Coastal Fertility Specialists

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Bluffton
7 Mallett Way
Bluffton, SC 29910
(843) 548-0058
Lexington
4723 Sunset Boulevard
Lexington, SC 29072
(803) 223-9898
Mount Pleasant
1375 Hospital Drive
Mount Pleasant, SC 29464
(843) 883-5800
Myrtle Beach
1115 48th Avenue North
Myrtle Beach, SC 29577
(843) 839-4766
North Charleston
9225 University Boulevard
North Charleston, SC 29406
843) 972-9444
Wilimington
1500 Medical Center Dr
Wilimington, NC 28401
910-763-9509
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On a scale from 0-10, how likely are you to recommend Coastal Fertility Specialists to a friend?
Strongly recommend: 13Don't recommend: 19.5
15 assessments
  • 93% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 7% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
439
Annual Cycles National Avg.
344
15 assessments
3
Age
36
Treated
2015
Success with this Doc
No
Treatment
5 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
3
Much of the clinic [Coastal Fertility Specialists-Wilmington] was out dated. They needed renovations. Sometimes I felt like my privacy was not a main concern. The staff was friendly, but I feel the doctor used methods that were dated. ... The nurses were always friendly and would respond to me when asked a question or concern... I believe each IUI was around $300
+ Read more
Age
36
Treated
2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
3
Describe your experience with Coastal Fertility Specialists.
Much of the clinic was out dated. They needed renovations. Sometimes I felt like my privacy was not a main concern. The staff was friendly, but I feel the doctor used methods that were dated. I cannot think of anything else here
During treatment, did you feel like you were treated like a number or a human?
We got to know the staff well and felt like more than just a nimber
Describe your experience with the nursing staff.
The nurses were always friendly and would respond to me when asked a question or concern
What specific things went wrong at this clinic?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with William Cooper?
At first we thought he was very thourough, however as time went on, we realized this was not the case. Several tests that should have been done were not. Also some information that he should have told us, he failed to
What one piece of advice would you give a prospective patient of William Cooper?
Research on your own and ask questions
Describe the protocols William Cooper used in your cycles and their degree of success.
We started with Femara alone and that was unsuccessful. He soon after recommended IUI which we did several times. He didn’t really tell us why this was the best option, but we believed he knew what was best. After several failed attempts, we were told about cysts I had on my ovaries. I felt this should have been told to me earlier in the process and by the doctor instead of a nurse.
Describe the costs associated with your care under William Cooper.
I believe each IUI was around $300
3
Doctor
William Cooper
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Coastal Fertility Specialists
Wilimington
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
6 Fertility Medications
Diagnosis
Male Factor
10
My care coordinator [at Coastal Fertility Specialists] is Nurse Kelly and she has been awesome so far. In clinic she was able to answe every question we had or she was able to find an answer before we left the clinic. She helped us find the cheapest way to get our lab work done. She has replied back to every annoying email I have sent her while we wait and has emailed all of our lab orders to us the day we requested since we live two hours away. The nursing staff at our appointment was also amazing. Everyone made us feel very comfortable during a very vulnerable time.
+ Read more
Age
Treated
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 Fertility Medications
Diagnosis
Male Factor
10
Describe your experience with Coastal Fertility Specialists.
As a new patient myself, only having one in clinic visit so far, I only have great things to say. Check in was easy and quick, we were called back within ten minutes of arriving, we never felt uncomfortable. The doctor and clinic were generous enough to waive the freeze fee for us since it was an unexpected decision. I truly have nothing negative to say so far, I hope it stays that way!
During treatment, did you feel like you were treated like a number or a human?
Dr. Slowey was pretty blunt with us to begin with and at first we felt like a number. He didn’t seem to show much empathy of the fact that we wanted to try IUI but it just wasn’t an option according to their clinic. Once we got my husbands semen analysis back and Dr.Slowey saw the drastic decline in numbers and the instant heartbreak his attitude changed. He began to bond with us on a personal level and once we said we would have to pass on IVF because it was out of our price range, he immediately made the decision to freeze my husbands sperm and waived the fee to freeze it. He also waived another fee for one of the tests for us. We realized then that we were not just another number to him, but two people he felt like he can help.
Describe your experience with your nurse.
My care coordinator is Nurse Kelly and she has been awesome so far. In clinic she was able to answe every question we had or she was able to find an answer before we left the clinic. She helped us find the cheapest way to get our lab work done. She has replied back to every annoying email I have sent her while we wait and has emailed all of our lab orders to us the day we requested since we live two hours away. The nursing staff at our appointment was also amazing. Everyone made us feel very comfortable during a very vulnerable time.
How was your experience with Michael Slowey?
At first Dr. Slowey did not seem to show much empathy but as our appointment went on and the discussion of not being able to afford IVF came up how personality shifted. He showed compassion and explained that he knew what it felt like to be in our position. He seems To be incredibly knowledgeable and was able to answer every question we had. Although we have only had one appointment thus far, we are looking forward to our appointments in April and hopefully starting the IVF process then as well. Dr. Slowey made us genuinely feel as though he wanted us to start our family as much as we do ourselves.
What one piece of advice would you give a prospective patient of Michael Slowey?
If male factor infertility (what our case is), be patient. Dr. Slowey will not start the IVF process until both male and female have had labs done, male has had genetic testing done and has gone to see the urology specialist recommended by Dr. Slowey. Very frustrating wait but I can appreciate covering all of the bases.
Describe the costs associated with your care under Michael Slowey.
Initial visit, intrauterine ultrasound, semen analysis, all lab work, all covered by insurance. $400 for anesthesia for egg retrieval. Approx $11,800 for ivf with ICSI. $3,250 for embryo biopsy and PGD/PGS testing. We do not have a cost for medications yet as we are still awaiting for other test results.
10
Doctor
Michael Slowey
Communication
Trustworthiness
Compassion
Explained risks
10
Clinic
Coastal Fertility Specialists
North Charleston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
21 - 25
Treated
2012 - 2016
Success with this Doc
Yes
Treatment
4 Fertility Medications
Diagnosis
PCOS
10
[Coast Fertility Specialists is] Quaint. Clean. Efficient. Dated, but not an issue. Overall fine...[Nurses are] Always friendly. Always had my charts ready. Super quick with blood draws and urine tests. Efficient and kind...
+ Read more
Age
21 - 25
Treated
2012 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 Fertility Medications
Diagnosis
PCOS
10
Describe your experience with Coastal Fertility Specialists.
Quaint. Clean. Efficient. Dated, but not an issue. Overall fine.
During treatment, did you feel like you were treated like a number or a human?
Dr Cooper and his staff always we're extremely friendly. They never made me feel rushed. The office was never overcrowded. Everything is very laid back and relaxed. I actually enjoy going there.
Describe your experience with the nursing staff.
Always friendly. Always had my charts ready. Super quick with blood draws and urine tests. Efficient and kind.
How was your experience with William Cooper?
He is extremely intelligent. You can feel it when he walks in the room. He knows exactly what he's going to do the moment he walks in. He knows your case. He knows your treatment. He always has an answer and is confident in his work. I'm a huge fan and trust him whole heartedly.
What one piece of advice would you give a prospective patient of William Cooper?
Tell him everything and let him work his magic.
Describe the protocols William Cooper used in your cycles and their degree of success.
After a slew of hormone panels and doing a 24 hour postcoital sperm analysis (meaning the sperm was sampled from inside of me 24hrs after sex), he knew I had PCOS and needed to start me on medication. I was cycleless, after all. So we started on BCPs and dexamethasone and realized that wasn't the answer (to down stimulate hormones). Provera (10mg 5days to inside period) So we tried Femara 2.5mg with several ultrasounds to check folicular growth. Nothing. Provera (10mg 5days to inside period) Tried 5mg Femara and had excellent follicle growth, but didn't ovulate. Provera (10mg 5days to inside period) Third cycle we did Femara 5mg with an HCG trigger shot. I became pregnant with that third round. I used vaginally inserted suppositories of progesterone from the day I found out I was pregnant (home pregnancy test) until I was 13wks along to be on the safe side. I didn't have low progesterone, but knew it was a potential effect of the PCOS. I wasn't willing to take chances and specifically requested it. I wasn't offered it. He agreed willingly without ever batting an eye. Made me feel good about my request and how willing he was to prescribe it to me.
Describe the costs associated with your care under William Cooper.
$40 co-pay for each visit - included all bloodwork, ultrasounds, etc... $50 for one round of HCG trigger shots.
10
Doctor
William Cooper
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Bluffton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 31
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Unexplained
10
They [Coastal Fertility Specialists] scheduled me very promptly for a consultation, within a month of calling...They handled my insurance with expert adeptness, minimizing our costs and even going above and beyond to help me with a billing issue that arose when I chose to do bloodwork closer to home for one of my betas. The doctors do rotate procedure days, so Dr Slowey did two of my IUIs, but they're both excellent doctors. For my second attempt to conceive, i did my monitoring at a satellite office in Bluffton, which was not nearly as smooth of an experience.
+ Read more
Age
29 - 31
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
10
Describe your experience with Coastal Fertility Specialists.
They scheduled me very promptly for a consultation, within a month of calling. My first go round, I went to the office in Charleston, which was brutal because it was a 2 hour drive there, but the office runs like a well oiled machine and my appointments were always quick and easy. While the drive was rough, the office support system was just what I needed when I was most emotionally vulnerable. They handled my insurance with expert adeptness, minimizing our costs and even going above and beyond to help me with a billing issue that arose when I chose to do bloodwork closer to home for one of my betas. The doctors do rotate procedure days, so Dr Slowey did two of my IUIs, but they're both excellent doctors. For my second attempt to conceive, i did my monitoring at a satellite office in Bluffton, which was not nearly as smooth of an experience. I had to get my blood work done at LabCorps, which often had a 1+ hour wait and usually lost my blood work order so I had to print copies. It was worth it to not drive 2 hours each way but only slightly when I was waiting 1-2 hours for blood work anyway. The experience was much better in the main office than the satellite office.
During treatment, did you feel like you were treated like a number or a human?
Dr Schnor explained the whole process himself, taking time to cover our options and the chances they gave us in his opinion. He then let us choose to do an unmedicated IUI before moving on to meds because I was so nervous about fertility meds, which was in retrospect very supportive of him because I know his success rates for unmedicated IUIs can't be great. When we returned to try to conceive a second child, he was visibly thrilled to meet our son that he helped us conceive and he tailored our plan to maximize insurance coverage while also using the plan that worked the first time (going straight to injectables).
Describe your experience with your nurse.
Jan was empathetic and warm, prompt to respond and helpful in sorting out numerous issues with the lab where I had blood work done. She treated me and my myriad questions with respect and intelligent consideration. I did not like one of the nurses I met with when Jan was out of the office, however, and despite asking not to be assigned to her again, I continued to see her whenever Jan was absent. I cannot remember her name, but she had a way of making my every worry three times bigger (when I mentioned I was nervous about potentially conceiving twins, she started telling me that I had a 30% chance of twins, a 5% chance of triplets and "we've only had one set of quads" - whoa wasn't even thinking about triplets and quads, thanks lady) and making me feel like a cycle had failed before we even started ("Wow, the doctor said you have a 15% chance? That's way higher than we usually see with IUIs! So after this cycle, we will move on to IVF.") She was not my favorite person.
How was your experience with John Schnorr?
Dr Schnorr was always kind and patient, never rushed us. He always explained why we were doing a certain course of treatment, what his recommendations were, and our chances of success. He was direct and honest but also warm in how he discussed our treatment.
What one piece of advice would you give a prospective patient of John Schnorr?
Know that he won't sugar coat things. He'll be kind but he won't give you false hope if he doesn't think you have good chances. And that's a good thing.
Describe the protocols John Schnorr used in your cycles and their degree of success.
We started with unmedicated IUI because I was afraid of fertility drugs as an unexplined infertility patient. He had recommended Femara IUI because he said in his experience people our age with unexplained infertility have a 5% chance per cycle on their own, 5% more with meds, and 5% more with IUI, so he wanted to combine it all for best chance of success. After one failed IUI, we moved on to Femara + Follistim TI cycle to maximize insurance coverage (at the clinic's recommendation). Then we did a Femara + Follistim IUI, and finally we did a Follistim IUI that resulted in a healthy singleton pregnancy. When we returned to conceive again, we did one Follistim TI cycle at the doses that worked the first time, and that resulted in a healthy singleton pregnancy.
Describe the costs associated with your care under John Schnorr.
I seem to remember IUI cycles cost us $900 - $250 for a monitored cycle administrative fee and $650 fee for the IUI (I may not have those numbers perfect, and it was 2014). They did a great job working with our insurance and finding loopholes to get medication and monitoring covered.
10
Doctor
John Schnorr
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Bluffton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
42 - 43
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
10
The care I received [at Coastal Fertility Specialists] was outstanding. Everyone knew my name. We had an assigned nurse, who communicated with us clearly and quickly. Dr. Slowey spent all the time we needed explaining everything we asked, and answered us candidly. He told us what to expect, not falsely positive nor negative. Straight answers, with a lot of compassion and a bit of hope. It's clean, modern and nice. We were always taken on time, never made to wait. It is very discreet. New patients and those coming for a procedure don't cross paths. These guys are really organized! It was as nice as any fancy car showroom I've been to :)
+ Read more
Age
42 - 43
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
10
Describe your experience with Coastal Fertility Specialists.
Since we were (probably) going to be spending the equivalent of a fancy sports car, it seemed only fair that the services and care should be on par, don't you think? Coastal Fertility excels here. We had been to a well known clinic in NY, in a depressing building, with a creepy waiting room. It was cold and scary. The doctor (highly rated by some) was the opposite of compassion. You could tell it was just a business for them. Not so at Coastal. It's clean, modern and nice. We were always taken on time, never made to wait. It is very discreet. New patients and those coming for a procedure don't cross paths. These guys are really organized! It was as nice as any fancy car showroom I've been to :)
During treatment, did you feel like you were treated like a number or a human?
The care I received was outstanding. Everyone knew my name. We had an assigned nurse, who communicated with us clearly and quickly. Dr. Slowey spent all the time we needed explaining everything we asked, and answered us candidly. He told us what to expect, not falsely positive nor negative. Straight answers, with a lot of compassion and a bit of hope.
Describe your experience with your nurse.
The staff was amazing. The followed us on all the ups and downs, cheering us on (discreetly), and being especially sweet when things did not go well. They were always gentle and upbeat. Kelly was a fantastic communicator, always giving me the info when she said she would. I never had to wait. She knew I liked more info, so made sure to provide me with what I wanted to know. No question was too little. She knew our case well, and made sure we got everything we needed.
How was your experience with Michael Slowey?
Dr. Slowey is compassionate and no nonsense. He deals in facts and science, but will also tell you what he doesn't know (and there is a lot the doctors do not know in infertility!). He is not "touchy-feely", but yet is very kind and gentle. We were always getting new bad news (not their fault, just facts) and he never hid from telling us the truth, yet told us gently. He's a great doctor, has a tremendous amount of experience and cares about his patients.
What one piece of advice would you give a prospective patient of Michael Slowey?
Do not expect to fed rainbows - he will tell you the truth, even if it means not having you as a patient. That said, he is also willing to try/test certain theories, but not if he doesn't have any evidence that they will work (and not without making sure you understand what is going on). The staff will give you the hugs - he will give you his expertise, with a mix of hope and compassion too.
Describe the protocols Michael Slowey used in your cycles and their degree of success.
600 IU Ubiquinol for 3 months before starting. IVF 1: micro flare (short Lupron) protocol started with birth control pills Results: suppression did not work, "broke through" Lupron. Cycle cancelled. IVF 2: Antagonist Protocol w/Cetrotide No birth control given (too strong) - used Estrace before stims instead. Results: 6 eggs retrieved, 4 fertilized. Day 3 transfer of 3 embryos (4th arrested on Day 4). Positive pregnancy - saw heartbeat - miscarriage at 9 weeks IVF 3: Antagonist Protocol w/Cetrotide (same as #2) Results: 5 eggs retrieved, 5 fertilized. Day 5 transfer of 3 Morulas (no blastocytes). Remaining 2 arrested Day 5. Negative pregnancy
Describe your experience with your monitoring appointments.
Monitoring was easy and as pleasant as it is ever going to be. We were told to show up in a time frame (for example, between 7:30 and 9am). Once we were there, we never had to wait more than 10 minutes, if that. It seems that they would know in advance their busy times, and if they needed more time with us, would give us a specific time. Monitoring was really efficient.
Describe the costs associated with your care under Michael Slowey.
Drugs were about $6k, and each round of IVF was about 13k. We were a difficult case, with a lot of monitoring.
10
Doctor
Michael Slowey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Unexplained
10
The clinic [Coastal Fertility Specialists] is modern, clean, and comfortable. The staff is attentive, courteous, and do their best to move your appointment along, answer any questions, and make you feel welcomed. The only thing I don't like is the terrible waiting room music - 70s light rock.... My Care Coordinator and the nursing staff are all extremely kind and sweet, and very, very compassionate. Most of them experienced some kind of infertility themselves, and have empathy and understanding of what I'm going through.
+ Read more
Age
34
Treated
2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
10
Describe your experience with Coastal Fertility Specialists.
The clinic is modern, clean, and comfortable. The staff is attentive, courteous, and do their best to move your appointment along, answer any questions, and make you feel welcomed. The only thing I don't like is the terrible waiting room music - 70s light rock.
During treatment, did you feel like you were treated like a number or a human?
Dr. Schnorr explains everything in great detail. Each time we have an appointment to see him, we have to wait longer than we should...and he talks really fast like he's trying to fit it all in, but also end the appointment quickly so he can get back on schedule.
Describe your experience with your nurse.
My Care Coordinator and the nursing staff are all extremely kind and sweet, and very, very compassionate. Most of them experienced some kind of infertility themselves, and have empathy and understanding of what I'm going through.
How was your experience with John Schnorr?
Dr. Schnorr is an excellent, knowledgeable doctor. He explains everything in great detail, and will ask for questions multiple times. He does talk a bit fast though, I always feel rushed at our appointments. When I had some tests done (a dye test of my ovaries and fallopian tubes), he was very kind and made me as comfortable as possible. He is a very upbeat, a straight-shooter, and down to earth.
What one piece of advice would you give a prospective patient of John Schnorr?
Don't let him rush you; ask all the questions you need to make sure you understand.
Describe the protocols John Schnorr used in your cycles and their degree of success.
I was prescribed Gonal F injections, as well as an oral mediation to help promote ovulation (I can't remember the name). My right ovary needs more shots to respond than my left, so dosages are different, depending on which side I'm ovulating from. I would take a trigger shot when it was time to ovulate, and then we'd perform the IUI, with progesterone vaginal inserts to promote implantation. My first IUI resulted in my son in 2016. I naturally conceived in 2017, but it was ectopic and miscarried naturally. I went back to Dr. Schnorr, and we have started IUI treatments (the same course as before) with no success. We are about to begin our 3rd cycle.
Describe the costs associated with your care under John Schnorr.
Testing: bloodwork, thyroid, hormone levels, fallopian tube dye test, sperm count and motility, vaginal ultrasound - approximately $3500 and I was diagnosed with unexplained infertility. My IUIs (meds and insemination) cost between $1000 and $1500, depending on which ovary is active that cycle.
8
Doctor
John Schnorr
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Other
10
The clinic itself [Coastal Fertility Specialists- Mount Pleasant] is set up like a day spa. The staff is extremely nice and accommodating. The whole experience is wonderful. The Charleston office is bigger than the Lexington office. I prefer the Lexington office.... Cherub Hutto is very knowledgeable and helpful. Easily reachable. She can be a little dry at times.... It’s a little pricey. For our one FET cycle, it’s almost 15 thousand dollars. This does not include medications, ERA biopsy, or PGS testing.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Other
10
Describe your experience with Coastal Fertility Specialists.
The clinic itself is set up like a day spa. The staff is extremely nice and accommodating. The whole experience is wonderful. The Charleston office is bigger than the Lexington office. I prefer the Lexington office.
During treatment, did you feel like you were treated like a number or a human?
She is the most patient, empathetic doctor I’ve been to. Makes all the difference when you’re going through something as difficult as infertility/recurrent pregnancy loss. Her confidence gives ME confidence that it will happen for us.
Describe your experience with your nurse.
Cherub Hutto is very knowledgeable and helpful. Easily reachable. She can be a little dry at times.
How was your experience with Heather Cook?
She’s empathetic, extremely intelligent, confident, and gentle. I couldn’t ask for a better RE. I have experienced 6 losses, have had 4 surgeries and 3 D&C’s, and have gone through infertility for 3 years. My previous RE was less than ideal. I have no doubt in my mind that she will give us our baby. Zero.
What one piece of advice would you give a prospective patient of Heather Cook?
Ask as many questions as you want to. She will listen and answer for as long as it takes for you to leave feeling knowledgeable and comfortable.
Describe the protocols Heather Cook used in your cycles and their degree of success.
Blood work to rule out other causes of miscarriage. Saline infusion sonogram and HSG- was diagnosed with one blocked tube. Hysteroscopy- diagnosed with Asherman’s syndrome post-uterine septum removal. IUI- failed. Another hysteroscopy to check for scarring- no scarring but she removed a little more septum. Am currently in the process of taking stim meds for IVF.
Describe the costs associated with your care under Heather Cook.
It’s a little pricey. For our one FET cycle, it’s almost 15 thousand dollars. This does not include medications, ERA biopsy, or PGS testing.
10
Doctor
Heather Cook
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Endometriosis, Unexplained
10
The only weakness i could mention is the financial staff [at Coastal Fertility Specialists] dropped the ball on my insurance quote, however im not sure that was their fault. They worked well with us with getting bills paid, making appointments and working with us on the weekends...John Schnorr is amazing. His compassion and care exceeds all others. His relationship with his staff was great. I couldnt imagine having this procedure done with anyone else. There would not be one weekness not even the slightest hiccup occurred. Such a great man, and a awesome Doctor
+ Read more
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Endometriosis, Unexplained
10
Describe your experience with Coastal Fertility Specialists.
The only weekness i could mention is the financial staff dropped the ball on my insurance quote, however im not sure that was their fault. They worked well with us with getting bills paid, making appointments and working with us on the weekends.
During treatment, did you feel like you were treated like a number or a human?
When we came into the office we felt like we were the only one in that office. The Doctor would call us personally to see how things were going. Every time we met with the doctor or his nurse they asked questions about our life and remembered from visit to visit. I really feel like i made a friend with this doctor.
Describe your experience with your nurse.
Mo was awesome. She was funny and caring. She was very very quick to respond to emails and phone calls. She related well to me. Mo was willing to take all the time she needed with me. She sat in the room with me for the entire time i was in recovery from my retrieval. This blew me away. So awesome!!!!!
How was your experience with John Schnorr?
John Schnorr is amazing. His compassion and care exceeds all others. His relationship with his staff was great. I couldnt imagine having this procedure done with anyone else. There would not be one weekness not even the slightest hiccup occurred. Such a great man, and a awesome Doctor
What one piece of advice would you give a prospective patient of John Schnorr?
Get after it. Dont wait, and it is afforable if you want it to be.
Describe the costs associated with your care under John Schnorr.
Out insurance would not cover anything and it ended up costing about $17,000 with medications and monitoring, retrieval and implantation
10
Doctor
John Schnorr
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
24 - 25
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IUI, Donor Sperm
Diagnosis
Anovulation, Diminished Ovarian Reserve, Unexplained
10
They [Coastal Fert Spec] are very caring and treat you with respect. When you walk into their facility it is almost like walking into a spa just very relaxing and peaceful. They also have good financial resources and will help you out in anyway to become a parent...She [nurse] went out of her way to answer all my questions and give me the emotional, physical support that I needed...Each iui was 525 not counting donor sperm
+ Read more
Age
24 - 25
Treated
2015 - 2016
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI, Donor Sperm
Diagnosis
Anovulation, Diminished Ovarian Reserve, Unexplained
10
Describe your experience with Coastal Fertility Specialists.
They are very caring and treat you with respect. When you walk into their facility it is almost like walking into a spa just very relaxing and peaceful. They also have good financial resources and will help you out in anyway to become a parent
During treatment, did you feel like you were treated like a number or a human?
She was very down to earth and made me feel like it was important for me to be a mom and she would do everything she could to make me a mom
Describe your experience with your nurse.
She went out of her way to answer all my questions and give me the emotional, physical support that I needed
How was your experience with Heather Cook?
She made me feel important when other doctors didn’t and she went out of her way to find a plan that worksh best for me. She was very understanding when I needed emotional support. She has always been with me from the beginning
What one piece of advice would you give a prospective patient of Heather Cook?
That she is a very good doctor and if she needs help trying to figure out the correct plan for you to be on she will ask one of the other doctors.
Describe the protocols Heather Cook used in your cycles and their degree of success.
Dr. Cook started me off with a unmedicated iui and when that didn’t worked we started on the clomid for iui and once that failed we started on clomid and ovidrel. We was able to conceive our daughter through this and now for baby number two we did 6 medicated iui and they all failed now we are moving on to ivf
Describe the costs associated with your care under Heather Cook.
Each iui was 525 not counting donor sperm or the ultrasounds and blood work needed. Ivf is 6100 up front
10
Doctor
Heather Cook
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
N/A
Age
32
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Anovulation, PCOS
N/A
She [a nurse at Coastal Fertility Specialists] never seemed to be in the office or available, took forever to call back, was unorganized, unprofessional, and did not give me any confidence in what we were doing. I almost quit the whole process because of her. After speaking to several other patients, I found we all had the same bad experiences.... They have a very efficient process down but it does remove to personal element. I felt like I was just being fit into an algorithm and was scared to ask questions, call, etc- anything that veered from protocol
+ Read more
Age
32
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Anovulation, PCOS
N/A
Describe your experience with Coastal Fertility Specialists.
Warm, comfortable, and private
During treatment, did you feel like you were treated like a number or a human?
They have a very efficient process down but it does remove to personal element. I felt like I was just being fit into an algorithm and was scared to ask questions, call, etc- anything that veered from protocol
Describe your experience with your nurse.
She never seemed to be in the office or available, took forever to call back, was unorganized, unprofessional, and did not give me any confidence in what we were doing. I almost quit the whole process because of her. After speaking to several other patients, I found we all had the same bad experiences.
How was your experience with John Schnorr?
He is absolutely wonderful and caring and knows what he's doing!
What one piece of advice would you give a prospective patient of John Schnorr?
Go in ready to listen- he's not very concerned with health, activity, diet, etc. He has a formula and it works
Describe the protocols John Schnorr used in your cycles and their degree of success.
He used pictures and drawings and wrote out percentages to give us a better idea of what treatment path to take
9
Doctor
John Schnorr
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
Operations
– Read less
10
Age
39
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 4 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
The entire team [at Coastal Fertility Specialists] is wonderful, from front desk to finance to the embryologists. Doctors, nurses, and lab techs really seem to care about their patients and they take the time to get to know you. I feel like a good friend every time I walk in the door... Efficient, well-oiled machine. The longest I ever waited was 10 minutes.... Everyone is wonderful and caring and compassionate.
+ Read more
Age
39
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 4 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Coastal Fertility Specialists.
The entire team is wonderful, from front desk to finance to the embryologists. Doctors, nurses, and lab techs really seem to care about their patients and they take the time to get to know you. I feel like a good friend every time I walk in the door.
During treatment, did you feel like you were treated like a number or a human?
Always called me after hours to check on me. Knows me by name and sight. Remembers points about me and my partner and inquired about the same.
Describe your experience with your nurse.
Everyone is wonderful and caring and compassionate.
How was your experience with John Schnorr?
Personable, knowledgeable, comforting, committed to patient care. He genuinely seems to care about your goals and desires but is also realistic about the reality of your challenges and presents all of your options in an easy to understand way.
What one piece of advice would you give a prospective patient of John Schnorr?
Ask all the questions. He will answer every one.
Describe your experience with your monitoring appointments.
Efficient, well-oiled machine. The longest I ever waited was 10 minutes.
10
Doctor
John Schnorr
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
25
Treated
2016
Success with this Doc
?
Treatment
IUI
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
10
Overall this [Coastal Fertility Specialists] is a fabulous clinic, only complaint is when my nurse is away, and doesn’t let me know, or let me know who I should be in contact with if I need them. Everyone is kind, compassionate, and gentle...I like my nurse, she’s very kind...We’ve ran every test there is on both my husband and I. We’ve done metformin for my PCOS, we’ve done HSGs and injectable medications, and progesterone. I usually get pregnant but don’t stay pregnant.
+ Read more
Age
25
Treated
2016
Success with this Doc
?
Race
European, Native American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
10
Describe your experience with Coastal Fertility Specialists.
Overall this is a fabulous clinic, only complaint is when my nurse is away, and doesn’t let me know, or let me know who I should be in contact with if I need them. Everyone is kind, compassionate, and gentle.
During treatment, did you feel like you were treated like a number or a human?
Dr. Slowey does an excellent job of being kind, sensitive, but also informative.
Describe your experience with your nurse.
I like my nurse, she’s very kind, however she doesn’t let me know when she will be out of the office for a while, which is inconvenient when you’re on a time frame.
How was your experience with Michael Slowey?
Dr. Slowey has been very thourough running every test he can think of for my husband and I both. Unfortunately reoccuring miscarriages are my issue, but he has been very comforting and kind. What’s left for us is IVF.
What one piece of advice would you give a prospective patient of Michael Slowey?
Do not be afraid to ask questions!
Describe the protocols Michael Slowey used in your cycles and their degree of success.
We’ve ran every test there is on both my husband and I. We’ve done metformin for my PCOS, we’ve done HSGs and injectable medications, and progesterone. I usually get pregnant but don’t stay pregnant.
Describe the costs associated with your care under Michael Slowey.
My insurance covers the appointments, but treatments are expensive.
10
Doctor
Michael Slowey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
IUI, 1 Egg Freezing (cancer)
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
We started with ultrasound, RPL and HSG to make sure that there weren't some other issues before delving into my treatment plan [at Coastal Fertility Specialists]. He [Dr. Michael Slowey] looked at my full health and fertility history...She [nurse] is awesome! Super personable and like a best friend almost...we had to pay upfront for all treatment ...Organized, beautiful and clean.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IUI, 1 Egg Freezing (cancer)
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
Describe your experience with Coastal Fertility Specialists.
Organized, beautiful and clean.
During treatment, did you feel like you were treated like a number or a human?
He has very good bedside manner, warm and kind but still very professional and informative. He treated me like a person and not a statistic and explained to me the whole process and why he was doing what he was doing.
Describe your experience with your nurse.
She is awesome! Super personable and like a best friend almost.
How was your experience with Michael Slowey?
I would just recommend him to anyone. He gave me the reality but also left me with a clear plan of action. I felt informed and hopeful. As I said before, he treats you as a person and not a statistic.
What one piece of advice would you give a prospective patient of Michael Slowey?
I don't have any.
Describe the protocols Michael Slowey used in your cycles and their degree of success.
We started with ultrasound, RPL and HSG to make sure that there weren't some other issues before delving into my treatment plan. He looked at my full health and fertility history.
Describe the costs associated with your care under Michael Slowey.
Some of our costs were covered by insurance but we still had out of pocket and we had to pay upfront for all treatment and the portion that was not met by our insurance deductible.
10
Doctor
Michael Slowey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality
10
Coastal was very upfront and informative about the cost of everything. They make it very easy to understand.... Dr. Cook was extremely helpful in explaining the IUI procedure and why she thought that was the best route to go. She had a very positive attitude and made us feel like she really cared. I would recommend her to friends. Coastal is a very busy clinic, because they are so successful.... Coastal is a very busy clinic, just felt I got lost in the shuffle
+ Read more
Age
35
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality
10
During treatment, did you feel like you were treated like a number or a human?
Coastal is a very busy clinic, just felt I got lost in the shuffle.
How was your experience with Heather Cook?
Dr. Cook was extremely helpful in explaining the IUI procedure and why she thought that was the best route to go. She had a very positive attitude and made us feel like she really cared. I would recommend her to friends. Coastal is a very busy clinic, because they are so successful.
What one piece of advice would you give a prospective patient of Heather Cook?
Be patient
Describe the costs associated with your care under Heather Cook.
Coastal was very upfront and informative about the cost of everything. They make it very easy to understand.
10
Doctor
Heather Cook
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 35
Treated
2012 - 2015
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
10
Dr Slowey and his team did an excellent job of explaining each and every step to us in full detail and walked us through the entire process from start to finish. Everyone in the office knew our names and we're very friendly and knowledgeable.
+ Read more
Age
32 - 35
Treated
2012 - 2015
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
Dr Slowey and his team did an excellent job of explaining each and every step to us in full detail and walked us through the entire process from start to finish. Everyone in the office knew our names and we're very friendly and knowledgeable.
10
Doctor
Michael Slowey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less