Fertility Specialists of Texas

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Dallas
8230 Walnut Hill Lane
Dallas, TX 75231
214-750-5500
Frisco
5757 Warren Parkway
Frisco, TX 75034
214-618-2044
Grapevine
1601 Lancaster Drive
Grapevine, TX 76051
817-251-3553
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On a scale from 0-10, how likely are you to recommend Fertility Specialists of Texas to a friend?
Strongly recommend: 8Neutral: 5Don't recommend: 28.5
15 assessments
  • 53% Strongly recommend (9-10)
  • 33% Neutral (7-8)
  • 13% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
292
Annual Cycles National Avg.
344
15 assessments
10
Age
31 - 34
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
2 IVF, 1 Embryo Freezing
Diagnosis
PCOS, Uterine Fibroids
10
The Dallas and Frisco offices are incredibly busy. Wait times can be long. Nurses are great! Phlebotomists are incredible. Charlotte in the Frisco office is great at difficult blood draws. Other doctors in the practice are awesome as well!! The embryologist, Dr. Guerrero is one of my all time favorite people....Kelly is the most amazing nurse I've ever had. She truly loves her patients and is familiar with their treatment cycle. After not seeing her for about a year she recognized me in a public setting and ran to embrace me. A truly incredible nur
+ Read more
Age
31 - 34
Treated
2013 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IVF, 1 Embryo Freezing
Diagnosis
PCOS, Uterine Fibroids
10
Describe your experience with Fertility Specialists of Texas.
The Dallas and Frisco offices are incredibly busy. Wait times can be long. Nurses are great! Phlebotomists are incredible. Charlotte in the Frisco office is great at difficult blood draws. Other doctors in the practice are awesome as well!! The embryologist, Dr. Guerrero is one of my all time favorite people.
During treatment, did you feel like you were treated like a number or a human?
I was always treated warmly but felt not important during the time we waited to find out if our ectopic pregnancy was viable.
Describe your experience with your nurse.
Kelly is the most amazing nurse I've ever had. She truly loves her patients and is familiar with their treatment cycle. After not seeing her for about a year she recognized me in a public setting and ran to embrace me. A truly incredible nurse!!
How was your experience with Jerald Goldstein?
Dr. Goldstein is quirky and slightly antisocial, but is incredibly intelligent, compassionate and dedicated. He's sometimes hard to understand, due to a slight speech impediment. However, he's highly skilled and I'm astounded by his knowledge in his field. He's an incredible physician and truly loves his patients and his practice.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
If you want the best, Dr. Goldstein is exactly that. If you're needing a hand holder, he's probably not going to be a fit, personality wise. He has great compassion, but is more clinical in his approach. However, his nurses are incredible at filling the gap.
10
Doctor
Jerald Goldstein
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Dallas
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
8
Dr noorhasan [at Fertility Specialists of Texas] is knowledgable and knows her limitations as well. We do not present as a typical infertility case, and rather than continue on the same course of treatment, she has recommended a third opinion that is not standard of care knowing that it could help us achieve our goal of having a baby. She has also presented us with other options for treatment such as using a gestational carrier should we choose to go that route instead.
+ Read more
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
8
Describe your experience with Fertility Specialists of Texas.
This clinic has a very strong embryology lab and team.
During treatment, did you feel like you were treated like a number or a human?
Dr. Noorhasan and her staff are respectful of my privacy and give specific instructions for each phase of my visits. She has managed my miscarriages with the utmost care and tact.
How was your experience with Dorette Noorhasan?
Dr noorhasan is knowledgable and knows her limitations as well. We do not present as a typical infertility case, and rather than continue on the same course of treatment, she has recommended a third opinion that is not standard of care knowing that it could help us achieve our goal of having a baby. She has also presented us with other options for treatment such as using a gestational carrier should we choose to go that route instead.
Describe the protocols Dorette Noorhasan used in your cycles and their degree of success.
IVF with ICSI and PGS testing of our embryos. We already had done IVF and were unsuccessful so it made sense to try again with more information about our embryos. We still did not achieve our goal of having a baby but it appears that I may not be able to carry a baby due to uterine issues that are unknown at this point.
8
Doctor
Dorette Noorhasan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Fertility Specialists of Texas
Dallas
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF, Donor Sperm
Diagnosis
Tubal Blockage, Uterine Fibroids
10
They [Fert Specialists of TX] have a lot of patients so the wait time can vary. If you need time to talk they will definately give you time for questions or concerns...Everyone knew me by name. And were always pleasant...[nurse] Jamie always responded quickly. She answered my questions. They knew me by name. When i lost my babies Jamie called me after hours to let me know she was thinking of me...
+ Read more
Age
37
Treated
2016
Success with this Doc
Yes
Race
Black or African-American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
Tubal Blockage, Uterine Fibroids
10
Describe your experience with Fertility Specialists of Texas.
They have a lot of patients so the wait time can vary. If you need time to talk they will definately give you time for questions or concerns.
During treatment, did you feel like you were treated like a number or a human?
Dr Noorhassan was always comforting. She never sugar coated anything. Everyone knew me by name. And were always pleasant
Describe your experience with your nurse.
Jamie always responded quickly. She answered my questions. They knew me by name. When i lost my babies Jamie called me after hours to let me know she was thinking of me.
How was your experience with Dorette Noorhasan?
Dr Noorhasan was always easy to talk to. She answered my questions, she was always concerned about my feelings and mental state during the process. She laughed with me and she show compassion when I lost my twins at nine weeks. She reassured me that I did nothing wrong.
What one piece of advice would you give a prospective patient of Dorette Noorhasan?
The advice i would give to stay positive and be patient.
Describe the protocols Dorette Noorhasan used in your cycles and their degree of success.
I am not sure of the protocol name, but I think it was Agonists. I took Ganirellix 6 boxes, menopur, lupron, follistim 900 iu and 300 iu progesterone, baby aspirin. Estrogen pills
Describe the costs associated with your care under Dorette Noorhasan.
15300
10
Doctor
Dorette Noorhasan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Dallas
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
2 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
Male Factor, Unexplained
9
The clinic [Fertility Specialists of Texas] offered military discount which was greatly appreciated...If you call the front desk, they are extremely helpful. I had great experience with the billing department. I love this clinic...The staff knew my name and I never felt like they were just talking from my chart, they knew my diagnosis and story...I couldn't have asked for a better nurse. Jami was quick to answer all my questions and explain everything with much detail. When we got bad news she knew just how to tell us and what to do next. I am so thankful for her and her skill.
+ Read more
Age
Treated
Success with this Doc
2 Eggs Frozen
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 Egg Freezing
Diagnosis
Male Factor, Unexplained
9
Describe your experience with Fertility Specialists of Texas.
If you call the front desk, they are extremely helpful. I had great experience with the billing department. I love this clinic.
During treatment, did you feel like you were treated like a number or a human?
The staff knew my name and I never felt like they were just talking from my chart, they knew my diagnosis and story. My nurse, Jami, and Dr. Noorhasan knew my husband and me and really care about results and outcomes
Describe your experience with your nurse.
I couldn't have asked for a better nurse. Jami was quick to answer all my questions and explain everything with much detail. When we got bad news she knew just how to tell us and what to do next. I am so thankful for her and her skill.
How was your experience with Dorette Noorhasan?
Dr. Noorhasan is friendly but can be stern. She tells you all risks and is not afraid to tell you when your decision is not best for optimal outcome. She performed all tests and my egg retrieval. I had to reschedule my embryo transfer because I was activated by the military and she was very concerned and helpful.
What one piece of advice would you give a prospective patient of Dorette Noorhasan?
She is about to leave Fertility Specialist of Texas so you will not be able to choose her as a dr but I recommend the clinic!
Describe the costs associated with your care under Dorette Noorhasan.
The clinic offered military discount which was greatly appreciated, compared to other clinics it was comparable and even cheaper than others.
8
Doctor
Dorette Noorhasan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fertility Specialists of Texas
Dallas
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
?
Treatment
3 IVF
Diagnosis
7
They [Fert Specialists of TX - Frisco] really try to alleviate stress from the patient. Appointments are seems on time for the most part, they helped tremendously when dealing with insurance. Very understaning group. When you call the clinic, someone answers and they help right away...My main nurse was great. Responded promptly and practically anticipated my needs more of the time. She also gave me hugs during specific appointments....like egg retrieval day, transfer day...
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF
Diagnosis
7
Describe your experience with Fertility Specialists of Texas.
They really try to alleviate stress from the patient. Appointments are seems on time for the most part, they helped tremendously when dealing with insurance. Very understaning group. When you call the clinic, someone answers and they help right away.
During treatment, did you feel like you were treated like a number or a human?
She's determined to meet our goal, and for any appointments she always lets me ask questions without feeling rushed.
Describe your experience with your nurse.
My main nurse was great. Responded promptly and practically anticipated my needs more of the time. She also gave me hugs during specific appointments....like egg retrieval day, transfer day. She was very excited when our first beta came back positive.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Rebecca Chilvers?
She's very thorough and smart, sometimes she seems a bit busy bouncing from appointment to appointment, but I can tell she handles that very well. Even with my smallest appointments where a nurse could handle it, she's usually there.
What one piece of advice would you give a prospective patient of Rebecca Chilvers?
Ask questions and voice your thoughts.
Describe the protocols Rebecca Chilvers used in your cycles and their degree of success.
3 rounds of IVF, with no fertility problems, we are strictly doing this for PGD. Round 1 was a simple protocol that produced 6 eggs, but 4 made it to blast/testing. Since we are doing PGD, we went into another cycle to batch 2 months later. We upped the meds a bit, got 11 eggs, but again 4 made it to blast. Of the 8 genetically tested for our disease and PGS, 2 were healthy. After miscarrying 1 @ 8 weeks along, we decided to do another fresh cycle. We upped the dosage again, yeilding 11 eggs, but sadly 8 were severely immature leaving us with only 3 to work with. From those 3, 2 made it to blast. We are gearing up for another round to batch.
Describe the costs associated with your care under Rebecca Chilvers.
Depending on where we were with our copay, my ultrasounds/labwork visits were $180 until my deductible was met, then it became $45. We did have to pay out of pocket for 1 egg retrieval , it was $9750. THe most recent retrieval was covered, but our copay was $900
8
Doctor
Rebecca Chilvers
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
32
Treated
2016
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Other
6
Tiecha [a nurse at Fertility Specialists of TX]- I do not feel as though she has much compassion or sympathy. She is not very warm. She is also not very prompt at returning emails in a timely manner. But if a problem arises she does get it handed quickly. I really like Brandi at the office. She is very sweet, unfortunately she works under another doctor in the practice and not Dr. Goldstein anymore.
+ Read more
Age
32
Treated
2016
Success with this Doc
No
Race
European, Latino
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Other
6
Describe your experience with Fertility Specialists of Texas.
I like that they have different locations so it makes the clinic more accessible. It is a clean clinic.
During treatment, did you feel like you were treated like a number or a human?
It would be nice to receive a phone call from Dr. Goldstein when something does not go as planned such as a miscarriage. A follow up call would be nice. He also tends to ask the same questions over and over as if he does not remember you.
Describe your experience with your nurse.
Tiecha- I do not feel as though she has much compassion or sympathy. She is not very warm. She is also not very prompt at returning emails in a timely manner. But if a problem arises she does get it handed quickly. I really like Brandi at the office. She is very sweet, unfortunately she works under another doctor in the practice and not Dr. Goldstein anymore.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to order appropriate test
How was your experience with Jerald Goldstein?
Dr. Goldstein does have a stutter or speech impediment so you have to be patient with him. I do like that he advocates for acupuncture. He is also open-minded if you request additional medications that you think may help in the treatment plan. I do not like that he sometimes asks the same questions as if he does not remember your protocol or history.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Do not be afraid to ask questions and be your own advocate
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
Two weeks of birth control before stims starting on CD2. Follistim 150-300 and Menopur 75-150. I also used omnitrope which is something I asked for to possibly help with egg quality. My estrogen levels were high so we used lupron as a trigger instead of Novarel which is what we were going to originally use. For FET I used lupron, estradiol tablets, antibiotics, and baby aspirin. I also used PIO with a sesame base- I had an allergic reaction so had to ask to be switched to PIO in ethyl oleate. I ended up with 3 embryos to freeze out of 11 eggs collected.
Describe the costs associated with your care under Jerald Goldstein.
I do not have the information with me but I believe the cost of IVF is around $15,000. Not including medications.
6
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Uterine Fibroids
10
The clinic [Fert Specialists of TX] is very busy and in high demand. They are extremely timely with appointments and try their best to stay on time...I cannot say enough about the nurses at the Frisco office! Brandy was amazing at explaining all of my shots and meds and she was also available anytime I had a question. Teicha completed one of my retrievals with me and was absolutely amazing! Angie did a few of my scans and she always took her time and would show me clearly what she was seeing. The nurses were just as important as the dr. They truly hire the best.
+ Read more
Age
36
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Uterine Fibroids
10
Describe your experience with Fertility Specialists of Texas.
The clinic is very busy and in high demand. They are extremely timely with appointments and try their best to stay on time.
During treatment, did you feel like you were treated like a number or a human?
Dr Goldstein always took the time to answer every question I had and he would throughly explain each process.
Describe your experience with your nurse.
I cannot say enough about the nurses at the Frisco office! Brandy was amazing at explaining all of my shots and meds and she was also available anytime I had a question. Teicha completed one of my retrievals with me and was absolutely amazing! Angie did a few of my scans and she always took her time and would show me clearly what she was seeing. The nurses were just as important as the dr. They truly hire the best.
How was your experience with Jerald Goldstein?
My experience with Dr Goldstein was very good even though our first cycle was not successful. He meet with my husband and I and took his time with us planning our next cycle and really explaining to us the odds. We knew going in that my age (36) played a factor and he fully explained every detail. We could not be happier with him.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Go in with an open mind and from personal experience don't start the process unless you are committed to at least 3 tries at IVF for one successful pregnancy.
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
Dr Goldstein upped my menopur during the 2nd cycle but all other drugs remained the same.
Describe the costs associated with your care under Jerald Goldstein.
If I remember correctly the drugs and procedures were approximately 18K each.
10
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 35
Treated
2012 - 2015
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF, 2 Egg Freezing
Diagnosis
Unexplained
10
Being our second doctor for IVF, we felt like we were at a 5 star spa/facility. Everyone was so kind, helpful and generous from our previous experience. And the atmosphere was calming and non-stressful. It made the whole process easier and more relaxing than before during an already extremely stressful situation.
+ Read more
Age
32 - 35
Treated
2012 - 2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 2 IVF, 2 Egg Freezing
Diagnosis
Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
HUMAN. Being our second doctor for IVF, we felt like we were at a 5 star spa/facility. Everyone was so kind, helpful and generous from our previous experience. And the atmosphere was calming and non-stressful. It made the whole process easier and more relaxing than before during an already extremely stressful situation.
Describe your experience with your nurse.
I formed a quick bond with both of my primary nurses during both times I was under Dr. Goldstein's care. One of which is no longer there. They made me feel like I was first on their list and answered any and all questions I had. They are pretty easy to get a hold of via phone or email. I am still friends with each of them today.
How was your experience with Jerald Goldstein?
Overall, we were very happy with his knowledge and manner during our time under his care. We had to ask questions but he was willing to answer all questions we had and further explain what we didn't understand. He never seemed in a hurry to see the next patient.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
To ask questions and not be intimidated by him. He is really smart and has been in this field a long time, he knows what he is doing and has surrounded himself by a great staff.
Describe your experience with your monitoring appointments.
I live out of state so the doctor allowed me to do my monitoring with my local OBGYN. That made a tremendous difference in my stress level during their care.
10
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Uterine Fibroids, Unexplained
10
Busy clinics [Fertility Specialists of Texas], but incredibly private. Convenient locations throughout the metro. Additional physicians available at all times. Provide additional support through referrals for support groups, counseling, and acupuncture. Offer a wonderful meditation on procedure days.... Kelly and the entire nursing team were incredible. We were walked through all the injections and felt so confident in our ability to administer at home. Anytime we had questions or something was happening that caused panic or stress, they returned phone calls really quickly.
+ Read more
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Uterine Fibroids, Unexplained
10
Describe your experience with Fertility Specialists of Texas.
Busy clinics, but incredibly private. Convenient locations throughout the metro. Additional physicians available at all times. Provide additional support through referrals for support groups, counseling, and acupuncture. Offer a wonderful meditation on procedure days.
During treatment, did you feel like you were treated like a number or a human?
Dr. Chilvers always took the time to thoroughly explain the science behind what we were trying and the process. But, she never lost site of the emotional aspects of infertility treatments and made sure that my spouse and I were doing well through everything.
Describe your experience with your nurse.
Kelly and the entire nursing team were incredible. We were walked through all the injections and felt so confident in our ability to administer at home. Anytime we had questions or something was happening that caused panic or stress, they returned phone calls really quickly.
How was your experience with Rebecca Chilvers?
Dr, Chilvers is an amazing physician who treats you with compassion while thoroughly explaining the process, risks, potential outcomes, etc. She always ensures understanding before moving forward. She focuses on both the patient and the spouse to help couples make decisions that are informed and best for each individual family.
What one piece of advice would you give a prospective patient of Rebecca Chilvers?
Ask any question you have regarding your prognosis and treatment. She will make sure you are comfortable with everything and well informed.
Describe the costs associated with your care under Rebecca Chilvers.
Bundled payment for IVF that included all visits, procedures, and monitoring. Medications were always separate.
10
Doctor
Rebecca Chilvers
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
26
Treated
2013
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor, Unexplained
7
We loved the nurses. The front staff was less nice as all they cared about was taking our credit card.
+ Read more
Age
26
Treated
2013
Success with this Doc
No
Race
Native American
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Unexplained
7
During treatment, did you feel like you were treated like a number or a human?
She left a little information for us and speed through everything so fast that we felt like if we werent able to ask questions. we loved the nurses. the front staff was less nice as all they cared about was taking our credit card.
Describe your experience with your nurse.
The nurses were so friendly and remembered you.... took interest in our cycle! it made it seem less stressful talking it out while giving blood all the time
How was your experience with Rebecca Chilvers?
My husband and I went in just finding out that he has 0% morphology when we met Dr. Chilvers.... she took in our ages and my miscarriage history only went over a little of my family history... basically drew out our conception chances on the back of our semen analysis paper. tellings us we were so young I at the time was 26 and DH was 33. that our chances are super high and nothing to worry about. she ordered little medication which I ended up needing to order more towards the end of stims. I got OHSS and they almost cancelled my cycle. we ended up going forward with the Egg Retrieval. We on our own decided we wanted to use ICSI and we are glad we did. we both truly liked Dr. Chilvers... she was just very new to the IVF world and seemed inexperienced. She did do out WTF appointment after and only recommended IVF ICSI again. She did call a few weeks after to check in on us.
What one piece of advice would you give a prospective patient of Rebecca Chilvers?
Make sure she goes over everything with you slowly. We did visit her over two years ago so I'm sure shes a pro now!
6
Doctor
Rebecca Chilvers
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
28
Treated
2015
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Tubal Blockage
8
He [Dr. Goldstein] addressed the medical side but validated that what we were going through wasn't easy and he cared about physical and emotional. The only down side is that every time we go in, it seems like he forgets who we are and needs to go over our whole chart to remember.
+ Read more
Age
28
Treated
2015
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI
Diagnosis
Tubal Blockage
8
During treatment, did you feel like you were treated like a number or a human?
I felt like he was able to put emotion to what we were going through. He addressed the medical side but validated that what we were going through wasn't easy and he cared about physical and emotional. The only down side is that every time we go in, it seems like he forgets who we are and needs to go over our whole chart to remember.
How was your experience with Jerald Goldstein?
He is very knowledgable! After 3 other fertility doctors who weren't able to solve our problem, he figured it out at consult and had we scheduled for surgery a week later. I have waited to be seen by him, but I trust him and will continue my care with him!
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Be patient, be prepared to review your history several times. I believe he is taking it all in and that helps him make a decision.
8
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Educational Resources
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10
Age
30
Treated
2016
Success with this Doc
Yes
Treatment
IVF, Donor Eggs, Surrogacy
Diagnosis
10
Super friendly staff [Fertility Specialists of Texas] and everyone was really excited and supportive throughout the whole process....It's a very nice space and it was easy to deal with any issues that came up with their staff. Very direct and communicative. We were always able to reach the person we needed to within a few hours of calling...He's [Dr. Goldstein] great - very smart and direct but lets you make decisions based on the information that he presents. We felt like he cared about our process and he was supportive throughout and always available to answer questions or concerns we might have had
+ Read more
Age
30
Treated
2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs, Surrogacy
Diagnosis
10
Describe your experience with Fertility Specialists of Texas.
It's a very nice space and it was easy to deal with any issues that came up with their staff. Very direct and communicative. We were always able to reach the person we needed to within a few hours of calling.
During treatment, did you feel like you were treated like a number or a human?
Super friendly staff and everyone was really excited and supportive throughout the whole process.
How was your experience with Jerald Goldstein?
He's great - very smart and direct but lets you make decisions based on the information that he presents. We felt like he cared about our process and he was supportive throughout and always available to answer questions or concerns we might have had.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Don't hesitate! He's a great Doctor.
10
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
35 - 37
Treated
2014 - 2016
Success with this Doc
No
Treatment
2 IUI, 4 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
7
[Fert Specialists of TX] Strengths - Great practice with talented doctors and nurses. Top notch equipment and lab. Weaknesses - too many patients resulting in less personalized care...[nURSE] Very organized, Smart, and knows her stuff. She was an active contributor of my care during my cycle. I sometimes only saw the doctor when the doctor was doing transfers or retrievals....Overall a ... pleasant practice but I believe they see too many patients resulting in less attention per patient.
+ Read more
Age
35 - 37
Treated
2014 - 2016
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 4 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
7
Describe your experience with Fertility Specialists of Texas.
Strengths - Great practice with talented doctors and nurses. Top notch equipment and lab. Weaknesses - too many patients resulting in less personalized care
During treatment, did you feel like you were treated like a number or a human?
I didn’t see him a lot and felt he wasn't an active part of my care.
Describe your experience with your nurse.
Very organized, Smart, and knows her stuff. She was an active contributor of my care during my cycle. I sometimes only saw the doctor when the doctor was doing transfers or retrievals.
How was your experience with Satin Patel?
Very smart doctor. Great bedside manner but sees too many patients at a time. His travels were sometimes in the middle of a cycle causing me to see other doctors and nurses that were unfamiliar with my care. Overall a good doctor and pleasant practice but I believe they see too many patients resulting in less attention per patient.
What one piece of advice would you give a prospective patient of Satin Patel?
Ask questions and don't be afraid to ask for a meeting with him if you don't see him at an appt. He will call you back sometimes at home to make sure all your questions are answered.
Describe the protocols Satin Patel used in your cycles and their degree of success.
Birth Control, Follistim 300 and Menopur 300 and Ganirelix. Trigger with Ovidrel then Progesterone in Oil
Describe the costs associated with your care under Satin Patel.
My insurance covered most IVF procedures at 100%. Policy is out of Maryland. IVF limit $15,000 meds $5,000.
7
Doctor
Satin Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fertility Specialists of Texas
Grapevine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
38
Treated
2016
Success with this Doc
?
Treatment
1 Egg Freezing, IVF, Surrogacy
Diagnosis
9
[Fert Specialists of TX - G'vine] Everything from egg retrieval to transfer to surrogate was 21,000...Right before my egg retrieval they couldn't find my SO paperwork allowing his sperm to be freezed....They called me everyday to inform me of my bloodwork. Answered any questions I had....Everything was very smooth. They walked us through the process....From the first time I saw Dr. Patel he took his time with us and did not make us feel rushed. He took time with our surrogate and when we had a miscarriage he stayed positive and explained what we should do next.
+ Read more
Age
38
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing, IVF, Surrogacy
Diagnosis
9
Describe your experience with Fertility Specialists of Texas.
I do not have any negatives
During treatment, did you feel like you were treated like a number or a human?
Like a human because he took time to explain things and didn't feel rushed
Describe your experience with your nurse.
They called me everyday to inform me of my bloodwork. Answered any questions I had.
What specific things went wrong at this clinic?
  • Lost paperwork
How was your experience with Satin Patel?
From the first time I saw Dr. Patel he took his time with us and did not make us feel rushed. He took time with our surrogate and when we had a miscarriage he stayed positive and explained what we should do next.
What one piece of advice would you give a prospective patient of Satin Patel?
Everything was very smooth. They walked us through the process.
Describe the protocols Satin Patel used in your cycles and their degree of success.
I don't remember exactly. I was on menpur and gonal f for two weeks.
Describe the costs associated with your care under Satin Patel.
Everything from egg retrieval to transfer to surrogate was 21,000
8
Doctor
Satin Patel
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fertility Specialists of Texas
Grapevine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
– Read less
6
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
6
Strength [of Fertility Specialists of Texas, Grapevine] is the technology; weakness is ancillary staff.... Ancillary staff distant, non-empathetic... My nurse is fantastic; the billing department is another story. They called and said I had 9 days to pay $22,000. ... I was never told the name of the protocol used but for the next round of treatment I know it is an alternative protocol utilizing HGH.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
6
Describe your experience with Fertility Specialists of Texas.
Strength is the technology; weakness is ancillary staff.
During treatment, did you feel like you were treated like a number or a human?
Ancillary staff distant, non-empathetic
Describe your experience with your nurse.
My nurse is fantastic; the billing department is another story. They called and said I had 9 days to pay $22,000. To me that is ridiculous.
How was your experience with Satin Patel?
He was unable to perform my retrieval due to vacation and prior arrangements. I was not anticipating only seeing him twice today out of all my appointments. He is extremely knowledgeable and confident, however due to the expansion and volume of patients I felt like a dollar sign.
What one piece of advice would you give a prospective patient of Satin Patel?
Be aware he will NOT be there for all appointments.
Describe the protocols Satin Patel used in your cycles and their degree of success.
I was never told the name of the protocol used but for the next round of treatment I know it is an alternative protocol utilizing HGH.
Describe the costs associated with your care under Satin Patel.
$22,000
6
Doctor
Satin Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Fertility Specialists of Texas
Grapevine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less