Center for Reproductive Medicine Orlando

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Celebration
410 Celebration Place
Celebration, FL 34747
(407) 740-0909
Lake Mary
795 Primera Blvd.
Lake Mary, FL 32746
(407) 740-0909
Orlando
3435 Pinehurst Avenue
Orlando, FL 32804
(407) 740-0909
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On a scale from 0-10, how likely are you to recommend Center for Reproductive Medicine Orlando to a friend?
Strongly recommend: 13Neutral: 8Don't recommend: 28.4
24 assessments
  • 57% Strongly recommend (9-10)
  • 35% Neutral (7-8)
  • 9% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
650
Annual Cycles National Avg.
344
24 assessments
9
Age
27 - 28
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 Embryo Freezing, IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Male Factor, PCOS
9
Very clean, always busy! The front desk clerks [at Center for Reproductive Medicine Orlando] are very nice but because they are busy all the time they do get behind. There were numerous times we went in for an appointment and waited 15-30 minutes after our appointment time. I would recommend making blood appointments first thing in the morning--you get in and out faster. The phlebotomists are very good with small veins and very nice. The ultrasound techs explain as much as they can during exams to make sure you know how the cycle is going and how big the eggs are.
+ Read more
Age
27 - 28
Treated
2014 - 2015
Success with this Doc
Yes
Race
European, Native American
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Embryo Freezing, IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Male Factor, PCOS
9
Describe your experience with Center for Reproductive Medicine Orlando.
Very clean, always busy! The front desk clerks are very nice but because they are busy all the time they do get behind. There were numerous times we went in for an appointment and waited 15-30 minutes after our appointment time. I would recommend making blood appointments first thing in the morning--you get in and out faster. The phlebotomists are very good with small veins and very nice. The ultrasound techs explain as much as they can during exams to make sure you know how the cycle is going and how big the eggs are.
During treatment, did you feel like you were treated like a number or a human?
Dr. Jaffe was very personable. She can occasionally use medical terms that if you don't ask for clarification you can leave confused. She will explain procedures and wastes no time getting to the point. If you like a no nonsense Dr. who will advocate for you and offer realistic expectations she is a perfect candidate. If you like someone who will candy coat or stroke your emotional ego she won't be the best fit for you.
Describe your experience with the nursing staff.
Overall the nurses were pleasant. They rushed through the instructions for medication which was confusing. There was confusion about my trigger shot with the nurse that called me but luckily it was clarified before I took it.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Sharon Jaffe?
I enjoyed Dr. Jaffe as a doctor and will return to her when we go for our second. She is a no-nonsense woman who will work hard to get you a baby. If something won't work she will be honest. We wanted to transfer more than one embryo and she was adamant about only doing one due to my age. She was correct and I got pregnant after the first transfer. After getting pregnant she was very understanding of my worries.
What one piece of advice would you give a prospective patient of Sharon Jaffe?
Ask clarification questions if she uses medical terms or medications and you aren't 100% sure what she is talking about.
Describe the protocols Sharon Jaffe used in your cycles and their degree of success.
Due to my PCOS we tried oral medications and I did not get pregnant. We went to do a round of IUI and even though we had him tested before there was male factor infertility which resulted in canceling the cycle. After this we were forced to do IVF because my husband had a failed vasectomy reversal that only worked for a year and a half. The facility only does frozen cycles from what I gathered. The success rate is higher ans we wanted the PGS testing so that is the option we chose. We did follistem,luperon and a trigger for the retrieval. Luperon and progesterone for the transfer.
Describe the costs associated with your care under Sharon Jaffe.
Overall the cost for IVF with a 5-day frozen transfer and PGS was less than $20k
9
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
?
Treatment
3 IVF, 3 Egg Freezing, 3 Embryo Freezing, Donor Sperm
Diagnosis
Endometriosis, Immunological, Unexplained
7
Plenty of early morning monitoring appointments. Only tricky when you need to see an actual doctor. Scheduling staff [CRM Orlando] several times tried to steer me to the Lake Mary location instead of the closer Orlando office (my preferred location). Billing can be a nightmare. I was lucky that I had insurance to cover, but I had to watch the bills as they were inaccurate all the time....Nurses constantly forget to call in prescriptions...Some of the nurses are excellent, others not so much.
+ Read more
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF, 3 Egg Freezing, 3 Embryo Freezing, Donor Sperm
Diagnosis
Endometriosis, Immunological, Unexplained
7
Describe your experience with Center for Reproductive Medicine Orlando.
Plenty of early morning monitoring appointments. Only tricky when you need to see an actual doctor. Scheduling staff several times tried to steer me to the Lake Mary location instead of the closer Orlando office (my preferred location). Billing can be a nightmare. I was lucky that I had insurance to cover, but I had to watch the bills as they were inaccurate all the time.
Describe your experience with the nursing staff.
Some of the nurses are excellent, others not so much. I was initially assigned a nurse when I first became a patient, but once she left I seemed to get whoever was working that day. Some have excellent bedside manner, some are terrible and very cold and seem annoyed when you ask questions. Nurse turnover also seems high. You never know what you're going to get.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
How was your experience with Sharon Jaffe?
Doctor Jaffe was good about adjusting protocol to try to achieve different results with 3 failed 5 day blastocyst frozen embryo transfers. 4th attempt resulted in a positive pregnancy test at day 12 and 14. Currently waiting on ultrasound in two weeks.
What one piece of advice would you give a prospective patient of Sharon Jaffe?
Make sure you understand your options and what she is recommending.
Describe the protocols Sharon Jaffe used in your cycles and their degree of success.
Decided on two rounds of egg retrievals and free all resulting 5 day embryos for later transfer - wanted to eventually have two children and she recommended getting embryos now while I'm younger. After two failed attempts of embryo transfer, she suggested another egg retrieval round and this time have chromosomal testing. After third attempt of FET failed, she suggested a long lupron protocol and assumed failures were result of endometrosis. If 4th attempt had failed, she would have suggested surgery to properly diagnose and remove endometrosis.
Describe the costs associated with your care under Sharon Jaffe.
Not sure as my treatment was covered by my insurance
7
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
One of their strenghts is that they [CRM] are the largest clinic in Central Florida so going there is pretty much a no brainer and they have a lot of doctors and nurses on the staff so if you are not happy with someone's approach you can always switch doctors. A weakness is the nursing staff, they seem disconnected at times like they've seen it all and you feel like a number specially on the days you have to wait 2 plus hours for a simple U/S.
+ Read more
Age
29
Treated
2016
Success with this Doc
Yes
Race
Latino, Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Center for Reproductive Medicine Orlando.
One of their strenghts is that they are the largest clinic in Central Florida so going there is pretty much a no brainer and they have a lot of doctors and nurses on the staff so if you are not happy with someone's approach you can always switch doctors. A weakness is the nursing staff, they seem disconnected at times like they've seen it all and you feel like a number specially on the days you have to wait 2 plus hours for a simple U/S.
During treatment, did you feel like you were treated like a number or a human?
She explained the procedures and answered our questions always.
Describe your experience with the nursing staff.
They know what they are doing but everytime I call with questions it seemed like I was bothering them and they acted like they had answered that same question a million times but I was just asking it for the first time . I would always consult online first so I could be brief when I was asking them something.
How was your experience with Sharon Jaffe?
I was refered to her by my regular OB for a HSG after trying clomid for months and not getting pregnant. The HSG was clear but we never got pregnant on our own due to my husband's FMI diagnosis and after two years we decided to go back to start fertility treatments. She is a great doctor and always did her best at explaining the procedures to me and my husband everytime we met with her. Overall the experience with her was positive.
What one piece of advice would you give a prospective patient of Sharon Jaffe?
The clinic itself has a lot of patients, it is important to educate yourself when it comes to fertility terms so you can ask effective questions and be an active part of the decisions when it comes to treatments.
Describe the protocols Sharon Jaffe used in your cycles and their degree of success.
Antagonist protocol using BCPs, Lupron(14 day kit) and Gonal F(3000IU total ) . We used lupron, PIO and Delestrogen for transfers. I was on BCP for 8 weeks after the first transfer resulted in a chemical pregnancy. We used the same protoco; for both transfers and did a endometrial scratch for both as well.
Describe the costs associated with your care under Sharon Jaffe.
Retrieval was $6225, Transfer frozen was $2375 plus monitoring visits were around $1000 ICSI WAS $2000 anesthesia was $500. I was allowed to buy meds anywhere I wanted and I chose ivfmeds.com in the UK and for retrieval it was around $4000 and I used avella for meds for both Frozen transfers and it wa aorund $1500 each. I'll add maybe another $1000 for labs.
10
Doctor
Sharon Jaffe
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 31
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Uterine Fibroids, Unexplained
10
The clinic [CRM] is very accessible...We always feel welcome and it is great that we get to do everything there...we don't have to run all over the place...The staff is super friendly and welcoming. They are very involved and helpful when it comes to information, procedures, walking us through as we do testing...even when it is something as simple as drawing blood for tests, we feel like we are home with family.
+ Read more
Age
29 - 31
Treated
2014 - 2016
Success with this Doc
Yes
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Uterine Fibroids, Unexplained
10
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic is very accessible, they actually moved to a new building in Winter Park. They also have another location in Celebration, we have not been to that one though. We always feel welcome and it is great that we get to do everything there...we don't have to run all over the place.
During treatment, did you feel like you were treated like a number or a human?
Dr. Loy is an amazing person and professional, we feel like we are part of the family at Center for Reproductive Medicine. He has been working with us and through difficult situations as we discover the best way forward to becoming pregnant and having children. He is a huge blessing in our lives, we truly love him and do not want to do anything related to infertility treatments if it's not with him as our doctor and guidance.
Describe your experience with the nursing staff.
The staff is super friendly and welcoming. They are very involved and helpful when it comes to information, procedures, walking us through as we do testing...even when it is something as simple as drawing blood for tests, we feel like we are home with family.
How was your experience with Randall Loy?
Dr. Loy is great at explaining every process, we love that he takes the time to talk to us and we definitely love his drawings (LOL). He is very passionate and caring towards our situation and dedicated to helping us have children. We have not had any bad experiences in the 3 years plus we have been working together.
What one piece of advice would you give a prospective patient of Randall Loy?
Come with an open heart and mind...ask questions, as many as you want and need...they are very communicative and the staff is super friendly. Do not lose faith and hope...take one step at a time.
Describe the protocols Randall Loy used in your cycles and their degree of success.
When we first started with Dr. Loy and CRM, we had been through a miscarriage and about 5-6 years of infertility. They first started with diagnosis (tests, etc...) and found endometriosis and fibroids in my uterus. Before attempting to do any treatments, we first addressed the issues before us and did surgery to remove both. After the surgery then we attempted on our own while we prepared our bodies for IUI. Our IUI was unsuccessful and while we prepared ourselves financially for another round or for IVF, we actually became pregnant on our own. Unfortunately, we lost that pregnancy as well, reason why we are back to Dr. Loy and CRM to do further testing and prepare for possible IVF this year...for which we are also preparing for financially as it is something that is not within our reach as easily.
Describe the costs associated with your care under Randall Loy.
My first time around my insurance covered a lot of the costs, other than IUI - which was about $1000 or a bit less. Now that my insurance changed, I'm having to pay for a bit more out of pocket. We are now preparing for IVF costs, but Dr. Loy and the clinic has been super helpful at providing us with information on grants, discounts, finance, anything that can make the procedure more accessible to us.
10
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
N/A
Age
34
Treated
2014
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
PCOS
N/A
The staff is this offices [CRM Orlando] biggest weakness. The only member of their staff who I can give glowing reviews of is their phlebotomist at the Winter Park office. She's amazing and so very patient. The rest of their current staff is not very knowledgeable and seem to be very disorganized. I had to tell the MA that called me when I should have a follow up appointment and if I hadn't insisted on being re scanned for follicle growth we would have missed out on our window and possibly on our sweet baby girl.
+ Read more
Age
34
Treated
2014
Success with this Doc
Yes
Race
Latino
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI
Diagnosis
PCOS
N/A
During treatment, did you feel like you were treated like a number or a human?
He took time to listen to our frustrations regarding previous cycles with another physician. He's very smart, so there are times you can see him focused and analyzing the situation, but I preferred that cerebral side of him to having a doctor who was overly warm and fuzzy and not trying to figure out the problem.
Describe your experience with the nursing staff.
The staff is this offices biggest weakness. The only member of their staff who I can give glowing reviews of is their phlebotomist at the Winter Park office. She's amazing and so very patient. The rest of their current staff is not very knowledgeable and seem to be very disorganized. I had to tell the MA that called me when I should have a follow up appointment and if I hadn't insisted on being re scanned for follicle growth we would have missed out on our window and possibly on our sweet baby girl.
How was your experience with Randall Loy?
What I most appreciated about Dr. Loy was his ability to see past just the right now. If a protocol didn't seem to work he was ready to discuss possible changes the next time to help illicit better results. I had previously had a physician continue the same protocol month after month without any success and it was very frustrating and expensive. Dr. Loy was honest about our results for our last IUI and we were heartbroken to hear that they were not as encouraging as we had hoped, but he encouraged us to go through with the IUI and then we arranged a meeting to discuss how to change things the next time and had a plan all in place. By the grace of God we never had to move onto the "next step" and we now have a healthy baby girl!
What one piece of advice would you give a prospective patient of Randall Loy?
He is straight to the point. Intelligent, but not so much that it impedes his ability to be empathetic. We are very thankful for him!
9
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
– Read less
6
Age
Treated
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
6
The benefits of using this clinic [Ctr for Repro Med Orlando] is that it has moved to a new location and everything is up to date. It is also associated with an in house surgery center so that all of your procedures can take place in one setting.... Dr. Lot's nurses for the most part were nice, but I felt like I really had to advocate for myself and make them understand my situation. I definitely felt like a number when I had to interact with the surgery scheduler. She was rude and difficult to communicate with.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
East Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
6
Describe your experience with Center for Reproductive Medicine Orlando.
The benefits of using this clinic is that it has moved to a new location and everything is up to date. It is also associated with an in house surgery center so that all of your procedures can take place in one setting. The staff is for the most part friendly, with a few exceptions. Sometimes you do feel like just a number. The checkout process is completely disconnected to the clinical staff so sometimes your interaction with them feels strange. Example, I found out I miscarried and the checkout person cheerily asked me how my day was going, even though clearly I had been crying. The surgery scheduler Heidi is the worst part of the clinic. Trying to get in touch with her is almost impossible and she has no warmth about her. Her attitude is not in line with what a fertility clinic is supposed to be about. She will call you after hours and request a call back, but the phone number she provides is usually shut down and forwarded to an answering service. When you call back the next day, her response was that she was in the office and doesn't understand why you didn't call her back. The finance person Ricardo is mostly professional, but communication is very poor. He has told us that there have been couples that yell at him, but when dealing with thousands of dollars and pressures of infertility, better communication would probably ease some of the tension.
During treatment, did you feel like you were treated like a number or a human?
I feel like when Dr. Lou had the chance to sit with us, he treated us with respect, he was candid, and he was knowledgeable. Dr. Lot's nurses for the most part were nice, but I felt like I really had to advocate for myself and make them understand my situation. I definitely felt like a number when I had to interact with the surgery scheduler. She was rude and difficult to communicate with.
Describe your experience with the nursing staff.
Dr. Loy's primary nursing staff is sometimes difficult to get a hold of. There are certain nurses that I've found that respond quickly and takes the time to answer my questions. It took some time for me to learn their style in order to feel satisfied in my care
What specific things went wrong at this clinic?
  • Lost paperwork
How was your experience with Randall Loy?
Dr. Loy is very knowledgeable, he is able to answer all of our questions without hesitation. He is also very sensitive to our needs and takes the time to explain what is going on. There are times he is very busy, which then cuts into our time together. But when you schedule a sit down appointment with him, he is present with you
What one piece of advice would you give a prospective patient of Randall Loy?
Don't be afraid to ask any questions. He will be very willing to give you the answer
Describe the protocols Randall Loy used in your cycles and their degree of success.
Dr. Loy did initial lab work, HSG, hysteroscopy and sperm analysis. This helped to give a good picture of what is going on with us and what is causing our infertility. I was found to have low ovarian reserve and as a result, we discussed using donor eggs. We then proceeded with IVF cycle.
Describe the costs associated with your care under Randall Loy.
17,500 for treatments in the clinic. Over 20,000 including medications
5
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
31 - 33
Treated
2014 - 2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
7
Everything has been great [at Center for Reproductive Medicine Orlando]. They seem a bit pricier than others according to polls I've seen on some of the FB support groups in a part of. I just wish they wouldn't forget to call me with results sometimes...[The nurses] were very kind but forgot to call me twice with results.
+ Read more
Age
31 - 33
Treated
2014 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
7
Describe your experience with Center for Reproductive Medicine Orlando.
Everything has been great. They seem a bit pricier than others according to polls I've seen on some of the FB support groups in a part of. I just wish they wouldn't forget to call me with results sometimes.
During treatment, did you feel like you were treated like a number or a human?
While knowledgeable and thorough, he always seems to be in a rush to get us out of there.
Describe your experience with the nursing staff.
They were very kind but forgot to call me twice with results.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Randall Loy?
He had a ton of experience, but I felt a bit like just a number at times. He seemed to get irritated when my husband and I started asking so many questions. I had watched some of his YouTube videos just before he walked in one day, and when he started talking, it was word for word from his videos, done without feeling. He has very high ratings, as does the clinic, so we'll see if I get a baby out of this, and after how many tries. I only just completed egg retrieval, so we'll see. If I get a baby out of this, he'll be a god to me.
What one piece of advice would you give a prospective patient of Randall Loy?
Watch his YouTube videos. He had his own channel. There are many, and chances are good they will answer many of your questions.
Describe the costs associated with your care under Randall Loy.
I used Attain, which cost $16,500 for two complete cycles, including 2 egg retrievals and unlimited transfers. The meds eye extra, which I got for around $3,700 thoth winfertility online. My insurance covered office visits, and anesthesia for egg retrieval was $500.
7
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
Endometriosis
10
The nursing staff [ at Center for Reproductive Medicine Orlando] was always quick to return my phone calls and answer questions...They are incredibly passionate, understanding and supportive...After a long series of tests, it was determined I had Endometriosis. Dr. Loy performed surgery on me for that. After several months, we then tried one round of Letrozole and Ovidrel and it worked!
+ Read more
Age
37
Treated
2016
Success with this Doc
Yes
Race
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Endometriosis
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Loy is compassionate and we felt truly understood our struggles, emotions and concerns. He has great bedside manner, took time to listen while inserting much-needed humor and seemed to care for us deeply.
Describe your experience with the nursing staff.
The nursing staff was always quick to return my phone calls and answer questions.
How was your experience with Randall Loy?
My husband and I highly recommend Dr. Loy and his team. They are incredibly passionate, understanding and supportive. My husband and I had a 2 year struggle with infertility and wish we'd found Dr. Loy sooner. We are now 9 weeks pregnant and will forever be grateful to him for making that happen. He is incredibly intelligent, logical, understanding and has a great bedside manner. He performed surgery on me and several nurses in the hospital said they all fight to be with him in the OR because he's so great. My OB calls Dr. Loy "the King". Check out his You Tube videos for lessons on all things fertility-related. Don't hesitate to make an appointment with him.
What one piece of advice would you give a prospective patient of Randall Loy?
Come prepared with a list of questions and paper/pen to take notes. He is very intelligent and you will later want to remember all that he communicated to you.
Describe the protocols Randall Loy used in your cycles and their degree of success.
After a long series of tests, it was determined I had Endometriosis. Dr. Loy performed surgery on me for that. After several months, we then tried one round of Letrozole and Ovidrel and it worked!
10
Doctor
Randall Loy
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34 - 36
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Uterine Fibroids, Other
10
I can't think of weaknesses. Three locations to choose from for treatments in central Florida. The staff at the two locations we went to were great. Competent and kind....I had consultations with Dr Jaffe when it was pertinent and always felt recognized and welcomed by her staff at the two locations I went to for treatments...[Nursing staff] All kind and motherly women who remembered me and took the time to explain every step of the way. Always got back to me when I called with questions.
+ Read more
Age
34 - 36
Treated
2014 - 2016
Success with this Doc
Yes
Race
Other
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Uterine Fibroids, Other
10
Describe your experience with Center for Reproductive Medicine Orlando.
I can't think of weaknesses. Three locations to choose from for treatments in central Florida. The staff at the two locations we went to were great. Competent and kind.
During treatment, did you feel like you were treated like a number or a human?
I had consultations with Dr Jaffe when it was pertinent and always felt recognized and welcomed by her staff at the two locations I went to for treatments
Describe your experience with the nursing staff.
All kind and motherly women who remembered me and took the time to explain every step of the way. Always got back to me when I called with questions.
How was your experience with Sharon Jaffe?
She has a dry delivery but is very informative and definitely tailored the medication protocol to my particular set of issues. She let us take pictures with her once we conceived and gave us a hug. She was exactly the kind of doctor I needed.
What one piece of advice would you give a prospective patient of Sharon Jaffe?
Come with a list of medically pertinent questions and know she does want to get you pregnant. She said it on my first meeting with her in 2014 and was just as happy as us in 2017 when our IVF frozen transfer worked.
Describe the protocols Sharon Jaffe used in your cycles and their degree of success.
I can't remember all my protocols. I had some unique meds she put me on since I had battled pre cancerous uterine cells growing for two years. I know the rest of my protocol was similar to a lot of other women's though.
Describe the costs associated with your care under Sharon Jaffe.
Probably around $20,000 with medications and different procedures we had to do to get ready for our first and only FET.
9
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
33
Treated
2015
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
7
The clinic [CRM-Orlando] is very busy & the front desk employees were never friendly and felt like you were just another number they had to get through. I do know that they have a new office now since I have been there which they needed very badly with how busy they are.... However, after each round it was just on to the next and after our 3rd failed IUI we were never contacted back from the clinic to re-evaluate or talk about next steps.
+ Read more
Age
33
Treated
2015
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
7
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic is very busy & the front desk employees were never friendly and felt like you were just another number they had to get through. I do know that they have a new office now since I have been there which they needed very badly with how busy they are.
During treatment, did you feel like you were treated like a number or a human?
I felt like we had lots of encouragement through our three rounds of IUI. However, after each round it was just on to the next and after our 3rd failed IUI we were never contacted back from the clinic to re-evaluate or talk about next steps.
Describe your experience with the nursing staff.
I also had a positive experience with the nursing staff. They were also friendly and kind.
How was your experience with Randall Loy?
Dr. Loy is very educated in his field and the first initial consultation provided us with lots of information and took the time to listen to our questions and to get to know us personally. He was very encouraging and felt good about our IUI's. I did feel though after we went through 3 unsuccessful IUI's we never had any follow up from Dr. Loy.
What one piece of advice would you give a prospective patient of Randall Loy?
I would ask for more questions on what the next steps would be if they treatment is unsuccessful and if there are other routes that can be taken.
Describe the protocols Randall Loy used in your cycles and their degree of success.
We did three IUI's and I don't remember really the protocol but I know that he did use Letrozol instead of Clomid
Describe the costs associated with your care under Randall Loy.
I don't remember exactly but I believe we paid about $500 total for each IUI treatment
6
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41 - 43
Treated
2012 - 2014
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
[Nursing staff at CRM Orlando] They always called the same time everyday so that helped. They were clear and would answer any question...This clinic gave me 2 kids so I have nothing but positive things to say. Great place....15000 for egg donor part 4000 for transfer...Dr. Loy knows his job very well. I am fully confident in him and would never see anyone else. A different Doctor did the 1st transfer.It was a fresh one and had to be done that day. He wasn't there. When he learned it didn't work he promised to do the next one.
+ Read more
Age
41 - 43
Treated
2012 - 2014
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Center for Reproductive Medicine Orlando.
This clinic gave me 2 kids so I have nothing but positive things to say. Great place.
During treatment, did you feel like you were treated like a number or a human?
I came to Dr. Loy after a poor experience with another doctor. He was very clear and direct on how to proceed. He listened and seemed to care. I felt better leaving after our first consult.
Describe your experience with your nurse.
They always called the same time everyday so that helped. They were clear and would answer any question.
How was your experience with Randall Loy?
Dr. Loy knows his job very well. I am fully confident in him and would never see anyone else. A different Doctor did the 1st transfer.It was a fresh one and had to be done that day. He wasn't there. When he learned it didn't work he promised to do the next one. He did the next 2 and they both worked. If I decide to have a third child, I will see him again. We have 3 embryos still there. He is the best.
What one piece of advice would you give a prospective patient of Randall Loy?
You are in the right place. Ask any question you have no matter how silly it may sound. He cares and will listen.
Describe the protocols Randall Loy used in your cycles and their degree of success.
I did donor eggs. Used lupron shot in morning. Waited for triple stripe in uterus. Did progresterone suppositories. They weren't strong enough. Went to progresterone shots. My advice, forget the suppositories and ask for the shot. I had bleeding my 1st pregnancy and always wonder if I lost 1 transferred 2 because of the low progesterone. I have a son and daughter from 3 transfers. 2 single and 1 double.
Describe the costs associated with your care under Randall Loy.
15000 for egg donor part 4000 for transfer
10
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
?
Treatment
2 IUI, 1 Egg Freezing
Diagnosis
Unexplained
8
It is semi hard to get an appointment here [Center for Reproductive Medicine Orlando] and they are usually running late, but over all I trust their care.... The ones [nurses] assigned to Dr. Jaffe are great. I've had a few other ones that I talked to that were not so much, but maybe they were having a bad day.... She had me use femura for five cycles, since there were supposedly less side affects than clomid, although I did produce eggs and ovulate they all ended in negative pregnancy test. Two of those times I opted for IUI's. Recently I had egg retrieval done for IVF and I used Gonal-F and Cetrotide.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 Egg Freezing
Diagnosis
Unexplained
8
Describe your experience with Center for Reproductive Medicine Orlando.
It is semi hard to get an appointment here and they are usually running late, but over all I trust their care.
During treatment, did you feel like you were treated like a number or a human?
She is very good at explaining everything and making sure to answer questions.
Describe your experience with the nursing staff.
The ones assigned to Dr. Jaffe are great. I've had a few other ones that I talked to that were not so much, but maybe they were having a bad day.
How was your experience with Sharon Jaffe?
I really like Dr. Jaffe. I hope that she will get the results I want. I trust that she has set me up with the correct protocol. Even though you do not see her every visit and some time you feel like she has a lot going on I still believe the information gets to her.
What one piece of advice would you give a prospective patient of Sharon Jaffe?
Go in with questions and make sure to ask them all.
Describe the protocols Sharon Jaffe used in your cycles and their degree of success.
She had me use femura for five cycles, since there were supposedly less side affects than clomid, although I did produce eggs and ovulate they all ended in negative pregnancy test. Two of those times I opted for IUI's. Recently I had egg retrieval done for IVF and I used Gonal-F and Cetrotide.
Describe the costs associated with your care under Sharon Jaffe.
With my insurance just to see a specialist is a higher copay. Then for IUI's at the time it was free. And IVF is pretty much out of pocket.
8
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS
8
Strengths [of Center for Reproductive Medicine Orlando]: knowledge and experience, options Weaknesses: very busy, cannot get through to a nurse- have to leave voicemail and wait for call back... Laparoscopy: diagnose and remove stage II endo Letrozole and timed intercourse with monitoring: ovulated but negative result Letrozole plus IUI: ectopic pregnanc Mini IVF (Stimmed with letrozole): 1 egg retrieved, 3dt, negative
+ Read more
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS
8
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths: knowledge and experience, options Weaknesses: very busy, cannot get through to a nurse- have to leave voicemail and wait for call back
During treatment, did you feel like you were treated like a number or a human?
Took our concerns, moral and religious into account and aimed to design a treatment protocol that would cater to these needs
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Randall Loy?
He is honest, straightforward, detailed. He takes his time with you. He made me feel safe and hopeful and while I have yet to achieve a healthy pregnancy I plan to continue with him. We feel like we are in good hands.
What one piece of advice would you give a prospective patient of Randall Loy?
he tends to explain things in a scientific manner but don't be afraid to ask questions for clarity
Describe the protocols Randall Loy used in your cycles and their degree of success.
Laparoscopy: diagnose and remove stage II endo Letrozole and timed intercourse with monitoring: ovulated but negative result Letrozole plus IUI: ectopic pregnanc Mini IVF (Stimmed with letrozole): 1 egg retrieved, 3dt, negative
Describe the costs associated with your care under Randall Loy.
We are 100% self pay Our IUI cycle cost around $1200 Our mini-IVF cycle was $3500 not including meds or anaesthsia
8
Doctor
Randall Loy
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
33
Treated
2016
Success with this Doc
No
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor
9
[the staff at Center for Reproductive Medicine Orlando] Very good with answering questions, returning email and addressing your concerns in a timely manner...IUI transfer was $450, labs and ultrasound ranged around $75-$150...nurses are very nice and proactive with answering emails and returning calls...allowed my husband to drop off many samples to increase our chances for the IUI.
+ Read more
Age
33
Treated
2016
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor
9
Describe your experience with Center for Reproductive Medicine Orlando.
Very good with answering questions, returning email and addressing your concerns in a timely manner.
During treatment, did you feel like you were treated like a number or a human?
Dr. Patel was very nice in explaining my options. She was very warm and welcome and made me feel comfortable.
Describe your experience with your nurse.
Dr. Patel's nurses are very nice and proactive with answering emails and returning calls.
How was your experience with Sejal Patel?
I had a great experience with Dr. Patel. I'm still going through the treatments. She allowed my husband to drop off many samples for our IUI treatments to increase our chances, which was very nice of her.
What one piece of advice would you give a prospective patient of Sejal Patel?
Be patient with your treatments and ask a lot of questions. Dr. Patel is good with answering all of your questions.
Describe the protocols Sejal Patel used in your cycles and their degree of success.
My problem is severe male factor and Dr. Patel allowed my husband to drop off many samples to increase our chances for the IUI. She also referred a Reproductive Urologist for my husband to help increase his sperm count.
Describe the costs associated with your care under Sejal Patel.
IUI transfer was $450, labs and ultrasound ranged around $75-$150
9
Doctor
Sejal Patel
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
31 - 33
Treated
2013 - 2015
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Unexplained
7
It would be nice if the patients were to be made to feel more like people instead of just a number starting with the person who checks u in at the front desk all the way up to and including the doctors.... I was supposed to be called with information on how to proceed further in my treatment by a certain time but never was. I called the office [CRM- Orlando] after hours because I knew I needed the info and if I didn't get it it would be a wasted month. Turns out the nurse should have calle me and given me the go ahead but she didn't and if I hadn't called that month would have been a waste at my expense.
+ Read more
Age
31 - 33
Treated
2013 - 2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
5 IUI
Diagnosis
Unexplained
7
Describe your experience with Center for Reproductive Medicine Orlando.
It would be nice if the patients were to be made to feel more like people instead of just a number starting with the person who checks u in at the front desk all the way up to and including the doctors.
During treatment, did you feel like you were treated like a number or a human?
Too many people in the clinic, not enough time to spend with the patients and don't feel like everything is done thoroughly.
Describe your experience with the nursing staff.
Not the worst I've had nor the best I've had but not bad at all.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Lost results
  • Failed to convey critical information
How was your experience with Sejal Patel?
I liked her personality, she was nice. She seemed to be caring. I didn't like that after I requested and went over my records that her office notes were not exactly as things happened. She is a newer/younger doctor in the CRM office so she is not set in old ways as it seems the older doctors in that office may be.
What one piece of advice would you give a prospective patient of Sejal Patel?
Make sure you say everything u need to say and ask everything u need to ask. Make sure she understands and hears u clearly.
7
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
7
For the most part I feel like the nurses [at Center for Reproductive Medicine Orlando] are very responsive. I had some frustration early on because I didn't feel like had clear answers to some of my questions....I think that Dr Jaffe is very straight forward and does not sugar coat things which I like. However, I feel like she could do a better job of explaining medical terminology, procedures, options, etc. I always felt like I had a ton of questions because this was all new (and sometimes scary to me).
+ Read more
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
?
Race
Other
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
7
Describe your experience with Center for Reproductive Medicine Orlando.
I'm getting ready to start a second IVF cycle and I'm anxious to see what we might do differently to improve our chances of getting pregnant.
Describe your experience with the nursing staff.
For the most part I feel like the nurses are very responsive. I had some frustration early on because I didn't feel like had clear answers to some of my questions.
How was your experience with Sharon Jaffe?
I had some frustration early on because I didn't feel like had clear answers to some of my questions. I think that Dr Jaffe is very straight forward and does not sugar coat things which I like. However, I feel like she could do a better job of explaining medical terminology, procedures, options, etc. I always felt like I had a ton of questions because this was all new (and sometimes scary to me).
7
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
10
The clinic [Center for Reproductive Medicine] was very efficient and organized. I rarely had to wait long for an appointment. The staff was always friendly. The regular ultrasound tech was great and always explained what she was doing. The one bad experience I had with a tech was once when there was a temp and she wouldn't tell me why she saw.
+ Read more
Age
31
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
10
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic was very efficient and organized. I rarely had to wait long for an appointment. The staff was always friendly. The regular ultrasound tech was great and always explained what she was doing. The one bad experience I had with a tech was once when there was a temp and she wouldn't tell me why she saw.
During treatment, did you feel like you were treated like a number or a human?
Dr. Patel called me personally when I was having a rough time with a cycle. It made me feel like she was invested in my fertility treatment
Describe your experience with your nurse.
She was very nice especially when delivering bad news. She didn't always have the answers to my questions but was always good about getting the Doctors answers and getting back to me.
How was your experience with Sejal Patel?
Every time I talked to Dr Patel I wanted to hug her. She never made me feel stupid for being upset and always calmly explained anything I needed explaining. She always responded to my questions through the nurses most of the time, but my questions were answered.
What one piece of advice would you give a prospective patient of Sejal Patel?
Come to appointment with questions. Dr Patel will answer anything you need to know, but she doesn't know what you do and do. It know. You have to ask.
Describe the protocols Sejal Patel used in your cycles and their degree of success.
We started with 2 cycles of medicated cycles with letrozle, orebyl trigger and progesterone. Then we moved to iui with the same protocol. Then the third iui we added estradiol. After the third failed iui we decided to take a break from treatment and also to use that opportunity to try to lose weight to improve fertility. We will resume treatment in May 2017, 30 pounds light. We will likely try two more iui before IVF.
Describe the costs associated with your care under Sejal Patel.
Monitoring appointments were covered by insurance. Rate for IUIs was approx $500
10
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
36
Treated
2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Endometriosis
9
I love that CRM has multiple locations and the ease of making appointments. I have had appointments/lab draws/IUI's/consults in each of their offices. The Celebration office can run a little behind schedule and the secretary can be a bit rude and abrupt. The Orlando office just moved to a new location and they have everything streamlined! I arrived early for my appointment and they were able to see me 20 minutes before my scheduled time. My only real complaint would be with financing.
+ Read more
Age
36
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Endometriosis
9
Describe your experience with Center for Reproductive Medicine Orlando.
I love that CRM has multiple locations and the ease of making appointments. I have had appointments/lab draws/IUI's/consults in each of their offices. The Celebration office can run a little behind schedule and the secretary can be a bit rude and abrupt. The Orlando office just moved to a new location and they have everything streamlined! I arrived early for my appointment and they were able to see me 20 minutes before my scheduled time. My only real complaint would be with financing. My husband and I took a loan out that way paid directly to CRM, yet we continued to receive bills for procedures. Once I contacted the finance manager, the situation was taken care.
During treatment, did you feel like you were treated like a number or a human?
I had done my research on my endometriosis and what our treatment options may be before meeting with Dr. Patel. When I had my first meeting, she was very warm and caring and explained the different types of infertility treatments available but she jumped straight to IVF being our only way of getting pregnant. Once I explained that we were not quite to that point she tailored a plan to my needs.
Describe your experience with the nursing staff.
Every nurse that I have come in contact with in the office and over the phone have always been WONDERFUL. I am a night shift nurse and sometimes I need my appointments first thing in the morning after work/between shifts and they are always super accommodating.
How was your experience with Sejal Patel?
The 2 times I have actually SEEN Dr. Patel she has always been warm and caring and answered all of my questions. I only saw her for my initial infertility consultation and then my second consult after surgery to start IUI's.
Describe the protocols Sejal Patel used in your cycles and their degree of success.
First we did labs and an ultrasound to get a good baseline. Then we moved on to IUI. Baseline scan CD1-3, letrozole 5 mg CD 3-7, follicle scan CD11 and trigger to follow. IUI 36 hours after trigger. Progesterone level draw CD 21 (mine was on the lower end so I started suppositories CD21 until 28). Take home pregnancy test 14 days after IUI.
Describe the costs associated with your care under Sejal Patel.
Insemination and washing $450
8
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI, IVF
Diagnosis
Unexplained
10
They [CRM - Ctr Repro Med - Celebration] were very friendly and informative. They always returned my calls and addressed my concerns on a timely manner....Overall I had an excellent experience! The location was very convenient for me. If I couldn't make it to the appointments, they ensured I would be seen at their next closest location. They did whatever in their power to keep me satisfied.... Dr. Patel was very friendly from the beginning and always listened to my concerns.
+ Read more
Age
30
Treated
2015
Success with this Doc
Yes
Race
Latino
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, IVF
Diagnosis
Unexplained
10
Describe your experience with Center for Reproductive Medicine Orlando.
Overall I had an excellent experience! The location was very convenient for me. If I couldn't make it to the appointments, they ensured I would be seen at their next closest location. They did whatever in their power to keep me satisfied.
During treatment, did you feel like you were treated like a number or a human?
Dr. Patel was very passionate and friendly. She communicated with me every step of the way and was very clear and precise in the information given. She made the best decisions based on her knowledge and what was best for me. She almost cancelled my frozen egg transfer due to my lining not being "adequate", but she went with her "gut" instinct and proceeded anyway....resulting in my twin boys. I am more than thankful I sought her services. Because of her, I am now a mom and know the meaning of true love. I cannot thank her enough for the precious gift she gave my husband and I.
Describe your experience with the nursing staff.
They were very friendly and informative. They always returned my calls and addressed my concerns on a timely manner.
How was your experience with Sejal Patel?
Dr. Patel was very friendly from the beginning and always listened to my concerns. She was always very professional, yet established a great relationship with me. She wanted me to feel comfortable; it was not hard to open up to her and build trust. She was an amazing doctor!
What one piece of advice would you give a prospective patient of Sejal Patel?
Be open and always speak your concerns and worries. Do not be afraid to ask questions.
Describe the protocols Sejal Patel used in your cycles and their degree of success.
For Egg retrieval: menopur injections (morning) Bravelle (evening) Cetrotide Lupron For egg Transfer: Birth Control pills Lupron (10 units) in the morning Estrace 1mg and then progesterone
Describe the costs associated with your care under Sejal Patel.
close to $13,000-$14,000
10
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Endometriosis, Poor Egg Quality, Tubal Blockage
7
Lauren [a nurse at Center for Reproductive Medicine Orlando] was wonderful! I always felt calm when speaking to her. She was thorough and answered calls and emails timely!.... Several locations which is great. Wish they had early morning hours and late hours for regular appointments.... HSG Blood work Semen analysis for husband Prep body/ovaries, etc for IUI Vitamins for husband and I Ultrasounds to check ovaries, etc 1 round of IUI with negative for pregnancy.
+ Read more
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
No
Race
Latino
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis, Poor Egg Quality, Tubal Blockage
7
Describe your experience with Center for Reproductive Medicine Orlando.
Several locations which is great. Wish they had early morning hours and late hours for regular appointments.
During treatment, did you feel like you were treated like a number or a human?
He did a good job of sitting down with me and my husband and explained things to us.
Describe your experience with your nurse.
Lauren was wonderful! I always felt calm when speaking to her. She was thorough and answered calls and emails timely!
How was your experience with Celso Silva?
Dr. Silva made me feel comfortable wen meeting with him. I didn't feel too rushed. He gave me tissues and time to cry when I became emotional. He did a pretty good job of explaining things. The only thing I didn't appreciate was always hearing about the IVF option. I knew it was an option but I wanted to try other methods first. He did not in any way pressure me to have IVF. However it was usually mentioned as an option in our meetings.
What one piece of advice would you give a prospective patient of Celso Silva?
Be comfortable to ask as many questions as you want. Seek clarification and understanding regarding any information givento you.
Describe the protocols Celso Silva used in your cycles and their degree of success.
HSG Blood work Semen analysis for husband Prep body/ovaries, etc for IUI Vitamins for husband and I Ultrasounds to check ovaries, etc 1 round of IUI with negative for pregnancy.
Describe the costs associated with your care under Celso Silva.
Don't remember exactly but I believe it was reasonable. We paid mostly out of pocket.
7
Doctor
Celso Silva
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
27 - 29
Treated
2014 - 2016
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Anovulation, Endometriosis, PCOS, Tubal Blockage, Unexplained
10
He [Dr Celso Silva] is very honest and let's me have some control over my treatment. The staff is always friendly and supportive....He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team...I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice...[Center for Reproductive Medicine Orlando's] Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
+ Read more
Age
27 - 29
Treated
2014 - 2016
Success with this Doc
?
Race
European, Native American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Anovulation, Endometriosis, PCOS, Tubal Blockage, Unexplained
10
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
During treatment, did you feel like you were treated like a number or a human?
He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team
Describe your experience with your nurse.
I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Celso Silva?
He is very honest and let's me have some control over my treatment. The staff is always friendly and supportive.
What one piece of advice would you give a prospective patient of Celso Silva?
Go to him if you want someone to be honest. He is considerate but tells the truth
Describe the protocols Celso Silva used in your cycles and their degree of success.
Usually they try something 3 cycles in a row. They don't force unnecessary procedures and I can elect further testing
10
Doctor
Celso Silva
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Endometriosis, Uterine Fibroids, Other
10
I would recommend her [Sharon Jaffe of Center for Reproductive Medicine Orlando] to anyone and I have. She's very knowledgable and answered all my questions. She completed my surgery and took the time to review the results and next steps....She sat with me and answered all my questions. She took the time to go over everything...If you want someone to sit down and cry with you I don't think she's it. She's straight to the point and wants to get you pregnant. She is compassionate but in her own way. Her job is to give you a baby and that's what she focuses on
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis, Uterine Fibroids, Other
10
During treatment, did you feel like you were treated like a number or a human?
She sat with me and answered all my questions. She took the time to go over everything
Describe your experience with your nurse.
I call a ton and leave messages. They always call me back. They remember me when I go in and ask how I'm doing. They answer questions that I have and are compassionate
How was your experience with Sharon Jaffe?
I would recommend her to anyone and I have. She's very knowledgable and answered all my questions. She completed my surgery and took the time to review the results and next steps.
What one piece of advice would you give a prospective patient of Sharon Jaffe?
If you want someone to sit down and cry with you I don't think she's it. She's straight to the point and wants to get you pregnant. She is compassionate but in her own way. Her job is to give you a baby and that's what she focuses on
Describe the protocols Sharon Jaffe used in your cycles and their degree of success.
Ultimately she tells you the best option for your situation but as the patient and the done paying she leaves it up to you. I had to have surgery. She recommended two options, surgery first or try fertility meds first. I wanted to do the cheaper route however my husband figured it would be a waste of money and to go straight to surgery. We chose that route and then after sat down with her to review our next options, fertility meds, IUI and then IVF if needed
Describe the costs associated with your care under Sharon Jaffe.
My insurance covered a lot of the surgery. Ultrasounds were over $100 each time but they monitor my account with my insurance and I always have credits to pay for things
10
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Lake Mary
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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4
Age
27 - 28
Treated
2012 - 2013
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
4
It was very much a sales pitch. they insisted that they try the "most cost effective solution" first but then later admitted that it almost never works the first or second time and must people have 6 IUIs. We couldn't afford 6 without applying for their financing.
+ Read more
Age
27 - 28
Treated
2012 - 2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
4
Describe your experience with Center for Reproductive Medicine Orlando.
Beautiful and clean. World renowned reviews.
During treatment, did you feel like you were treated like a number or a human?
It was all very clinical while I was desperate for answers and a baby.
Describe your experience with your nurse.
Much more warmth and compassion but too busy and rushed.
What specific things went wrong at this clinic?
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Sharon Jaffe?
It was originally made to sound like I was just "doing it wrong" and I was required to repeat costly tests not covered by insurance when my OBGYN had sent all the previous tests to her office. We knew the issue was low sperm count but I got tested for everything under the sun while my husband was asked for one sample. Afterwards, she made it seem too easy and that I'd be pregnant right away without explaining that it would be months of testing.
What one piece of advice would you give a prospective patient of Sharon Jaffe?
Ask "how long do you anticipate my treatment plan to take?" and go prepaired with facts. They might do good work (it didn't work for me) but it's all a form of sales.
Describe the protocols Sharon Jaffe used in your cycles and their degree of success.
We did 1 IUI "blind to see what happens" which was upsetting because it was costly and we had been trying for 4 years at that point and this wasn't explained up front. Again, it was as if we just didn't "get" how to achieve pregnancy. The 2nd IUI consisted of "sperm washing" to ensure viable sperm and the 3rd with sperm washing, drugs to force ovulation (I had no issue ovilating) and at home fertility injections into my belly.
Describe the costs associated with your care under Sharon Jaffe.
Each IUI cost a minimum of $700 but that is without any drugs, initial testing, or office visits. Over all, after testing, drugs, and our 3 (failed) IUIs; we spend about $4000 before we decided to take a break for treatments.
3
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
4
Clinic
Center for Reproductive Medicine Orlando
Lake Mary
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
Treated
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor
9
Very clean, organized, busy clinic [CRM - Orlando]. My only complaint is I went to the Lake Mary office because it is closer and more convenient for me but they don't always do ultrasounds and procedures there so I had to go to the Orlando office a lot...I dealt with different nurses but all seemed very nice and always returned my calls within the same day with any questions I had...IUI was $450, ultrasounds $225 and progesterone was $75, estrogen checks were $125
+ Read more
Age
Treated
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor
9
Describe your experience with Center for Reproductive Medicine Orlando.
Very clean, organized, busy clinic. My only complaint is I went to the Lake Mary office because it is closer and more convenient for me but they don't always do ultrasounds and procedures there so I had to go to the Orlando office a lot.
During treatment, did you feel like you were treated like a number or a human?
Dr. Asante takes the time with you during each visit to answer any questions you have and he thoroughbred explains each step of your process.
Describe your experience with the nursing staff.
I dealt with different nurses but all seemed very nice and always returned my calls within the same day with any questions I had.
How was your experience with Albert Asante?
Although my first IUI was not successful, I still love Dr. Asante and how he makes me feel as a patient. He is kind and very knowledgeable. He is positive about treatment but also realistic about what steps may need to be taken.
Describe the protocols Albert Asante used in your cycles and their degree of success.
Started with lab work for me to determine my hormones and amh levels, then checked my ovaries for cysts. I started clomid cycle day 3, had a follicle scan cycle day 12 and scheduled the IUI for 2 days later.
Describe the costs associated with your care under Albert Asante.
IUI was $450, ultrasounds $225 and progesterone was $75, estrogen checks were $125
9
Doctor
Albert Asante
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Lake Mary
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less