Idaho Center for Reproductive Medicine

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Boise
111 Main St.
Boise, IA 83702
208-342-5900
On a scale from 0-10, how likely are you to recommend Idaho Center for Reproductive Medicine to a friend?
Strongly recommend: 8Neutral: 4Don't recommend: 38.1
15 assessments
  • 53% Strongly recommend (9-10)
  • 27% Neutral (7-8)
  • 20% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
321
Annual Cycles National Avg.
344
8.2
Average Doctor Score
2 doctors
15 assessments
9
Age
26
Treated
2016
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Other
9
I love this clinic [ID Center for Reproductive Med-Boise]- the receptionist, the financial director, the ultrasound tech and my doctor - the only complaint I had was the nurse and maybe it was a fluke the couple of times. She just lacked compassion and in a sensitive situation it’s just hard to experience that.... My only complaint is that they fill up appointment wise super fast - but that’s out of their control. They’re super compassionate, very nice and the only person I felt lack of sympathy from was the nurse. Other than that everyone went above and beyond.
+ Read more
Age
26
Treated
2016
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Other
9
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic was incredible! My only complaint is that they fill up appointment wise super fast - but that’s out of their control. They’re super compassionate, very nice and the only person I felt lack of sympathy from was the nurse. Other than that everyone went above and beyond.
During treatment, did you feel like you were treated like a number or a human?
He really took the time to talk to me, explain my options and didn’t rush us into anything. We tried different approaches before ultimately reaching the IVF road that we are currently in. We’ve met with a lot of infertility doctors through the years and he honestly was just one of the most understanding, sympathetic and overall just listened rather than rushing into something.
Describe your experience with your nurse.
I love this clinic - the receptionist, the financial director, the ultrasound tech and my doctor - the only complaint I had was the nurse and maybe it was a fluke the couple of times. She just lacked compassion and in a sensitive situation it’s just hard to experience that.
How was your experience with Kevin Maas?
Honestly, like I explained we’ve seen a lot of doctors through our infertility journey and by far, Maas has been our favorite. He is just relatable and makes us feel comfortable. Not to mention how positive he is - this has been a long journey for us and it’s just been nice to have someone keep the positivity there when we are down.
What one piece of advice would you give a prospective patient of Kevin Maas?
The only thing I would say is - go in with questions. He is great at answering anything and everything, but if I don’t have them in my head or written down then I usually leave that appointment still trying to figure things out.
Describe the protocols Kevin Maas used in your cycles and their degree of success.
My main problem is ovulation, I just don’t ovulate. So he tried specific doses with me of medication and trigger shots combined with what he called his “Hail Mary”. We did this a few times, none of which worked - but through ultrasounds we could at least see what we needed to do next. Now we are just preparing and hoping to start IVF with him soon.
Describe the costs associated with your care under Kevin Maas.
I mean, nothing about infertility is cheap. Our insurance isn’t accepted at their office which made it hard since bloodwork and stuff is covered (although nothing else is). We just had to turn in receipts to our insurance for reimbursement. But overall, it’s been pricey - but that’s just infertility.
10
Doctor
Kevin Maas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
4
Age
31
Treated
2016
Success with this Doc
No
Treatment
4 IUI, IVF
Diagnosis
Unexplained
4
The nurses for iui (Maria) and Slater ivf (zabrina) weren't very professional. There were 3 iui that got cancelled bc she didn't order my meds in time. Zabrina couldn't communicate well, then sent an email complaining about me to me by accident when she was trying to send it to the RE. Unprofessional...they require money upfront, don't take payments from all insurance... They don't tell you up front that certain things can't do on the weekends...
+ Read more
Age
31
Treated
2016
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, IVF
Diagnosis
Unexplained
4
Describe your experience with Idaho Center for Reproductive Medicine.
The REs at this office love to control your cycle any way they can. They don't tell you up front that certain things can't do on the weekends (rather don't want to), they require money upfront, don't take payments from all insurance, will push for testing when not needed, unprofessional
During treatment, did you feel like you were treated like a number or a human?
Not very good bedside manor, when she called w test results there wasn't any empathy in her voice, always pushed for pgs testing when we acknowledged not wanting it many times
Describe your experience with your nurse.
The nurses for iui (Maria) and Slater ivf (zabrina) weren't very professional. There were 3 iui that got cancelled bc she didn't order my meds in time. Zabrina couldn't communicate well, then sent an email complaining about me to me by accident when she was trying to send it to the RE. Unprofessional
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Lost or damaged samples
  • Canceled a cycle due to clinic error
How was your experience with Cristin Slater?
She was always good at getting to the point, but never wanted to try anything considered to be "contriversial" in treatment plan (ie: blood clotting disorder tests, uterine infection tests, she barely recommended the ERA). She is nice, but she loves to push for testing (like pgs) even when you specifically tell her no many times, I finally switched doctors to one in same office bc of this)
What one piece of advice would you give a prospective patient of Cristin Slater?
Don't let her push you into anything you don't want to do
Describe the protocols Cristin Slater used in your cycles and their degree of success.
Grow as many eggs as possible, pgs test everything (we didnt), do minimal after transfer. Iui was always the same, never changed (Clomid, gonal-f, trigger). Ivf always the same too (estrogen, progesterone, transfer)
Describe the costs associated with your care under Cristin Slater.
Iui was about $1400 per cycle not including lab work. Ivf fresh I don't remember bc my insurance covered a lot. Ivf fet is $3600 per cycle not including blood work
4
Doctor
Cristin Slater
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2015
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF
Diagnosis
Male Factor
10
I love this clinic! They [Idaho Ctr for Reproductive Medicine] made me feel like a human instead of someone who’s broken. Always willing to help, always willing to accommodate. You can truly tell that they love what they do. Besides the obvious reasons of being there I look forward to meeting and talking with the staff.... With costs of medications and treatment I’m estimating $22,000. We chose to do icsy and pgs testing
+ Read more
Age
27
Treated
2015
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Male Factor
10
Describe your experience with Idaho Center for Reproductive Medicine.
I love this clinic! They made me feel like a human instead of someone who’s broken. Always willing to help, always willing to accommodate. You can truly tell that they love what they do. Besides the obvious reasons of being there I look forward to meeting and talking with the staff.
During treatment, did you feel like you were treated like a number or a human?
All of my concerns were validated and heard. I truly feel like he took the time to understand what I was going through and was able to emplithize with me. He was able to help me understand the process fully and made sure that I knew all available information.
Describe your experience with your nurse.
Great! Amazing at responding to messages and phone calls. Always willing to help. Very knowledgeable in the process.
How was your experience with Kevin Maas?
Dr. Maas truly is one of the kindest people I’ve met. He’s an amazing listener, patient and made me feel so cared for during the process of IVF. He was always happy to see me and made sure I felt like he knew me personally ever time we spoke. I’m so greatful for him and his willingness to help us have a family.
What one piece of advice would you give a prospective patient of Kevin Maas?
Trust him 100%! Know that he has your best intentions, and has the same goals as you do! Believe in him and the process.
Describe the protocols Kevin Maas used in your cycles and their degree of success.
Dr Maas knew exactly what do to and when do things necessary for treatment. Weather that meant adjusting medications, having conversations about results etc. He made sure I knew that through the planned protocol he wanted me to have a baby and it was important to him. Medications used were birth control, menopure, gonal, and leuprolide for ivf portion.
Describe the costs associated with your care under Kevin Maas.
With costs of medications and treatment I’m estimating $22,000. We chose to do icsy and pgs testing
10
Doctor
Kevin Maas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2013
Success with this Doc
Yes
Treatment
6 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
The clinic [ID Center for Reproductive Med] was very nice and an inviting atmosphere. The one thing i didn’t love was if you are needing a Sperm retrieval the bathroom that our husbands are to use was right by the front waiting room. We opted to collect at home but also that conversation was had at the front desk which i would have preferred it to be a little more private. But other than that the clinic was great.
+ Read more
Age
27
Treated
2013
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic was very nice and an inviting atmosphere. The one thing i didn’t love was if you are needing a Sperm retrieval the bathroom that our husbands are to use was right by the front waiting room. We opted to collect at home but also that conversation was had at the front desk which i would have preferred it to be a little more private. But other than that the clinic was great.
During treatment, did you feel like you were treated like a number or a human?
She was very professional but also sensitive to our situation. It gave us confidence that she would do her best to help us accomplish our goal of starting our family!
Describe your experience with the nursing staff.
All of the nursing staff was very kind and extremely hopeful for us! They always made us feel so good. Some even felt like family after a while of going in for treatments.
How was your experience with Cristin Slater?
We felt like she was very professional in how she spoke to us about our diagnoses. She drew diagrams for ya and tried to help us understand more thouroughly what was going on with us. She was compassionate in the sense that she felt bad that we had to be in this situation but was confident in her ability and skill to be able to help us out.
What one piece of advice would you give a prospective patient of Cristin Slater?
She won’t get emotional on you. She’s very kind yet very matter of fact. Her confidence is encouraging & she makes you feel like she genuinely wants to help you accomplish your dreams!
Describe the protocols Cristin Slater used in your cycles and their degree of success.
We were mainly dealing with me having very resistant ovaries that never wanted to ovulate. I have PCOS & we were trying to conceive for 4 years. I was put on several cycles of metformin, clomid, injections of FSH, & a total of 6 rounds of IUI’s over the span of 4 years.
Describe the costs associated with your care under Cristin Slater.
Each cycle round of IUI’s cost us around $1000-$1200 depending on how many ultra sounds we had and how much drugs i needed.
8
Doctor
Cristin Slater
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
Treated
Success with this Doc
?
Treatment
7 Fertility Medications
Diagnosis
3
The staff [ID Ctr for Repro Med] is very unprofessional and unreliable. I have had to call multiple times to ask questions and rarely receive a call back unless I make a fuss. I am emailed (which is very impersonal) and once received another persons lab orders/treatment plan by email. The MA seems scattered and unorganized. I was told they had my husband’s lab results then later that they didn’t and we had already started treatment. I wasn’t given a treatment calendar until I asked for one (once I knew such a thing existed).
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 Fertility Medications
Diagnosis
3
Describe your experience with Idaho Center for Reproductive Medicine.
Very friendly reception staff, Autumn was very kind. The billing lady (Michelle) is kind of curt which was frustrating as this is a very stressful and expensive process. I called and asked to get some things added to my gap exemption and she took care of it but then went on in her email about how long it took her on the phone and how busy she was that day because one of the receptionists was out sick, very unprofessional.
During treatment, did you feel like you were treated like a number or a human?
Dr Slater was very thorough and precise when speaking with me.
Describe your experience with your nurse.
See comments listed previously
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Cristin Slater?
The staff is very unprofessional and unreliable. I have had to call multiple times to ask questions and rarely receive a call back unless I make a fuss. I am emailed (which is very impersonal) and once received another persons lab orders/treatment plan by email. The MA seems scattered and unorganized. I was told they had my husband’s lab results then later that they didn’t and we had already started treatment. I wasn’t given a treatment calendar until I asked for one (once I knew such a thing existed). I have only seen the doctor one time...6 plus months ago. Very poor customer service and as a nurse I feel this is unethical...with no other fertility clinics to choose from people are stuck to endure it if they want a baby. I also asked to get a PA for a medication, which wasn’t completed and when I called to find out what happened all I got were excuses. Once I expressed my frustration the MA took responsibility and apologized but it doesn’t take back the last several months of additional stress I have had to put up with.
What one piece of advice would you give a prospective patient of Cristin Slater?
Do your research first because you have to manage a lot of things yourself. There is little to no instruction or education provided by this clinic.
Describe the protocols Cristin Slater used in your cycles and their degree of success.
Clomid 100mg on days 3-7 then gonal on day 9 U/S on day 10 and then day 12 again triggered with ovidrel that day then times intercourse at 12,24,36hrs clomid 100mg days 3-7 gonal on day 10 U/S day 12 triggered with ovidrel that day then timed intercourse 12,24,36hrs (I asked to switch the gonal and U/S days on this cycle) in hopes that I wouldn’t have to get two ultrasounds (which are $220 a piece)
Describe the costs associated with your care under Cristin Slater.
$220 per ultrasound Gonal $65 per injection Ovidrel $50 per injection
3
Doctor
Cristin Slater
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Poor Egg Quality, Unexplained
10
They [ID Ctr for Repro Med] tend to go over things very quickly...The egg retrieval and subsequent fresh transfer and all visits associated was around $9500. The drug regimen required was an additional $4500. The freezing of leftover embryos was $1000, and will be an additional $500 per year...When I graduated from the clinic and was passed to the OB, the nursing staff cried right along with me, tears of happiness for our success. They care about you, and they're invested in your outcomes. Absolutely could not be nicer people.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Poor Egg Quality, Unexplained
10
Describe your experience with Idaho Center for Reproductive Medicine.
They tend to go over things very quickly, so I recommend bringing a friend or family member / husband, and pens and notepads, so that two+ heads are better than one. I found myself emotionally overwhelmed sometimes, and didn't absorb all of the information necessary, but my "appointment buddy" did, and would write everything down for me, and ask all of the right questions, and go over things with me later so we could talk them through. If I had tried to learn everything by myself, I would have been lost.
During treatment, did you feel like you were treated like a number or a human?
Dr. Slater gets to know you and is very involved in the process, which she tailors to your specific needs. She takes lots of time with you and answers any questions you may have. You get a sense that she's as invested in a positive outcome as you are.
Describe your experience with the nursing staff.
When I graduated from the clinic and was passed to the OB, the nursing staff cried right along with me, tears of happiness for our success. They care about you, and they're invested in your outcomes. Absolutely could not be nicer people.
How was your experience with Cristin Slater?
I really enjoyed Dr. Slater. I, too, have a dry-ish sense of humor. She might come off as blunt to some, but I actually prefer that in a person. These visits can be overwhelming, but she takes time with you without rushing you out the door and really tries to make sure that you understand what's going to happen, and what's next.
What one piece of advice would you give a prospective patient of Cristin Slater?
Listen to her! She has an excellent track record and makes all recommendations for a reason.
Describe the protocols Cristin Slater used in your cycles and their degree of success.
I was fortunate to conceive twins on my first IVF cycle. I had suffered recurrent miscarriages with no explanations. One of the explanations provided, post-retrieval, was poor egg quality - which stands to reason. Of 27 eggs retrieved at age 37, only 11 fertilized, and only 5 of those made it to blast stage, which I'm told is a lower-than-average percentage. In the event that I was also miscarrying because of a progesterone deficiency, I was pre-emptively put on progesterone vaginal suppositories for the first 13 weeks of my pregnancy. Of two 5-day fresh blasts transferred, both stuck and resulted in di/di boy/girl twins.
Describe the costs associated with your care under Cristin Slater.
The egg retrieval and subsequent fresh transfer and all visits associated was around $9500. The drug regimen required was an additional $4500. The freezing of leftover embryos was $1000, and will be an additional $500 per year. After a deductible was met, my insurance covered the ultrasounds and prenatal care required after I had a positive pregnancy test.
10
Doctor
Cristin Slater
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
Treated
Success with this Doc
No
Treatment
3 IUI, Donor Sperm
Diagnosis
Unexplained
7
Most of my interactions with the clinic [ICRM] broadly have made me feel like a number. It's often clear that they don't really know who I am as a patient. For example, a small glance at my file (or a note left in the computer, etc) would remind them that I don't have a husband, and allow them to avoid asking questions relevant only to people who do. I don't expect everyone in the clinic to remember personal details about all the patients. But there are ways to set themselves up to make it FEEL like they do-- or at least make it apparent that they took the time to flip open your chart before a conversation.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Writer
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
Unexplained
7
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic is fine. I think a new patient would want to know that they need to be prepared to coordinate their own care quite a bit if they're not yet at the IVF stage. I expect this is the case with most clinics. It would also be nice if they were contracted with more insurance providers. For example, while my insurance (which is a very large, national insurer) doesn't cover fertility treatment, it would cover some testing etc. if ICRM was in-network.
During treatment, did you feel like you were treated like a number or a human?
My interactions with Dr. Slater have been good, and I don't feel like a number when talking with her. But most of my interactions with the clinic broadly have made me feel like a number. It's often clear that they don't really know who I am as a patient. For example, a small glance at my file (or a note left in the computer, etc) would remind them that I don't have a husband, and allow them to avoid asking questions relevant only to people who do. I don't expect everyone in the clinic to remember personal details about all the patients. But there are ways to set themselves up to make it FEEL like they do-- or at least make it apparent that they took the time to flip open your chart before a conversation.
Describe your experience with the nursing staff.
The nurses I've interacted with have all been very kind. Especially Jen.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Lost appointments
  • Provided conflicting information
How was your experience with Cristin Slater?
Dr. Slater is kind, and willing to answer as many questions as you have. I get the sense that she genuinely wants this process to be successful for her patients. If I had a primary suggestion to make, it would be to give some more attention to communicating in patient-friendly ways. Obviously, Dr. Slater has piles and piles of specialized scientific knowledge. And obviously, she is so immersed in the world of fertility treatment that the esoteric, jargonistic language, and acronyms, and process descriptions are second nature to her. But for patients embarking upon these complicated, expensive, overwhelming treatments, it's really important that they be communicated with carefully to ensure full understanding. For example, perhaps instead of saying "attrition rates of blastocysts," say "the number of fertilized eggs that don't make it." As part of my job, I read scientific literature and research all day. I can't imagine how people who don't are able to get much from those check-ins...
What one piece of advice would you give a prospective patient of Cristin Slater?
Write down questions you have in advance of meetings, ask them, and write down their answers. It's a lot of information to take it, and invariably you will leave a meeting and remember that you meant to ask X, or Y, but forgot in the moment.
Describe the protocols Cristin Slater used in your cycles and their degree of success.
So far, standard IUI protocol using Clomid and injectables. While this has produced desired egg production, it has not resulted in pregnancy.
Describe the costs associated with your care under Cristin Slater.
For IUI (including ultrasounds, meds, and procedure) approximately $1,500-$2,000 per cycle. More for some cycles if additional monitoring was needed.
7
Doctor
Cristin Slater
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Other, Unexplained
10
We had a discount program for medications the first year [at Idaho Center for Reproductive Medicine]...They [nurses] are always helpful and don't mind if I ask questions. As our treatments went/go on I feel them rooting extra hard for us. Even when they have to call to give us negative results they are compassionate...Please be away are you enter the back hallway it is lined with pictures of the babies they have helped create. I'm sure for some this is encouraging but I feel as my time goes further and further with them I find it hard to look at. It reminds me that others were successful and we have not been.
+ Read more
Age
35
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Other, Unexplained
10
Describe your experience with Idaho Center for Reproductive Medicine.
I feel like it is clean and comfortable. The front desk staff is very helpful and Tami is always a pleasure to talk with as you check out. She was very helpful when trying to fill out insurance forms for reimbursement. Please be away are you enter the back hallway it is lined with pictures of the babies they have helped create. I'm sure for some this is encouraging but I feel as my time goes further and further with them I find it hard to look at. It reminds me that others were successful and we have not been.
During treatment, did you feel like you were treated like a number or a human?
They were always very personable. Greeted with a smile and never seemed rushed through.
Describe your experience with your nurse.
They are always helpful and don't mind if I ask questions. As our treatments went/go on I feel them rooting extra hard for us. Even when they have to call to give us negative results they are compassionate.
How was your experience with Kevin Maas?
He was very intelligent and explained everything very well. He didn't mind me asking a million questions and wanting statistics and numbers on everything. He was sympathetic and never questioned or pressured us if we didnt want to do a treatment due to cost.
What one piece of advice would you give a prospective patient of Kevin Maas?
Don't be afraid to ask questions.
Describe the protocols Kevin Maas used in your cycles and their degree of success.
We used rather low doses of gonal-f and Menopur. Due to my risk of preterm labor he was very mindful of possible multiples.
Describe the costs associated with your care under Kevin Maas.
We had a discount program for medications the first year. Our cycles averaged $700ish/cycle with out IUI.
9
Doctor
Kevin Maas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
33
Treated
2010
Success with this Doc
No
Treatment
8 IUI, Donor Sperm
Diagnosis
7
A nice clinic [ID Ctr for Repro Med]. Met expectations in terms of cleanliness and comfort. I got the feeling they were professionals who knew what they were doing....They [nurses] were hard to get ahold of by phone if you missed a call. That said, they were very understanding and sweet when delivering bad news after bad news....They definitely had a process. Try A, if that doesn't work, try B. Then try C. If that doesn't work, schedule a consultation. Repeat. It didn't feel very personalized and they quickly ran out of new things for me to try.
+ Read more
Age
33
Treated
2010
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
8 IUI, Donor Sperm
Diagnosis
7
Describe your experience with Idaho Center for Reproductive Medicine.
A nice clinic. Met expectations in terms of cleanliness and comfort. I got the feeling they were professionals who knew what they were doing. zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
During treatment, did you feel like you were treated like a number or a human?
They definitely had a process. Try A, if that doesn't work, try B. Then try C. If that doesn't work, schedule a consultation. Repeat. It didn't feel very personalized and they quickly ran out of new things for me to try. The only new idea they had was increasing the meds, to which I wasn't reponding well.
Describe your experience with the nursing staff.
They were hard to get ahold of by phone if you missed a call. That said, they were very understanding and sweet when delivering bad news after bad news.
How was your experience with Cristin Slater?
She didn't have anything different for me to try after 8 failed IUIs. She just wanted to increase the same meds and keep doing the same thing over and over, which obviously wasn't working because I wasn't responding to them and wasn't getting pregnant. I was in my early 30s and in perfect health, and I ovulated like clockwork on my own.
What one piece of advice would you give a prospective patient of Cristin Slater?
I know Idaho options are very limited. Consider traveling for treatment, or if you must stay local, be prepared to educate yourself and know what to ask for when the standard menu of options doesn't work for you.
Describe the protocols Cristin Slater used in your cycles and their degree of success.
Typical Clomid, trigger shot, IUI, progesterone, blood test. She added an injectable for a few cycles but it was very expensive and I never produced more than 2 follicles on it.
Describe the costs associated with your care under Cristin Slater.
Around $500 per cycle.
4
Doctor
Cristin Slater
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
35
Treated
2016
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
8
It [Idaho Center for Reproductive Medicine- Boise] is a cute office that feels like home. The staff are all nice and very helpful...All that worked with me seemed to know the doctors and the procedures well. They knew the process and paperwork for everything...He [Dr. Kevin Maas] took the time to talk to us and answer all questions before even doing any exams or treatments.
+ Read more
Age
35
Treated
2016
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
8
Describe your experience with Idaho Center for Reproductive Medicine.
It is a cute office that feels like home. The staff are all nice and very helpful.
During treatment, did you feel like you were treated like a number or a human?
He took the time to talk to us and answer all questions before even doing any exams or treatments.
Describe your experience with the nursing staff.
All that worked with me seemed to know the doctors and the procedures well. They knew the process and paperwork for everything.
How was your experience with Kevin Maas?
Dr Maas was very friendly and helpful. He helped explain everything and showed pictures and examples to us. He was more than willing to answer all questions we had and didn't rush us. He seemed to be understanding as he and his wife have also done infertility treatment. Overall I feel my experience was great working with him.
What one piece of advice would you give a prospective patient of Kevin Maas?
Don't be afraid to ask questions.
Describe the protocols Kevin Maas used in your cycles and their degree of success.
I don't remember everything but he did explain why he would do what he was suggesting due to risk level of best outcome. He seemed to have my best interest in hand.
8
Doctor
Kevin Maas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
25 - 26
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Endometriosis, PCOS
10
I think that everything at the clinic [Idaho Center for Reproductive Medicine]was great!!! My scheduling always went smoothly and my appointments were rarely late! Plus hey just moved to an amazing new building which I hear is great! Sometimes I got a little confused on what my bill was and what exactly I was paying for but there was always someone there to help!... All of the nurses were so great. I remember a few times breaking down and crying. Going though IVF is so emotional. Most of the staff there has gone through exactly what I went through. They were amazing support!
+ Read more
Age
25 - 26
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Endometriosis, PCOS
10
Describe your experience with Idaho Center for Reproductive Medicine.
I think that everything at the clinic was great!!! My scheduling always went smoothly and my appointments were rarely late! Plus hey just moved to an amazing new building which I hear is great! Sometimes I got a little confused on what my bill was and what exactly I was paying for but there was always someone there to help!
During treatment, did you feel like you were treated like a number or a human?
Dr Maas was amazing! Very caring and compassionate!
Describe your experience with the nursing staff.
All of the nurses were so great. I remember a few times breaking down and crying. Going though IVF is so emotional. Most of the staff there has gone through exactly what I went through. They were amazing support!
How was your experience with Kevin Maas?
Dr. Maas was very caring and compassionate. You can tell he really has a passion for helping couples conceive. Our first visit Dr.Maas went over step by step what we were looking at and what we were going to have to do. He always had our best interest in mind.
What one piece of advice would you give a prospective patient of Kevin Maas?
I don’t necessarily know if it would be advice but just ask all the questions you need Dr. Maas will happily answer them!
10
Doctor
Kevin Maas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39
Treated
2016
Success with this Doc
No
Treatment
3 Embryo Freezing, IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Endometriosis, Male Factor, Uterine Fibroids
10
[ID Center for Reproductive Medicine is] Very busy. Ask lots of questions and schedule early. Billing was difficult but mostly because of our insurance. Would ha e liked to see the doctor more to discuss her treatment decisions and reasoning. Ie they weren’t going to use a Med because it was expensive but our insurance paid for it and I may have had worse chances if I didn’t ask why
+ Read more
Age
39
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Embryo Freezing, IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Endometriosis, Male Factor, Uterine Fibroids
10
Describe your experience with Idaho Center for Reproductive Medicine.
Very busy. Ask lots of questions and schedule early. Billing was difficult but mostly because of our insurance. Would ha e liked to see the doctor more to discuss her treatment decisions and reasoning. Ie they weren’t going to use a Med because it was expensive but our insurance paid for it and I may have had worse chances if I didn’t ask why
During treatment, did you feel like you were treated like a number or a human?
The staff cares and wants us to succeed. Hugs and tears when bad news is given
Describe your experience with your nurse.
All caring, easy to talk to, supportive
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
How was your experience with Cristin Slater?
She’s great. Smart, thorough and kind. She was very blunt at first but is willing to answer questions, consider the patient’s wishes and financial limitations in treatment decisions. I don’t have time to say more!
What one piece of advice would you give a prospective patient of Cristin Slater?
Ask questions!
Describe the protocols Cristin Slater used in your cycles and their degree of success.
First retrieval gonal f, certitude, menopur. 2nd and 3rd retrieval added clomid. First transfer estrodiol progesterone injection Lovenox. Second transfer Lupron and same as aboive. Both postponed due to cysts and estradiol levels too high
Describe the costs associated with your care under Cristin Slater.
I don’t know the details
10
Doctor
Cristin Slater
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
Treated
Success with this Doc
No
Treatment
3 IUI
Diagnosis
6
We saw [Dr.] Slater's nurse [at Idaho Center for Reproductive Medicine] more than the doctor...Nurse Jen showed a lot of compassion and hope...The people working there, seem nice. Communication is lacking a bit. However, they are the only clinic in the area and are super busy. It's important to be educated before even going to the clinic so you can have a clearer understanding of what they are saying.
+ Read more
Age
Treated
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI
Diagnosis
6
Describe your experience with Idaho Center for Reproductive Medicine.
The people working there, seem nice. Communication is lacking a bit. However, they are the only clinic in the area and are super busy. It's important to be educated before even going to the clinic so you can have a clearer understanding of what they are saying.
During treatment, did you feel like you were treated like a number or a human?
We saw Slater's nurse more than the doctor but it appears that's what happens in the medical field.
Describe your experience with the nursing staff.
They are doing the best they can do. Nurse Jen showed a lot of compassion and hope.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Cristin Slater?
Dr. Slater is kind and nice and wants the best for each person or couple that she sees. Dr. Slater gave us the different scenarios with using IUI and now we recently met discussing IVF. It's been an interesting journey. Dr. Slater has updated up on how the procedure works.
What one piece of advice would you give a prospective patient of Cristin Slater?
One piece advice for anyone, would be to be knowledgeable and what you are getting into. Educate yourself so you can ask questions.
Describe the protocols Cristin Slater used in your cycles and their degree of success.
My spouse was placed on hormones to increase the follicle size and also did injections for three rounds. The first round, too many follicles were produced so Dr. Slater sucked out one.
Describe the costs associated with your care under Cristin Slater.
Its been spendy but it's all perspective, too.
6
Doctor
Cristin Slater
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Male Factor
10
The clinic [ID Center for Reproductive Med] staff is very friendly and professional. We felt welcome and comfortable the moment we walked through the door. The clinic is clean and has a comfortable feeling. The positive energy from staff members make the visits more enjoyable and the process less stressful.... 15,000-20,000 dollars per cycle including medication
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Fertility Medications
Diagnosis
Male Factor
10
Describe your experience with Idaho Center for Reproductive Medicine.
The clinic staff is very friendly and professional. We felt welcome and comfortable the moment we walked through the door. The clinic is clean and has a comfortable feeling. The positive energy from staff members make the visits more enjoyable and the process less stressful.
During treatment, did you feel like you were treated like a number or a human?
I felt like Dr. slater cared for us and our situation. I believe her professionalism and high patient demand at her clinic has her work quickly with patients.
Describe your experience with your nurse.
Kara has been very helpful and is a great communicator by keeping us well informed.
How was your experience with Cristin Slater?
Dr. slater is very knowledgeable and made us feel very confident about IVF and comfortable with her and her staff. With special circumstances, the clinic has worked well with us, and that has been greatly appreciated. The communication between Dr. Slater, her staff, and ourselves has been very professional. We feel very blessed to have found Dr. Slater, and we are excited to go ahead with our IVF treatment.
What one piece of advice would you give a prospective patient of Cristin Slater?
She is very straight to the point.
Describe the costs associated with your care under Cristin Slater.
15,000-20,000 dollars per cycle including medication
10
Doctor
Cristin Slater
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
36
Treated
2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
8
[Idaho Center for Reproductive Medicine] Nice location. Welcoming. Friendly staff. Patient with such a challenging field....[Nurses] Talked us through the procedures. Was very nice. Flexible with schedules. Helped us find deals....[Cost Of Treatment] $8000...[Dr. Slater] Very detailed and straightforward. Responsive to questions. Works well with her team. Blunt when she needs to be and delicate when it's called for. Told us about the process and was up front on the results.
+ Read more
Age
36
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
8
Describe your experience with Idaho Center for Reproductive Medicine.
Nice location. Welcoming. Friendly staff. Patient with such a challenging field.
During treatment, did you feel like you were treated like a number or a human?
Talked with us all the way.
Describe your experience with your nurse.
Talked us through the procedures. Was very nice. Flexible with schedules. Helped us find deals.
How was your experience with Cristin Slater?
Very detailed and straightforward. Responsive to questions. Works well with her team. Blunt when she needs to be and delicate when it's called for. Told us about the process and was up front on the results.
What one piece of advice would you give a prospective patient of Cristin Slater?
Make sure to have a good support system as well as finances in place.
Describe the protocols Cristin Slater used in your cycles and their degree of success.
After the retrieval, my hormones were too high so I had to wait and do a frozen transfer instead.
Describe the costs associated with your care under Cristin Slater.
$8000
8
Doctor
Cristin Slater
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Idaho Center for Reproductive Medicine
Boise
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less