Fertility Wellness Institute of Ohio

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture: OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication is not offered: Not Offered
Mason
6396 Thornberry Ct.
Mason, OH 45040-7815
(513) 326-4300
On a scale from 0-10, how likely are you to recommend Fertility Wellness Institute of Ohio to a friend?
Strongly recommend: 310
3 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
10
Average Doctor Score
1 doctor
3 assessments
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
?
Treatment
6 IUI, 2 IVF
Diagnosis
Endometriosis, Male Factor, Poor Egg Quality, Uterine Fibroids
10
The staff is very friendly, supportive, and encouraging. We worked closely with Grace through the IVF process. She really made us feel like a member of the family. She took calls/texts anytime of the day when we have questions/concerns about meds. She even sent supportive texts on procedure days. The staff truly cares and made us feel at ease every time we walked in the door...
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Age
28 - 29
Treated
2015 - 2016
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 2 IVF
Diagnosis
Endometriosis, Male Factor, Poor Egg Quality, Uterine Fibroids
10
Describe your experience with Fertility Wellness Institute of Ohio.
The clinic is extremely professional. The admin staff is friendly, compassionate, and takes time to get to know you by name. The faculty is very clean, comfortable, and welcoming.
During treatment, did you feel like you were treated like a number or a human?
The staff knew me by name right away. So friendly! Dr. Chin has very nice bedside manner. He acts like a friend who just gets you and a doctor at the same time.
Describe your experience with your nurse.
The staff is very friendly, supportive, and encouraging. We worked closely with Grace through the IVF process. She really made us feel like a member of the family. She took calls/texts anytime of the day when we have questions/concerns about meds. She even sent supportive texts on procedure days. The staff truly cares and made us feel at ease every time we walked in the door.
How was your experience with NeeOo Chin?
We have been under the care of Dr. Chin for 2 ½ years. From day one, he felt like someone we could put all of our trust in and hasn’t disappointed. Dr. Chin really takes the time to listen to your concerns and uses his knowledge to diagnose what the issues really are. He tries his best to achieve a successful pregnancy. It is almost unheard of to be completely under the care of only one doctor during this infertility journey. Dr. Chin does it all. He did all my surgeries, IUI & IVF weekly/daily monitoring, IUI & IVF procedures and acupuncture. Although we have not gotten our miracle yet, we have gotten better and better results with each cycle. Dr. Chin watched closely and adjusted my meds based on how my body was responding to them. Through this challenging process, Dr. Chin has felt like not only a doctor but a friend. He made a personal call after my surgery at 10pm to check up on me. After our last IVF which ended in a chemical pregnancy, you could see how disappointed Dr. Chin was that this didn’t stick and showed much compassion for our feelings. Can’t say enough good things about him.
What one piece of advice would you give a prospective patient of NeeOo Chin?
Do your research and ask lots of questions. Dr. Chin will answer every single one of them.
Describe the protocols NeeOo Chin used in your cycles and their degree of success.
We started the infertility process by meeting with Dr. Chin to go over our history (to date male factor - low motility and mobility) and talk about the various approaches we could follow to try to become pregnant. He recommended my husband go on a regimen of vitamins (C, B Complex, CO-Q10, Folic Acid, and men's daily) which dramatically increased his sperm quality over time. He also recommended and we completed and HSG dye test to see if there is any concerns of blockage in the Fallopian tubes. This allowed us to understand before going into any treatment potential cause of our issues. After a successful test, we moved forward with three rounds of IUI. Each time Dr. Chin adjusted medicine to aspire for a different outcome and also make me react more favorably, which I did. He then recommended that I receive a laparoscopy to allow us to better understand if there was anything the dye test did not find that was inhibiting our success. We found out I have endometriosis and also had a few cysts that had to be removed. I am thankful he helped us find out that could be part of the problem. After the surgery we did two more rounds of IUI, one of which was a double IUI. Unfortunately we did not get pregnant. After that, Dr. Chin talk to us through the next steps if we wanted to pursue IVF. We felt confident knowing the process and moved forward. In the first round of IVF, we had a good outcome of eggs retrieved, however, the fertilization was not great despite using ICSI. We did not get pregnant after a day three transfer of two eggs. We met with Dr. Chin to review the outcome, and chose to move forward following a slightly different path (tweaks to medication) as we tried to have a successful pregnancy in the second round of IVF. We had better egg quality the second time, were able to freeze one, and completed a day five transfer of two embryos. Unfortunately we did not get pregnant. We met with Dr. Chin and talk through the frozen embryo transfer process and moved forward with our last round of IVF to date. The third round went much better than the first two and we ended with a chemical pregnancy. Although we were disappointed with the outcome, when we met with Dr. Chin to review the results he was extremely disappointed, compassionate, and helped us to understand our potential options going forward which could include donor egg or sperm. Although we have not made a decision to do another round of IVF, we are completely confident with Dr. chin and will return to him if we choose to move forward in that direction. Medications used for IUI: Clomid, Letrozole (not at same time - different rounds) Medications used for IVF: Lupron, Menopur, Follistim, Ovidel, Progesterone in Oil, Progesterone Suppositorys
Describe the costs associated with your care under NeeOo Chin.
Acupuncture was $150 the first time and a $100 thereafter. Cost for treatment, IUIs, and IVFs depended on our personal eligibility for insurance (plan changed positively during this time period).
10
Doctor
NeeOo Chin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Wellness Institute of Ohio
Mason
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2016
Success with this Doc
Yes
Treatment
8 IUI
Diagnosis
Endometriosis, Male Factor
10
All of Dr. Chin's staff [at Fertility Wellness Institute of Ohio] were always easy to talk with, available to answer questions and genuinely invested in our progress!.... The setting is very comfortable. The staff quickly learn who you are and remember everyone your arrive...Not only dose he provide fertility treatment but he also does the Accupuncture and would take time to ensure the whole boy was in good health. I have never felt more comfortable with a doctor... I loved the Dr. Chin did not use trigger shots for ovulation and went strictly by ultrasound to determine when I would naturally ovulate. Less meds to me the better!
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Age
36
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI
Diagnosis
Endometriosis, Male Factor
10
Describe your experience with Fertility Wellness Institute of Ohio.
All of staff are inviting, available and always willing to answer questions. The setting is very comfortable. The staff quickly learn who you are and remember everyone your arrive.
During treatment, did you feel like you were treated like a number or a human?
Dr. Chin and his staff always took time to answer any questions and expressed real concentrate for us and how we were doing
Describe your experience with the nursing staff.
All of Dr. Chin's staff were always easy to talk with, available to answer questions and genuinely invested in our progress!
How was your experience with NeeOo Chin?
Dr. Chin really cares about what he is doing. He is compassionate and genuinely engaged in you and your treatment. Every visit all my questions were answered and time was always taken by Dr. Chin to know how we were doing outside of fertility as well. Not only dose he provide fertility treatment but he also does the Accupuncture and would take time to ensure the whole boy was in good health. I have never felt more comfortable with a doctor.
What one piece of advice would you give a prospective patient of NeeOo Chin?
Be patient
Describe the protocols NeeOo Chin used in your cycles and their degree of success.
I switched to Dr. Chin after a not so positive experience with another RE. I felt something was being missed and was being pushed into IVF. After 1 meeting with Dr. Chin I felt so much better and a couple months later had laparoscopic surgery for endometriosis, which turned out to be stage 2. We then did 1 cycle of IUI with letrozole which needed in chemical pregnancy. This was hopeful for me though because we had 5 IUIs before with no luck. We tried clomid for second IUI with Dr. Chin but I did not have as many follicles that round and had a negative pregnancy test. The third round we returned to letrozole with IUI and had a positive pregnancy test in January 2017! I loved the Dr. Chin did not use trigger shots for ovulation and went strictly by ultrasound to determine when I would naturally ovulate. Less meds to me the better!
10
Doctor
NeeOo Chin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Wellness Institute of Ohio
Mason
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Tubal Blockage
10
The nurses [Fertility Wellness Institute of Ohio] were very knowledgeable, very easy to talk to and called back in a timely manner.... Love the early apt times - was able to go in before work.... I went through one round of clomid and IUI once.The cost was a couple thousand between medication, ultrasounds & procedures. Only downfall was payment was required at time of service, not billed to you.... He [Dr. Chin] always knew what was going on. He is down to earth, open and up front ever step of the way.
+ Read more
Age
Treated
Success with this Doc
No
Race
European, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Tubal Blockage
10
Describe your experience with Fertility Wellness Institute of Ohio.
Love the early apt times - was able to go in before work. I had surgery to remove the tubal pregnancy on a Thursday only to find out the following Wednesday I also had one in the other side. I went to the ER because of severe pain, Dr. Chin's office was closed but my husband left a message. He called back very quickly and even spoke with the doctors in the ER to find out what was going on. A CT Scan, X-Ray, blood work & a urine sample were all done at the hospital and they were going to send me home saying they couldn't find any thing wrong with me. It was Dr. Chin who asked if they took a pregnancy test, which was NO he insisted they do one and that was how we found out of the 2nd tubal. Dr. Chin was in the middle of putting a new bed together for his child but left to come do an emergency surgery on me. The hospital was close but they had someone waiting at the door for me and the team ready to go when I got there. After the surgery he came in and spoke to my family and the following day he personally called to check on me.
During treatment, did you feel like you were treated like a number or a human?
I knew going into the IUI process that I had Tubal Blockage in my right tube. I chose to try IUI before IVF due to the cost. Unfortunately the outcome resulted in a tubal pregnancy in both my right & left tube. The way Dr. Chin treated me during and after my surgery was beyond what I could have asked for. He provided me with the facts but also was caring and took my feeling into account. I didn't feel like a random person when I came into his office.
Describe your experience with the nursing staff.
The nurses were very knowledgeable, very easy to talk to and called back in a timely manner.
How was your experience with NeeOo Chin?
At my primary OB doctor I always felt like a 1st time patient when I came in, even after 10+ years being with them. I don't expect them to remember everything about me but at least read my chart. With Dr. Chin it was never like that. He always knew what was going on. He is down to earth, open and up front ever step of the way. He would explain thing and sometime re-explain in some cases when needed.
What one piece of advice would you give a prospective patient of NeeOo Chin?
Expect blunt, honest answers. He doesn't sugar coat it and I LOVE that about him.
Describe the protocols NeeOo Chin used in your cycles and their degree of success.
During my clomid cycle & the shots I took, he made it clear to make sure I took the medication at the same time. He explain what the outcomes could be, what to expect from the medication. He is always himself but also connects with the way you are for example, made jokes to my husband about what to expect with the medication as well, to keep the situation lite; which is exactly how we are. It's a very serious situation but I also need the humor to relax and he did exactly that.
Describe the costs associated with your care under NeeOo Chin.
My insurance does not cover anything regarding infertility I went through one round of clomid and IUI once.The cost was a couple thousand between medication, ultrasounds & procedures. Only downfall was payment was required at time of service, not billed to you.
10
Doctor
NeeOo Chin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Wellness Institute of Ohio
Mason
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less