Atlantic Reproductive Medicine Specialists

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Charlotte
301 McCullough Drive
Charlotte, NC 28262
919) 328-3105
Raleigh
10208 Cerny Street
Raleigh, NC 27617
(919) 328-2956
On a scale from 0-10, how likely are you to recommend Atlantic Reproductive Medicine Specialists to a friend?
Strongly recommend: 12Neutral: 2Don't recommend: 19.1
15 assessments
  • 80% Strongly recommend (9-10)
  • 13% Neutral (7-8)
  • 7% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
104
Annual Cycles National Avg.
344
9.4
Average Doctor Score
2 doctors
15 assessments
10
Age
32
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Strengths [of Atlantic Reproductive Medicine Specialists] -Many early morning appointments. I live about an hour and twenty minutes from the clinic so early morning monitoring was important so I didn't miss much work. -Lab results always came back quickly -They offered a military discount -Seriously felt like I was a member of the family -The other doctor in the clinic, Dr. Copeland, was fantastic as well. My doctor was out for 2 of my monitoring appointments and she was absolutely fantastic Weaknesses None
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Age
32
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Describe your experience with Atlantic Reproductive Medicine Specialists.
Strengths -Many early morning appointments. I live about an hour and twenty minutes from the clinic so early morning monitoring was important so I didn't miss much work. -Lab results always came back quickly -They offered a military discount -Seriously felt like I was a member of the family -The other doctor in the clinic, Dr. Copeland, was fantastic as well. My doctor was out for 2 of my monitoring appointments and she was absolutely fantastic Weaknesses None
During treatment, did you feel like you were treated like a number or a human?
Dr. Walmer was always so kind with his words and was wonderful at putting both myself and my partner at ease. He would answer my questions on nights and weekends. I never felt like I had a stupid question.
Describe your experience with the nursing staff.
The entire nursing staff was excellent. They were quick to answer questions and very compassionate. I felt like they were rooting for us the entire time. I even had a nurse tell me that she had specifically come to work at this clinic because of the quality of care that they provided and she spoke of how much she loved her job. We even got personalized messages from a lot of the nurses after our positive pregnancy test.
How was your experience with David Walmer?
From the moment we met Dr. Walmer we knew that he was a right fit to help us continue our family. Not only did he approach our situation with his expertise but he was also kind and compassionate.
What one piece of advice would you give a prospective patient of David Walmer?
Don't be afraid to ask questions. I feel like sometimes Dr. Walmer will try to limit some information so that the patient receives to eliminate stress. Unfortunately for me I google a lot and have a ton of questions. I can be a terrible patient, thinking of the worst case scenarios. Dr. Walmer always answered my crazy questions though and never made me feel crazy for it.
Describe the protocols David Walmer used in your cycles and their degree of success.
Atlantic does batch cycling. I suppressed with birth control pills until the designated time. I had a baseline ultrasound and it was determined that I would not have to use Cetrocide. I stimmed for 11 days using 375u of Gonal-F and 20 units of a microdose HCG. Cetrocide was added starting on day 8 and I triggered with 5,000u of HCG with luteal support of 2,500u on both days 14 and 16 of the cycle. Retrieval was on day 13 of the cycle and we transferred one grade 3AB embryo on day 5.
Describe the costs associated with your care under David Walmer.
Roughly, between copays for procedures covered under insurance and out of pocket expenses due to the IVF itself (I have no insurance coverage for IVF) we spent about $10,000 for a cycle (this is not including the IVF meds)
10
Doctor
David Walmer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2016
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
10
I've only really dealt with them [Atlantic Reproductive Medicine Specialists] over phone and email at this point (that's about to change with IVF) since I do most of my monitoring at my local RE 2 hours away. So far, everyone has been amazing!... I always respond well to his protocols, but just haven't gotten pregnant. 1 cycle of 10 mgs Letrozole cycle days 3-12, Pregnyl HCG trigger , 2 HCG boosters after doing the Stork otc (in lieu of an IUI since I've been an ambassador for the company and we are saving for IVF- no make factor so that doesn't make a difference). Another cycle just like that, but 12 mgs of Letrozole. Then another cycle with the 12 mgs but added in Estradiol patches on day of trigger to stop spotting before period. This current cycle was 40 mgs of tamoxifen instead of Femara /Letrozole.
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Age
33
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI
Diagnosis
Unexplained
10
Describe your experience with Atlantic Reproductive Medicine Specialists.
My situation is quite different than others because I technically go to two clinics. I've spent more time at my local RE to be remotely monitored, but so excited to spend more time at ARMS with IVF on the horizon!
During treatment, did you feel like you were treated like a number or a human?
The compassion, care, and dedication that Dr. Walmer has is like no other doctor I've encountered. I live 2 hours away and he makes sure that we always have a steady stream of dialogue and communication through phone and email when we can't see each other in person. We work together as a team and I truly feel that he will help me make my dream of being a mother come true.
Describe your experience with the nursing staff.
I've only really dealt with them over phone and email at this point (that's about to change with IVF) since I do most of my monitoring at my local RE 2 hours away. So far, everyone has been amazing!
How was your experience with David Walmer?
I have quite the confusing case of unexplained infertility. I tend to stump most of the doctors I work with. Dr. Walmer continues to do everything he can to create protocols designed with our best interests in need. Every time I have had a question or concern, he responds by phone or email within the same day. He is the only doctor to successfully stop my pre-period spotting for the first time in over two and a half-years. I'm a tough case to crack, but his patience and persistence goes a long way on this journey. I feel like he's a part of my family, not just a doctor. That's how compassionate and caring he truly is!
What one piece of advice would you give a prospective patient of David Walmer?
Please go see him and make him the first doctor you see! I wish I would have seen him the first time, over a year ago!
Describe the protocols David Walmer used in your cycles and their degree of success.
I always respond well to his protocols, but just haven't gotten pregnant. 1 cycle of 10 mgs Letrozole cycle days 3-12, Pregnyl HCG trigger , 2 HCG boosters after doing the Stork otc (in lieu of an IUI since I've been an ambassador for the company and we are saving for IVF- no make factor so that doesn't make a difference). Another cycle just like that, but 12 mgs of Letrozole. Then another cycle with the 12 mgs but added in Estradiol patches on day of trigger to stop spotting before period. This current cycle was 40 mgs of tamoxifen instead of Femara /Letrozole.
Describe the costs associated with your care under David Walmer.
Typical to that of what you'd see everywhere- middle of the road, I guess.
10
Doctor
David Walmer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
44
Treated
2016
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
IVF is just expensive period. Atlantic Reproductive Clinic did offer a military discount which was helpful.... The clinic was extremely clean and comfortable. The atmosphere was relaxing. I did not feel like I was in a clinic.... All of the nursing staff provided quick responses to any questions. Even after hours. They were all so compassionate and friendly.
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Age
44
Treated
2016
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Describe your experience with Atlantic Reproductive Medicine Specialists.
The clinic was extremely clean and comfortable. The atmosphere was relaxing. I did not feel like I was in a clinic.
During treatment, did you feel like you were treated like a number or a human?
Dr. Copeland was very patient and answered any questions we had. She never made us feel rushed. She even followed up with personal phone calls every step of the way, whether it was just to let us know the progress of retrieved eggs or just to see if we were hanging in there. I preferred to know the result of our test via email, so I could bare the news either way by myself. Dr. Copeland respected my wishes and was very empathetic in her email. She re-iterated that I I wanted to talk she would be available. After a few weeks, and I had not reached back out to Dr. Copeland she sent and email and personally called me and asked us to come back into the clinic to discuss what may had happened and to discuss other options. She was so great, not only did she make me feel like she genuinely cared as a doctor but I was able to grieve with a friend. Dr. Copeland was not the first doctor that we consulted with. The first doctor in my opinion lacked bedside manner and made me feel inadequate of possibly being able to conceive. In addition, he discussed topics that had nothing to do with my personal situation. This was why a consulted with another doctor. I am glad I did because I my experience with Dr. Copeland and her staff at Atlantic Reproduction was first class and I would definitely anyone to their practice.
Describe your experience with the nursing staff.
All of the nursing staff provided quick responses to any questions. Even after hours. They were all so compassionate and friendly.
How was your experience with Susannah Copland?
Our experience with Dr. Copeland as a patient was very personnel. She allowed us express every concern and ask every question as needed. She has great bedside manner and made us feel as if she really cared about us, not only as patients but as personal friends. There was not one time that I felt as if I was a number.
What one piece of advice would you give a prospective patient of Susannah Copland?
That she is willing to listen to all of your concern no matter how silly you may think it is. She does not make you feel as if you are uneducated to the process and will educate you about the overall experience and to learn about your individual circumstances.
Describe the protocols Susannah Copland used in your cycles and their degree of success.
The overall strategy was to retrieve as manner eggs as possible in hopes of retrieving a good quality egg. I believe my treatment cycle was aggressive due to my diminished ovarian reserve.
Describe the costs associated with your care under Susannah Copland.
IVF is just expensive period. Atlantic Reproductive Clinic did offer a military discount which was helpful.
10
Doctor
Susannah Copland
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Anovulation, Endometriosis, Male Factor, Unexplained
10
The entire staff [at Altantic Reproductive] has always made me feel very comfortable and welcoming. They treat me they have known me forever, and they dont just ask a bunch of medical questions, they ask about me and my family...I believe total with the procedures, monitoring, and medications the IUI cost me around $4000 total...Strengths include a very professional and compassionate staff that seem to genuinely want to see you achieve your goals.
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Age
34 - 35
Treated
2015 - 2016
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Anovulation, Endometriosis, Male Factor, Unexplained
10
Describe your experience with Atlantic Reproductive Medicine Specialists.
Strengths include a very professional and compassionate staff that seem to genuinely want to see you achieve your goals. Weakness is that they are not closer to me, however they are 100% worth the 2 hour drive, one time I even made it in the snow (although the office did call and say they understood if I was unable to make it and attempted to reschedule so I did not drive in unsafe conditions)
During treatment, did you feel like you were treated like a number or a human?
No matter how much time passes between appointments I feel like she truly remembers me and my history, I never feel like im constantly having to remind her of my medical history. She asks about me and my family as if she genuinely cares about my well being
Describe your experience with your nurse.
The entire staff has always made me feel very comfortable and welcoming. They treat me they have known me forever, and they dont just ask a bunch of medical questions, they ask about me and my family.
How was your experience with Susannah Copland?
After a lot of research and consultations with several fertility clinics and am happy that I chose Dr. Copland and Atlantic Reproductive. I have always hated doctors that I was constantly reminding of past medical history and what we had already tried. Dr. Copeland is always up to date on my case and its obvious she takes the time to review my files before each visit. She is truly compassionate and caring and is very forthcoming with medical advice. The only negative about having doctor Copeland as my doctor is that she is located 2 hours from me, but honestly I would drive 10 hours if i had to.
What one piece of advice would you give a prospective patient of Susannah Copland?
You are in the right hands if you want a truly caring and compassionate doctor who genuinely seems to have your best interest at heart when planning your fertility path
Describe the protocols Susannah Copland used in your cycles and their degree of success.
in the beginning we were not only up against my endometriosis but also my husbands low testosterone and lack of sperm. So while my husband was being treated elsewhere for that Dr Copeland made sure to keep up to date with his medical information. She recommended that we "try" a few time while he was having his production stimulated but also highly recommended us to store some sperm for future use which we did. I had my one remaining tube checked and it was clear. I believe we did 3 cycles of me taking Letrozole and trying to get pregnant "naturally", then we took a break and came back the following year and attempted an IUI. Dr Copeland did informed that the endometriosis could lessen the chances of the IUI working and IVF with ICSI was my best bet. But due to monetary restraints we chose to go with the IUI first, hoping for the best. I was given Letrozole, Follistim AQ, and Ovudrel for the trigger. (I do not remember the dosages etc) Unfortunately it did not work. We visited Dr Copeland in January of 2017 to discuss IVF however, the monetary side of things is what makes me hesitant to attempt it, its hard to finance or ask to borrow that amount of money for a "maybe"
Describe the costs associated with your care under Susannah Copland.
I believe total with the procedures, monitoring, and medications the IUI cost me around $4000 total
10
Doctor
Susannah Copland
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Anovulation
10
Emily and Kelsey are the two ladies at the front desk [at Atlantic Reproductive Medicine Specialists]. They are so helpful and always really friendly. They know my husband and I and make sure we are taken care of with appointments and finances...We have only been delayed on TWO appointments the entire time we've going there. It is incredibly efficient...The nurses are always so nice and supportive. We frequently see Candice and she is WONDERFUL.
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Age
28
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Anovulation
10
Describe your experience with Atlantic Reproductive Medicine Specialists.
Emily and Kelsey are the two ladies at the front desk. They are so helpful and always really friendly. They know my husband and I and make sure we are taken care of with appointments and finances. The clinic is very clean. We have only been delayed on TWO appointments the entire time we've going there. It is incredibly efficient.
During treatment, did you feel like you were treated like a number or a human?
Dr. Copland is always so warm and compassionate. She genuinely cares about her patients and wants to reach the ultimate goal of pregnancy as safely and efficiently as possible. She values the opinion of her patients.
Describe your experience with the nursing staff.
The nurses are always so nice and supportive. We frequently see Candice and she is WONDERFUL. They are all fantastic.
How was your experience with Susannah Copland?
Dr. Copland is wonderful. We are so blessed to be in her care and are grateful for the opportunity to have someone on our team that cares so much about us and our goals. We have not reached our ultimate goal yet but we are making strides with every visit. She is compassionate and very professional. She allows for adequate time with us at every visit and we never feel rushed.
Describe the protocols Susannah Copland used in your cycles and their degree of success.
We have done several rounds (partly by our choice) of medicated timed home intercourse. Treatment started with a baseline ultrasound. We used 10mg of Letrozole x10days starting on cycle day 3. We would go in for a pre-trigger ultrasound and trigger with Pregnyl based on the results. Pregynl was administered at home every 3 days for a total of 3 doses. On our last home cycle, we had a biochemical pregnancy. Our 2 rounds of IUI were very similar but instead of home intercourse, we did the insemination. We are about to start planning for the InvoCell treatment.
10
Doctor
Susannah Copland
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
25 - 26
Treated
2015 - 2016
Success with this Doc
?
Treatment
3 IUI, IVF
Diagnosis
Anovulation, Male Factor
10
The nursing staff [at Atlantic Repro Med Raleigh] is wonderful. They are knowledgeable, kind, and very approachable...We are starting an antagonist IVF freeze all cycle soon. So far we did 3 cycles with letrozole and timed intercourse and 3 cycles with letrozole, ovidrel and IUI. I started at 5 mg letrozole producing 1 follicle and ended with 10 mg letrozole producing 3 follicles...
+ Read more
Age
25 - 26
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, IVF
Diagnosis
Anovulation, Male Factor
10
During treatment, did you feel like you were treated like a number or a human?
Despite how busy she might be, Dr. Copland always has time to listen or answer questions. She has kept up with the personal details of my life as well that make me feel like I am important to her.
Describe your experience with the nursing staff.
The nursing staff is wonderful. They are knowledgeable, kind, and very approachable.
What specific things went wrong at this clinic?
  • Scheduled the wrong procedure
How was your experience with Susannah Copland?
This is such a difficult journey but I can't imagine doing it at any other practice. We are still undergoing treatment but we have found everyone at the office extremely helpful and personable. Scheduling is sometimes difficult but this is to be expected with a busy practice. Overall I am extremely satisfied.
What one piece of advice would you give a prospective patient of Susannah Copland?
Dr. Copland allows you to be in charge of your medical decisions. She gives you all of the information available and then lets you decide what is right for you. This works for me as I am an insufferable control freak. But if you are the type that needs more direction, be upfront with her and let her know that.
Describe the protocols Susannah Copland used in your cycles and their degree of success.
We are starting an antagonist IVF freeze all cycle soon. So far we did 3 cycles with letrozole and timed intercourse and 3 cycles with letrozole, ovidrel and IUI. I started at 5 mg letrozole producing 1 follicle and ended with 10 mg letrozole producing 3 follicles.
Describe the costs associated with your care under Susannah Copland.
$1425 / IUI + ~$300 for letrozole and ovidrel $14,350 / IVF with ICSI: Includes retrieval and 2 transfers. Package purchased through ARC
10
Doctor
Susannah Copland
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39 - 41
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Poor Egg Quality, Unexplained
10
The care from everyone in Dr. Copland's office [at Atlantic Reproductive Medicine Specialists] was above and beyond what I experienced at Duke. When results were bad they were there with hugs and tissue. I couldn't have asked for more...IVF 1 - Follistim 375y cycle days 1-11, trigger, 11 eggs retrieved, 3 made it to day 5. PGS testing of all 3, no viable embryos to transfer. IVF 2 - Follistim 375y cycle days 1-11, omnitrope days 6-11, trigger, 8 eggs retrieved, 6 made it to day 5. PGS testing of all 6, 2 viable embryos to transfer. FET transfer, BFN. IUI 1 - letrozole 10mg days 2-8, Follistim 150u days 8-15, trigger (estimated 4 mature follicles), BFP with singleton birth IUI 2 - letrozole 10mg days 2-8, Follistim 150u days 8-13, trigger (estimated 5 mature follicles), BFP with twin pregnancy in progress (currently first trimester)
+ Read more
Age
39 - 41
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Poor Egg Quality, Unexplained
10
Describe your experience with Atlantic Reproductive Medicine Specialists.
Night and day (for the better) compared to Duke. communication is great. Staff is great. Felt more like a family then a doctor's office.
During treatment, did you feel like you were treated like a number or a human?
The care from everyone in Dr. Copland's office was above and beyond what I experienced at Duke. When results were bad they were there with hugs and tissue. I couldn't have asked for more.
Describe your experience with the nursing staff.
I have nothing negative to say about the nurses. All were great.
How was your experience with Susannah Copland?
Dr. Copland always performed all procedures and ultrasounds. She was open to discussing treatments, supplements, etc. that the other clinic I visited previously never even mentioned as options. She took the time to understand my history. All interactions were positive (even when negative news was delivered).
What one piece of advice would you give a prospective patient of Susannah Copland?
Come with questions...because she has answers.
Describe the protocols Susannah Copland used in your cycles and their degree of success.
IVF 1 - Follistim 375y cycle days 1-11, trigger, 11 eggs retrieved, 3 made it to day 5. PGS testing of all 3, no viable embryos to transfer. IVF 2 - Follistim 375y cycle days 1-11, omnitrope days 6-11, trigger, 8 eggs retrieved, 6 made it to day 5. PGS testing of all 6, 2 viable embryos to transfer. FET transfer, BFN. IUI 1 - letrozole 10mg days 2-8, Follistim 150u days 8-15, trigger (estimated 4 mature follicles), BFP with singleton birth IUI 2 - letrozole 10mg days 2-8, Follistim 150u days 8-13, trigger (estimated 5 mature follicles), BFP with twin pregnancy in progress (currently first trimester)
10
Doctor
Susannah Copland
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37 - 38
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Uterine Fibroids
10
I honestly can't think of a weakness for this clinic [Atlantic Reproductive Medicine Specialists]. Everyone here from the front desk to the office staff to the nurses and Dr Walmer are all amazing. I highly recommend them to everyone that needs fertility services!...Dr. Walmer is amazing. He explained things in a manner that was easy to understand. He was caring and compassionate throughout our entire emotional journey. He truly cares about his patients. It is rare to find someone that is so sincere!...The nursing staff is amazing! Everyone there sincerely cares and wants to help. I always felt comfortable to ask questions. They remember you and treat you like a human being, not like a number. I love these ladies!
+ Read more
Age
37 - 38
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Uterine Fibroids
10
Describe your experience with Atlantic Reproductive Medicine Specialists.
I honestly can't think of a weakness for this clinic. Everyone here from the front desk to the office staff to the nurses and Dr Walmer are all amazing. I highly recommend them to everyone that needs fertility services!
During treatment, did you feel like you were treated like a number or a human?
Dr. Walmer and the entire staff were caring, thoughtful and excited to help us. I would recommend them to everyone!!
Describe your experience with the nursing staff.
The nursing staff is amazing! Everyone there sincerely cares and wants to help. I always felt comfortable to ask questions. They remember you and treat you like a human being, not like a number. I love these ladies!
How was your experience with David Walmer?
Dr. Walmer is amazing. He explained things in a manner that was easy to understand. He was caring and compassionate throughout our entire emotional journey. He truly cares about his patients. It is rare to find someone that is so sincere!
What one piece of advice would you give a prospective patient of David Walmer?
Don't be afraid to ask questions!
Describe the protocols David Walmer used in your cycles and their degree of success.
My husband was the memory for everything (mine is horrible!). After our initial consultation, my husband and I both had testing done to try to narrow down the issue. Since the issue was with me (female), Dr Walmer performed more detailed tests. I had to have 2 hysteroscopies, we tried injections to boost egg release, injections and pills for follicle stimulation, 3 IUI's.
Describe the costs associated with your care under David Walmer.
My insurance does not cover much for infertility, so we did spend a few thousand dollars overall.
10
Doctor
David Walmer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Male Factor, Unexplained
8
The nurses [Atlantic Repro Med Specialists] were awesome. They were prompt with answering my questions and getting me scheduled.... My cycle started during the holiday season which led do different things being told to me (starting birth control when I didn’t). The receptionists were awesome and accommodating. Billing office was ok. I was confused on how why I had to pay everything up front when I didn’t even use all five ultrasounds. And they didn’t have payments I had made accounted for (which upset me).
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI
Diagnosis
Male Factor, Unexplained
8
Describe your experience with Atlantic Reproductive Medicine Specialists.
My cycle started during the holiday season which led do different things being told to me (starting birth control when I didn’t). The receptionists were awesome and accommodating. Billing office was ok. I was confused on how why I had to pay everything up front when I didn’t even use all five ultrasounds. And they didn’t have payments I had made accounted for (which upset me). Patti in billing was very nice, but Elaine was a bit coarse.
During treatment, did you feel like you were treated like a number or a human?
She made you feel like we were part of a team.
Describe your experience with the nursing staff.
The nurses were awesome. They were prompt with answering my questions and getting me scheduled.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Susannah Copland?
I adored Dr Copeland. She was attentive, and investigated what problems could be affecting us. She started us on the least invasive and costly procedures. But unfortunately that didn’t work and the next step (ivf) was just not affordable for us.
What one piece of advice would you give a prospective patient of Susannah Copland?
She is your best advocate. She is working to get you what you want!
Describe the protocols Susannah Copland used in your cycles and their degree of success.
We did medicated IUIs with Femara and a trigger shot. The only negative I felt about this was the lines of communication getting crossed so to speak. Dr Walmer wanted to increase my dose to 10mg while Dr Copeland wanted me on 7.5mg- but I only had a prescription for the 7.5 ones. Other than that everything was fine, I appreciated the use of the ultrasound during the insemination portion as it gave me peace of mind.
Describe the costs associated with your care under Susannah Copland.
$1,500 approximately without insurance. $275 with insurance. This did not include medications. We were quoted $480 to freeze my husband’s sperm.
9
Doctor
Susannah Copland
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
37 - 38
Treated
2012 - 2013
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
0
I would not recommend her for very significant infertility challenges.
+ Read more
Age
37 - 38
Treated
2012 - 2013
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
0
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Susannah Copland?
Dr. Copland was kind, compassionate and warm. She was extremely responsive to emails and questions. She took her time during my appointments and never made me feel rushed. I found her to be less directed about my treatment than I needed. She provided options, but rarely recommendations or concrete thoughts about next steps. Infertility is difficult enough without feeling like you are adrift when it comes to treatment. I found Dr. Copland to be conservative and less aggressive than my next fertility specialist. Ultimately, Dr. Copland gave up on me and my desire to pursue IVF despite a prior cycle that resulted in a low number of eggs retrieved (although we were able to transfer a five day blastocyst). She suggested that we explore donor eggs. I went to a different practice, pursued IVF, and had much better success with a more aggressive protocol. We retrieved 3 times as many eggs and transferred a PGS-normal 6 day blast.
What one piece of advice would you give a prospective patient of Susannah Copland?
I would not recommend her for very significant infertility challenges.
0
Doctor
Susannah Copland
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Male Factor, Unexplained
10
The clinic [Atlantic Reproductive Medicine Specialists] is very warm and everyone is very kind.... IUI was about $900 and IVF was priced at about $17,000... I was on Letrozole for a few cycles but they gave me headaches. He also instructed my husband to take CoQ10. I haven't gotten pregnant yet so I'm not sure they helped.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
South Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Atlantic Reproductive Medicine Specialists.
The clinic is very warm and everyone is very kind.
During treatment, did you feel like you were treated like a number or a human?
Dr. Walmer was always very kind and considerate of my feelings
Describe your experience with the nursing staff.
Everyone is always very kind and friendly.
How was your experience with David Walmer?
Dr. Walmer was extremely nice and caring. The only negative thing I have to say is that, he never gave me a clear idea of what next steps I should take. I wasn't ever sure if IVF was the right step for me or not.
What one piece of advice would you give a prospective patient of David Walmer?
Ask specific questions if you have any thoughts or questions
Describe the protocols David Walmer used in your cycles and their degree of success.
I was on Letrozole for a few cycles but they gave me headaches. He also instructed my husband to take CoQ10. I haven't gotten pregnant yet so I'm not sure they helped.
Describe the costs associated with your care under David Walmer.
IUI was about $900 and IVF was priced at about $17,000
10
Doctor
David Walmer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
37
Treated
2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
Outside of the medical staff, the office staff [at Atlantic Reproductive Medicine Specialists] aren't great. I was constantly told that i should be paying when my insurance covered certain services.... One cycle with only medication-no pregnancy. 3 IUI cycles with 300 follistim, 10 mg letrozole and pregnyl trigger, no pregnancies.... Very good doctor. I was treated with compassion and cannot complain with the level of service I was given. Always took the time to make sure I was ok. Clinic was very nice and felt like they were available for whatever I needed.
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
Describe your experience with Atlantic Reproductive Medicine Specialists.
Outside of the medical staff, the office staff aren't great. I was constantly told that i should be paying when my insurance covered certain services.
How was your experience with Susannah Copland?
Very good doctor. I was treated with compassion and cannot complain with the level of service I was given. Always took the time to make sure I was ok. Clinic was very nice and felt like they were available for whatever I needed.
Describe the protocols Susannah Copland used in your cycles and their degree of success.
One cycle with only medication-no pregnancy. 3 IUI cycles with 300 follistim, 10 mg letrozole and pregnyl trigger, no pregnancies.
Describe the costs associated with your care under Susannah Copland.
I paid for doctor visits only, 3 IUI cycles were covered by insurance.
8
Doctor
Susannah Copland
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
8 IUI, Donor Sperm
Diagnosis
Unexplained
10
They [Atlantic Reproductive Medicine] are sometimes hard to get on the phone, but always call back or email in a timely manner. I like that you pay by cycle and not visit as they do a lot of bloodwork and ultra sounds as needed...They [the nurses] were wonderful. Even offering meditation DVD's since we have been struggling. All very nice...Around $1200 [IUI] not including donor sperm and medication
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI, Donor Sperm
Diagnosis
Unexplained
10
Describe your experience with Atlantic Reproductive Medicine Specialists.
They are sometimes hard to get on the phone, but always call back or email in a timely manner. I like that you pay by cycle and not visit as they do a lot of bloodwork and ultra sounds as needed.
During treatment, did you feel like you were treated like a number or a human?
She is absolutely amazing. The perfect blend of knowledge and compassion.
Describe your experience with the nursing staff.
They were wonderful. Even offering meditation DVD's since we have been struggling. All very nice.
How was your experience with Susannah Copland?
She is wonderful. Very hands on from the beginning and goes into great detail to make sure you understand the process and your options. Never feel rushed. Very thorough. I would happily recommend her to someone.
Describe the protocols Susannah Copland used in your cycles and their degree of success.
She adjusted medications as needed. She halted periods to allows cysts to heal to proceed with the process quicker. Did a lot of blood work to monitor levels. I had a miscarriage and she did a procedure to make sure here were no remnants for better chances of taking the next iui.
Describe the costs associated with your care under Susannah Copland.
Around $1200 not including donor sperm and medication
10
Doctor
Susannah Copland
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2013
Success with this Doc
Yes
Treatment
IUI, 1 IVF
Diagnosis
Anovulation, PCOS, Unexplained
10
I felt incredibly cared for by Dr Walmer and everyone in his office [at Atlantic Reproductive Medicine Specialists]. They were patient, readily available, and made sure all of my questions were answered. Everyone in the practice who treated me knew my name and made me feel as comfortable as possible.
+ Read more
Age
30
Treated
2013
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Anovulation, PCOS, Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
I felt incredibly cared for by Dr Walmer and everyone in his office. They were patient, readily available, and made sure all of my questions were answered. Everyone in the practice who treated me knew my name and made me feel as comfortable as possible.
How was your experience with David Walmer?
So kind, caring and compassionate. He's truly an amazing guy.
10
Doctor
David Walmer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 31
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
Anovulation
10
Dr.Copland and her team have fantastic communication and show a great deal of compassion throughout the progress. I love how she maintained a sense of urgency throughout the process!
+ Read more
Age
29 - 31
Treated
2013 - 2015
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Anovulation
10
During treatment, did you feel like you were treated like a number or a human?
Dr.Copland and her team have fantastic communication and show a great deal of compassion throughout the progress. I love how she maintained a sense of urgency throughout the process!
How was your experience with Susannah Copland?
Very highly. Loved how responsive they were!
10
Doctor
Susannah Copland
Communication
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
Atlantic Reproductive Medicine Specialists
Raleigh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less