CCRM San Francisco

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing: OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Menlo Park
1060 Marsh Road
Menlo Park, CA 94025
650-646-7500
On a scale from 0-10, how likely are you to recommend CCRM San Francisco to a friend?
Strongly recommend: 410
4 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
7.9
Average Doctor Score
2 doctors
4 assessments
10
Age
Treated
Success with this Doc
Yes
Treatment
3 IVF, 3 Egg Freezing
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Endometriosis, Tubal Blockage
10
Strengths [of CCRM-MP] - the top lab in the country if not world, top doctors and support team that is excellent. Weakness- does not take insurance (so far). If I had insurance that covered IVF, this would have been a deal breaker. I went through IVF with insurance coverage years ago and it just makes a terrible, stressful experience so much less so. I always appreciated that doctor's office for taking insurance and also making sure they maximized my benefits.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF, 3 Egg Freezing
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Endometriosis, Tubal Blockage
10
Describe your experience with CCRM San Francisco.
Strengths- the top lab in the country if not world, top doctors and support team that is excellent. Weakness- does not take insurance (so far). If I had insurance that covered IVF, this would have been a deal breaker. I went through IVF with insurance coverage years ago and it just makes a terrible, stressful experience so much less so. I always appreciated that doctor's office for taking insurance and also making sure they maximized my benefits. Not many doctors do that in Nor Cal so it was worth it for me to fly down to L.A. to see this doctor that took my insurance. It would really set CCRMM apart if they took insurance. Not to mention, I believe it's the morally right thing to do. Infertility is a life-changing, terrible thing to experience.
During treatment, did you feel like you were treated like a number or a human?
Dr. Jun is by far the best RE I have met. I immediately felt comfortable with her and I feel she is highly capable. I'm excited to be working with her and her team.
Describe your experience with your nurse.
Lisa is very organized and I felt like I was in great hands.
How was your experience with Sunny Jun?
I cannot say enough positive things about Dr. Jun. She was the only doctor I saw that required a mammogram before starting IVF and because she did I was lucky to find pre-cancerous cells that were removed just in time. My Oncologist told me that she saved my life so I am forever grateful to her. I will be starting my cycle in January and I wish I had gone to her sooner.
What one piece of advice would you give a prospective patient of Sunny Jun?
I think it's worth the drive to Menlo Park to go to Dr. Jun's practice.
Describe the costs associated with your care under Sunny Jun.
Definitely higher than the other clinics in the area. With meds maybe $20K per cycle.
10
Doctor
Sunny Jun
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CCRM San Francisco
Menlo Park
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Unexplained
10
They [staff at CCRM] took our calls when we celebrated, they were our shoulders to cry on( believe me there will be some tears), they are amazing in their support system. We received more than empathy, we received a loving community led by this amazing team and it was just absolutely everything we could have hoped for...It was a general fee for each Ivf round -15K approximately Ccrm has other plans for multiple rounds but we elected to go round by round.
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Age
Treated
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Unexplained
10
Describe your experience with CCRM San Francisco.
Beautiful brand new clinic, amazing nursing team, top of the line lab that is yielded amazing results thus far! Lab team is phenomenal. Results matter and they beat everyone else with their protocols. Amazing bedside manner. Dr Jun is a super sharp smart considerate empathetic doctor who really cares for her patients. No complaints.
During treatment, did you feel like you were treated like a number or a human?
Just the best! Infertility is such an emotional and sensitive topic that most of the people around you can never really empathize or understand. Women end up going to anonymous online support groups for their community and to find a team that truly understands our plight can be really difficult. We were referred to and spoke with many of the popular and reputable IVF clinics in the Bay Area and didn’t get that empathetic feel we desired. Some felt like a factory where you would rarely see the doctor. Some felt like like a very high pressure sales tactics. Knowing how expensive this will be, getting the right doctor and team was really important. Low and behold, our ob mentioned that ccrm was opening a new office led by Dr. Sunny Jun and Dr. Tazuke. CCRM already has a great reputation in the Ivf world so we were optimistic but cautiously optimistic bc infertility is such a struggle. And then we met Dr. Jun and Dr. Tazuke. You will never meet a nicer and more empathetic team. They are truly rooting for you and are very honest about everything but deliver great news and bad news in such an empathetic way that it really encourages you to keep on. We worked with Dr. Jun and Lisa who are grand slams! They were very clear in laying out the entire process, including education and what to expect every step of the way. If we had ideas, they would always consider it and research it and get back to us with their thoughts. What doctor do you know would listen to their patients about new info and consider it so thoughtfully. Not many. They took our calls when we celebrated, they were our shoulders to cry on( believe me there will be some tears), they are amazing in their support system. We received more than empathy, we received a loving community led by this amazing team and it was just absolutely everything we could have hoped for.
Describe your experience with your nurse.
The best. Bedside manner is really important and they have become our family. They are simple the most caring team you will ever find
How was your experience with Sunny Jun?
Dr Jun was simply amazing. Working with her felt like having a very dear friend manage your care. She operated with the empathy and tenderness needed and was able to deliver bad news in a really honest and considerate way.
What one piece of advice would you give a prospective patient of Sunny Jun?
Use her kindness and accessory her knowledge. If you see something during your google searches, she will take the time to answer all those questions.
Describe the protocols Sunny Jun used in your cycles and their degree of success.
Not sure of the details Round 1: CCRM level 1 protocol Round 2: CCRM level 5 protocol
Describe the costs associated with your care under Sunny Jun.
It was a general fee for each Ivf round -15K approximately Ccrm has other plans for multiple rounds but we elected to go round by round.
10
Doctor
Sunny Jun
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CCRM San Francisco
Menlo Park
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, None
10
Lisa, our nurse [at CCRM - SF], was great! She was very responsive to any requests and questions that we had...Upon meeting Dr. Tazuke, my husband and I felt very comfortable and confident pursing our care with her. She was well prepared for our appointments and showed compassion at the appropriate times. In addition, she was very responsive to any messages and/or questions that we had during the appointment and during non-office hours.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
East Asian
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, None
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Tazuke made my husband and I very comfortable to be in her care. For our first visit, she was very prepared with our background and wanted to get to know us personally, in addition to our fertility history.
Describe your experience with your nurse.
Lisa, our nurse, was great! She was very responsive to any requests and questions that we had.
How was your experience with Salli Tazuke?
Upon meeting Dr. Tazuke, my husband and I felt very comfortable and confident pursing our care with her. She was well prepared for our appointments and showed compassion at the appropriate times. In addition, she was very responsive to any messages and/or questions that we had during the appointment and during non-office hours.
What one piece of advice would you give a prospective patient of Salli Tazuke?
Keep an open mind and as hard as it is to do, don't stress!
Describe the protocols Salli Tazuke used in your cycles and their degree of success.
In our particular case, we only did cycle monitoring with Dr. Tazuke. She ended up giving me progesterone supplements to take.
10
Doctor
Salli Tazuke
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CCRM San Francisco
Menlo Park
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IUI, 2 IVF
Diagnosis
10
[at CCRM SF] ~$17k for retrieval with PGS ~$5k for frozen transfer... Dr Tazuke is very compassionate and thorough. She is very knowledgeable and feel she is providing the best possible treatment for my situation. My husband and I have complete confidence and trust in her and all the staff at CCRM.... Luteal Patch with Antagonist Protocal Priming Cycle with Estrogen Patch and growth hormone to try and grow embryos at same rate. Menapure AM GH/Clomid/Dexa/Folistim PM
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Engineer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
10
Describe your experience with your nurse.
The best!
How was your experience with Salli Tazuke?
Dr Tazuke is very compassionate and thorough. She is very knowledgeable and feel she is providing the best possible treatment for my situation. My husband and I have complete confidence and trust in her and all the staff at CCRM.
Describe the protocols Salli Tazuke used in your cycles and their degree of success.
Luteal Patch with Antagonist Protocal Priming Cycle with Estrogen Patch and growth hormone to try and grow embryos at same rate. Menapure AM GH/Clomid/Dexa/Folistim PM
Describe the costs associated with your care under Salli Tazuke.
~$17k for retrieval with PGS ~$5k for frozen transfer
10
Doctor
Salli Tazuke
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CCRM San Francisco
Menlo Park
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less