Indiana University IVF Program

Indianapolis
550 N. University Blvd
Indianapolis, IN 46202
(317) 274-4875
On a scale from 0-10, how likely are you to recommend Indiana University IVF Program to a friend?
Strongly recommend: 1Neutral: 1Don't recommend: 15.7
3 assessments
  • 33% Strongly recommend (9-10)
  • 33% Neutral (7-8)
  • 33% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
22
Annual Cycles National Avg.
344
7
Average Doctor Score
2 doctors
3 assessments
7
Age
33
Treated
2014
Success with this Doc
No
Treatment
2 IUI, 3 IVF, 3 Embryo Freezing
Diagnosis
Unexplained
7
I love Laurie [nurse at Indiana University IVF Program]. I wish I could take her with me to every clinic. Was also helpful in getting my information to my new clinic...It is in a hospital. Parking can be tricky, just park in the garage. It is not connected to the OBGYN clinic so you won't have to deal with pregnant patients in the waiting room.
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Age
33
Treated
2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 3 IVF, 3 Embryo Freezing
Diagnosis
Unexplained
7
Describe your experience with Indiana University IVF Program.
It is in a hospital. Parking can be tricky, just park in the garage. It is not connected to the OBGYN clinic so you won't have to deal with pregnant patients in the waiting room.
During treatment, did you feel like you were treated like a number or a human?
She took a good deal of time explaining things. It was a teaching hospital so some of the procedures were observed by students, which can be uncomfortable.
Describe your experience with your nurse.
I love Laurie. I wish I could take her with me to every clinic. Was also helpful in getting my information to my new clinic.
How was your experience with Marguerite Shepard?
Dr. Shepard was recommended to me by a friend who saw her to manage PCOS symptoms. She took time to explain things. I did get the feeling some of her methods were out of date. She did two post-coital tests which most doctors no longer do.
What one piece of advice would you give a prospective patient of Marguerite Shepard?
I think she is best for diagnostic purposes and for managing illnesses but perhaps not for trying to get pregnant.
Describe the protocols Marguerite Shepard used in your cycles and their degree of success.
3 femara cycles, two of them with trigger injections. I was unexplained and that was standard protocol.
Describe the costs associated with your care under Marguerite Shepard.
They billed everything they could as diagnostic, which was helpful for insurance coverage. Femara was about $10 or so per cycle.
7
Doctor
Marguerite Shepard
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Indiana University IVF Program
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
32
Treated
2013
Success with this Doc
No
Treatment
2 IUI, 2 IVF, 1 Egg Freezing
Diagnosis
Unexplained
0
Dr. Shepard's nurse Lauri [Indiana University IVF Program] is wonderful and does most of the patient care. She is professional and kind but also is honest. Dr. Shepard is fine but not as wonderful as Lauri... She was on top of everything, helpful when I switched clinics, and compassionate.
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Age
32
Treated
2013
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF, 1 Egg Freezing
Diagnosis
Unexplained
0
During treatment, did you feel like you were treated like a number or a human?
Dr. Shepard's nurse Lauri is wonderful and does most of the patient care. She is professional and kind but also is honest. Dr. Shepard is fine but not as wonderful as Lauri.
Describe your experience with your nurse.
She was on top of everything, helpful when I switched clinics, and compassionate.
How was your experience with Marguerite Shepard?
I think her methods may be a bit outdated. She does post-coital exams which no other RE puts any stock in. She spends time with you and explains things well.
What one piece of advice would you give a prospective patient of Marguerite Shepard?
She's a good place to start but if you need further intervention, maybe look elsewhere. She'd be a good option if you simply need to manage disorders and not get pregnant.
4
Doctor
Marguerite Shepard
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Indiana University IVF Program
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2016
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Tubal Blockage
10
She [Dr Shepard at Indiana University] is very knowledgeable and specific. She goes into a lot of detail which I personally love. She will answer all your questions in detail as well. Sometimes she can talk a little fast in her explanations though....It was obvious she wanted me to know what all of my options were based on my specific circumstances and what her opinion on the best choice of treatment....Do your own research so you can keep up with all the info you will receive.
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Age
34
Treated
2016
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Tubal Blockage
10
During treatment, did you feel like you were treated like a number or a human?
It was obvious she wanted me to know what all of my options were based on my specific circumstances and what her opinion on the best choice of treatment.
How was your experience with Marguerite Shepard?
She is very knowledgeable and specific. She goes into a lot of detail which I personally love. She will answer all your questions in detail as well. Sometimes she can talk a little fast in her explanations though.
What one piece of advice would you give a prospective patient of Marguerite Shepard?
Do your own research so you can keep up with all the info you will receive.
10
Doctor
Marguerite Shepard
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana University IVF Program
Indianapolis
Nursing
– Read less