Advanced Fertility Center of Chicago

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Chicago
4920 N Central Ave
Chicago, IL 60630
(773) 794-1818
Crystal Lake
820 East Terra Cotta Ave.
Crystal Lake, IL 60014
(815) 356-1818
Gurnee
30 Tower Court
Gurnee, IL 60031
(847) 662-1818
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On a scale from 0-10, how likely are you to recommend Advanced Fertility Center of Chicago to a friend?
Strongly recommend: 15Neutral: 1Don't recommend: 58
21 assessments
  • 71% Strongly recommend (9-10)
  • 5% Neutral (7-8)
  • 24% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
671
Annual Cycles National Avg.
344
7.7
Average Doctor Score
2 doctors
21 assessments
6
Age
35
Treated
2016
Success with this Doc
No
Treatment
IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
6
They are so busy, you do sometimes feel like they're just rotating you in [at Advanced Fert - Chicago]. I like that they are matter of fact about your chances, just wish they were more genuine in person-to-person patient care...She [the nurse] was informative, typically responsive (via email was the usual method), thorough when confirming procedures and medications). I had to ask forbid my results, though; otherwise they never told me...
+ Read more
Age
35
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
6
Describe your experience with Advanced Fertility Center of Chicago.
They are so busy, you do sometimes feel like they're just rotating you in. I like that they are matter of fact about your chances, just wish they were more genuine in person-to-person patient care.
During treatment, did you feel like you were treated like a number or a human?
While he was very blunt and matter of fact, relying and touting his success rates, he did seem to genuinely want to help us get pregnant and wanted us to know our chances.
Describe your experience with your nurse.
She was informative, typically responsive (via email was the usual method), thorough when confirming procedures and medications). I had to ask forbid my results, though; otherwise they never told me.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Richard Sherbahn?
I like the nurses; it's clear they do this a lot and are happy to answer questions so you feel informed. The compassion is slightly lacking compared to the other clinic I went to. I also get a feeling that money talks. They want to help but they also really want your money.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Come prepared to ask questions. He turns it over to you, basically, to steer the conversation and ask the questions. You may also have to ateee him back to your specific situation. He told a lot of stories illustrating successes but they weeenr necessarily women in my situation.
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
He thought t was ludicrous that my previous doctor put me on BCP before an IVF cycle given I have a low antrall follicle count and lower AMH. But then my lead follicle developed way faster and we had to cancel that cycle. Next cycle we did do BCP and I developed more, went to transfer but still only got 3 follicles out of the 7 they predicted. I was on 450iu follistim/gonal f, 1/2ml of omnitrope, 10iu low dose HCG and a pill (methyl-?) that was supposed to improve things.
Describe the costs associated with your care under Richard Sherbahn.
Expensive. $10,500 for single cycle plus cost for any blood work ($75 each test), plus cost of any ultrasounds. We are now looking at donor egg IVF and a frozen cycle is $15,500 + med + local monitoring + $150 to freeze sperm + cost if we would need to freeze any embryos.
5
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage
10
They [Advanced Fer - Chicago] open early (I believe 6) and are able to get you in before work to monitor you. The clinics are very clean, decorated nicely and appealing. They are very up to date on technology, procedures with a quality lab and technicians...I did not feel like a number here, the clinic seems very patient driven. The care felt very personal. They have a few locations which make it easily accessible for those who are not very close to the city...
+ Read more
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage
10
Describe your experience with Advanced Fertility Center of Chicago.
I did not feel like a number here, the clinic seems very patient driven. The care felt very personal. They have a few locations which make it easily accessible for those who are not very close to the city. They open early (I believe 6) and are able to get you in before work to monitor you. The clinics are very clean, decorated nicely and appealing. They are very up to date on technology, procedures with a quality lab and technicians.
During treatment, did you feel like you were treated like a number or a human?
The care and attention I received was personal. The plan he created was fit for me and my situation/diagnosis. The staff remembers your name, they are always friendly and responsive. We were never talked down to and we were explained everything in a way we could easily understand. We never felt like our care or time was rushed.
Describe your experience with your nurse.
Diane is amazing. She is good and knowledgeable at what she does, on top of things, very organized, quick to respond if you call or email and made sure everything was taken care of. She is truly a valuable asset to their team. The whole AFCC staff is wonderful. I do not have anything negative to say about any of the team. They are all very friendly, helpful and good at what they do.
What specific things went wrong at this clinic?
  • Lost paperwork
How was your experience with Richard Sherbahn?
Dr. Sherbahn is extremely knowledgeable in his field. Before choosing him I saw an OBGYN who "specialized in infertility" but I did not feel confident in her ability re: infertility, or trust her plan she laid out for me. Then, we had a consult with a reproductive endocrinologist and knew immediately she did not have our best interest in mind. Finally, we had our consult with Dr. Sherbahn we knew immediately he was the doctor for us. Our first meeting he laid out all of the facts, all of the options, all of the data and made our situation very clear and easy to understand. Whenever we met with him we never felt rushed or talked down to how some doctors can make you feel. We never left feeling confused. I have no bad experiences to speak of in regards to Dr. Sherbahn.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
He is very honest. I read another review that said "He isn't the warmest fuzziest doctor but I do think he cares a lot". This is true that he may not seem very "warm and fuzzy" but if you have a consult with him, try not to let that immediately affect your decision of him. He is extremely intelligent and talented in his field. My husband and I were seeking successful treatment by a knowledgeable doctor, not to make best friends with the doctor.
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
No suppression, fresh transfer. High doses of FSH, Human Growth Hormone (HGH), Low-dose HCG and Ganirelix. I had a low follicle count, fairly low AMH and higher FSH. The HGH and HCG are to help with the egg quality as it develops.
Describe the costs associated with your care under Richard Sherbahn.
My IVF cycle was covered by insurance.
10
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
The clinic [Advanced Fertility Center of Chicago] is quite busy and not overly fancy or roomy. I often waited anxiously for lab results or return phone calls which didn't come until sometimes late in the afternoon. Regardless it is comfortable and sufficient...We paid 27,000 for shared risk which would have given us up to six transfers to have a live birth. We got pregnant on the first transfer. Lab and ultrasounds would have been included in this but because I did these off site they were additional. These however were mostly covered by our insurance under the diagnostic benefit (as was my hysteroscopy and husbands semen analysis--though we had to pay $150 oop for sperm cryopreservation)
+ Read more
Age
40
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Advanced Fertility Center of Chicago.
The clinic is quite busy and not overly fancy or roomy. I often waited anxiously for lab results or return phone calls which didn't come until sometimes late in the afternoon. Regardless it is comfortable and sufficient.
During treatment, did you feel like you were treated like a number or a human?
Because I did my monitoring at a clinic closer to home I only actually saw Dr. Sherbahn for our initial consultation, hysteroscopy and embryo transfer. Because of this, and the fact that we achieved success so quickly I did not particularly establish a repoire with the doctor or any particular staff member. Regardless, the few times we did see Dr. Sherbahn we felt we had his full attention and that he was truly invested in our success.
Describe your experience with your nurse.
Because I did remote monitoring my interaction with the nursing staff at this clinic was fairly limited but when I did talk to them on the phone, or via email they were always friendly and accommodating.
How was your experience with Richard Sherbahn?
Dr. Sherbahn is a genius! After a disastrous year with another RE it was just over three months from our initial consultation to our positive beta. We went to Dr. Sherbahn with a clear goal, knowing that we were going to use donor eggs. This made our treatment path clear from the start. Regardless, Dr. Sherbahn took the time to explain the process (though we had been through it before) and help us decide between using fresh or frozen donor eggs (the latter not being an option at our previous clinic). He was considerate, confident and had a great sense of humor. This put me at ease for our embryo transfer at which I was comfortable and relaxed.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Go with an open mind. Dr. Sherbahn's success rates speak for themselves. When he reviews his statistics, his confidence could be interpreted by some as arrogance. I however, did not get that impression. I went in with a positive attitude. I just "knew" we would be successful!
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
Having had a failed donor cycle at a previous clinic (we never even got to transfer) we knew our plan before we even went to see Dr. Sherbahn. This made out treatment plan easy and it went smoothly from start to finish. Our only decision was whether to use fresh or frozen donor eggs. Because we are from out of town logistically it made more sense to use frozen donor eggs, even though their use is fairly new and success rates are slightly lower. We were given a username and password to access the donor profiles and photos and once we selected our donor I was suppressed with bcp then Lupron. I started taking low dose aspirin daily. I then started estrogen and then IM progesterone starting the day before thaw and fertilization. Husband had been to the clinic previously and had his sperm cryopreserved so we didn't have to travel to the clinic until transfer. My monitoring was done at a clinic closer to home. I was also on medrol for several days prior to transfer.
Describe the costs associated with your care under Richard Sherbahn.
We paid 27,000 for shared risk which would have given us up to six transfers to have a live birth. We got pregnant on the first transfer. Lab and ultrasounds would have been included in this but because I did these off site they were additional. These however were mostly covered by our insurance under the diagnostic benefit (as was my hysteroscopy and husbands semen analysis--though we had to pay $150 oop for sperm cryopreservation)
10
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
29
Treated
2016
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
5
AFCC uses their nursing staff to do all the communication, even for big decisions like cancelling a cycle or calling with a negative pregnancy test result. While the nurses were kind, I would have appreciate more communication from the doctor directly...Nurses were all friendly and usually pretty prompt in responding to calls and emails. They do seem to have a high caseload and be extremely busy.
+ Read more
Age
29
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
5
Describe your experience with Advanced Fertility Center of Chicago.
I was drawn to AFCC due to their transparency in pricing and success rates on their website. I also found their success rates to be very good. As previously mentioned, I didn't like the communication style of all communication through nurses, even for important decisions like cancelling cycles and negative pregnancy test results.
During treatment, did you feel like you were treated like a number or a human?
Dr. Catenachi is personable, friendly and easy to talk to. However AFCC uses their nursing staff to do all the communication, even for big decisions like cancelling a cycle or calling with a negative pregnancy test result. While the nurses were kind, I would have appreciate more communication from the doctor directly. I believe they see alot of patients, so the communication style did make me feel like a number.
Describe your experience with your nurse.
Nurses were all friendly and usually pretty prompt in responding to calls and emails. They do seem to have a high caseload and be extremely busy.
How was your experience with Michelle Catenacci?
Dr. Catenacci was always nice, but I didn't interact with her that much. I decided to change clinics after my first cycle was cancelled and my second one only resulted in 1 embryo. I do have lower reserve, but i was given a 40% chance of success based on my AFC during the initial consult. I decided to change doctors because I didn't feel she was that invested in achieving success for me.
What one piece of advice would you give a prospective patient of Michelle Catenacci?
Expect the communication to be only through the nurses unless she is the doctor performing procedures the day of your procedures or if you schedule a meeting with her.
Describe the protocols Michelle Catenacci used in your cycles and their degree of success.
While my AMH and AFC are somewhat lower for my age, they never expected for the cycles to go as badly as they did. My first cycle was birth control and then antagonist. It was cancelled due to poor response and converted to IUI. Given my lower reserve, I don't think we should have ever tried birth control suppression. The second cycle we did estrogen priming with microdose lupron and HGH. Results were somewhat better, but we only retrieved 2 eggs and got 1 embryo. I know the doctors can't be blamed for poor response, but on my third IVF (at a different clinic), I was able to get 12 eggs (8 mature) from an estrogen priming and antagonist protocol with max stims. So the protocol and the administration of the cycle (doses, triggering, etc) can make all the difference.
Describe the costs associated with your care under Michelle Catenacci.
I have some insurance up to a lifetime max, so things were covered once we hit deductible and OOP max.
5
Doctor
Michelle Catenacci
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
9
I have my main nurse contact [at Advanced Fertility Center of Chicago] , Diane, who is responsive and they have worked very hard to get me my medications quickly when running low/need to start a cycle right away...it would be nice to feel more comfortable being able to contact the doctor with questions during my cycle...The Chicago office is closed on the weekends so if you have weekend monitoring you need to drive to the Gurnee office, about 50 minutes away.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
9
Describe your experience with Advanced Fertility Center of Chicago.
Everyone is very communicative and appointments are easy to get. Usually get you in quickly, though sometimes it can be backed up depending on the morning. Though this is rare. The Chicago office is closed on the weekends so if you have weekend monitoring you need to drive to the Gurnee office, about 50 minutes away. This can be a pain, but the staff is very nice.
During treatment, did you feel like you were treated like a number or a human?
Dr. Sherbhan's staff is very responsive. They don't act like you're asking silly questions. I have my main nurse contact, Diane, who is responsive and they have worked very hard to get me my medications quickly when running low/need to start a cycle right away. Even with all of this, it would be nice to feel more comfortable being able to contact the doctor with questions during my cycle.
Describe your experience with your nurse.
Diane was very on top of communication. She worked tirelessly to get my medications when they were needed at the last minute - working with Braun Pharmacy in Chicago (also a great pharmacy). She was very timely with communications as well. She often seems rushed, but it's mostly b/c she's doing a lot at once. She's not making you feel like she doesn't have the time, so just has a lot on her plate.
How was your experience with Richard Sherbahn?
I went to Dr. Sherbahn because he is seen as a no-nonsense doctor who gets good results. After my first retrieval, I was diagnosed with endometriosis. Dr. Sherbhan quickly reconfigured my treatment and we started again. From the research I have done, I think Dr. Sherbhan is well educated in the current best practices in fertility, which is what you want. He did debrief us after my retrieval and we spoke to him after my negative pregnancy test to discuss next steps. It would be nice to feel more comfortable reaching out to him in-between or during cycles. It was noticed by my nurse that I do have fluid in my uterus during cycle day 10 and on. This is not something I would have known unless my nurse told me and it doesn't seem to be a concern of Dr. Sherbhan's, but it is a concern to me and I've gone for acupuncture treatment. I would like to talk to the doctor about the fluid and how it may be contributing to my fertility issues.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
He's on top of the fertility game, so trust his judgment. Go in for the facts, not for a shoulder to cry on.
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
IUI: I chose to use injectables for two IUI cycle. IVF: Prepared for IVF twice, one cycle was canceled and we did IUI instead. For the first IVF cycle I took CoQ10, DHEA, baby aspirin, omnitrope, Follistim (up to 550 units), Ganirelix, dexamethasone, and probably a few other things I can't remember. IVF 2: Same as above, but started by month in-between by taking estrogen, progesterone and testosterone. This cycle was canceled and the nurse asked if we wanted to do IUI and we said yes.
Describe the costs associated with your care under Richard Sherbahn.
Our fertility treatment was covered by insurance after a deductible. The omnitrope and testosterone were not covered by insurance.
8
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Tubal Blockage
10
The clinic [Advanced Fert - Chicago] seems to be pretty organized....The nurses here are truly the fuel of the clinic. My nurse, Sue was so caring and compassionate. Every nurse that we came in contact with was excellent....I asked my nurse to place an order for some numbing cream and had to ask a few times before it was done. The numbing cream is something extra I wanted to try - not a part of my actual protocol...We had insurance that we enrolled in specifically for the purpose of being able to cover fertility treatments at AFCC.
+ Read more
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Tubal Blockage
10
Describe your experience with Advanced Fertility Center of Chicago.
The clinic seems to be pretty organized. We were shocked at the decline of our eggs from day to day after retrieval and that's a sign of the clinic. But I'm unsure how much of that is an egg / sperm quality issue.
During treatment, did you feel like you were treated like a number or a human?
Dr. Sherbahn and his staff always knew the details of my case and customized my protocol based on my labs and needs.
Describe your experience with your nurse.
The nurses here are truly the fuel of the clinic. My nurse, Sue was so caring and compassionate. Every nurse that we came in contact with was excellent.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Richard Sherbahn?
Dr. Sherbahn knows his stuff. I was won over by his confidence, intelligence and no-nonsense attitude. I trusted all of his decisions and believe in his plan for us. Dr. Sherbahn did my mock embryo transfer and will soon be doing my FET. He was unable to do my retrieval due to a schedule issue.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Do your research and ask questions. He takes the time to answer all of your questions during the consult and this is the most face to face time you will have with him so take advantage of it!
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
For stimulation I was on BC and follistim. Triggered with Lupron and HCG. For FET: BC and estrogen patches followed by PIO injections.
Describe the costs associated with your care under Richard Sherbahn.
We had insurance that we enrolled in specifically for the purpose of being able to cover fertility treatments at AFCC. So we were responsible for our annual out of pocket max (6000) plus any other fees that were not covered by insurance (PGS 4500, remaining balances, etc) I would estimate we've spent about 12k so far.
10
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2015
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Endometriosis, Poor Egg Quality
10
While nurses [at Advanced Fertility] were highly efficient they lacked simpathy and often rushed thru the process trying to avoid questions about labs...Staff is really efficient and gets their job done well. The only complaint I have is that they wait until 4 pm to call you back, making you worry all day long...Great clinic. Very professional... the only weakness is that they call you in the afternoon around 3-4 pm, making it a very long day, especially if you are waiting for hcg results.
+ Read more
Age
35
Treated
2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Endometriosis, Poor Egg Quality
10
Describe your experience with Advanced Fertility Center of Chicago.
Great clinic. Very professional. Like i mentioned before is the only weakness is that they call you in the afternoon around 3-4 pm, making it a very long day, especially if you are waiting for hcg results.
During treatment, did you feel like you were treated like a number or a human?
While nurses were highly efficient they lacked simpathy and often rushed thru the process trying to avoid questions about labs
Describe your experience with your nurse.
Staff is really efficient and gets their job done well. The only complaint I have is that they wait until 4 pm to call you back, making you worry all day long. They also are not very willing to share lab results
How was your experience with Richard Sherbahn?
Dr. Sherban is a very knowledgeable doctor who delivers results. He managed my care very closely and exchibitd compassion and care. For example, he was reviewing my monitoring results while on vacation and making necessary adjustments. He was easy to talked to and very personable during procedures. He also spent over an hour with us during our initiale consultation and reviews my files very closely. Thanks to his high standard, he discovers two health conditions contributing to infertility, missed previously by another clinic.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Trust your doctor
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
He did a a regular protocol with birthcontrol, adjusted the fsh dose based on my labs. Very close monitoring
Describe the costs associated with your care under Richard Sherbahn.
Ivf about 10,000 plus screening labs and early pregnancy care costs Frozen 4,000 plus prescreening labs and early pregnancy monitoring costs
10
Doctor
Richard Sherbahn
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
?
Treatment
Diagnosis
Endometriosis, Unexplained
10
The nurses at AFCC [Advanced Fertility Center of Chicago] are awesome- always returned calls and answered our questions....The clinic was always very busy- leading up to stim and the actual decision to do IVF with the clinic we did feel just like a number in the craziness of the day.
+ Read more
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Endometriosis, Unexplained
10
Describe your experience with Advanced Fertility Center of Chicago.
Very fast paced- a lot of people are in and out- very busy...
During treatment, did you feel like you were treated like a number or a human?
I felt that communication was lacking prior to the actual cycle- once I started my stim the communication was excellent and we were very pleased. The clinic was always very busy- leading up to stim and the actual decision to do IVF with the clinic we did feel just like a number in the craziness of the day.
Describe your experience with your nurse.
The nurses at AFCC are awesome- always returned calls and answered our questions.
How was your experience with Richard Sherbahn?
While his bed side manner was a little different than we are used to. He was direct and honest with us- up until meeting Dr. Sherbahn we felt like no one we worked with wanted to be honest with us.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
He will tell you the truth about your chances and what is best for your situation
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
Still awaiting the results of our IVF cycle- We used the Ganrillex protocol with low dose HCG, follistim etc...
Describe the costs associated with your care under Richard Sherbahn.
We did a multi cycle package deal with two fresh transfers and two frozen transfer- only complete upon live birth. Included ICSI and one year of freezing costs for leftover embryos. $16,500- didn't include monitoring as we did this locally and insurance covered this
10
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Tubal Blockage
9
The clinic [Advanced Fertility] didn't offer specific about the insurance coverage. They would say "your insurance covers it" but I found out that meant only 60% two days before my surgery....The NP was a bit disingenuous. I would rather she not try to smile and be overly nice than to allow her façade to crack, which she did a number of times. The nursing stuff was always rushed though no one else was waiting. I felt like more of a number to them than the doctor.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Tubal Blockage
9
Describe your experience with Advanced Fertility Center of Chicago.
It's difficult to compare because I've only been to this one. However, I am going to look at others and this clinic will be the mid bar. Also, the clinics are really far from Chicago.
During treatment, did you feel like you were treated like a number or a human?
I was typically the only patient in the office. I never felt rush while with Dr. Jain.
Describe your experience with your nurse.
The NP was a bit disingenuous. I would rather she not try to smile and be overly nice than to allow her façade to crack, which she did a number of times. The nursing stuff was always rushed though no one else was waiting. I felt like more of a number to them than the doctor.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Tarun Jain?
Dr. Jain was fine. I'm an introvert so I was never overly emotional and wouldn't expect nor need much emotion from my doctor; however, he did celebrate my victories with me. He explained things clearly and was willing to repeat as necessary and without bias, allowing me to make my own decisions. The day of the surgery I decided to change our course of action. He explained the implications without forcing me to do anything.
What one piece of advice would you give a prospective patient of Tarun Jain?
Don't expect to be best friends.
Describe the protocols Tarun Jain used in your cycles and their degree of success.
After the hysterosalpingogram showed blocked tubes we scheduled a laproscopy and a hysteroscopy. If the tubes were hydrosalpinx he would clamp them to better the chances for a successful IVF.
Describe the costs associated with your care under Tarun Jain.
Insurance covered 60%
9
Doctor
Tarun Jain
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
36
Treated
2016
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
I just began seeing him [Dr Richard Sherbahn]. My experience has been positive this far....He spent time to review my entire history and chart, and answered all my questions. He was caring and honest....Make sure to have all your information available and ready, be prepared to ask questions....The nursing staff [at Advanced Fertility Center of Chicago] is fantastic. They are caring, responsive and patient....Patient focused clinic with high success rates. You do need feel like mother number as you do with a large big box practices in the area.
+ Read more
Age
36
Treated
2016
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
Describe your experience with Advanced Fertility Center of Chicago.
Patient focused clinic with high success rates. You do need feel like mother number as you do with a large big box practices in the area.
During treatment, did you feel like you were treated like a number or a human?
He spent time to review my entire history and chart, and answered all my questions. He was caring and honest.
Describe your experience with the nursing staff.
The bruising staff is fantastic. They are caring, responsive and patient.
How was your experience with Richard Sherbahn?
I just began seeing him. My experience has been positive this far.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Make sure to have all your information available and ready, be prepared to ask questions.
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
Treatment is about to begin.
Describe the costs associated with your care under Richard Sherbahn.
Insurance
8
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
38 - 39
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
9
[Nurses] very attentive and easy to contact. Friendly and compassionate...Personal nurse assigned to me who I could call and email directly. A relationship developed.
+ Read more
Age
38 - 39
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
9
Describe your experience with Advanced Fertility Center of Chicago.
Accessible and on top of their game
During treatment, did you feel like you were treated like a number or a human?
Personal nurse assigned to me who I could call and email directly. A relationship developed
Describe your experience with your nurse.
Very attentive and easy to contact. Friendly and compassionate
How was your experience with Richard Sherbahn?
Direct and honest. Diagnosed my condition of diminished reserve correctly. What he said would happen, happened -- I did not retrieve many eggs during IVF. I liked that he performed my retrieval and transfer and called me personally when my HCG was still after the pregnancy was non-viable.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Be prepared for bluntness
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
High doses of FSH with Ganarelix and Human Growth Hormone
8
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Advanced Fertility Center of Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40
Treated
2016
Success with this Doc
Yes
Treatment
4 IUI, IVF, Donor Eggs
Diagnosis
Male Factor, Poor Egg Quality, Unexplained
10
The clinic [Advanced Fert - Gurnee] has high success rates which is why we came to them. They are very rigorous and are constantly updating protocols to be more efficient. I heard with the donors they use they require them to come to the clinic to ensure they're taking their meds properly. This is beyond what other clinics normally do...The nursing staff overall were amazing! Super compassionate and emotive which I love. Very friendly and never seemed frustrated even if I did frustrating things...
+ Read more
Age
40
Treated
2016
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, IVF, Donor Eggs
Diagnosis
Male Factor, Poor Egg Quality, Unexplained
10
Describe your experience with Advanced Fertility Center of Chicago.
The clinic has high success rates which is why we came to them. They are very rigorous and are constantly updating protocols to be more efficient. I heard with the donors they use they require them to come to the clinic to ensure they're taking their meds properly. This is beyond what other clinics normally do.
During treatment, did you feel like you were treated like a number or a human?
Dr. Sherbahn was interested in us as people and every time we met with him or talked on the phone, he seemed unhurried and asked questions about our lives. He remembered details about us and often joked with us in appropriate ways that made us feel we were on the same team. The nurses were overwhelmingly caring and responsive.
Describe your experience with your nurse.
The nursing staff overall were amazing! Super compassionate and emotive which I love. Very friendly and never seemed frustrated even if I did frustrating things. Tina was great, on the whole. But I do think she was slightly less expressive of compassion than the other nurses. She was more businesslike. But she got the job done.
How was your experience with Richard Sherbahn?
He is very straightforward in his discussions, very honest about your situation and what he thinks he can do. He is honest and open about his clinic's strengths and weaknesses. He is flexible in his treatment and approach. At least three different times he bent rules listed on his website for the program we were using (a prepaid multicycle IVF program with guaranteed money back if no live birth). We had faith we would either have a successful pregnancy with his clinic or feel we had done everything possible to get pregnant and could move on, that's how much we trusted their abilities. Sherbahn always asked if we had questions and never seemed frustrated by anything we asked even though I'm sure he's answered the same questions a million times. We got the sense it was personally important to him to serve his patients as best he could. I also like that he was informed about new procedures and was updating clinic protocols even over the few months we were there. That shows me a willingness to adapt for greatest chance of success.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Don't be afraid to ask questions. He isn't the warmest fuzziest doctor but I do think he cares a lot.
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
Frozen egg donor cycles: suppression of own ovulation with bcp, later just with estrogen, then HCG trigger and progesterone injections 5-6 days before transfer. Progesterone continues if successful pregnancy through week 13.
Describe the costs associated with your care under Richard Sherbahn.
We got a multicycle guarantee plan which entailed a single payment up front and all care and visits were covered under that payment.
10
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Gurnee
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 38
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, 3 Embryo Freezing
Diagnosis
Endometriosis, Unexplained
10
The value of an IVF clinic is heavily in the lab quality, technicians and protocols. Dr. Sherbahn's clinic [Advanced Fertility Center of Chicago] has this down. The clinic is not aesthetically amazing but has the top of the line technology (3D USG for all procedures, volumetrics of growing follicles) and gets the job done. They are open at 6 am and get you in/out quickly for monitoring. Also in a pinch during stim cycle they would just give you extra medicine they had lying around (extra ganerelix, etc).
+ Read more
Age
36 - 38
Treated
2013 - 2015
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF, 3 Embryo Freezing
Diagnosis
Endometriosis, Unexplained
10
Describe your experience with Advanced Fertility Center of Chicago.
The value of an IVF clinic is heavily in the lab quality, technicians and protocols. Dr. Sherbahn's clinic has this down. The clinic is not aesthetically amazing but has the top of the line technology (3D USG for all procedures, volumetrics of growing follicles) and gets the job done. They are open at 6 am and get you in/out quickly for monitoring. Also in a pinch during stim cycle they would just give you extra medicine they had lying around (extra ganerelix, etc).
During treatment, did you feel like you were treated like a number or a human?
He tailored the process to my opinions, wishes and expectations. He was very honest with me (which some patients may not like). He is not the warmest and fuzziest but he is honest, thoughtful and gets the job done.
Describe your experience with your nurse.
Fantastic staff, Sue, Cathy, Tina, Dina among others. They would communicate by phone or email and get back to me SO quickly with very detailed instructions or answers to my questions. I remember after my 1st consultation I sent Sue an email with 20 questions (LITERALLY) and she answered each one patiently, correctly. They have 24/7 coverage too.
How was your experience with Richard Sherbahn?
He runs the clinic and processes in a very rigorous way which is good at producing results. He is based on data, evidence and shows you graphs/charts to explain risks, benefits, etc. He is frank and kind, thoughtful. He can perhaps be blunt at times, but the truth was what needed to be discussed. I appreciate that with good communication between us he was able to tailor treatments and plans to what I wanted and what was best for me/my family.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Listen to him, and don't be afraid to question or discuss things/plans.
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
Lupron trigger for each. Nightly injections only. Follistim, ganerelix, steroids, low-dose estrogen. Every cycle I produced about 10-14 eggs. He does use IM progesterone for first 10 weeks of pregnancy in most IVF cases
Describe your experience with your monitoring appointments.
Very efficient. Starts very early. Gets you in/out quickly. First come first serve but that was never a problem and I"m a busy MD trying to get out of there. Most visits were 15 mins total including USG and blood draw. Privacy always preserved.
Describe the costs associated with your care under Richard Sherbahn.
Insurance coverage was good. I paid about 1/3 of the total amount.
10
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Gurnee
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
24 - 25
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Anovulation, PCOS
10
This clinic is on the smaller side and I felt that allowed for more individualized care instead of big clinics with hundreds of patients. I saw a nurse during each monitoring appointment instead of a phlebotomist and ultrasound tech. They also offered a 6:30 AM monitoring appointment which made it easy to get to work on time.
+ Read more
Age
24 - 25
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IVF
Diagnosis
Anovulation, PCOS
10
Describe your experience with Advanced Fertility Center of Chicago.
This clinic is on the smaller side and I felt that allowed for more individualized care instead of big clinics with hundreds of patients. I saw a nurse during each monitoring appointment instead of a phlebotomist and ultrasound tech. They also offered a 6:30 AM monitoring appointment which made it easy to get to work on time.
During treatment, did you feel like you were treated like a number or a human?
Doctor Sherbahn handled my care directly and did not pass off medical decisions to a nurse or another doctor on staff. He seemed genuinely excited for my husband and I when we had success.
Describe your experience with your nurse.
Kathy was outstanding and was very prompt in responding to my emails and phone calls. No question was "too crazy" and she checked in on my when I was in office for monitoring appointments. She always made sure I had all my medications and that I clearly understood instructions.
How was your experience with Richard Sherbahn?
Doctor Sherbahn doesn't have the warmest bedside manner, but I completely trusted his opinion and recommended course of treatment. He analyzed my file from previous cycles/clinics and discussed options with me. He helped me become fully informed before starting my cycle and gave me realistic expectations prior to beginning. During my IVF cycle, he adjusted my medications as needed and was careful to make sure my body was responding appropriately. He also preformed all procedures himself.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Ask questions and take notes! Doctor Sherbahn is very smart and stays up to date on recent studies to give you the best treatment possible.
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
I have PCOS and overstimming is possible, I was started on a conservative dose of stims and I was immediately increased when the desired response was not seen. Ganiralex was started on day 7 and I was triggered on day 12 of my cycle. On the day of my trigger shot, Doctor Sherbahn had me do another boost of stims to make sure the follicles were the appropriate size. I also triggered with Lupron in addition to HCG to make sure I didn't overstimulate and could proceed to a fresh transfer. Doctor Sherbah's lab is outstanding and of the 18 mature eggs retrieved, 17 fertilized,-and 12 made it to blast. These results were outstanding compared to the cycle I had done previously with another clinic. I transferred two day 5 embryos and both took. My twins are 6 months old currently.
Describe the costs associated with your care under Richard Sherbahn.
My insurance covered my appointments and procedures. I paid a $30 copay for each visit as they were billed as specialist visits (even for monitoring). I also paid a copay for medications depending on the medication.
10
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Gurnee
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
The clinic [Advanced Fert - Gurnee] works around your work schedule so I would often go in before work, they also do weekends...They made me feel so comfortable. Everyone was great. It was clean and easy to get to. They were usually on time. The ultrasound techs were great and they try to keep you with the same few people so you get to know them. One person sucked at getting blood but other then that they were really good about it, as they should be bc man you give a ton of blood going through IVF.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Advanced Fertility Center of Chicago.
They made me feel so comfortable. Everyone was great. It was clean and easy to get to. They were usually on time. The ultrasound techs were great and they try to keep you with the same few people so you get to know them. One person sucked at getting blood but other then that they were really good about it, as they should be bc man you give a ton of blood going through IVF. I would tell anyone I know to skip other clinics and go straight to dr. Sherbahn for fertility issues. I got pulled along for so long trying different things and wasted an entire year before finding them.
During treatment, did you feel like you were treated like a number or a human?
He gave it to me straight which I wanted and he doesn’t mess around. Met him in February and was pregnant by May.
Describe your experience with your nurse.
She always called when she said she would and even left messages with my results so I could read them at work.
How was your experience with Richard Sherbahn?
He was great. Very professional and doesn’t sugar coat things but gave me a very clear idea of what could happen. I was hoping to hear IVF would 100% work but he gave us our odds. Our first round did end up working. The clinic works around your work schedule so I would often go in before work, they also do weekends.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
He will give you real stats, I wanted him to tell me 100% it would work and he won’t do that. He will give you the option to put in two embryos which a lot of places won’t do so that’s nice.
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
I had ultrasounds during second day of my cycle. That night I started stims which included low dose HCG and something that started with a ganarilox or something like that. I then went in for more ultrasounds once it was close to egg dropping time I started another med to keep me from ovulating. I went for egg retrieval and they got 17 eggs. My husband provided his sample while I was out getting my eggs taken. He also provided a back up sample a few weeks prior. 13 embryos fertilized so we did a 5 day transfer of one. They do not update you bc they don’t mess with the embryos until transfer day. They gave me a pic and plopped the little guy in. 9 days later I went in for a blood test. It was positive- I had three blood tests and then an ultrasound at 6w6d. I was not on birth control for the cycle. We have two more frozen embryos at his clinic. I started progesterone IM injections the day after transfer and stayed on them till 9 weeks. I was on low dose aspirin until my ultrasound at 6w6d.
Describe the costs associated with your care under Richard Sherbahn.
We paid roughly 5,000 out of pocket.
9
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Gurnee
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 31
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Male Factor, Unexplained
10
And a large staff meant they could always fit me in, but I never felt like a number....[The nurses at Advanced Fertility Center of Chicago] were amazing, spent a lot of time on the phone with me answering questions. I also loved being able to email with my nurse....The staff were all so patient to answer all questions and provide any support I needed. Dr C [Michelle Catenacci] sees so many women and always remembered my case specifically.
+ Read more
Age
29 - 31
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Male Factor, Unexplained
10
Describe your experience with Advanced Fertility Center of Chicago.
Several locations was great. And a large staff meant they could always fit me in, but I never felt like a number.
During treatment, did you feel like you were treated like a number or a human?
The staff were all so patient to answer all questions and provide any support I needed. Dr C sees so many women and always remembered my case specifically.
Describe your experience with your nurse.
They were amazing, spent a lot of time on the phone with me answering questions. I also loved being able to email with my nurse.
How was your experience with Michelle Catenacci?
She took the time to understand my history and go over detailed results from testing of my past loss and all the tests I had done on myself and my partner. She is so knowledgable about all of this and I learned so much from her. When I saw her for bigger procedures she always remembered me. I felt I was in the best hands!
What one piece of advice would you give a prospective patient of Michelle Catenacci?
She is wonderful!
Describe the protocols Michelle Catenacci used in your cycles and their degree of success.
Every medicated cycle was closely monitored and customized along the way on Dr C's direction after reviewing ultrasound and bloodwork results. We did several cycles with clomid and IUI with no success, and decided to move onto IVF which had much higher chances. The next step was always my call, she never pressured me to get more aggressive with the treatment.
Describe the costs associated with your care under Michelle Catenacci.
Cash IUI cycles were around 1400 (?) incl all the monitoring required. They had seperate prices for those paying out of pocket. Also a risk-sharing package that included a few cycles guaranteeing a pregnancy or your money back
10
Doctor
Michelle Catenacci
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Gurnee
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
– Read less
1
Age
35
Treated
2015
Success with this Doc
?
Treatment
1 IUI, IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
1
After the IVF was cancelled due to eggs "not looking so good" I never heard from them. I didn't get a call they died, or to talk with doc as is standard. I simply faded away... Diane [my nurse] was a true angel. She cared. She tried to temper Dr S [Sherbahn] whenever she could. She was responsive, and sweet and made you feel like you were in good hands.
+ Read more
Age
35
Treated
2015
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
1
Describe your experience with Advanced Fertility Center of Chicago.
Solid clinci with good success rates
During treatment, did you feel like you were treated like a number or a human?
Dr. Sherbahn seemed to care about the process and the result very much. I think he knows his stuff. He doesn't seem to care as much about the person behind the "science puzzle". He is honest which I do appreciate but bordering on cokd. His nurses were great though
Describe your experience with your nurse.
Diane was a true angel. She cared. She tried to temper Dr S whenever she could. She was responsive, and sweet and made you feel like you were in good hands.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Richard Sherbahn?
Dr. Sherbahn is a smart man who doesn't mince words. I was a but of a myserty as a healthy "younger" woman and he seems almost angry that I didn't achieve success. I had twonIVFs and my second had 8 great looking embryos that all arrested on day 4. He offered zero information on what could have happened, if it was related to protocol, anything. I told him I had more IVFs covered by insurance, so I wanted to know more info he said "If you got open heart surgery for free, would you do it?".
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Be prepared for brutal honesty. And defensiveness if his protocol doesn't work. He doesn't seem to enjoy when his numbers are harmed.
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
We did the same protocol each time. Human growth hormone, DHEA, co-q10, vit D plus the follistim, HCG. I was on 550 of follistim for 10 days. IVF 1 I got 10 eggs, 8 mature, 5 fertilized with isci. Did 3 day transfer. Second IVF, 9 eggs, 8 mature, 8 fertilize with isci. None to transfer on day 5
Describe the costs associated with your care under Richard Sherbahn.
Great! Tiffany was an insurance wizard!
4
Doctor
Richard Sherbahn
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Advanced Fertility Center of Chicago
Gurnee
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
– Read less
10
Age
28 - 30
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
1 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
The clinic [Advanced Fertility] runs very well. They have great hours for labs/ultrasounds/testing, even on weekends. The consultation is very well organized. The cycles are very well coordinated....The nursing staff is fantastic. They are prompt with email responses, they make tourbtreatment plan very easy to follow. They genuinely rooted for me and you can tell they enjoy their jobs...I only saw him [Dr. Sherbahn] very few times, the nurses managed most of my care. The nurses were fantastic. I am medically minded and was okay with only having him contacted when necessary
+ Read more
Age
28 - 30
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Advanced Fertility Center of Chicago.
The clinic runs very well. They have great hours for labs/ultrasounds/testing, even on weekends. The consultation is very well organized. The cycles are very well coordinated.
During treatment, did you feel like you were treated like a number or a human?
I only saw him very few times, the nurses managed most of my care. The nurses were fantastic. I am medically minded and was okay with only having him contacted when necessary
Describe your experience with your nurse.
The nursing staff is fantastic. They are prompt with email responses, they make tourbtreatment plan very easy to follow. They genuinely rooted for me and you can tell they enjoy their jobs.
How was your experience with Richard Sherbahn?
Doctor sherbahn is a numbers guy. He treats a lot of patients, but he really wants good success numbers. He is in and out of appointments, notba lot of interaction. He is notbwarm and fuzzy at all, he goes a good job. He did not refuse to let me try with my own eggs.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Don't expect to be coddled. He gives you the facts, which is valued when wanting to know which direction to go.
Describe the protocols Richard Sherbahn used in your cycles and their degree of success.
For IVF with my own eggs, he used a HUman growth hormone protocol, it was pretty expensive for the HGH. There are studies on this use to grow follicles in patients with DOR. Also follistim. Only one follicle grew to size, I was cancelled and did IuI.
Describe the costs associated with your care under Richard Sherbahn.
His prices are very openly displayed on his website which is a huge plus! Our donor round cost approx $30k, including meds.
9
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Gurnee
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor
10
$20k + meds ($3,500) for 2 complete cycles up front. This included 2 retrievals, 2 fresh transfers, AND 2 FETs. We only needed 1 though. Our first transfer resulted in twins!...Dr. Sherbahn was the best of the best in my opinion. He didn't just tell me what I wanted to hear which I appreciated. He was honest and kind and I give him 100% credit for my TWINS! We are so grateful we went to him for a second opinion after a failed IVF cycle prior with a different doctor.
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Age
31
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Male Factor
10
Describe your experience with Advanced Fertility Center of Chicago.
No other doctor compares on my opinion. Dr. Sherbahn's knowledge is unmatched.
During treatment, did you feel like you were treated like a number or a human?
The nurses here are so knowledgeable and amazing. They knew me and remembered me every time I came in. Dr. Sherbahn was professional but warm. Every interaction was positive!
Describe your experience with your nurse.
Kathy was amazing. I felt like we became friends. She held my hand through everything and even hugged me when we found out the transfer was successful!
What specific things went wrong at this clinic?
  • Lost paperwork
How was your experience with Richard Sherbahn?
Dr. Sherbahn was the best of the best in my opinion. He didn't just tell me what I wanted to hear which I appreciated. He was honest and kind and I give him 100% credit for my TWINS! We are so grateful we went to him for a second opinion after a failed IVF cycle prior with a different doctor.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Do not try to make any decisions on your own. Ask him for his professional honesty, and TRUST him. Even if it means waiting a little longer!
Describe the costs associated with your care under Richard Sherbahn.
$20k + meds ($3,500) for 2 complete cycles up front. This included 2 retrivals, 2 fresh transfers, AND 2 FETs. We only needed 1 though. Our first transfer resulted in twins!
10
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Fertility Center of Chicago
Gurnee
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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2
Age
36
Treated
2013
Success with this Doc
No
Treatment
4 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
2
This physician does not have strong social skills and says things during the initial consolation that seem a bit odd. He is very concerned with his statistics and reminds you of them several times during the consultation. Beware, he will cancel your cycle your IVF cycle if you have a poor response to stimulation meds. Therefore, the statistics can be very misleading, as he cherry picks his patients. We ended up going to another clinic and doing several rounds of IVF despite my poor response, that doctor was willing to try it.
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Age
36
Treated
2013
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
4 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
2
Describe your experience with Advanced Fertility Center of Chicago.
This doctor will cancel your cycle if you do not respond well to stimulation drugs. It was a lot of time, energy, and money wasted.
During treatment, did you feel like you were treated like a number or a human?
You are assigned a nurse, which is nice to have one point person and more personalized.
Describe your experience with the nursing staff.
Nurses are professional and caring.
How was your experience with Richard Sherbahn?
This physician does not have strong social skills and says things during the initial consolation that seem a bit odd. He is very concerned with his statistics and reminds you of them several times during the consultation. Beware, he will cancel your cycle your IVF cycle if you have a poor response to stimulation meds. Therefore, the statistics can be very misleading, as he cherry picks his patients. We ended up going to another clinic and doing several rounds of IVF despite my poor response, that doctor was willing to try it.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
If you have diminished ovarian reserve, this is not the clinic for you; as you will be canceled. I would advise going to a more aggressive doctor who is not concerned about his stats.
Describe the costs associated with your care under Richard Sherbahn.
The costs of the meds and office visits, some of which was covered by insurance.
0
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Advanced Fertility Center of Chicago
Gurnee
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
44
Treated
2014
Success with this Doc
No
Treatment
4 IUI, 6 IVF, Donor Eggs, Donor Sperm
Diagnosis
Endometriosis, None, Unexplained
0
Once I had the miscarriage, he [Dr. Richard Sherbahn] refused to discuss what happened or what tests could be done to find answers do that we could know if we should move on or not. He refused to answer questions about the egg donor or the embryos, or the lab conditions.... He was not interested in helping me after my miscarriage. It was the darkest time in my journey-with no way to understand if or how to move forward.
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Age
44
Treated
2014
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI, 6 IVF, Donor Eggs, Donor Sperm
Diagnosis
Endometriosis, None, Unexplained
0
During treatment, did you feel like you were treated like a number or a human?
Once I had the miscarriage, he refused to discuss what happened or what tests could be done to find answers do that we could know if we should move on or not. He refused to answer questions about the egg donor or the embryos, or the lab conditions.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Richard Sherbahn?
His ego doesn't allow him to understand failure-he puts his clinics numbers above the needs of his patients in my experience. He was not interested in helping me after my miscarriage. It was the darkest time in my journey-with no way to understand if or how to move forward.
What one piece of advice would you give a prospective patient of Richard Sherbahn?
Find another doctor
Describe the costs associated with your care under Richard Sherbahn.
About $25,000 for a donor egg cycle
0
Doctor
Richard Sherbahn
Communication
Trustworthiness
Compassion
Adaptability
0
Clinic
Advanced Fertility Center of Chicago
Gurnee
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less