protocol. He reduced medications slightly during my stims to prevent overstimulation and used a combination trigger shot as well since I was growing 20+ follicles during my monitoring appointments.
Describe the costs associated with your care under Matthew Will.
We have no insurance coverage so all costs were out of pocket. We have paid for one full IVF cycle to date.
10
Doctor
Matthew Will
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
10
Shelly [nurse at Midwest Fertility Specialists] is the one I talk to about my treatment during my cycles. She is also the one that performs the IUI, which I surprised about. She is always nice and helpful, but always seemed in a rush. I'm sure she is busy, so it never really bothers me. The ladies at the front desk are always so nice too. Minnie, the lady that takes blood, is the sweetest most caring person in that office! I love her! The ultrasound tends are also really nice. I always ask questions about what they are looking at and not one of them seemed bothered by it. They always make me feel comfortable during the exam.
+ Read more
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
?
Race
European, Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Midwest Fertility Specialists.
Clinic is clean and nice. I always feel comfortable there.
During treatment, did you feel like you were treated like a number or a human?
Although I didn't talk to Dr Reuter very often, the rest of her team was always very nice and made me feel comfortable. Dr Reuter was no different. When our only pregnancy ended due to a chemical pregnancy, she actually called me to break the news. She's always gentle and caring.
Describe your experience with your nurse.
Shelly is the one I talk to about my treatment during my cycles. She is also the one that performs the IUI, which I surprised about. She is always nice and helpful, but always seemed in a rush. I'm sure she is busy, so it never really bothers me. The ladies at the front desk are always so nice too. Minnie, the lady that takes blood, is the sweetest most caring person in that office! I love her! The ultrasound tends are also really nice. I always ask questions about what they are looking at and not one of them seemed bothered by it. They always make me feel comfortable during the exam.
How was your experience with Laura Reuter?
We were diagnosed with unexplained fertility, and my husband had borderline low sperm count and motility. It was suggested that we go straight to IUI but because of financial reasons we asked to start with medicated cycles and times intercourse. Dr Reuter was very understanding and agreed to this treatment plan. We went thru 3 medicated cycles, then went on to an IUI. During those 4 cycles I think I only talked to Dr Reuter 2 or 3 times (initial consult, HSG test, and during one ultrasound). Although I didn't talk to her often, her staff was excellent. After those 4 cycles we had to take a break due to person reasons. We came back a year later and started again. When we had our consult, she came in with an IVF binder and told us that was our best option since it's been so long. I wasn't sure how I felt about that. It's like she wasn't giving us a chance and was maybe tired of treating us. She told us to think about it and have a decision by the time we did the first ultrasound. But, after my first ultra sound she found some polyps that needed removed so we couldn't start trying for about 6 months after my surgery. In that time, my husband started seeing a urologist (Dr Kovac) to try and better his numbers. We did this after doing our own research and talking with other people in online support groups. I wish Dr Reuter would have mentioned it to us, or told us that was an option. When we went back to Dr Reuter after those 6 months, she was very impressed with my husband's numbers and suggested IUI instead of IVF. Our 2nd IUI (5th cycle total) resulted in a positive, but after a few blood draws it was discovered to be a chemical pregnancy. Dr Reuter actually called me to give me the news, and was very warm and caring when we talked. We had a consultation a few weeks later and she said that she wanted to make sure my body and heart had healed from the loss. I loved that she cared about my emotions, and was understanding of them. She suggested that we continue with IUI. We told her that we had enough money to do 2 more, and that IVF may want an option for us financially. She was very understanding and never made us feel bad about our finances. *We're currently in the middle of our IUI cycle*
What one piece of advice would you give a prospective patient of Laura Reuter?
Be open and honest about how you are feeling, and ask lots of questions about things you don't understand.
Describe the protocols Laura Reuter used in your cycles and their degree of success.
3 medicated cycles with timed intercourse (5 days of Letrozole + Ovidrel Trigger Shot).. 2 IUI (5 days of Letrozole + 3 days of Follistim injections + Ovidrel Trigger Shot)... Current cycle &gt; IUI (5 days of Follistim injections + Ovidrel Trigger Shot).. All cycles were accompanied with blood work, a couple ultrasounds to monitor, and progesterone suppositories. All cycles resulted in negative pregnancies, except previous cycle that resulted in chemical pregnancy.
Describe the costs associated with your care under Laura Reuter.
Insurance covered all of our blood work and ultrasounds (except copays). IUI is $525. We got our injectables from MDR or of California. Follistim 300 is $245 and one Ovidrel shot is around $80.
7
Doctor
Laura Reuter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2016
Success with this Doc
No
Treatment
1 IUI, 2 IVF, 2 Embryo Freezing (cancer), Surrogacy
Diagnosis
Recurrent Pregnancy Loss, PCOS, Other
10
Cheryl George is the nurse [at Midwest Fertility Specialists] I have been talking with. Cheryl is beyond amazing and goes above and beyond for her patients. Between answering emails after hours, promptly returning calls, and finding anyway to help she is a true definition of "fertiltiy coach"...This clinic is very prompt, never having to wait in the waiting room for more than 15 mins. Great communication between patient and doctors...Prices are more expensive here than my previous fertility clinics.
+ Read more
Age
33
Treated
2016
Success with this Doc
No
Race
European, Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, 2 IVF, 2 Embryo Freezing (cancer), Surrogacy
Diagnosis
Recurrent Pregnancy Loss, PCOS, Other
10
Describe your experience with Midwest Fertility Specialists.
This clinic is very prompt, never having to wait in the waiting room for more than 15 mins. Great communication between patient and doctors. I haven't had any problems with this clinic
During treatment, did you feel like you were treated like a number or a human?
Dr. Will is such a caring and compassionate doctor, but more, he is a realist. With infertility things don't need to be sugar coated. He was a tactful, straight shooter with our case. He is extremely sharp and truly cares for his patient's best outcome.
Describe your experience with your nurse.
Cheryl George is the nurse I have been talking with. Cheryl is beyond amazing and goes above and beyond for her patients. Between answering emails after hours, promptly returning calls, and finding anyway to help she is a true definition of "fertiltiy coach". I am so thankful for her!
How was your experience with Matthew Will?
Dr. Will is the best! His care and drive to help couples to achieve their dream of having a child surpass other doctors! He takes his time with you to answer questions and is honest with you. You feel like more than just a number at this clinic and with Dr. Will. You are their priority.
What one piece of advice would you give a prospective patient of Matthew Will?
He is a great doctor and will offer you honest, good advice or thoughts. Ask questions!
Describe the protocols Matthew Will used in your cycles and their degree of success.
After 3 miscarriages from IVF, my RE at the time suggested considering using a surrogate to carry the baby due to my uterine anomaly (unicornate uterus). We transferred our embryos to Dr. Will's clinic (Midwest Fertility Specialists) for a surrogacy transfer. Unfortunately, 2 of our 3 remaining embryos did not survive the thaw (due to the transfer of the embryos from clinic to another clinic or the stress from PGS testing on the embryos). We will never know why the great quality embryos did not survive the thaw and that still is hard to swallow. The last embryo thawed but was very fragmented, Dr. Will thought it was good enough to transfer and we prayed and hoped, but unfortunately the transfer ended up as a negative pregnancy test. During this stressful and heartbreaking time, Dr. Will showed great compassion and willing to help any way he could. He is readily available for questions and his care for his patients is truly amazing. We currently are in waiting process to save up enough money to try IVF again with a surrogate (who is my willing sister) since with are completely out of embryos.
Describe the costs associated with your care under Matthew Will.
Prices are more expensive here than my previous fertility clinics.
10
Doctor
Matthew Will
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2015
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
Midwest Fertility is a large office. They communicate well, and worked well with me when I needed to be "fit in" to the schedule. It is clean and everyone working at the front desk treated me with respect and understanding. I am glad I chose Midwest...IVF "shared risk" plan was $20,500, which included two fresh IVF cycles (if needed) and unlimited frozen cycles. Medication for IVF (one fresh one frozen cycle) was around $5,500 total. I don't remember how much we spent on IUIs. Ultrasounds were about $600 each when they weren't included in the "shared-risk" plan.
+ Read more
Age
32
Treated
2015
Success with this Doc
Yes
Race
European, Other
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Midwest Fertility Specialists.
Midwest Fertility is a large office. They communicate well, and worked well with me when I needed to be "fit in" to the schedule. It is clean and everyone working at the front desk treated me with respect and understanding. I am glad I chose Midwest.
During treatment, did you feel like you were treated like a number or a human?
She was very nice and even gave me a hug at our last visit when we saw our twins on the ultrasound!
Describe your experience with your nurse.
Shelly was nice, but I felt like she was in a hurry to get off the phone with me every time she called me with an update. She would always answer my questions, but I wanted her to be more patient at times. I'm sure she was very busy, so I didn't let it upset me.
How was your experience with Laura Reuter?
She was very knowledgeable and quirky. The only negative was sometimes I wanted her to explain more. I didn't get to talk to her very often. I usually had to speak with her nurses.
What one piece of advice would you give a prospective patient of Laura Reuter?
Be patient. Do your own research and ask LOTS of questions at your first appointment, so you'll have enough information to make choices about how to proceed with your fertility treatment. As someone with unexplained infertility, we had quite a few options. Doing my homework helped us understand the process and the risks.
Describe the protocols Laura Reuter used in your cycles and their degree of success.
We did two rounds of IUI with injections. No luck with those. We could have done another IUI, but I was frustrated because we didn't have any problems with eggs/sperm, so we went on to IVF. We chose not to do ICSI even though it was recommended, because we wanted "nature" to take its course instead of having someone pick the best sperm. First IVF fresh cycle went well, but ended in a chemical pregnancy. Medication costs were higher than expected because my body needed help producing more follicles/eggs. Just know that YOU will be expected to order more medicine, not your doctor. That surprised me. Second cycle was frozen cycle with our final two embryos. We now have beautiful fraternal twin girls!
Describe the costs associated with your care under Laura Reuter.
IVF "shared risk" plan was $20,500, which included two fresh IVF cycles (if needed) and unlimited frozen cycles. Medication for IVF (one fresh one frozen cycle) was around $5,500 total. I don't remember how much we spent on IUIs. Ultrasounds were about $600 each when they weren't included in the "shared-risk" plan.
7
Doctor
Laura Reuter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Unexplained
9
I just wish they [MW Fert Spec] would go into more detail about payment options etc. Once you commit, we didn't realize everything was due in full....But overall, no complaints. Very friendly, showed compassion. The day of retrieval and transfer I had the best experience. The nurse that works in the ART lab was absolutely phenomenal...Strengths: Friendly, Welcoming, Good Communicators. Weaknesses: Busy Office, At Times Long Waits, You Don't Always Get To See Your MD
+ Read more
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
9
Describe your experience with Midwest Fertility Specialists.
I feel the first appointment is very overwhelming - I just wish they would go into more detail about payment options etc. Once you commit, we didn't realize everything was due in full. We were not prepared for that. Strengths: Friendly, Welcoming, Good Communicators. Weaknesses: Busy Office, At Times Long Waits, You Don't Always Get To See Your MD
During treatment, did you feel like you were treated like a number or a human?
Although, at times we didn't meet directly with Dr. Colver we always heard from the nurse after she would talk with Dr. Colver. They would call back with-in the day with answers to any questions we had.
Describe your experience with your nurse.
I only had one bad experience with phlebotomist but it was more related to not being able to get a vein due to dehydration and being poked repeatedly. But overall, no complaints. Very friendly, showed compassion. The day of retrieval and transfer I had the best experience. The nurse that works in the ART lab was absolutely phenomenal - my husband and I felt like royalty.
How was your experience with Robert Colver?
Truly, we had a great experience with Dr. Colver, but with him covering several offices, he wasn't always there to meet with after ultrasounds, blood work etc. I feel he gave us ample time when he was in the office. He was very detailed but I am a researcher and always came with questions, comments etc.
What one piece of advice would you give a prospective patient of Robert Colver?
Asks questions -- Be flexible -- Don't be afraid to call with questions.
Describe the protocols Robert Colver used in your cycles and their degree of success.
Cycle One (which ended up being canceled due to low response) we started out with Menopur, Follistim, Ganarelix but I wasn't responding despite increasing dosage of Menopur and Follistim so Dr. Colver canceled it. Cycle Two -- we began with Lupron and then added in Follistim and Menopur. We triggered the day before transfer with pregnyl. I ended up needing a suppository as well. I responded much better - although I had 11 follicles, they were only able to reach 8 of them.
Describe the costs associated with your care under Robert Colver.
The pharmacy costs are high and when medication changes there wasn't a refund - total medication costs: $7,000. IVF - 12,000-13,000 with $3500 for frozen transfer. PGS costs were around 700...
9
Doctor
Robert Colver
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37 - 42
Treated
2010 - 2015
Success with this Doc
?
Treatment
5 IUI, 5 IVF, Donor Eggs
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
10
My primary nurse [at Midwest Fertility Specialists], Alison, was extraordinary. I saw her at every visit, unless it fell on a weekend when she was not working - in those cases, she always made sure I knew prior to the weekend who I would be seeing and she made sure the nurse on call was fully versed in my care. She returned calls and emails promptly. I never had to remind her of anything, I never had to repeat parts of our story to her...
+ Read more
Age
37 - 42
Treated
2010 - 2015
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 5 IVF, Donor Eggs
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
10
Describe your experience with Midwest Fertility Specialists.
The level of patient care provided by the staff at Midwest Fertility is unparalleled. They do an extraordinary job of taking care of you and your needs.
During treatment, did you feel like you were treated like a number or a human?
He was extraordinarily attentive, kind, compassionate, and empathetic. (For example, six weeks passed between my first and second appointments with him, yet he noticed I'd changed my hairstyle in that time!) He is warm and personable. He's a hugger. He laughed with us, cried with us, prayed for us, hoped with us - I cannot speak highly enough of him.
Describe your experience with your nurse.
My primary nurse, Alison, was extraordinary. I saw her at every visit, unless it fell on a weekend when she was not working - in those cases, she always made sure I knew prior to the weekend who I would be seeing and she made sure the nurse on call was fully versed in my care. She returned calls and emails promptly. I never had to remind her of anything, I never had to repeat parts of our story to her.
How was your experience with Bradford Bopp?
We were referred to Dr. Bopp by my OB for recurrent miscarriage testing after our first two pregnancies, both of which were conceived without assistance, ended in miscarriage. After testing uncovered no diagnosable reason for our losses we were unable to become pregnant again on our own, at which point Dr. Bopp conducted a couple more tests and we proceeded to fertility treatments. Over the course of about five years as his patients, we went through one cycle with injectables (an IUI had been planned but I ovulated early); five cycles of injectables plus IUI (one of which ended in miscarriage); four egg retrievals for ICSI/IVF (one with PGS) and transfer of fresh embryos (two of which ended in miscarriage); three frozen egg transfers; one IVF cycle that was cancelled prior to retrieval because I ovulated despite being on Lupron; and ultimately one IVF cycle with donor egg that resulted in the transfer of two fresh embryos and the birth of our child. As I said earlier, Dr. Bopp is extraordinarily kind, compassionate, empathetic, attentive, warm, caring... I cannot speak highly enough of him. He laughed with us, he cried with us, he hoped with us, he prayed for us, he was disappointed along with us, and ultimately he rejoiced with us. He patiently answered every question I ever had. I never felt rushed during my time with him. I never had to remind him of any details or any part of our story. I never had to repeat myself with him. He took a fairly conservative approach to treatment, which we liked. We never felt he was recommending unnecessary procedures. When I asked about research or information I'd found online, he patiently discussed the pros and cons with us. I felt like my husband and I were 100% part of the TEAM providing our care - treatment decisions were made together WITH Dr. Bopp, not BY Dr. Bopp. When we reached the point where he felt we'd be better served by going to a famous clinic in another state that was able to offer PGS testing of embryos (because the technology wasn't available at his clinic at that time, though it is now), he was the one who suggested that we go there - our success was more important to him than his success rate was, and he and his staff were happy to work with the out-of-state clinic on sending our records and coordinating care. (We did go to that famous out-of-state clinic - we had a terrible experience there, which I will cover in a separate review. Our cycle there was unsuccessful and we returned to Dr. Bopp for one last try.) When it became evident we were more likely to have success with donor egg than with my own eggs, he was fully aware of how devastating that news would be to us; he delivered it with gentle kindness and he never pushed us during the long months it took us to become comfortable with proceeding. When we became pregnant, he was as overjoyed as we were. We did not see him at every appointment, but to be fair, it's not really necessary to see the dr at every appointment - my nurse performed my IUIs, and a sonographer performed my monitoring ultrasounds during cycles. I never had any problem scheduling time with him for consults when I needed them. He performed each of my egg retrievals and all but one of my embryo transfers (which he missed due to an illness). He performed my HSG himself as well as my hysteroscopy. When I was pregnant, he was at every ultrasound with us before I was released to regular OB care.
What one piece of advice would you give a prospective patient of Bradford Bopp?
You're in good hands. Trust him. He will not steer you wrong. He truly wants you to have the family you desire.
10
Doctor
Bradford Bopp
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
35
Treated
2013
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
Other
0
The nurses [at MW Fertility Specialists] were cold and I felt like I was not treated like a human being...The clinic washed the sperm I had ordered from a sperm bank and in the process, the sample lost more than 80% of its sperm count and more than half of its volume. The lab director could not explain how this was possible. I did not get a refund or explanation... In a different case, the nurses gave me conflicting information... For the nurses I was just a number. They did not care about me.
+ Read more
Age
35
Treated
2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 5 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Other
0
Describe your experience with Midwest Fertility Specialists.
One sperm sample, I had bought from a sperm bank came out way below the numbers the sperm bank had guaranteed. So, I needed a motility report from the clinic's lab director in order to get a refund from the sperm bank. After long back and forth, I got to talk to the lab director at the clinic. He told me that I had no chance for a refund, because the sample originally had enough sperm count and motility. However, after the lab had washed the sperm, it had lost over 80% of its sperm count and more than half of its milliliter amount. The lab could not explain this. After that my trust in that clinic was gone and I switched to a different one.
During treatment, did you feel like you were treated like a number or a human?
Because I barely saw Dr. Reuter. I came in for treatment and I was never asked how I was doing or feeling. The nurses were cold and I felt like I was not treated like a human being.
Describe your experience with the nursing staff.
Before one of the IUI attempts, one of the nurses came in and said I had ordered the wrong sperm. This had never been discussed with me and she basically contradicted what Dr. Reuter had told me a few weeks earlier. Big confusion, I still do not know what the problem was. For the nurses I was just a number. They did not care about me.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
How was your experience with Laura Reuter?
During our first meeting, Dr. Reuter explained to me the treatment process and some general things about the female cycle. She was very cold and mechanically cited some facts. I did not have the feeling she was interested in me or my personal story at all. When problems occured, I got to talk to her on the phone once. Within the first few minutes, it became clear that she had no idea who I was or had ever looked at the lab results of my blood and hormone tests etc. She was unapproachable and did not care about my case.
What one piece of advice would you give a prospective patient of Laura Reuter?
Go to a different doctor.
Describe the protocols Laura Reuter used in your cycles and their degree of success.
Her treatment strategy was always the same: Force patients to get expensive blood work and ultrasounds done of which the results were never really discussed or ever mentioned again. Then give the patient some treatment options and have the patient (who has not studied medicine and cannot properly weigh her options) make a treatment decision. She never made a treatment decision for me.
Describe the costs associated with your care under Laura Reuter.
I think an ultrasound was between $350 and $375. An IUI was about $300. A consultation was about $300. The costs for blood tests were the most- about $3000 and some of the tests were redundant, since I already had brought in documentation about the tests and their results. Things like blood type do not change after all.
0
Doctor
Laura Reuter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2012
Success with this Doc
Yes
Treatment
1 IUI, 2 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
They [Midwest Fertility Specialists] can be hard to get in because they are busy as I remember. Other than that they worked with us, showed compassion, were successful, efficient, clean, and most of all patient focused!...She [nurse] was prompt to call back. She always made herself available. She went out of her way to accommodate our needs...there was a small miscommunication and the results were not forwarded to an out of state doctor when we moved. It was nothing big.
+ Read more
Age
27
Treated
2012
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
Describe your experience with Midwest Fertility Specialists.
They can be hard to get in because they are busy as I remember. Other than that they worked with us, showed compassion, were successful, efficient, clean, and most of all patient focused!
During treatment, did you feel like you were treated like a number or a human?
Dr. Colver cared about the well- being of the patient first. He listened with compassion and care to our needs, desires, questions, and concerns. He called me numerous times himself to personally check up on me, to give me results, and explain things. He did not run my body like a machine, instead he learned how my body individually worked and based my treatment off of what was best for me not to reach selfish numbers or percentiles for himself. He had a pure motive to serve, lead, and give wisdom to us as patients and people! I would refer him over and over again with outstanding reviews!
Describe your experience with your nurse.
She was prompt to call back. She always made herself available. She went out of her way to accommodate our needs.
What specific things went wrong at this clinic?
  • Failed to send your chart to another clinic
How was your experience with Robert Colver?
I described most in one of the first questions. He lead his treatment and whole practice with compassion. He cared first about the well-being of the patient. He communicated well. He gave wonderful wisdom with room to ask questions. He met with us individually, wrote many hand written notes to us, and made numerous personal phone calls to us. He is one of the most compassionate, well rounded, selfless doctors I have encountered.
What one piece of advice would you give a prospective patient of Robert Colver?
Be willing to ask questions and learn from Dr. Colver. If you have any set backs or concerns be sure to work through them with him. He is wonderful.
Describe the protocols Robert Colver used in your cycles and their degree of success.
We knew from my first cycle with another doctor that I was at high risk of OHSS. Looking into and studying my past history he made good discernment to give me a significantly lower dose of meds and watched me carefully to do his best to prevent chances of OHSS occuring again.
Describe the costs associated with your care under Robert Colver.
They were expensive but normal comparatively.
10
Doctor
Robert Colver
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
33
Treated
2016
Success with this Doc
?
Treatment
3 IUI, Donor Sperm
Diagnosis
Unexplained
7
There has been some confusion [at Midwest Fertility] over the type of donor sperm to order. I have been told that IUI or ICI ready are both fine, but also told to use IUI...As long as I see Dr. Reuter or her nurse I feel like I get very personal care. Unfortunately, there have been times when I have seen other nurses in the office and haven't felt as much like a human...Shelly is great. She takes time to explain things, answer all of my questions and really listens.
+ Read more
Age
33
Treated
2016
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
Unexplained
7
During treatment, did you feel like you were treated like a number or a human?
As long as I see Dr. Reuter or her nurse I feel like I get very personal care. Unfortunately, there have been times when I have seen other nurses in the office and haven't felt as much like a human.
Describe your experience with your nurse.
Shelly is great. She takes time to explain things, answer all of my questions and really listens.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Laura Reuter?
Dr. Reuter is very knowledgeable, thorough and is comfortable with aggressive treatment which I appreciate. She will share details if she knows that is what you want, but doesn't seem to do that naturally. She listens to your concerns and adjusts her style based on those. Overall, I have been very pleased with Dr. Reuter's care.
What one piece of advice would you give a prospective patient of Laura Reuter?
Make sure that she understands your expectations and the level of communication/detail that makes you comfortable.
Describe the protocols Laura Reuter used in your cycles and their degree of success.
I began treatment with Letrozole and IUI. The first round of treatment produced 1 follicle, but was unsuccessful. Our next round of treatment we moved to Follistim 100 IU, we still got 1 nice follicle, but the cycle was unsuccessful. The next cycle we moved up to Follistim 150 IU and got 3 mature follicles and some smaller ones. The cycle was unsuccessful and I actually probably overstimulated because I ended up with a cyst and had to take a break for a month. This cycle we are doing Follistim 125 IU and will see how that works.
7
Doctor
Laura Reuter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
43 - 44
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
3 IUI, IVF, Donor Sperm
Diagnosis
10
They [Midwest Fertility staff] would always call me back or get back to me quickly with what I wanted or needed to hear - I very rarely had to call for updates - they called me!
+ Read more
Age
43 - 44
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, IVF, Donor Sperm
Diagnosis
10
During treatment, did you feel like you were treated like a number or a human?
yes - the nurses and dr cared - called me to check in and see how it was going - always answered my emails or calls quickly - very personable!
Describe your experience with your nurse.
They would always call me back or get back to me quickly with what I wanted or needed to hear - I very rarely had to call for updates - they called me! The office staff was also friendly and didn't just transfer me on the phone - but actually waited until I could talk to someone...it makes a huge difference during this emotional time
How was your experience with Bradford Bopp?
He was amazing and very positive along the way which is what I wanted - it is a hard enough venture - and I was traveling and working and not even living in Indiana full time. But this clinic also had one nurse that I would talk to all the time - which was important to me and not to go thru multiple discussions every time I had a question. He kept me updated and I never had to call for results - which was nice.
What one piece of advice would you give a prospective patient of Bradford Bopp?
Be prepared for friendliness - the first time he hugged me I was shocked! I wasn't prepared for the personalization.
10
Doctor
Bradford Bopp
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
10
Age
36 - 37
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, Donor Eggs, Surrogacy
Diagnosis
10
While I did minimal treatments at the clinic [Midwest Fertility Specialists], I did ALL of my monitoring here. The staff at this clinic was simply amazing. Heartfelt, compassionate and made everything simple and easy. Even when I got a surprise miracle pregnancy, they followed it even though they had no skin in the game. I simply can't say enough good things about Midwest and Dr. Will....They are a well organized and friendly clinic. Their 7-day a week hours and quick on-site lab made things easy-breezy. The staff are impeccable.
+ Read more
Age
36 - 37
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Accountant
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
3 IUI, 1 IVF, Donor Eggs, Surrogacy
Diagnosis
10
Describe your experience with Midwest Fertility Specialists.
They are a well organized and friendly clinic. Their 7-day a week hours and quick on-site lab made things easy-breezy. The staff are impeccable.
During treatment, did you feel like you were treated like a number or a human?
While I did minimal treatments at the clinic, I did ALL of my monitoring here. The staff at this clinic was simply amazing. Heartfelt, compassionate and made everything simple and easy. Even when I got a surprise miracle pregnancy, they followed it even though they had no skin in the game. I simply can't say enough good things about Midwest and Dr. Will.
Describe your experience with the nursing staff.
Loved the staff here. They all took so much time to really care about my situation.
How was your experience with Matthew Will?
Dr. Will was extremely kind and knowledgable. Even during my miracle pregnancy after using donor eggs and surrogate, he followed my first trimester and sat in at every ultrasound. I will never ever forget how amazing he was.
What one piece of advice would you give a prospective patient of Matthew Will?
Have hope. Surround yourself with doctors you trust.
Describe the protocols Matthew Will used in your cycles and their degree of success.
I did my monitoring for CCRM here. I also did one IUI with injectables.
Describe the costs associated with your care under Matthew Will.
All reasonable. Considering.
10
Doctor
Matthew Will
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34 - 38
Treated
2012 - 2016
Success with this Doc
Yes
Treatment
5 IUI, 2 IVF, Donor Eggs
Diagnosis
Poor Egg Quality, Unexplained
10
The entire staff at the office [Midwest Fertility Specialis] is wonderful - caring, compassionate and takes the time to answer any and all questions and listen to your concerns....We did the Attain program, so I think it was 26k for a set number of cycles plus meds which were about 2000
+ Read more
Age
34 - 38
Treated
2012 - 2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 2 IVF, Donor Eggs
Diagnosis
Poor Egg Quality, Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
He is kind. He's honest about treatment, but always takes the time to schedule an appointment or call/talk to you on the phone if you need to speak with him. He shows a great deal of empathy.
Describe your experience with your nurse.
The entire staff at the office is wonderful - caring, compassionate and takes the time to answer any and all questions and listen to your concerns.
What one piece of advice would you give a prospective patient of Robert Colver?
I think he's the best (and is clinic) is the best in the state. I've recommended him on a number of occasions to other friends and colleagues and have nothing but good things to say about him.
Describe the costs associated with your care under Robert Colver.
We did the Attain program, so I think it was 26k for a set number of cycles plus meds which were about 2000
10
Doctor
Robert Colver
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2014
Success with this Doc
Yes
Treatment
1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
When I first went to see Dr. Colver [at Midwest Fertility Specialists], he thought that he was going to be able to use artificial insemination without any issues. Then when my tests results came back, he diagnosed me with depleted ovarian reserve. He was very kind and understanding and worked very hard to come up with an alternative plan for me.... The nurses are all very friendly and easy to talk to. They are always willing to answer any questions and take their time with you.
+ Read more
Age
34
Treated
2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Robert Colver is very patient and kind. He truly cares about all of his patients and wants the best results for them. My baby girl is truly a miracle thanks to him.
Describe your experience with the nursing staff.
The nurses are all very friendly and easy to talk to. They are always willing to answer any questions and take their time with you.
How was your experience with Robert Colver?
When I first went to see Dr. Colver, he thought that he was going to be able to use artificial insemination without any issues. Then when my tests results came back, he diagnosed me with depleted ovarian reserve. He was very kind and understanding and worked very hard to come up with an alternative plan for me.
What one piece of advice would you give a prospective patient of Robert Colver?
Ask questions! He is very knowledgeable and happy to answer any questions.
Describe the protocols Robert Colver used in your cycles and their degree of success.
I am not sure.
Describe the costs associated with your care under Robert Colver.
I don't remember all the details.
10
Doctor
Robert Colver
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
Yes
Treatment
IVF, Donor Eggs, Surrogacy
Diagnosis
9
Sometimes I felt a little left out [at Midwest Fertility] because of the fact that we were using a gestational surrogate. I felt that at times the nurses or coordinator could have contacted with me first and better than she did...The fact that our donor male had a disease show up on his labs was not released to us until transfer time and we found out from our surrogate. I had to call the office to request more info...he costs associated with our donor embryos and transfer were inexpensive in comparison to previous clinics. We felt they were priced right. I wish they had offered discount on multiple transfer though.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
IVF, Donor Eggs, Surrogacy
Diagnosis
9
During treatment, did you feel like you were treated like a number or a human?
Dr. Colver was always upfront with us and took time for us unlike other drs we have used in the past.
Describe your experience with your nurse.
Sometimes I felt a little left out because of the fact that we were using a gestational surrogate. I felt that at times the nurses or coordinator could have contacted with me first and better than she did.
What specific things went wrong at this clinic?
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
How was your experience with Robert Colver?
Dr. Colver took time to explain everything in detail to us and answer all questions we had. We never felt rushed or like just a number or paycheck. He even called us back directly if we had additional questions that needed to be answered.
Describe the costs associated with your care under Robert Colver.
The costs associated with our donor embryos and transfer were inexpensive in comparison to previous clinics. We felt they were priced right. I wish they had offered discount on multiple transfer though.
10
Doctor
Robert Colver
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Male Factor, Uterine Fibroids
10
Our consultation [at MN Fert Specialists] (initial) was about $270. Our second consultation was $85 (and much more informative). IVF costs about $14,000-$16,000 before meds...Her [Dr. Reuter's] staff is excellent...In our early stages, it was difficult to get SA results. That was a one time thing and was quickly resolved....Very responsive and helpful. They were definitely on our side!!...I didn't have much of a say in which of the 4 doctors we saw, but it seems that they are all excellent. I would choose this clinic!!
+ Read more
Age
Treated
Success with this Doc
?
Race
European, Native American
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Male Factor, Uterine Fibroids
10
Describe your experience with Midwest Fertility Specialists.
I didn't have much of a say in which of the 4 doctors we saw, but it seems that they are all excellent. I would choose this clinic!!
During treatment, did you feel like you were treated like a number or a human?
She is so kind and patient. Her staff is excellent.
Describe your experience with your nurse.
Very responsive and helpful. They were definitely on our side!!
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Laura Reuter?
She is kind and explains things well. Over time, it was easy to see her compassion shine through. She seems to sincerely care about explaining things and about positive results. She is a wealth of knowledge and she seemed to put our whole picture together well.
What one piece of advice would you give a prospective patient of Laura Reuter?
Give her a chance beyond the first visit. While she may seem informative, one can miss the compassionate side of her.
Describe the protocols Laura Reuter used in your cycles and their degree of success.
I will be on menopur, gonal-f, and cetrotide. I'll do a 10,000 hcg booster. I'll then be on estrace, PIO, etc.
Describe the costs associated with your care under Laura Reuter.
Our consultation (initial) was about $270. Our second consultation was $85 (and much more informative). IVF costs about $14,000-$16,000 before meds.
10
Doctor
Laura Reuter
Communication
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Carmel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
33
Treated
2015
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Unexplained
3
Overall, I didn't have a great experience [at Midwest Fertility Specialists]. I felt like a number and I didn't think I was evaluated fully or accurately. Most of the staff are kind and compassionate, with the exception of one nurse who conveyed her inconvenience on a Friday afternoon when she wanted to go home. I would say that you should be very informed if you visit this office and be prepared to advocate for yourself more than you would like. Unfortunately in Fort Wayne, this is the only RE office so there are limited options.
+ Read more
Age
33
Treated
2015
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Unexplained
3
Describe your experience with Midwest Fertility Specialists.
Overall, I didn't have a great experience. I felt like a number and I didn't think I was evaluated fully or accurately. Most of the staff are kind and compassionate, with the exception of one nurse who conveyed her inconvenience on a Friday afternoon when she wanted to go home. I would say that you should be very informed if you visit this office and be prepared to advocate for yourself more than you would like. Unfortunately in Fort Wayne, this is the only RE office so there are limited options.
During treatment, did you feel like you were treated like a number or a human?
I only spoke with Dr.Colver once in consultation. He looked at my past history and basically automatically concluded that I should be pregnant by now because there was no reason I shouldn't be pregnant. I know now (after seeing a different doctor and getting laparoscopy) that I was presenting with Endometriosis which is my chief reason for infertility. Dr. Colver explained IUI was my best bet at that point, of course that cycle failed. He was very kind, but I did feel somewhat like a number because it was like " just do this expensive procedure up to 5 times and you'll get pregnant, there's nothing wrong with you."
Describe your experience with the nursing staff.
Most of the nursing staff was kind, but I had one issue with a nurse on a Friday late morning when I called in to tell her I had a early positive OPK. When she spoke with Dr. Colver and called me back, she said they were cancelling the IUI and that it was too early for me to get a positive and probably had too many follicles. When I asked if I could still come in for a scan just to see, she said no, you should have called earlier in the morning and we go home early on Friday's. Well, that's not very compassionate to an infertile woman who desperately wants a baby, is it? So my cycle was cancelled without so much as a scan or call from my doctor. I felt like a number, not a person.
How was your experience with Robert Colver?
Dr.Colver is kind, however I believe that he made a mistake in not diagnosing my endometriosis before proceeding with treatment. Since seeing Dr.Colver in early 2015, I was diagnosed (by an OB) and treated for moderate/severe endometriosis. I was recommended to do IUI right off the bat by Dr.Colver. My first cycle with letrozole was cancelled without being seen by the doctor or having a scan to check my follicles. Apparently getting a pos OPK on CD10 means you produced too many follicles... Okay... No call from the doctor himself, just a brusque call from the nurse on a Friday afternoon telling me I should have called earlier in the morning and my cycle was cancelled. I did one IUI and that failed. I moved on from this clinic because I decided that I wanted more consultation and I didn't have the money to continue treatment.
What one piece of advice would you give a prospective patient of Robert Colver?
Do your homework. Be informed and ask questions. Unexplained infertility is rarely ever that.
Describe the protocols Robert Colver used in your cycles and their degree of success.
IUI with letrozole- rationale : unexplained infertility - result: failed cycle
Describe the costs associated with your care under Robert Colver.
$800 for IUI
3
Doctor
Robert Colver
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Midwest Fertility Specialists
Fort Wayne
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Uterine Fibroids, Unexplained
10
The clinic [Midwest Fertility Specialists] is nice and comfortable. If you go to the clinic in Fort Wayne for your treatment you will still have to make trips to Indianapolis for egg retrieval and transfer. The clinic in Fort Wayne is located in the same building as a pediatrician and it can be emotional seeing little ones when you are going through fertility treatments or a miscarriage...The nurses were wonderful! They always returned calls quickly and didn't make me feel silly for asking a million questions. All the nursing staff are caring and helpful.
+ Read more
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Uterine Fibroids, Unexplained
10
Describe your experience with Midwest Fertility Specialists.
The clinic is nice and comfortable. If you go to the clinic in Fort Wayne for your treatment you will still have to make trips to Indianapolis for egg retrieval and transfer. The clinic in Fort Wayne is located in the same building as a pediatrician and it can be emotional seeing little ones when you are going through fertility treatments or a miscarriage.
During treatment, did you feel like you were treated like a number or a human?
Dr. Clover is very friendly and sympathetic. He listens to your concerns and questions and doesn't rush you.
Describe your experience with the nursing staff.
The nurses were wonderful! They always returned calls quickly and didn't make me feel silly for asking a million questions. All the nursing staff are caring and helpful.
How was your experience with Robert Colver?
Dr. Colver is very friendly and optimistic, but sometimes a little too optimistic. He takes his time and really cares about you. As a Dr. I was very confident in his abilities. Like most doctors he doesn't explain things in detail unless you ask.
What one piece of advice would you give a prospective patient of Robert Colver?
Be open about your questions and concerns.
Describe the costs associated with your care under Robert Colver.
4 rounds of IUI -Insemination, donor sperm,medication over $10,000 with no insurance coverage. 1 IVF- medication, monitoring,icsi, retrieval, and transfer- $11500 For IVF and icsi plus medications. I had insurance that covered almost everything so my total cost was about $2000. Plus the cost for my husband to have sperm retrieved through PESA
10
Doctor
Robert Colver
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Fort Wayne
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
4 Fertility Medications
Diagnosis
10
Every person I've encountered in this office [Midwest Fertility Specialists] is sweet and compassionate!...Our iui cycle was quoted at barely over $1,000 for everything except the letrazole...Strengths are definitely thoroughness, compassion, and patient care. As for weaknesses, we did wait quite a long time past our appointment time...Dr Will switched me to letrazole and gave specific evidence as to why he was doing so. He then explained in depth how the cycle would run for our upcoming IUI.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 Fertility Medications
Diagnosis
10
Describe your experience with Midwest Fertility Specialists.
Strengths are definitely thoroughness, compassion, and patient care. As for weaknesses, we did wait quite a long time past our appointment time.
During treatment, did you feel like you were treated like a number or a human?
Dr Will took the time to ask my husband about ourselves and our relationship before even discussing our medical history.
Describe your experience with the nursing staff.
Every person I've encountered in this office is sweet and compassionate!
How was your experience with Matthew Will?
Dr Will sat and talked to us about all our risks, chances, concerns, etc. I never felt like we were under a time crunch or like he wanted us to choose treatment we didn't want to do. He was pleasant and polite!
What one piece of advice would you give a prospective patient of Matthew Will?
Don't be afraid to ask questions or express concerns.
Describe the protocols Matthew Will used in your cycles and their degree of success.
Dr Will switched me to letrazole and gave specific evidence as to why he was doing so. He then explained in depth how the cycle would run for our upcoming IUI.
Describe the costs associated with your care under Matthew Will.
Our iui cycle was quoted at barely over $1,000 for everything except the letrazole.
10
Doctor
Matthew Will
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Fort Wayne
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
30 - 31
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Unexplained
10
[Midwest Fertility Specialists staff were] Very good at communicating and at explaining everything to us. We had time to ask questions and met with the dr whenever we needed or wanted to discuss anything. Only negative was cost. Very expensive.... I did follistim injections due to a missing tube bc of a previous ectopic pregnancy. I had great AMH numbers and responded well to the medicines. I went in for ultrasounds pretty regularly and he'd adjust my medication to either slow down growth or speed it up. The goal was to produce enough good follicles on my good tubed site to do timed intercourse. This resulted in one baby which we miscarried. I went back for additional treatments using same medication with IUI. Due to cysts we could only do every other month (and my overuse would recover a month). In our month off we got pregnant naturally with our daughter who just turned one.
+ Read more
Age
30 - 31
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
10
Describe your experience with Midwest Fertility Specialists.
Very good at communicating and at explaining everything to us. We had time to ask questions and met with the dr whenever we needed or wanted to discuss anything. Only negative was cost. Very expensive.
During treatment, did you feel like you were treated like a number or a human?
He always had the time to sit down and talk to us. He gave us hope, but he was real with us. When we lost our pregnancy or talked about previous loss I really felt her sympathized with us and wanted to bring us our rainbow baby.
Describe your experience with your nurse.
She was amazing. Answered every question and took as long explaining things as we needed.
How was your experience with Bradford Bopp?
I loved working with Dr Bopp. He treated us like people. He explained what his thoughts were and what he was planning. If there was a set back he'd adjust. We didn't do many iuis with the clinic but the nurses performed those. While I would prefer Dr.Bopp to do them, they were on short notice and weren't originally planned. I can't comment on if he'd do them if it was scheduled in advance.
What one piece of advice would you give a prospective patient of Bradford Bopp?
Be ready to hear the truth. He'll tell you with compassion but he lays out the facts so you can develop a plan.
Describe the protocols Bradford Bopp used in your cycles and their degree of success.
I did follistim injections due to a missing tube bc of a previous ectopic pregnancy. I had great AMH numbers and responded well to the medicines. I went in for ultrasounds pretty regularly and he'd adjust my medication to either slow down growth or speed it up. The goal was to produce enough good follicles on my good tubed site to do timed intercourse. This resulted in one baby which we miscarried. I went back for additional treatments using same medication with IUI. Due to cysts we could only do every other month (and my overuse would recover a month). In our month off we got pregnant naturally with our daughter who just turned one.
Describe the costs associated with your care under Bradford Bopp.
About $496 for the ultrasound and blood work. $300-400 for the IUI. I don't remember the cost for each thing individually.
10
Doctor
Bradford Bopp
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Midwest Fertility Specialists
Noblesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less