Describe your experience with Heartland Center for Reproductive Medicine.
The clinic is organized, appropriately staffed, and easy to communicate with. Everyone who works there creates a positive, uplifting atmosphere for everyone within the building. At times, there isn't great communication between the front desk and the financial coordinator which makes payment a little confusing.
During treatment, did you feel like you were treated like a number or a human?
Dr. Maclin worked very hard to get to know us on a personal level and understand our goals. She described our options, the cost, and what it would be like for our individual case. When requested she gave us an opinion as a doctor and what she would suggest if her own child was in our position. The meeting of these two outlooks made it much easier to weigh our options.
Describe your experience with the nursing staff.
The nursing were very efficient and helped explain the procedures that would be happening but they were not well briefed on our individual case and did not know who we were.
What specific things went wrong at this clinic?
- Failed to call with results
How was your experience with Victoria Maclin?
Dr. Maclin was very caring and considerate of our emotions surrounding the process. At times it did feel that she was so concerned about how emotionally strained we were that she sugar-coated our situation and left larger expectations than were possible with our diagnosis.
What one piece of advice would you give a prospective patient of Victoria Maclin?
Do not make decisions in the moment through every appointment. Take time to return home and go over all the information methodically, with the emotion detached.
Describe the protocols Victoria Maclin used in your cycles and their degree of success.
We started off the injectables with her traditional dosage of Gonal-F and Menopur. During the course of the stimulation period I reacted very strongly to the medication (no female infertility cause) and dosage of the medication was immediately adjusted down, with cetrotide added in early.
The embryos from this cycle were much worse than to be expected for a couple our age and it was determined that this quick drop in hormones weakened the egg quality and thus harmed the chance our embryos had.
It is a concern of mine that she did not take my age (24) and lack of fertility problems into concern when she planned my protocol. It did not feel like it was tailored to me and my situation.
Describe the costs associated with your care under Victoria Maclin.
A round of IVF/ICSI is estimated 10,550 plus the cost of medications with additional FET at $3900 +medication costs. Freezing of embryos is $500 if put in the cryofreezer all on one day, $750 if they are put in over the course of two separate days.