During treatment, did you feel like you were treated like a number or a human?
The entire staff knows my name (incidentally, I go to Dr. Thie's private practice, she only does IVF retrieval and transfer at the Bethesda Fertility Center, and I would answer closer to a number for them). Dr. Thie listens to my questions, has an open mind, and spends time with me.
Describe your experience with the nursing staff.
Their empathy and experience. The head nurse, Cindy, is exceptional.
What specific things went wrong at this clinic?
- Failed to call with results
How was your experience with Jennifer Thie?
I have a tremendous amount of respect for Dr. Thie. I am confident that she wants the best for us. Before my first egg retrieval, she actually called my cell phone the night before to leave a message of encouragement in light of my estradiol results and to let me know that she was thinking of me. This is one case where bedside manner is really important given the emotional strain of infertility. That said, as a DOR patient, I am not always sure she is up on the latest treatment or protocol options.
What one piece of advice would you give a prospective patient of Jennifer Thie?
Be prepared to wait and call the clinic to see if they are on time or not. If you don't want to wait to see your doctor, she is the wrong one. However, you are waiting because she gives each patient the time needed and will do the same with you.