Central Georgia Fertility Navicent

Macon
777 Hemlock Street
Macon, GA 31201
478.633.1000
On a scale from 0-10, how likely are you to recommend Central Georgia Fertility Navicent to a friend?
Strongly recommend: 310
3 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
10
Average Doctor Score
2 doctors
3 assessments
10
Age
27 - 31
Treated
2012 - 2016
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Anovulation, PCOS
10
Very personable and empathetic. They cry when you cry and jump for joy for you! I love everyone in that office [Central Georgia Fertility]....Cynthia and Dee are great! They tolerate me quite well and return my phone calls promptly.
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Age
27 - 31
Treated
2012 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Anovulation, PCOS
10
During treatment, did you feel like you were treated like a number or a human?
Very personable and empathetic. They cry when you cry and jump for joy for you! I love everyone in that office.
Describe your experience with the nursing staff.
Cynthia and Dee are great! They tolerate me quite well and return my phone calls promptly.
How was your experience with Kristina Hawkins?
Dr. Hawkins is also a teaching dr, so you only see her when neccessary (for consults and procedures). Which has never bothered me bc for the most part you only go in for blood test and ultrasounds to check your progress. But, she does review all of the results and responds via nurses.
What one piece of advice would you give a prospective patient of Kristina Hawkins?
It has nothing to do with Dr. Hawkins, she's absolutely fantastic, but every woman's body is different and things may not always work the way they should or textbook style. Be patient, be cautiously optomistic and be flexible. Also, she does not do IVF, she will refer you to another clinic for that, but she will do the monitoring for the IVF cycles.
Describe the protocols Kristina Hawkins used in your cycles and their degree of success.
About 3 rounds of clomid, different strengths, no results. 2 rounds of ovidrel, increasing dosages, not enough results. Several rounds of Follistem for a natural insemination, varying dosages trying to get the right number of follicles. 1 cycle resulted in trigger shot. Neg preg test. Moved on to IVF. Dr. Hawkins does not do IVF, but will do monitoring for them.
Describe the costs associated with your care under Kristina Hawkins.
I had insurance for several treatments, fortunately. For noninsurance covered procedures, price could range from $50 to $300 per visit.
10
Doctor
Kristina Hawkins
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Central Georgia Fertility Navicent
Macon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2015
Success with this Doc
Yes
Treatment
3 Fertility Medications
Diagnosis
Anovulation, Unexplained
10
They [the nurses] were personable and didn't make you feel rushed.
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Age
28
Treated
2015
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Anovulation, Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Butler personally knew my information from the paperwork I completed beforehand. He didn't wait until he was in with me to do it, it felt like he and his staff knew who I was from the moment I got there. I didn't have to repeat old information and he was thorough with all questions I came with.
Describe your experience with the nursing staff.
They were personable and didn't make you feel rushed.
How was your experience with William Butler?
Nice guy who really seemed to know my case and medical history upon my arrival.
What one piece of advice would you give a prospective patient of William Butler?
You're going to be overwhelmed simply because of the type of treatment being that it feels so personal. He is kind and caring, you have nothing to fear, he was open to any and all questions. Nothing bad to say.
10
Doctor
William Butler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Central Georgia Fertility Navicent
Macon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 30
Treated
2013 - 2015
Success with this Doc
?
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Anovulation, PCOS
10
They [the nurses at Central Georgia Fertility Institute] took the time to get to know me and, since I interacted with them the most, were really great about getting my questions answered by the doctor. They listened to me and helped me understand everything.
+ Read more
Age
28 - 30
Treated
2013 - 2015
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Anovulation, PCOS
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Hawkins and her team were always friendly and empathetic. They listened to me and helped me understand everything.
Describe your experience with the nursing staff.
They took the time to get to know me and, since I interacted with them the most, were really great about getting my questions answered by the doctor.
How was your experience with Kristina Hawkins?
Dr. Hawkins doesn't do IVF, but does everything else and works closely with clinics that do IVF. She has been my primary specialist regarding infertility although I went to another clinic for the egg retrieval and transfer. She performed all tests and I've met with her 2 times regarding plans of action. She was very knowlegeable and did a good job explaining every step, option, risk, and success rate. The nursing staff were also fantastic.
What one piece of advice would you give a prospective patient of Kristina Hawkins?
To see her first.
10
Doctor
Kristina Hawkins
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Central Georgia Fertility Navicent
Macon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less