Describe your experience with Advanced Reproductive Center of Hawaii.
Strengths, great staff and clinic is at Kapiolani hospital where all other services and procedures are done. Weaknesses include: they could provide more scheduling details during routine services or ultrasounds to new patients. As a new patient to fertility treatments, I wasn't always clear on procedures or expectations for the following visit. It would have helped to have reminders during any procedure or service with the doctor or nurse so I knew timelines.
During treatment, did you feel like you were treated like a number or a human?
Him and his team do a tremendous job at making every part of the process as conveniant and easy as possible. His entire staff are incredibly patient and understanding. Dr. Huang lightens the process with his humor and jokes.
Describe your experience with the nursing staff.
Very patient and kind. Always understanding and never hesitates answering questions.
What specific things went wrong at this clinic?
- Canceled a cycle due to clinic error
How was your experience with Chris Huang?
He is very honest and straight forward with all information. He always tries to place humor into his visits, to make for a more enjoyable and less stressful situation. He always explores financing options or ways to minimize patient costs.
What one piece of advice would you give a prospective patient of Chris Huang?
He is very honest and won't downplay anything.
Describe the costs associated with your care under Chris Huang.
I can't remember, but we stayed under expected budget. My PPO insurance plan covered alot of payments.